---
title: Samsara Reviews
meta_title: 'Samsara Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4936 reviews by the users' company size, role or industry
  to find out how Samsara works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 4936
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---

# Samsara Reviews
**Vendor:** Samsara  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4,936
## About Samsara
Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world&#39;s largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.



## Samsara Pros & Cons
**What users like:**

- Users value the **ease of use** in Samsara, appreciating its intuitive interface and quick support for navigation. (1549 reviews)
- Users appreciate the **tracking accuracy** of Samsara, enhancing customer service with precise ETAs and route monitoring. (988 reviews)
- Users value the **customizable reporting** and diverse features of Samsara, enhancing their fleet management experience effectively. (717 reviews)
- Users appreciate the **real-time location tracking** of Samsara, enhancing fleet management and improving operational efficiency. (698 reviews)
- Users value the **real-time tracking** of Samsara, which enhances safety and provides insightful data for improvement. (695 reviews)
- Real-time Monitoring (657 reviews)
- Monitoring (596 reviews)
- Users find the **forward-facing dash cams** invaluable for proving fault and simplifying incident management effectively. (538 reviews)
- Safety (504 reviews)
- Installation Ease (445 reviews)

**What users dislike:**

- Users experience **technical issues** like freezing, slow access, and unreliable hardware impacting their overall experience with Samsara. (358 reviews)
- Users dislike the **inaccuracy** in tracking and reporting, which creates frustration and impacts their experience with Samsara. (279 reviews)
- Users express frustration over **missing relevant features** , glitches, and excessive alerts, impacting their overall experience with Samsara. (278 reviews)
- Users experience **inaccurate location tracking** , leading to confusion when distinguishing between neighboring customers on the map. (272 reviews)
- Users experience **poor customer support** , finding it difficult to reach assistance when needed and facing untrained representatives. (260 reviews)
- Users express frustration with the **slow performance** of Samsara, noting delays in tracking and communication issues. (249 reviews)
- Poor Usability (212 reviews)
- Limited Customization (163 reviews)
- Insufficient Information (156 reviews)
- Users note the **high cost** of Samsara compared to competitors, but find its quality justifies the price. (153 reviews)

## Samsara Reviews
  ### 1. EXTREMELY INFORMATIVE TIME

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott H. | Pastor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Samsara?**

Everything is constantly evolving. Partly due to really listening to customers request and input. Ease of initial setup and the support that follows is unmatched in todays fast paced work places.

**What do you dislike about Samsara?**

 So much is offered, and can be a bit overwhelming at first, but thats when the support team comes in and puts your mind at ease!

**What problems is Samsara solving and how is that benefiting you?**

Tracking assets that are on rent, literally all over the USA. 
Safety issues are being corrected and better habits are now happening.

  ### 2. AI Coach Shines for Drivers and Delivers Powerful Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** B F. | Director of Logistics, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Samsara?**

It's tough to decide between the AI coach and the dashboard. I like both for different reasons, but would probably have to say the AI coach is the best because it is is used more extensively by our drivers.

**What do you dislike about Samsara?**

There is a lot of power to what it can do, and the setup is what I dislike the most. There are a lot of things to configure, but once done, you're good to go.

**What problems is Samsara solving and how is that benefiting you?**

They are helping to make our drivers safer and helping to reduce some of our costs.

  ### 3. Excellent Live Video Features, But Needs Longer Storage Options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mathew  P. | Instructional Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Samsara?**

My favorite part of Samsara is the ability to generate and download live video information.  In my position, I am in need of video footage for training purposes.  Samsara's functionalities allow for company specific footage unique for our company.  Samsara sped up my acquisition and utilization of those videos.

**What do you dislike about Samsara?**

I feel that the storage duration for video records could be improved to better meet my needs. While this might not align with the typical use cases for Samsara, having extended storage would have been extremely helpful for me. There was a time when I needed footage of specific weather conditions, but I was unable to access it because too much time had passed before I realized I needed the content.

**What problems is Samsara solving and how is that benefiting you?**

The video acquisition feature works as expected.

  ### 4. Seamless Driver Safety & Easy Reporting Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caleb C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Samsara?**

I mainly use Samsara for driver safety purposes. It's an easy platform to navigate, and I can find everything I need to see easily. The custom reports and dashboards are very nice for tracking everything we want and allow an easy find for specific data. The AI assistant is very useful, mostly answering everything I am looking for, and the AI report builder has been a time saver! Also, the initial setup of Samsara was very easy.

**What do you dislike about Samsara?**

User's permissions have been an issue for us. We want admins of specific tags to be able to have more permissions to manage their tags than what is available.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for driver safety and performance monitoring, making it easier to coach drivers effectively. The platform is easy to navigate, with custom reports, dashboards, and an AI assistant that helps find data quickly and saves time with report building.

  ### 5. Streamlines Fleet Management with Minor Glitches

**Rating:** 4.0/5.0 stars

**Reviewed by:** Liam L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Samsara?**

I like using Samsara for live share tracking, which is a big plus for managing our truck fleet. The diagnostics and history maintenance features are also really useful because they help us know when to do preventative maintenance. This capability lets us plan loading and unloading effectively and decide when the truck should be sent to the shop. The setup of Samsara was simple and didn't require special knowledge, which I appreciate.

**What do you dislike about Samsara?**

In live share, I'd like to have multiple stops, not just one. Sometimes it freezes, possibly because it's based on a cloud platform. I have to check the info in a tab already opened, and when trying to open a new one, it takes some time or doesn't open at all.

**What problems is Samsara solving and how is that benefiting you?**

Samsara ensures on-time arrivals for pickups and deliveries, enables effective planning for maintenance, loading, and unloading, and provides live tracking, diagnostics, and history maintenance.

  ### 6. Customizable Real-Time Alerts and Rich Vehicle & Driver Stats

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven . | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

There is a wide array of vehicle and driver statistics available to view and the driving alerts are customizable. The user interface is relatively easy to navigate and the alerts are real time.

**What do you dislike about Samsara?**

The device that goes in the vehicle requires some problem solving to mount the device in a way that it does not interfere with the vehicle operations. However, I do appreciate that the installation wiring includes a an OBD-II splitter so the device does not permanently occupy the OBD-II port.

**What problems is Samsara solving and how is that benefiting you?**

It encourages safer driving habits by employees.

