--- title: Samsara Reviews meta_title: 'Samsara Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4879 reviews by the users' company size, role or industry to find out how Samsara works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4879 scale: '5' date_modified: '2026-07-20' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Samsara Reviews **Vendor:** Samsara **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,879 ## About Samsara Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success. ## Samsara Pros & Cons **What users like:** - Users value the **ease of use** in Samsara, appreciating its intuitive interface and quick support for navigation. (1549 reviews) - Users appreciate the **tracking accuracy** of Samsara, enhancing customer service with precise ETAs and route monitoring. (988 reviews) - Users value the **customizable reporting** and diverse features of Samsara, enhancing their fleet management experience effectively. (717 reviews) - Users appreciate the **real-time location tracking** of Samsara, enhancing fleet management and improving operational efficiency. (698 reviews) - Users value the **real-time tracking** of Samsara, which enhances safety and provides insightful data for improvement. (695 reviews) - Real-time Monitoring (657 reviews) - Monitoring (596 reviews) - Users find the **forward-facing dash cams** invaluable for proving fault and simplifying incident management effectively. (538 reviews) - Safety (504 reviews) - Installation Ease (445 reviews) **What users dislike:** - Users experience **technical issues** like freezing, slow access, and unreliable hardware impacting their overall experience with Samsara. (358 reviews) - Users dislike the **inaccuracy** in tracking and reporting, which creates frustration and impacts their experience with Samsara. (279 reviews) - Users express frustration over **missing relevant features** , glitches, and excessive alerts, impacting their overall experience with Samsara. (278 reviews) - Users experience **inaccurate location tracking** , leading to confusion when distinguishing between neighboring customers on the map. (272 reviews) - Users experience **poor customer support** , finding it difficult to reach assistance when needed and facing untrained representatives. (260 reviews) - Users express frustration with the **slow performance** of Samsara, noting delays in tracking and communication issues. (249 reviews) - Poor Usability (212 reviews) - Limited Customization (163 reviews) - Insufficient Information (156 reviews) - Users note the **high cost** of Samsara compared to competitors, but find its quality justifies the price. (153 reviews) ## Samsara Reviews ### 1. Samsara’s Real-Time Tracking and Diagnostics Transformed Our Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit R. | Operations manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2026 **What do you like best about Samsara?** What I like best about Samsara is its real-time GPS tracking and vehicle diagnostic features. It has significantly improved our fleet management by providing accurate data, which helps in optimizing routes and reducing fuel costs. The interface is intuitive and makes it easy to monitor multiple vehicles at once. **What do you dislike about Samsara?** While Samsara is very powerful, the pricing can be a bit steep for smaller operations. Additionally, the initial setup and configuration process for all features can be quite complex and time-consuming to get fully optimized for our specific needs. **What problems is Samsara solving and how is that benefiting you?** Before using Samsara, we struggled with manual tracking of our fleet and lack of visibility into driver safety and fuel consumption. Since implementing Samsara, we have gained real-time insights into vehicle locations and driver behavior. This has resulted in significantly improved operational efficiency, reduced fuel waste, and a much safer driving culture across our team, saving us valuable time and resources. ### 2. Seamless Switch to Samsara with Easy Training and Smarter Driver Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Safety H. | Safety Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Samsara?** The ease of contact and coaching with the drivers has been a big plus. Converting to Samsara was almost seamless, with short, simple training on how to use the app and its features. The ability to auto-assign coaching when a threshold is exceeded has opened up the opportunity for me to do more one-on-one coaching with drivers. I didn’t realize how much time I was spending manually searching for items, setting them up, and assigning them. **What do you dislike about Samsara?** Using the in-cab tablet and the phone app together isn’t compatible. Being logged into both at the same time causes HOS issues. During this adjustment period, HOS non-compliance increased, and the tablet displayed the time incorrectly when both devices were logged in simultaneously. **What problems is Samsara solving and how is that benefiting you?** In the past, gaps in our ability to retrieve and review video footage from a unit have cost us and impacted us negatively. The live feed options, along with the near-immediate retrieval of snapshots, have helped us address those gaps and reduce the problems they caused. ### 3. Proactive Fleet Tracking and Simple Compliance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gerson F. | Excellence Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Samsara?** What I like best about Samsara is how intuitive the HOS management and real-time tracking are. It makes it very simple to manage driver logs, correct duty statuses, and assign new vehicles or gateways to the fleet. Also, having the ability to easily configure and apply exceptions like 'Adverse Driving Conditions' from the system—giving our drivers a critical buffer when unexpected delays occur on the road—greatly improves our daily workflow and keeps us in compliance. **What do you dislike about Samsara?