1,140 Samsara Reviews
Overall Review Sentiment for Samsara
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Real-Time GPS Tracking: Provides precise, up-to-the-minute location data for all vehicles, enabling effective monitoring and dispatching.
AI-Powered Dash Cams: Utilizes artificial intelligence to monitor driver behavior, detect high-risk activities, and provide real-time feedback, promoting safer driving practices.
Driver Safety and Performance Management: Offers tools for assessing driver performance, including behavior reports and training programs, to improve overall safety and efficiency. Review collected by and hosted on G2.com.
Data Limitations on Wi-Fi Hotspots: The system imposes a strict data limit on Wi-Fi hotspots, typically up to 500MB per month by default, which may be insufficient for some users. Review collected by and hosted on G2.com.
We use this to track our fleet of company vehicles. We also use it to log DOT drive times for our drivers. Very User friendly system and easly was integrated with our old sytem. Samara app works very well. Great Customer support and wonderful training when on boarding with them as a company Review collected by and hosted on G2.com.
Wish on the Samsara app you could add new drivers to your fleet for when on the go and need to add driver quickly. That is reall the only complaint I have. Review collected by and hosted on G2.com.
I love the ease of use for drivers and the visibility of our equipment. Also like the ifta reporting Review collected by and hosted on G2.com.
Only thing I can think of is not having a driver qualification side to the product. Would be nice to be able to track that as well. Review collected by and hosted on G2.com.
Easy to track our fleet, both powered and unpowered Review collected by and hosted on G2.com.
Sometimes the customer support via phone have folks very hard to understand their English, and the Support Center via the platform is sometimes lengthy to respond. Review collected by and hosted on G2.com.
We use Samsara evry day. Samsara is a great place to keep track of the trucks. We use the job site proof of delivery photos all the time. This allows us to ensure our product is undamaged and everything was actually delivered.
Being able to use the calendar to see previous dates really helps us out if we need to go back and see where a product cut left. It is very easy to have used it keeps the dashboard simplified compared to other products we’ve used. Review collected by and hosted on G2.com.
It would be very nice if we could have a contact within samsara. A place straight from are dashboard we could ask questions. Review collected by and hosted on G2.com.
Samsara is extremely user friendly. Everything is easy to understand, and I think customer support is excellent too.
Our company uses it continuouly throughout each business day.
It provides a number of helpful features, giving us excellent information on each of our drivers. Review collected by and hosted on G2.com.
I don't know of any downside; I don't know of any improvements that need to be made. Review collected by and hosted on G2.com.
Ease of use, organization of the website, multiple ways to get to the same place. Review collected by and hosted on G2.com.
Metric tracking needs to be more straightforward. It's a little complicated Review collected by and hosted on G2.com.
Ease of Implementation and the different number of features available. Review collected by and hosted on G2.com.
I wish there was a way to make a change in ELD settings company wide without needing to go into each individual driver's profile and select the settings Review collected by and hosted on G2.com.
We use the GPS functions to track plumbers in the field, and it is immensely helpful to be able to direct helpers to plumbers with minimal downtime or confusion. Review collected by and hosted on G2.com.
The driver app is almost entirely geared toward semi-truck drivers (which I assume is the largest portion of their business), but that makes the app fairly useless as far as our usage goes, so sending camera footage to our users is a convoluted ordeal. Review collected by and hosted on G2.com.