  ### 7. Data-Rich Platform with Powerful AI Insights for Safer Driving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

The vast amount of data that is available on the platform, everything from driver safety ratings, fuel consumption, idle times, and average delivery times are all features we use every day. The ability to integrate cameras and AI into the platform to give patterns in driving and to tell drivers when they are doing something that they shouldn't be.

**What do you dislike about Samsara?**

There are a decent amount of outages at times which impact the system. There have also been some small bugs that can make you think your trucks are stationary when in fact they are moving

**What problems is Samsara solving and how is that benefiting you?**

Allowing us to give real time ETA's to customers. Know where drivers are at all times and also ensuring that ant MTO audits are easy to retrieve all the required driver data for.

  ### 8. High-Quality In-Cab Footage and Actionable Safety Warnings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew . | Office Administration and Customer Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Samsara?**

I like the quality of the images from inside and outside the cab of our vehicles.  I appreciate the warnings when drivers are potentially driving in an unsafe manner so we can use these as coaching and training tools to help foster safe driving practices in our company.

**What do you dislike about Samsara?**

The one issue that we have found is that on some of the older Samsara units, the current mileage does not appear to work or is not correct.  Fortunately all of the newer units are accurate with respect to current mileage.

**What problems is Samsara solving and how is that benefiting you?**

When we started to use Samsara, we realized we had major issues with a lot of our drivers idling their vehicles while on route.  Through alerts and analytics in Samsara, we were able to create an understanding for our drivers  of the cost and wear and tear on vehicles due to idling to create a culture that does not allow for idling vehicles because it is the right thing for the company.

  ### 9. Samsara Transformed Our Fleet Management and Driver Culture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad R. | Canadian Regional EHS &amp; Fleet Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Samsara?**

Samsara is a key tool to evaluate and manage a fleet of over 150 vehicles. I review all aspects of the software and hardware to change driver behavior. Samsara gives me the right tools at the right time and the shift in driver culture has been insurmountable

**What do you dislike about Samsara?**

Sometimes I would like to see a better base with the use of AI. Example - reading speed limit signs so we have a real-time evaluation

**What problems is Samsara solving and how is that benefiting you?**

Samsara is a continuously evolving program with enhancements and adaptations showing up regularly

  ### 10. Samara: Real - Time Intelligence for Smarter, Conncted Operations"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Satish C. | Senior Engineer, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Samsara?**

I use Samsara to keep track of operations, vehicles, equipment, and field activities in real-time. It helps monitor location data, usage patterns, and performance metrics so that daily logistics run more smoothly and with fewer blind spots. Samsara reduces the problems of manual tracking and reporting by automatically collecting and centralizing information, which improves accuracy and saves time. What I like most about Samsara is how it brings real-time visibility into operations that are usually hard to track; having live updates on vehicles, equipment, and field activity makes everything feel more connected and under control. The initial setup of Samsara was relatively smooth, especially for getting basic tracking and monitoring up and running. Once the devices and accounts were configured, it didn't take long to start seeing live data, which made the system feel immediately useful.

**What do you dislike about Samsara?**

One area where Samsara could be improved is the depth of customization in certain dashboards and reports. While the default views are very useful, tailoring them to very specific operational needs sometimes feels limited, especially for teams that want highly specialized metrics.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to track operations like vehicles and field activities in real-time, reducing manual tracking and reporting problems. It automatically collects and centralizes data, improving accuracy and saving time, which makes logistics smoother and with fewer blind spots.

  ### 11. Outstanding Safety Features with Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brenston3 A. | Safety compliance analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Samsara?**

I use Samsara to help with coaching our drivers and keeping them safe. I love the fact that Samsara gives our company the opportunity to try their products and they work very closely with our team. They setup Zoom calls with the team as needed and are always there to help with anything that goes wrong. Samsara has a 24-hour call center with people ready to help. Samsara let our team test their system for a while and my company thought it was great because of the data it was giving us.

**What do you dislike about Samsara?**

The only thing I don't like is the AI and the false seatbelt alerts. If the driver has on a dark shirt, the camera doesn't recognize the seatbelt across the driver's chest.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for Coaching drivers, monitoring mobile usage, speeding, and harsh braking. It offers valuable data and safety alerts.

  ### 12. Solid Integrations and Practical AI Insights That Deliver Real Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Samsara?**

UI / UX: Clean, intuitive, and easy to use.
Integrations: Generally good, though some setup is required.
Performance: Reliable overall, with minor delays from time to time.
Pricing / ROI: Expensive, but worth it if you make full use of it.
Support / Onboarding: Helpful support and a fairly smooth onboarding process.
AI / Intelligence: Provides useful insights for safety and efficiency.

**What do you dislike about Samsara?**

Common downsides of Samsara include high costs and strict contracts, inconsistent customer support, and occasional GPS or AI inaccuracies such as false alerts or lag. Some users also report limited flexibility and a heavy reliance on hardware, which can create problems if devices fail.

**What problems is Samsara solving and how is that benefiting you?**

Samsara addresses the lack of visibility, manual tracking, and day-to-day inefficiencies in fleet operations by centralizing GPS, safety, and maintenance data in one place. For me, this makes it easier to reduce fuel costs, improve driver safety, and make faster, data-driven decisions using real-time insights.

  ### 13. Samsara: Convenient, Reliable, and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee S. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

I find Samsara convenient and appreciate that it's easy to log in and out. It keeps me informed of what's going on, which is really helpful since there are so many different people driving the trucks. Logging in with your name and password means you don't get blamed for any damage to the truck. I also like the setup process, which was very easy thanks to our skilled technicians. Overall, I kinda like Samsara the way it is and wouldn't change anything. I'd definitely recommend it, and I'd rate it a 10 out of 10.

**What do you dislike about Samsara?**

Nothing

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to have a camera in the windshield for monitoring driving habits and logging in and out to track who's driving, which helps avoid blame for truck damage.

  ### 14. Easy Fleet & Compliance Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

I like how easy it is to enter and track our fleet information, compliance, and overall health. The programmatic interface is also great for our developer team and makes it straightforward to work with our data.

**What do you dislike about Samsara?**

The API could be more standardized to improve consistency across endpoints. As it stands, not all standards seem to be respected (even though they say they are), and the way filtering works feels a bit strange and inconsistent.

The data available via webhooks could also be expanded so it covers all compliance data, not just part of it.