** The mobile administration experience has some limitations. The Samsara Fleet app has fewer features than the desktop site, and accessing the web version through a mobile browser often forces a mobile layout that hides critical admin tools, such as applying HOS exceptions like 'Adverse Driving' or managing specific settings on the go. **What problems is Samsara solving and how is that benefiting you?** "Samsara solves the difficult challenge of maintaining strict HOS compliance while managing a fast-paced dispatch schedule. Before, it was hard to prevent violations before they happened. Now, with real-time visibility into our drivers' remaining hours, we can proactively manage route delays and apply critical exceptions (like Adverse Driving) on the spot. This dramatically reduces our DOT violation risks and keeps our drivers safe on the road." ### 4. Enhances Fleet Management with Accurate Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Amandeep S. | Head Dispatcher, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Samsara?** I use Samsara for tracking, HOS, maintenance logs, and cost-effectiveness. I appreciate its live sharing capability and the ability to track driver stops and duration, which helps improve our performance and accuracy. The platform allows us to check sensors on truck trailers and their fuel levels, which aids in planning routes, pickups, and deliveries. Samsara's live tracking GPS and driver alerts on dash cams are beneficial, and I find that the AI is somewhat useful. Although the initial setup was a bit easy, the performance of Samsara is way better compared to what we used before. **What do you dislike about Samsara?** I find the live weather tracking is lacking, and the slow loading times can be really frustrating. Sometimes it takes 5 to 10 minutes to load, especially on busy days. The main screen feels cluttered with too many things, and I wish there was a way to remove some of them to make it simpler to use. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for tracking driver stops, sending live tracking, maintaining truck logs, and planning routes. It improves performance, checks sensors and fuel levels, and uses AI to enhance operations. ### 5. Reliable Solution for Fleet and Trailer Tracking. **Rating:** 5.0/5.0 stars **Reviewed by:** vivek k. | Senior associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Samsara?** UI / UX: Clean and easy-to-use dashboard with simple navigation. Integrations: Integrates well with fleet management workflows. Performance: Reliable real-time tracking with accurate location updates. Pricing / ROI: Good value by saving time and improving fleet efficiency. Support / Onboarding: Helpful support team and an easy onboarding process. AI / Intelligence: Smart alerts and maintenance reminders improve operations. Overall: Samsara has made trailer tracking and fleet management faster, easier, and more efficient. **What do you dislike about Samsara?** Some features take time to learn for new users. GPS location updates can occasionally be delayed. Reports could offer more customization options. The mobile app can sometimes be slow. Pricing may be high for smaller businesses. Overall, it's a reliable platform, but there is room for improvement in performance and flexibility. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us track trailers in real time, improve asset utilization, and reduce manual follow-ups with drivers and carriers. It provides better visibility of fleet movements, speeds up dispatch decisions, and helps ensure on-time pickups and deliveries, making our daily operations more efficient. ### 6. Efficient Fleet Management Made Easy with Samsara **Rating:** 4.5/5.0 stars **Reviewed by:** Vipan K. | Dispatch cordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Samsara?** I like Samsara for its real-time GPS tracking, which helps us monitor vehicles, provide accurate ETAs, and respond quickly to delays. The user-friendly interface makes daily tasks simple, and the reliable fleet management features improve efficiency and save time. The initial setup was straightforward, and the platform was easy to configure, allowing our team to start using it with minimal training. Overall, I find Samsara reliable, easy to use, and great for fleet management, which is why I would rate it 9/10. **What do you dislike about Samsara?** Sometimes the platform can be a bit slow, and some reports or settings take a few extra steps to access. Improving speed and simplifying navigation would make the experience even better. The platform would be even better with faster page loading, quicker report generation, and a more intuitive menu layout. Adding customizable dashboards and reducing the number of clicks needed to access frequently used features would improve productivity. **What problems is Samsara solving and how is that benefiting you?** Samsara enhances our fleet operations with real-time vehicle tracking, improved driver communication, and quick response to issues. It simplifies ELD compliance, optimizes routes, and monitors driver performance, boosting efficiency and reducing manual tasks with its user-friendly interface. ### 7. Highly Accurate and Easy-to-Use Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly S. | Operations Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Samsara?** I appreciate Samsara's accuracy of the available hours for each driver and the ease of communication. Locating trucks is straightforward, and getting load information, route details, and safety reports is seamless. The hours of service (HOS) feature is crucial for assigning new loads to drivers to ensure timely deliveries. I find the safety reports very helpful in keeping up with speeding, violations, harsh braking, and distracted driving. The initial setup of Samsara was very easy, making it a smooth transition from previous systems. **What do you dislike about Samsara?