1,140 Samsara Reviews
Overall Review Sentiment for Samsara
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Customer service from top to bottom. We are always getting quick response time from customer support. Review collected by and hosted on G2.com.
The trailer tracking units have issues. Some new ones have issues reading, etc. Review collected by and hosted on G2.com.
this has helped me in insurance claims with my business, and help me with my insurance cost as well. It helps me keep track of my guards and would highly recommend this product. Review collected by and hosted on G2.com.
I really don't have anything not to like about this product. It's easy, simple, and effective. Review collected by and hosted on G2.com.
The Coaching tools make behavioral correction even easier Review collected by and hosted on G2.com.
Map/location services are a tad clunky when selecting vehicles. I don't like that it zooms the map view in when i click on a point. Sometimes I need to switch between views of vehicles on the fly while on the map, and the auto zoom makes it difficult to navigate back to where I was prior Review collected by and hosted on G2.com.
I love how easy it is to use and the data it provides is second to none. Implementation was very thorough. Review collected by and hosted on G2.com.
I don't have any - it has simply been night and day different to our previous telematic provider. Review collected by and hosted on G2.com.
The system is super simple to use. Give the good information at the good time. Perfect for my rental company to track every machine. Not possible to work without theses machines now. Review collected by and hosted on G2.com.
When it's the time to install the system, it's not always easy, on many machines, we have to make some tests before find the good setup. Review collected by and hosted on G2.com.
I like the system it's sometimes a little confusing on where to get content. Review collected by and hosted on G2.com.
They will call you incessantly when you before you sign up but once you have recieved the product they don't call or return emails. Review collected by and hosted on G2.com.
The flexibility of their products, the cost is within other competitors and I really like the support they give. Review collected by and hosted on G2.com.
Claiming issues and creating tickets was extremely confusing but my contact really came through and helped make it easier Review collected by and hosted on G2.com.
Notifications so I can plan ahead. I cab look at their route so that I can better plan the next day Review collected by and hosted on G2.com.
The guys most often complain about the volume of the notifications in the truck. However, we called and found out we could turn down the volume Review collected by and hosted on G2.com.
Samsara team will work along side you to help accomplish your operational efficiency goals to ensure you're getting the most out of their platform. Our implementation was a few years ago, but was extremely thorough and effective. They are always innovating with new product features that are designed with the driver in mind. Review collected by and hosted on G2.com.
Sometimes their support team can be frustrating to deal with, but overall they generally get to the root of the issue. Review collected by and hosted on G2.com.