**What problems is Samsara solving and how is that benefiting you?**

It helps us track all of our assets and their health in real time. It also helps us digitize our compliance processes, giving us greater visibility and better monitoring across the company.

  ### 15. Instant Asset Verification — A Game-Changer for Damage Claims

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica D. | Risk Management Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Samsara?**

I can instantly verify whether an asset was at a claimed damage location.

**What do you dislike about Samsara?**

I cannot pull a proximity report for more than 3 months. I have to try to find an asset number to search by. Then I have to complete trip histories.

**What problems is Samsara solving and how is that benefiting you?**

Samsara is helping us prove or disprove damages attributed to our company. They will either show that we were there or not. It allows us to accurately determine who is at fault in an accident. This has decreased our claim costs tremendously.

  ### 16. Enhances Safety and Maintenance with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** FREDY G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Samsara?**

I use Samsara for transportation, primarily for the cameras that record any accidents or unsafe driving and for reports related to maintenance. I really like the maintenance page because it's made it easier to find issues with trucks early on and stop them from becoming major problems. The webinars are also a plus; they're a nice refreshment on how to get the most out of the equipment. The setup was really easy for me.

**What do you dislike about Samsara?**

If Samsara added two things, a hiring system, and a way to do background and drug tests through the app by using different partners, it could be an all-in-one system for all things transportation.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for transportation, with cameras to record accidents and unsafe driving. It makes finding issues with trucks easier before they become major problems. The maintenance page and webinars help maximize equipment use and refresh knowledge.

  ### 17. Comprehensive All-in-One Fleet Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie Z. | Safety Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Samsara?**

I like Samsara because it's easy to use and integrates everything into one platform. It combines ELD compliance, GPS tracking, safety cameras, maintenance, and reporting, making the management of operations much more efficient. I find the all-in-one system valuable because it reduces the need for separate platforms. The most vital aspects for our operations are ELD and compliance management, AI safety cameras, real-time GPS visibility, maintenance and DVIR automation, and centralized reporting. The initial setup was relatively straightforward. I decided to switch to Samsara for a more integrated solution, as managing separate systems before was time-consuming.

**What do you dislike about Samsara?**

So far, the only issues that have occurred are with driver adoption, some drivers need additional training to fully understand and properly use all features of the app, especially during the transition period.

**What problems is Samsara solving and how is that benefiting you?**

Samsara reduces log violations and paperwork inefficiencies, simplifies DOT audits, enhances safety with driver monitoring and AI cameras, provides real-time GPS visibility, automates maintenance tracking, and centralizes reporting, improving operational efficiency and compliance.

  ### 18. Easy Cross-Platform Vehicle Tracking and Analytics I Use Every Day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel C. | Assistant Transportation Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Samsara?**

I love the ease of use across platforms.  I can open it on my desktop, smartphone, or tablet.  It gives me vital information including location tracking as well as information on vehicle analytics.  I use this program everyday.

**What do you dislike about Samsara?**

Sometimes it can really slow down my computer, but other than that, there is nothing to not like.

**What problems is Samsara solving and how is that benefiting you?**

It helps me know the condition of my equipment (fuel level, warning lights, etc..) and helps me know where my team is at all times.

  ### 19. Easy Setup, Smooth Dashboard, and Great Support with Strong AI Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henry S. | MR, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Samsara?**

Easy to use. The system offers a host of useful features, and the dashboard makes the overall user experience feel smooth and enjoyable. many tasks are automated. Makes great use of AI. The setup was easy and we have received great support from Samsara staff. Excellent value for money.

**What do you dislike about Samsara?**

Sometimes hard to use the mobile app. We have had issues integrating with some equipment.

**What problems is Samsara solving and how is that benefiting you?**

Improving safety. Automating maintenance record keeping. Automating fuel and machine jobsite tracking.

  ### 20. Amazing customer service and an App That Explains Everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** William D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Samsara?**

What I like best about Samsara is the customer service. It has been amazing every time I have had to reach out to them, which has been a few times. They walked me through all the issues I had and even followed up to make sure my problem was solved every time.

**What do you dislike about Samsara?**

Honestly nothing. This was my first time ever using an ELD and I was a little confused about a couple things but in the app it explains how to do everything.

**What problems is Samsara solving and how is that benefiting you?**

Benefits my business by making things very user friendly and reliable. I was even taught how to do roadside inspection transfers which I didn’t know how to do and I didn’t even ask but was told how to do it anyway so now I’m prepared when the time comes

  ### 21. Effective Tracking But Needs Better Camera Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nolan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Samsara?**

I really appreciate the tracking capabilities of Samsara. I'm able to see where my team is working and track them down so I can go see them, which is really useful for me.

**What do you dislike about Samsara?**

Probably my personal experience with the cameras in the car. Sometimes it's very touchy, and some things have bugs that will call us out even though it doesn't work quite as well, such as the seat belt alert. They say it's set at 10 miles an hour where you're supposed to have your seat belt on after 10 miles an hour, but sometimes it goes off before then.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps me track where my team is working and manage their daily inspections. It's a great tool for these purposes.

  ### 22. La visibilité en temps réel améliore l'efficacité de la flotte.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ucef z. | Supervisor, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Samsara?**

J'aime utiliser Samsara pour la visibilité en temps réel, ce qui permet de voir facilement où se trouvent les expéditions à tout moment et de réagir rapidement. Cela nous aide à surveiller les livraisons, à améliorer l'efficacité et à garder les opérations organisées. Nous pouvons voir immédiatement où se trouvent les expéditions, repérer les retards potentiels tôt et agir avant que les problèmes ne s'aggravent. La configuration initiale était facile, aussi.

**What do you dislike about Samsara?**

Je pense qu'une plus grande flexibilité dans les rapports et les notifications serait utile, et j'aimerais avoir des modèles plus personnalisables.

**What problems is Samsara solving and how is that benefiting you?**

J'utilise Samsara pour le suivi de flotte, la visibilité des expéditions et la communication avec les conducteurs, résolvant ainsi les problèmes de visibilité et de communication retardée. Cela aide à surveiller les livraisons, à améliorer l'efficacité, à garder les opérations organisées et permet de réagir rapidement aux retards potentiels.

  ### 23. Accurate, Reliable Fleet Safety Support with Quick Snapshots

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keenan L. | CDL Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

We’re able to use Samsara to support the safety side of our entire fleet of over 300 vehicles through quick snapshots. I can also review calls and related details to either verify or address complaints about vehicles speeding. Overall, I’m confident the technology is accurate, up to date, and reliable.

