Averages based on real user reviews.
2 months
9 months
10%
Eases of use, smooth transition from existing provider Review collected by and hosted on G2.com.
longer than expected terms but certainly worth the price Review collected by and hosted on G2.com.
Only good thing is location map - constantly updated - though other companies offer that too Review collected by and hosted on G2.com.
They are too big to care about you and your company or your fleet. They are greedy - even though you may have been a loyal customer for years - they don't care - they will force you to sign up for ANOTHER 3 years on contract - and woe betide you if you try to get out of it early. you will PAY the whole rest of the contract term. Disgusting unnecessary treatment of paying customers. If you have a problem or question that doesn't directly involve giving them more money - then you will wait weeks for an answer. They don't communicate to each other - so no-one is updated about anything and you will repeat yourself many times over to different people. They are also very expensive on top of all those previous faults - so don't do it! Go somewhere where you are treated like a customer and not a nuisance. Review collected by and hosted on G2.com.
Hi there, Thanks for bringing this to our attention. We always aim to put our customers first and are sorry this has been your experience. We’d like to get this issue resolved for you as soon as possible. Could you please reach out to me at customerfeedback@samsara.com with your contact info? Thank you for being a valued customer.
Kelly