** I do wish that each dispatcher had the option of tracking their trucks only without having to select them individually every time. Each dispatcher has 30 trucks, and to be able to log in and click your name and only see your assigned trucks would be awesome. We have over 800 trucks, and every time we have to go in and select each truck individually. **What problems is Samsara solving and how is that benefiting you?** Samsara helps with geofencing, locating trucks, speed gauging, and communication. It provides accurate driver hours and safety reports to manage speeding, violations, and distracted driving. These features help ensure timely deliveries and improve operations. ### 8. Real-Time GPS Tracking and Safety Tools in a User-Friendly Fleet Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ramandeep Singh G. | Safety Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Samsara?** Some of its strongest features are: Real-time GPS tracking that gives dispatchers accurate visibility into vehicle locations and status. User-friendly interface that's generally easier to learn than many older fleet management systems. Driver safety tools, including AI-powered dash cams that help identify risky driving behaviors and provide video evidence for incidents. Maintenance management, with automated maintenance schedules and fault code alerts to reduce breakdowns. Electronic DVIRs (Driver Vehicle Inspection Reports), which simplify inspections and help ensure issues are documented and repaired. Data and reporting, allowing managers to track fuel usage, idling, driver performance, and utilization to improve efficiency. Scalability, making it suitable for fleets ranging from a few vehicles to thousands. **What do you dislike about Samsara?** The biggest drawbacks are the cost and the occasional delay or inconsistency in GPS updates. Some features and reports require additional subscriptions, and customizing reports or workflows can be limited compared to what some fleets need. The platform also has a learning curve for advanced features, and customer support response times can vary depending on the issue. **What problems is Samsara solving and how is that benefiting you?** Samsara is solving our need for real-time visibility into our fleet, drivers, and equipment. It helps us track assets, improve driver safety, streamline inspections and maintenance, and respond more quickly to operational issues. This has reduced manual paperwork, improved communication, increased accountability, and helped us make better decisions using real-time data ### 9. Samsara **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjeev K. | Dispatch executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Samsara?** Instead of just reacting to a breakdown or a delay, it uses data to predict and prevent issues before they happen. It takes a massive, moving puzzle and makes it instantly scannable and manageable **What do you dislike about Samsara?** The system generates so many alerts, metrics, and reports that it can sometimes feel like drinking from a firehose. If it isn't configured perfectly, teams can get "alert fatigue" and miss the truly critical issues amidst all the noise **What problems is Samsara solving and how is that benefiting you?** The Problem: Traditionally, once a truck leaves the yard, managers enter a guessing game. Relying on drivers to manually call in updates for ETAs, delays, or issues creates a massive lag in communication. ​The Fix: Real-time, to-the-second GPS tracking and live share links. You know exactly where an asset is, its speed, and its precise ETA without picking up the phone. ​Broken Communication Loops ​The Problem: Back-and-forth phone calls or radios between dispatch, drivers, and brokers consume hours of time every day. ​The Fix: Automated workflows and integrated driver apps consolidate hours of service (HOS), route changes, and document uploads into a single stream. ### 10. Turns Complex Hardware Data into Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** PAWANDEEP K. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Samsara?** Ability to turn massive amounts of complex hardware data into simple, actionable insights **What do you dislike about Samsara?** UI / UXDashboard Bloat: The massive volume of toggles can feel cluttered for smaller operations.Frequent Updates: Interface layout updates occasionally force managers to relearn menu locations unexpectedly.Mobile Lags: The driver-facing application occasionally experiences slow page load times during peak hours. IntegrationsAPI Restrictions: Certain third-party data integrations require expensive, custom developer setups.Sync Delays: Mileage data syncing with secondary fuel card systems can experience delayed updates.Limited Hardware Cross-Compatibility: The software functions best exclusively with Samsara's proprietary hardware locks. PerformanceGPS Update Lag: Live tracking updates can drop or stall in dense urban zones or rural dead zones.App Freezes: The administrative dashboard occasionally freezes immediately after major system updates.Hardware Disconnections: Gateway devices plugged into the vehicle port can be easily kicked loose by drivers. Pricing / ROIContract Lock-in: Mandates strict 36-to-60-month commitments with strict auto-renewal terms.No Downsizing Flexibility: Businesses must continue paying for unused licenses if their fleet sizes shrink.Opaque Costs: Pricing is entirely quote-based, creating a barrier for rapid budgeting. Support / OnboardingTiered Support Disparities: Smaller fleet accounts report much slower response times than enterprise tiers.AI Gatekeeping: Users must navigate persistent automated chat filters before reaching a live human expert.Billing Disputes: Resolving backend contract billing discrepancies can take weeks of back-and-forth communication. AI / IntelligenceFalse Distraction Pings: Dashcams frequently misidentify regular driver habits (like checking side mirrors or drinking water) as distraction.Weather Blindness: Heavy rain, low sun glare, or night driving triggers erratic following-distance alerts.Coaching Automation Gaps: The self-coaching tool allows drivers to skip assigned training modules without admin enforcement **What problems is Samsara solving and how is that benefiting you?