**What do you dislike about Samsara?**

At times I struggle logging in on the mobile app. when I do not have the greatest service. Its a great tool but it never remembers my login info

**What problems is Samsara solving and how is that benefiting you?**

Accuracy, speed, of data, safety of our drivers.

  ### 24. Samsara Makes Truck and Trailer Tracking Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh P. | Dispatch coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Samsara?**

Our company use samsara to track the truck and trailer and this software helps a lot and easy to use

**What do you dislike about Samsara?**

Sometimes the tracking got stuck and we can not find the exact location of the driver or truck due to this we fail to get the ETA for pick up and delivery

**What problems is Samsara solving and how is that benefiting you?**

It help us to check the previous trips pf driver and can see the shipper or receiver check in and check out time

  ### 25. Makes Dispatching Much Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Moin  K. | Dispatch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Samsara?**

Samsara is very reliable for real-time tracking, and the location updates are accurate. The dashboard is simple to use, and having tracking, alerts, and trip data all in one place makes managing loads much easier and faster.

**What do you dislike about Samsara?**

Sometimes the GPS and app can lag or show slight inaccuracies, especially in low network areas. The mobile app also feels a bit slow after updates. But its manageable.

**What problems is Samsara solving and how is that benefiting you?**

As a driver manager myself, Samsara solves the lack of visibility in fleet operations. Instead of calling drivers for updates, we can see real-time location, trip status, and delays directly on the dashboard.

Overall, it saves time, improves coordination, and helps us make quicker, more accurate decisions for dispatch and delivery.

  ### 26. Highly Accurate with Excellent Time Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wojciech T. | Workforce coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Samsara?**

I appreciate Samsara's accuracy, which is important to me. I find the time tracking and vehicle changing functions awesome because I know when a driver is changing their tractor. Initially, using Samsara was like handling all new software, but after a while, it became nice and easy.

**What do you dislike about Samsara?**

Many times I type the name of employee in the search window and it is not coming up. All employees should be available during search process.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for reviewing and investigating HOS. It helps me track HOS performed by employees and accurately shows when the driver changes his tractor. Time tracking and vehicle changing features are awesome.

  ### 27. Fleet Visibility, Safety, and Compliance—Samsara Keeps Getting Better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica W. | Manager, DOT Compliance , Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Samsara?**

What I like best about Samsara is how it gives us visibility to our fleet, keeps our drivers safe, and keeps us compliant. I also like they are constantly improving and listen to us, their customer.

**What do you dislike about Samsara?**

The customer support was my biggest complaint, but I am seeing great improvement in this area.

**What problems is Samsara solving and how is that benefiting you?**

They are finding ways to give us visibility to things that "fall through the cracks" and how to be more efficient with our time so we can spend more time with our drivers.

  ### 28. All-in-One Asset Tracking and Easy Live Link Sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** caitlyn s. | Vice President, Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Samsara?**

I like being able to track the truck, trailer and driver all in one screen, as well as seeing how many assets I have in a specific location and sharing live links.

**What do you dislike about Samsara?**

I think it could still use some fine tuning. Most recently a couple of things have come up such as the inability to add a tag that would retain a video, at the same time as having it not negatively impact a driver score. Additionally, there is no way to add an asset without a gateway, there is no way to mass delete trailers that have no gateway, etc.

**What problems is Samsara solving and how is that benefiting you?**

Tracking for sure. Theyre hitting the nail on the head there, and putting everything in one screen, truck trailer and driver is solid.

  ### 29. User friendly, but customer service lacks.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin W. | Service Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Samsara?**

We use a simpler version of Samsara, so not much has changed for us in terms of new. But they continue to advance on the GPS side and everything flows smoothly.

**What do you dislike about Samsara?**

Customer support is still pretty bad. I never know who our account manager is, since it seems to change every few months. 

**What problems is Samsara solving and how is that benefiting you?**

Samsara's fleet management and GPS system is wonderful. The real-time statistics helps us keep our fleet on the right path and make sure that all of our technicians are where they should be.

  ### 30. Intuitive Platform That Boosts Fleet Efficiency and Transparency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emir I. | Process &amp; Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Samsara?**

Samsara provides a very intuitive platform that is easy for both managers and drivers to use. The dashboard layout makes it simple to access vehicle insights, trip history, and alerts without digging through complex menus. Implementation was smooth and the system integrates well with our existing workflows, which helped us adopt it quickly. The real time tracking, driver behavior insights, and maintenance alerts are especially helpful for improving fleet efficiency and safety. Overall, it adds transparency to daily operations and supports better decision making.

**What do you dislike about Samsara?**

Some features feel limited when trying to customize reports or extract more detailed analytics. There are moments when certain insights would benefit from deeper granularity or more flexible filtering options. A few tools also require multiple steps to access, which slows down frequent use. While customer support is generally responsive, resolving more advanced or technical issues can take longer than expected. Expanding the feature set and simplifying some workflows would make the experience even stronger.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps us streamline daily fleet operations by giving us accurate real time visibility into our vehicles and driver activity. Before using it, we spent a lot of time manually tracking trip progress, handling delays, and following up on maintenance issues. Now we can monitor everything from a single dashboard, which reduces guesswork and helps us respond faster. The system also highlights unsafe driving behavior and upcoming maintenance needs, allowing us to improve safety and reduce downtime. Overall, it saves time, cuts operational inefficiencies, and helps us make better decisions based on reliable data.

  ### 31. Advanced, User-Friendly Fleet Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna E. | Safety Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Samsara?**

I find Samsara's software very advanced and the range of services it offers is impressive. The app and desktop site are extremely easy to navigate, with everything plainly labeled and easy to find, making daily tasks straightforward without having to search around. I really appreciate the top-notch customer service; the support staff are highly responsive, with the person who sold us the service answering my calls or emails within 30 minutes, even on his days off. Additionally, the advanced software solves problems within seconds and allows us to build reports quickly. The initial setup was also super easy.

**What do you dislike about Samsara?**

The only thing I see as a negative for Samsara is that a lot of stuff provided in the software has an added cost. Like if you need to add a driver qualification tab, it costs about 10 dollars per driver. It would be nice to have everything in one place and not have that extra cost.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps us track fleet locations, estimate arrival times, and access safety videos. The advanced software provides quick solutions and reports, and its ease of navigation simplifies daily tasks. The customer service is responsive and exceptional.

