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Samsara Reviews & Product Details - Page 8

Samsara Overview

What is Samsara?

Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.

Samsara Details
Product Website
Languages Supported
Czech, German, English, French, Italian, Dutch, Polish, Portuguese, Romanian, Spanish
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Product Description

Samsara offers a single platform to manage your fleets, equipment, and sites. The data you collect across your operations with Samsara can also power other critical applications and workflows through our growing list of integrations. As the pioneer of the Connected Operations™ Cloud, organizations can use Internet of Things (IoT) data to develop actionable insights and improve their operations.


Seller Details
Seller
Samsara
Company Website
Year Founded
2015
HQ Location
San Francisco, US
Twitter
@Samsara
4,211 Twitter followers
LinkedIn® Page
www.linkedin.com
4,332 employees on LinkedIn®
Ownership
NYSE: IOT
Description

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.


Hannah M.
HM
Overview Provided by:

Recent Samsara Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Top asset tracking for a great price and easy to use"
We are using the Samsara asset tracking for all of our reefer trucks and it has been easier than other cold chain monitoring services. The website ...
Noel P.
NP
Noel P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Spot on Tracking"
Ease of interface usage and ability to log maintenance all in one interface. Customer service is always quick. Easy to get a hold of a real person ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Samsara works well in many ways"
It is very helpful to have a way to track my trucks. It is a bonus to have cameras tied into my tracking capabilities. They even have an integrated...
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Samsara Media

Samsara Demo - Samsara Dashboard
Track and manage equipment, trailers, and other assets
Samsara Demo - Reporting Features
Turn real-time data into actionable insights and reports
Samsara Demo - AI Dash Cams
Capture high-definition video of critical events
Samsara Demo - Dash Cam Footage
Access video evidence in the moments that matter
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Play Samsara Video
Play Samsara Video
Play Samsara Video

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1,136 Samsara Reviews

4.6 out of 5
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1,136 Samsara Reviews
4.6 out of 5
1,136 Samsara Reviews
4.6 out of 5

Samsara Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SamsaraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

It is very helpful to have a way to track my trucks. It is a bonus to have cameras tied into my tracking capabilities. They even have an integrated pre-trip option that allows us to pre-trip the trucks without using a pre-trip book. Overall, I am pleased with Samsara so far. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Putting orders in seems to be a little complicated. You have to run through a salesperson most of the time. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

I am able to dispatch quicker knowing where my trucks are. If there is an accident or incident with one of my trucks, then I am able to pull video quickly in order to make sure the right thing is done. Review collected by and hosted on G2.com.

BV
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

I love the ease of use. Not only does it offer powerful high level insights, but on an operational basis it is extremely user friendly and provides us tools for training both drivers and office staff which has save us thousands! Review collected by and hosted on G2.com.

What do you dislike about Samsara?

There's not a whole lot to love about Samsara. The video request can be delayed from time to time, but not any worse than other providers. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Samsara has truly been a one stop shop for us. From tracking to maintenance to IFTA filing, Samsara does it all! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Samsara?

We are using the Samsara asset tracking for all of our reefer trucks and it has been easier than other cold chain monitoring services. The website is easy to use and understand for anyone that needs to be trained. They are also very helpful when creating multiple accounts to share on the same account. Since we need to monitor and keep track of our trucks, Samsara has done a great job of showing us real time. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Not much to dislike, everything we need has been easy to use. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Real time issues that we had trouble keeping track since we moved from another vendor that had bad UI in the website. Review collected by and hosted on G2.com.

WK
Fleet Manager, Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Using the tools in Samsara make fleet management so much easier. It does it all. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

As a somewhat novice to fleet management, some of the answers to questions I have been not easy to find answers to in the search bar. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Keeping up with EDLs have a problem in the past - particularly with multiple drivers. Increasingly, safety issues such as hard breaking, speeding, weren't always trackable. Samsara has eliminated these issues completely. Review collected by and hosted on G2.com.

Tom H.
TH
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Samsara?

The UI for the app and online dashboard is easy to use and well designed. The app is reliable and the GPS tracking is excellent. Great to have expandable options like dash cams, coaching, etc. Installation was extremely easy for each unit, requiring no drilling or crazy work. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Price for dash cams is a bit high to be feasible at our scale. Driving team feature could be better to make it easier to login and swap from co driver to main driver. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Samsara allows us to track our truck's locations, and keep maintenance schedules all in one place. Additionally, we're able to track drivers DOT HOS and coach all through one platform. This saves us time of having to use multiple platforms and streamlines our operations. Review collected by and hosted on G2.com.

Mark C.
MC
Manager/Estimator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Ease of use for administration.

Ability to read cosed on vehichles.

Ability to set custom reports. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Geared to long/short haul trucking and not geared to construction ie. dump trucks, float trucks, etc.

Difficult integration for older drivers.

Onborading process was not smooth for us as it was very time consuming.

Cost per unit is competetive but seems very high for what we need.

We use this in our picup truck fleet as well and would like an option for a device that just shows the location, codes, and basic functions. It's very expensive to run this system in pickup trucks and there are too many unused tools that we don't need. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Easier diagnosis of codes.

Tracking vehicles for snow removal and construction operations. Review collected by and hosted on G2.com.

SB
Fleet Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Samsara?

Ease of use, customer support is always available, there are multiple features that are beneficial, the implementation process was easy, and this is somthing we use daily in our fleet management. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Some reports are not available, although customer support has been wonderful with helping find something that will work. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Samsara is helping us to track our fleet quickly and efficiently. It is also easy to use when gathering and submitting IFTA information. Review collected by and hosted on G2.com.

Kristine R. M.
KM
Technical Services Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Samsara is very user friendly. Data is easily found, reports are easy to produce, and I especially like that video clips are saved with the coaching events so the drivers can see their mistake and why their receiving coaching on poor driving habits. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I have not found any downsides to Samsara. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

We are able to provide ETAs to customers and clear communication related to delays (traffic, accidents, closures etc.). We have also greatly reduced poor driving habits in company equipment, thus reducing accidents and near-misses. Review collected by and hosted on G2.com.

SF
Inside Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Samsara?

Seemlessly Track where all my trucks are, and driver HOS. We now have Samsara Dashcams as well, and I can easily pull up driver images via the "safety" tab, which adds a lot of protection for my drivers. The dashboard is great, and easy to use, with snapshots of everyone, and as many details as I could possibly want to see. Driver safety is extremely important, and being able to track driver safety behaviors is critical! Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Really no complaints or dislikes, most of our issues are merely driver error when logging in or connecting to wifi. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

I can tell exactly where my trucks are, making us more efficient and safe, the new dashcams add another layer of safety and protection! Review collected by and hosted on G2.com.

Ursula F.
UF
Fleet Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Samsara?

They are extremely user friendly with a simple plug and play design. To be honest, the best part is their customer service. They are always there to help and respond in a timely manner. Overall they are the one of my favorite vendors to work with to help manage our fleet. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

There isn't anything I can say that I dislike. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

We use them for our ELD needs, tracking our vehicles, routing and maintenance intervals. They are extremely easy for our drivers to log their HOS. We are also using their programming for more efficient routing ideas with our influx of business. Most recently I am also running their utilization reports to determine fleet usage and where we can move vehicles around at. Review collected by and hosted on G2.com.