1,140 Samsara Reviews
Overall Review Sentiment for Samsara
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The customer service is fantastic. Additionally, the reports make my job so much easier. I utilize Samsara almost every 2 hours every single day. Website is easy to navigate. Review collected by and hosted on G2.com.
I can't necessary think of anything that comes to mind. Review collected by and hosted on G2.com.
Ease of Use is in my opinion the best part of Samsara. Everything I need is accessable from one page, whether its tracking assets or review logs, everything I need is easy to find and use! Review collected by and hosted on G2.com.
I wish there were more reporting options, or an easier way to customize some reports that might not be what every user needs. Review collected by and hosted on G2.com.
Samsara has a good product for compliance, telematics and cameras. They also integrate with a lot of other software and providers. They are growing and adding products all the time. Their dashboards are fairly easy to use and drivers like the app. Review collected by and hosted on G2.com.
Reporting is insufficient, needs to be better able to report data from different tables of information on the same report. I am referring to custom reporting. Review collected by and hosted on G2.com.
I like that the company is innovation focused, oftentimes coming up with solutions to things that we as operators don't even know are big problems. In addition, all of our users find it a very easy to use product, that is simple for new users to get trained and implemented on. As we use this product every day, it is fantastic that it also integrates with many of our other systems. Review collected by and hosted on G2.com.
I had many takeaways from the Samsara Beyond conference, and I felt like some of the additional tools (Power BI integration, advanced reports, etc.) would be very helpful. However, I was dissappointed upon getting home from the conference to learn that many of the things talked about at the conference will require additional fees to implement. As a small business, they idea of spending another $20,000-$25,000 per year for better reporting is outside of our budget, and the fact that the additional fee for some of these new functionalities was not mentioned at Beyond is a slight annoyance. The feedback I got from customer service for this issue was not positive. Review collected by and hosted on G2.com.
i like that it gives you accurate data and it helps you determine whether or not you need to make changes on your fleet management Review collected by and hosted on G2.com.
honestly the website is kind of slow, the reporting could be better also Review collected by and hosted on G2.com.
The cameras and gps are vital to our business. Review collected by and hosted on G2.com.
The AI is broken, rolling stops aren't caluclated or captured on video correctly. The User interface was clearly not developed with the end user in mind. Additional hyperlinks to associated pages and frozen frames that do not scroll waste time. These are simple fixes that have been requested NUMEROUS times. Review collected by and hosted on G2.com.
I like the real time tracking, the updated truck information I'm able to get as well as the reporting program with meters and defects Review collected by and hosted on G2.com.
Not a lot of faults! Biggest critique seems to be that our units have a connectivity issue from time to time. Review collected by and hosted on G2.com.