  ### 32. Impressive Fleet Management with Top-Notch Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about Samsara?**

I am incredibly impressed with Samsara's customer support team. The GPS inside the 'Samsara network' is very beneficial, as it allows pinging any item to the GPS as long as there is a powered asset within 100 yards of anything else in our fleet tagged with one of Samsara's products. The initial setup was pretty easy, with a built-in AI to guide through the computer end, and the camera installation takes about 30 minutes.

**What do you dislike about Samsara?**

Sometimes their dashboard interface on the computer is a bit difficult. However, customer support is always available within 10 minutes of a request. I have had some issues with my account executive with lack of communication and order fulfillment.

**What problems is Samsara solving and how is that benefiting you?**

Samsara provides telematics and tracking for our trucks and equipment, and uses AI for behavior recognition with cameras. The GPS is beneficial, pinging items within 100 yards of another powered asset. Their customer support is also impressive.

  ### 33. Makes my job super efficient and boosts our customer satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Samsara?**

I am in customer service and need to be able to verify delivery status for our customers. The ability to log in and see where a truck is immediately is key. Also, when there are questions about delays I can see the video of any events my driver may encounter.

**What do you dislike about Samsara?**

When calculating the weekly miles for drivers I need an easier way to view the total miles for each driver per week. It may be there is a function I haven't been trained on, but I usually have to go under reports and add up each day for a particular truck. It would be great to have a report that generates this.

**What problems is Samsara solving and how is that benefiting you?**

Our company used Samsara when I was hired. As a large wholesale nursery I cannot imagine how trucks were tracked in the past. We are in a very time sensitive business delivering live plant material and the volume of deliveries requires being able to track and locate trucks easily.

  ### 34. Real-Time Tracking Excellence with Affordable Concerns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shruti S. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Samsara?**

I like Samsara's real-time tracking and user-friendly dashboard. It gives us real-time visibility into our fleet, reduces delays, and allows us to make faster decisions. The initial setup was very easy.

**What do you dislike about Samsara?**

The pricing could be more affordable. I think there could be more flexible pricing for small and growing fleets.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for fleet tracking and driver monitoring, improving fleet visibility, tracking vehicles in real-time, and increasing operational efficiency. It reduces delays and helps make faster decisions.

  ### 35. Real-Time Tracking with Modern Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohd  S. | Content Writer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Samsara?**

I really like Samsara's all-in-one dashboard, which lets me see GPS tracking, fuel monitoring, and driver safety data on a single screen, making it much easier to work with. The real-time alerts are quite valuable, ensuring that I get notifications if a vehicle strays off-route or speeds. The user interface feels modern and smooth, making it noticeably easier to use compared to older fleet management tools. I also find the real-time tracking and mobile app performance to be significantly better and faster than the previous products we used. The initial setup was incredibly easy, similar to a 'plug-and-play' experience, and their onboarding team guided us step-by-step to set everything up quickly. For a company of our size, Samsara's fleet management system efficiently handles large operations without being too complex for small teams. I appreciate the interface's modern look and the accuracy of the tracking features.

**What do you dislike about Samsara?**

The pricing feels a bit high, especially for smaller companies. The mobile app sometimes takes time to load heavy data, which could be improved. Also, the custom reporting process is a bit complex; it could be more user-friendly so non-technical people can easily generate reports.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for vehicle tracking and real-time fleet management, improving driver safety and route efficiency. It solves visibility issues with real-time location tracking, reduces accidents by identifying driver behaviors, and optimizes fuel usage and routes.

  ### 36. Powerful Fleet Safety with Samsara, Needs UI Improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Samsara?**

I really like the camera feature in Samsara because it's beautiful and helps us see exactly what the driver is doing. Whether the driver is on their phone or distracted by other issues like eating, it provides a clear view to ensure they are driving safely. It keeps our drivers safe by allowing us to see if they're distracted, which in turn helps us manage safety on the road effectively. I also appreciate how easy the initial setup was. It's very straightforward, kind of like a plug and play system, which made it simple to get up and running. Additionally, Samsara helps us know where our vehicles are at all times, and if there's an accident, we can review the footage to see what happened and possibly prevent future incidents. I think it greatly benefits our operations and enhances safety.

**What do you dislike about Samsara?**

The program itself could be a little bit more user friendly. It’s hard to navigate to pull up the video and find the exact portion you need. Seems like it could be refined better.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to ensure safe driving by tracking driver practices and reviewing footage. It helps keep our drivers safe on the road and provides 24/7 vehicle location tracking.

  ### 37. Revolutionized Our Fleet Tracking with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aryan G. | Operations Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Samsara?**

I really like Samsara's live vehicles tracking and the ability to track vehicles in real time, which is super useful for reducing delays and planning better routes. I primarily use the real-time tracking, geofencing, and reporting features. These tools help me monitor vehicles, track delays, and make better decisions. The setup process is quite easy, and the system is user-friendly.

**What do you dislike about Samsara?**

The main areas for improvement are pricing transparency and contract flexibility and support responsiveness.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to track vehicles in real-time, reduce delays, and plan better routes with features like real-time tracking, geofencing, and reporting for monitoring vehicles and making better decisions.

  ### 38. Effective Driver Safety Monitoring, Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Samsara?**

I really appreciate Samsara's rear-facing camera, which is great for identifying issues like safety belts not being worn and cell phone usage in hand. It also helps in monitoring distracted driving. Additionally, the features that track speed, harsh braking, and running stop signs are really useful to help us focus our drivers on being safer. Setting up Samsara was really easy, including the connections and training our technicians.

**What do you dislike about Samsara?**

Improvement could be able to identify the drivers better and change actual names for the person driving. A lot of times, the main supervisor is named as the offender. If it's like a seat belt issue or cell phones are speeding, it'd be a lot easier if we could just change that name on the driver.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara to enhance driver safety by reducing speeding, cell phone usage, and distracted driving. The rear-facing camera helps identify issues like safety belts not being worn and harsh braking, focusing our drivers on being safer.

  ### 39. Real-Time Camera Accuracy and Effortless Service Logs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica D. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Samsara?**

I love that the camera function is very accurate and up to date. It really is real time, as I can see what the techs are doing exactly as they are. I also love the ease of the service logs. I can simply add the file, add the van, a small note, and I am done. I also love the ability to custom safety alerts for each vehicle.

**What do you dislike about Samsara?**

The one thing that I do not like is that the actual GPS is not nearly as accurate as the cameras. There is a bit of lag on the system, we have found.

**What problems is Samsara solving and how is that benefiting you?**

It is definitely solving the safety issues we have. We can monitor distracted driving and safeguard again accidents.

  ### 40. Extremely Helpful GPS Monitoring and Trouble Code Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles L. | Service Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

The GPS monitoring of data, miles, hours and positioning of the trucks/equipment is extremely helpful across the country, the reporting in of trouble codes etc is a huge help in understanding the the repairs needed now or in future.

**What do you dislike about Samsara?**

The GPS on the units sometimes does not give the best address or description of the area, like buildings or businesses around.

**What problems is Samsara solving and how is that benefiting you?**

Constant updates, to surrounding areas to help with details, help with issues reporting in and there email or chat in is a life saver

  ### 41. Effortless Vehicle Management with Samsara

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devin E. | Logistics Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Samsara?**

I just like the fact that I can see where my guys are, and if I need something done in a specific area, I can see who is there and what they can do for me. Also, the e logs are a really nice feature. The initial setup was a perfect 10 out of 10, and I really appreciate the ease of tracking and the better screens and easier ways to notify us.

**What do you dislike about Samsara?**

it works exactly how i want it and the reasons for why i did the implementation. the one sales guy we delt with in the begining was not a very nice guy when he did not understand what i was meaning he was rude. other than him it was a very delightfull experience

**What problems is Samsara solving and how is that benefiting you?**

I can track vehicle locations and check engine lights, monitor routes and speeds, and assign tasks efficiently. It makes tracking easier with better screens and notifications.

  ### 42. User-Friendly Fleet Tracking with Room for Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nitesh S. | IT Sourcing Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Samsara?**

I like Samsara's real-time visibility and ease of use. The intuitive platform makes it simple to track vehicles, monitor driver behavior, and manage fleet operations without heavy manual effort. I find the dashboards and alerts very useful for quick decision-making, especially for identifying delays, unsafe driving, or inefficiencies. Samsara also integrates well with other systems, which helps create a more connected and efficient logistics setup. The initial setup was relatively straightforward, with the user-friendly software allowing quick onboarding. The centralized visibility it provides across vehicles and routes supports better fleet utilization, fuel cost control, and maintenance planning.

**What do you dislike about Samsara?**

One area for improvement is customization in reporting, which can feel limited for more detailed or specific business needs. Extracting granular insights requires additional effort. Hardware dependency and installation can also be a challenge, especially across large or diverse fleets. There can be occasional connectivity issues in remote areas, impacting real time tracking. Pricing can be on the higher side for smaller fleets, and more flexibility in integrations with non-standard systems would be helpful.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for real-time fleet tracking and driver monitoring, which solves the lack of visibility into operations. It improves tracking accuracy, safety, and compliance, optimizes routes and reduces fuel costs, while minimizing manual coordination and enhancing overall fleet utilization.

  ### 43. Simple Navigation, Reliable Performance, and Promising Open API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Samsara?**

Navigation is simple and easy. We are investigating utilize the open API in conjunction with our implementation of our new ERP software. We hope this will pay dividends. We typically have no issues with performance of both the hardware and software.

**What do you dislike about Samsara?**

Samsara is expensive relative to other providers. This is always a challenging sell when renewal time comes around. We also seem to go through Samsara managers fairly often. Not sure if its a high turnover situation, but we seem to have a new person to deal with each year. This can be challenging as the new person isn't as familiar with our account.

**What problems is Samsara solving and how is that benefiting you?**

Knowing where our equipment at all times has been a huge improvement. The other major improvement that Samsara has provided is the safety ratings assigned to each driver. This feature has allowed us to greatly improve our driving habits as a company and has greatly reduced accidents. That has been a game changer.

  ### 44. A Total Game-Changer for Billing: Easy Access to Tickets, Haul Sheets, and Mileage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy  P. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Samsara?**

I do billing for the company and love the fact that I can get copies of
tickets, haul sheets and mileage. It saves me so much time trying to track down drivers' paperwork. Total game changer for me

**What do you dislike about Samsara?**

Some areas of SAMSARA are hard to navigate when trying to find specific information. Unless you use the entire program very often those little tasks can be hard to accomplish. But for what I use, great!

**What problems is Samsara solving and how is that benefiting you?**

SAMSARA allows me to get my daily information quickly and accurately.
As long as the drivers use the upload picture function and take a good picture I have no issues.

  ### 45. Reliable Fleet Management with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon M.

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

I use Samsara for telematics and camera technology for our fleet and really appreciate its great UI, which is both easy on the eyes and simple to learn and teach. The variety of services it offers is impressive, and I especially value their great customer support. I always know that when I reach out, my problem will be addressed promptly. Samsara has been well-received at our company, and from what I hear, it has never been an issue to implement.

**What do you dislike about Samsara?**

I think pulling footage should be a little simpler than it is.

**What problems is Samsara solving and how is that benefiting you?**

Samsara helps prevent vehicle and fuel theft and addresses unsafe driving. The UI is user-friendly and the customer support is reliable. I feel confident my issues will be resolved quickly.

  ### 46. Easy Driver Communication and Asset Tracking with Smart AI Alerts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heena W. | Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Samsara?**

It helps make communication with drivers easy. It’s also very easy to track assets, get fuel information, and check truck issues. I can monitor drivers’ driving behaviour and get informed about crashes or any other issues through AI.

**What do you dislike about Samsara?**

Sometimes it shows an inaccurate location for assets, and it also shuts down automatically.

**What problems is Samsara solving and how is that benefiting you?**

Coordinating with drivers is easy, and it’s convenient to have everything in one place—driver information, load details, their logbooks, and maintenance reports for assets.

  ### 47. Empowers Compliance and Safety with User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt K. | Sr. Director of Safety and Compliance, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Samsara?**

I like using the widgets in Samsara to create different dashboards and customize the reporting of different areas. The new widgets for coaching that are coming out are also something I appreciate. Samsara solves many problems for us, including driver compliance, DOT compliance, and company compliance regulations. The initial setup was very user-friendly and simple to operate.

**What do you dislike about Samsara?**

I think customer service can always be improved upon. Also, the availability of the client executive needs to be better and less focused on sales pitches. It would be nice if Samsara was sold as a base product without having to sell individual items as part of the product.

**What problems is Samsara solving and how is that benefiting you?**

I use Samsara for driver compliance, regulatory requirements, and improving the safety performance of our drivers.

  ### 48. Centralized Fleet Management with Real-Time Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arlene R. | Virtual Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Samsara?**

I find Samsara to be a strong and reliable platform for fleet and operations management. The user-friendly system and clean dashboard make tracking vehicles, equipment, and driver behavior in real-time really easy. I appreciate the real-time visibility into our fleet, which reduces guesswork around vehicle location, route efficiency, and job status, helping to improve dispatching, reduce idle time, and lower fuel costs. I also like that Samsara centralizes data that used to be spread across multiple systems, providing vehicle health, maintenance alerts, and performance analytics in one platform to save time, improve decision-making, and help prevent costly breakdowns or downtime. The automated maintenance alerts are particularly helpful as they allow us to schedule service based on actual vehicle usage and condition instead of fixed intervals, reducing unnecessary maintenance while preventing costly downtime. Setup was fairly straightforward and driver onboarding went smoothly. Plus, Samsara integrates well with other tools we use.

**What do you dislike about Samsara?**

Hardware replacements or changes can sometimes take longer than expected, so faster turnaround or more streamlined hardware support would be a welcome improvement.

**What problems is Samsara solving and how is that benefiting you?**

Samsara is a reliable platform for fleet management, offering real-time vehicle tracking and operational insights, reducing idle time and fuel costs. It centralizes data, improving decision-making, with proactive maintenance alerts preventing costly breakdowns and downtime.

  ### 49. Excellent Safety Reporting and Real-Time Fleet Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bennett P. | IT Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Samsara?**

Safety reporting and knowing where our fleet is at.

**What do you dislike about Samsara?**

The reports are very basic and not super intuitive for a lot of my users. It would be nice to be able to pull data sets together into one comprehensive report. Also, I would really like the ability to make certain fields within vehicle settings mandatory so we can have our custom attributes filled out on every vehicle.

**What problems is Samsara solving and how is that benefiting you?**

Helps us keep a transparent view of how our drivers are doing. Also, keeps our coaches accountable.

  ### 50. Streamlined Tracking and Compliance with Some Cost Concerns

**Rating:** 4.5/5.0 stars

**Reviewed by:** soumya saxena . | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Samsara?**

I like how user-friendly the Samsara dashboard is. You don't need a lot of training to figure out where everything is, which reduces our training time for new office staff. The mobile app for the drivers is also very stable and rarely crashes, which is a huge plus compared to other ELD systems we've tried. Since the mobile app is stable, we get fewer support calls from drivers on the road, allowing our dispatchers to focus on routing and customer service instead of troubleshooting tech issues. The integration with our WEX and Fuelman fuel cards is great because it automatically cross-references GPS location with fuel purchases to prevent fraud and track accurate MPG across the entire fleet. The software setup was very straightforward—the dashboard was ready to go almost immediately. The 'plug-and-play' nature of the hardware made installation much faster than our previous system. I also felt that Samsara offered a much more complete 'all-in-one' platform, especially when it came to integrating dash cams and asset tracking into a single dashboard.

**What do you dislike about Samsara?**

The pricing is definitely on the higher end compared to some competitors. While the features are great, the long-term contracts can be a bit rigid, and adding extra sensors or cameras can really start to bloat the monthly budget.

**What problems is Samsara solving and how is that benefiting you?**

Samsara automates driver log tracking, eliminating manual paperwork and errors, saving our dispatchers hours weekly. The user-friendly dashboard cuts training time, and the stable mobile app reduces support calls, letting dispatchers focus on routing and customer service.


## Samsara Discussions
  - [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) - 7 comments, 2 upvotes
  - [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) - 3 comments, 2 upvotes
  - [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) - 2 comments, 2 upvotes
  - [How do you prevent alert fatigue in Samsara while still catching critical fleet issues?](https://www.g2.com/discussions/how-do-you-prevent-alert-fatigue-in-samsara-while-still-catching-critical-fleet-issues) - 1 comment, 1 upvote

- [View Samsara pricing details and edition comparison](https://www.g2.com/products/samsara/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-23+02%3A37%3A29+-0500&secure%5Bsession_id%5D=1541a32d-4faa-4447-83a1-a8af1ca9000b&secure%5Btoken%5D=96ff11e101c73aee7125b71612e2385aa481c22faff5583e8b0372f0063db1fc&format=llm_user)
## Samsara Integrations
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  - [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews)
  - [eMaint](https://www.g2.com/products/emaint/reviews)
  - [EnSight Plus](https://www.g2.com/products/ensight-plus/reviews)
  - [Epic](https://www.g2.com/products/epic/reviews)
  - [Epicor BisTrack](https://www.g2.com/products/epicor-bistrack/reviews)
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews)
  - [eWorkOrders CMMS](https://www.g2.com/products/eworkorders-cmms/reviews)
  - [FarEye](https://www.g2.com/products/fareye/reviews)
  - [Fleetio](https://www.g2.com/products/fleetio/reviews)
  - [Fleet Maintenance Pro](https://www.g2.com/products/fleet-maintenance-pro/reviews)
  - [Fleetpal](https://www.g2.com/products/fleetpal/reviews)
  - [Fleetrock](https://www.g2.com/products/fleetrock/reviews)
  - [FleetView](https://www.g2.com/products/fleetview/reviews)
  - [FleetWatcher](https://www.g2.com/products/fleetwatcher/reviews)
  - [Fleetworthy Toll Management](https://www.g2.com/products/fleetworthy-toll-management/reviews)
  - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews)
  - [FourKites](https://www.g2.com/products/fourkites/reviews)
  - [Fuel Filling Digitization Solution](https://www.g2.com/products/fuel-filling-digitization-solution/reviews)
  - [Fullbay](https://www.g2.com/products/fullbay/reviews)
  - [FuseSign](https://www.g2.com/products/fusesign/reviews)
  - [Geo by Geoworkforce](https://www.g2.com/products/geo-by-geoworkforce/reviews)
  - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HCSS](https://www.g2.com/products/hcss/reviews)
  - [HG Insights](https://www.g2.com/products/hg-insights/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews)
  - [Idelic Safety Suite](https://www.g2.com/products/idelic-safety-suite/reviews)
  - [Internal](https://www.g2.com/products/internal/reviews)
  - [iRent](https://www.g2.com/products/irent/reviews)
  - [John Deere AI](https://www.g2.com/products/john-deere-ai/reviews)
  - [K2](https://www.g2.com/products/k2/reviews)
  - [Kaleris TMS](https://www.g2.com/products/kaleris-tms/reviews)
  - [Kronos Cloud](https://www.g2.com/products/kronos-cloud/reviews)
  - [LifeSaver for Fleets](https://www.g2.com/products/lifesaver-for-fleets/reviews)
  - [Limble](https://www.g2.com/products/limble/reviews)
  - [LoadMaster](https://www.g2.com/products/loadmaster/reviews)
  - [LoadStop](https://www.g2.com/products/loadstop/reviews)
  - [LSP OTM](https://www.g2.com/products/lsp-otm/reviews)
  - [Lytx](https://www.g2.com/products/lytx/reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews)
  - [MC | LMS](https://www.g2.com/products/mc-lms/reviews)
  - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [MIR-RT](https://www.g2.com/products/mir-rt/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [MoversSuite](https://www.g2.com/products/moverssuite/reviews)
  - [Navigation](https://www.g2.com/products/navigation/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [NexGen FMS](https://www.g2.com/products/nexgen-fms/reviews)
  - [OASIS](https://www.g2.com/products/vroc-oasis/reviews)
  - [ObjectBox](https://www.g2.com/products/objectbox/reviews)
  - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews)
  - [ObjectRocket for MongoDB](https://www.g2.com/products/objectrocket-for-mongodb/reviews)
  - [Octave Attune EAM](https://www.g2.com/products/octave-octave-attune-eam/reviews)
  - [Omnitracs Sylectus](https://www.g2.com/products/omnitracs-sylectus/reviews)
  - [Onfleet](https://www.g2.com/products/onfleet/reviews)
  - [other vertical industry](https://www.g2.com/products/other-vertical-industry/reviews)
  - [Overdrive](https://www.g2.com/products/overdrive-sg-overdrive/reviews)
  - [Paragon](https://www.g2.com/products/useparagon/reviews)
  - [Passio](https://www.g2.com/products/passio/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PCS](https://www.g2.com/products/pcs-solutions-pcs/reviews)
  - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews)
  - [Penske](https://www.g2.com/products/penske/reviews)
  - [Point of Rental](https://www.g2.com/products/point-of-rental/reviews)
  - [PortPro](https://www.g2.com/products/portpro/reviews)
  - [PowerPRO](https://www.g2.com/products/powerpro/reviews)
  - [PrePass](https://www.g2.com/products/prepass/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [ProMiles Fuel Management](https://www.g2.com/products/promiles-fuel-management/reviews)
  - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews)
  - [Quickbase](https://www.g2.com/products/quickbase/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [QuickManage™](https://www.g2.com/products/quickmanage/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [REIkit House Flipping Software](https://www.g2.com/products/reikit-house-flipping-software/reviews)
  - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews)
  - [Rose Rocket](https://www.g2.com/products/rose-rocket/reviews)
  - [Routefinder Pro](https://www.g2.com/products/routefinder-pro/reviews)
  - [RTA Fleet360](https://www.g2.com/products/rta-fleet360/reviews)
  - [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [SambaSafety](https://www.g2.com/products/sambasafety/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [SEON](https://www.g2.com/products/seon/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [ServiceTrade](https://www.g2.com/products/servicetrade/reviews)
  - [SkyBitz InSight](https://www.g2.com/products/skybitz-insight/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SmartDrive Systems](https://www.g2.com/products/smartdrive-systems/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Solera](https://www.g2.com/products/solera/reviews)
  - [Strategy One (formerly MicroStrategy ONE)](https://www.g2.com/products/strategy-one-formerly-microstrategy-one/reviews)
  - [Telematics GPS](https://www.g2.com/products/telematics-gps/reviews)
  - [TelematicsVO](https://www.g2.com/products/telematicsvo/reviews)
  - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews)
  - [The Walking GM](https://www.g2.com/products/the-walking-gm/reviews)
  - [Toro TMS](https://www.g2.com/products/toro-tms/reviews)
  - [Towbook Management Software](https://www.g2.com/products/towbook-management-software/reviews)
  - [Tracx TMS](https://www.g2.com/products/tracxtms-tracx-tms/reviews)
  - [Transloc](https://www.g2.com/products/transloc/reviews)
  - [TransPlus](https://www.g2.com/products/transplus/reviews)
  - [Tranzactor](https://www.g2.com/products/tranzactor/reviews)
  - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews)
  - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews)
  - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews)
  - [Truckbase](https://www.g2.com/products/truckbase/reviews)
  - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews)
  - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews)
  - [TruckRight](https://www.g2.com/products/truckright/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews)
  - [Vermeer](https://www.g2.com/products/vermeer/reviews)
  - [Visual Studio](https://www.g2.com/products/visual-studio/reviews)
  - [Voyager](https://www.g2.com/products/voyager/reviews)
  - [Waypoint](https://www.g2.com/products/waypoint/reviews)
  - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews)
  - [WEX Fuel Cards &amp; Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews)
  - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Yeti Software](https://www.g2.com/products/yeti-software/reviews)
  - [Zello](https://www.g2.com/products/zello/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zonar](https://www.g2.com/products/zonar/reviews)

## Samsara Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Records Management**
- Dispatch records
- Truck maintenance records
- Driver pay records
- Mileage reports
- IFTA reports
- Fuel management reports
- Driver analytics

**Reporting**
- Expense reporting
- Fuel reports
- Vehicle reporting
- Service costs

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Accounting**
- Invoicing
- Payroll
- Accounts Receivable/Accounts Payable

**Task Alerts**
- Maintenance alerts
- Mileage reminders
- Notifications

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Order Management**
- Order processing
- LTL orders

**Planning**
- Calendar
- Maintenance priority
- Scheduling

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Routing and Dispatch**
- Truck routing
- Load planning & dispatch
- Load tracking

**Work Orders**
- Approval and Rejection
- Automatic service records
- Shop communication
- Inspection

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Agentic AI - Trucking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI - Fleet Management**
- Text Summarization

## Top Samsara Alternatives
  - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,144 reviews)
  - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (184 reviews)
  - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (196 reviews)