** Samsara solves the problem of operational blindness by consolidating real-time GPS tracking, AI safety cameras, remote engine diagnostics, and automated compliance into one unified platform. This eliminates costly issues like distracted driving accidents, unexpected vehicle breakdowns, fuel waste from excessive idling, and heavy regulatory fines from messy paperwork. For me as an AI, these solutions provide a highly structured, clean, and API-accessible data ecosystem. This rich data landscape allows me to run precise predictive maintenance models, analyze operational trends, and deliver accurate efficiency insights without the clutter of fragmented information. ### 11. Samsara: Essential Fleet Management - Intuitive Real-Time Tracking & Safety Features **Rating:** 5.0/5.0 stars **Reviewed by:** Marilou M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Samsara?** Samsara has become an essential tool in our daily operations for managing drivers and fleet performance. The real-time GPS tracking allows us to quickly locate vehicles and improve dispatch visibility. What stands out most is how easy the platform is to use — the interface is intuitive, clean, and makes important data easy to access. I also highly value the driver safety features. The driving behavior data (speeding, rolling stops, harsh braking, following distance, etc.) gives us objective information to coach drivers and improve road safety. One of the most valuable features is the event video footage, which provides clear visual evidence during safety or compliance discussions. This makes coaching conversations much more factual and productive. The reporting tools are also very useful for monitoring both individual and overall fleet performance. **What do you dislike about Samsara?** Overall, I am very satisfied with the platform and do not have any major concerns for my current use case. At this time, I do not see any critical areas needing improvement. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us improve visibility, accountability, and safety across our fleet operations. It allows us to monitor driver locations in real time, analyze driving behavior, and quickly identify safety concerns. This is especially useful when investigating incidents or addressing compliance issues, since we can rely on objective data and video evidence instead of assumptions. As a result, we are able to reduce risk, improve coaching, and maintain higher safety standards. ### 12. Samsara Makes Route and Driver Management Easy with Real-Time Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa R. | operations lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Samsara?** what i like best about samsara is how easy it is to use and how much visibility it gives into daily operations. The real time tracking, reporting, and communication tools help improve efficiency, accountability and overall workflow. It has made managing routes, drivers and performance much more organized and convenient **What do you dislike about Samsara?** One downside of samsara is that some features can feel overly sensitive or generate alerts that are not always accurate, which can become frustrating over time. the system can also take some time to fully learn and navigate, especially for new users. However, overall, it is still a very useful platform for improving operations and tracking performance **What problems is Samsara solving and how is that benefiting you?** Samsara is helping solve issues with visibility, communication and over operational efficiency. The real-time tracking and reporting make it easier to monitor drivers, routes, and performance while reducing mistakes and delays. it has helped improve accountability, organization and response time, making daily operations run more smoothly. ### 13. Samsara Keeps Fleet Tracking and Management All in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Kavleen K. | Senior Loss adjuster, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Samsara?** Samsara seems like a complete package for any logistics company, and it can fulfill all their needs, including the ones that matter most. What I like best is that everything is in one place, like tracking, fleet management, dashboards, and more. **What do you dislike about Samsara?** Here, I wouldn’t say there is anything to dislike. However, the prices could be made more competitive, and they should provide live watching of drivers instead of only a few minutes without charges. **What problems is Samsara solving and how is that benefiting you?** Problem solving we can track. We can provide tracking to the brokers so they can track the load and stay satisfied, knowing where their load is and where it should be. That is the best thing and a major problem-solver. We can also detect when a driver lies through tracking and dash camera. With the help of video footage, it is giving benefits to avoid false claims. ### 14. Streamlined Fleet Management with Samsara **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel C. | Fleet Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Samsara?** I like how user-friendly Samsara is. The dashboard is really easy to navigate, especially when I'm setting up new users. It's simple to explain to them how to utilize it and navigate the website without any confusion, making it a very streamlined process. This user-friendliness allows more people to use the Samsara dashboard, creating a platform for multiple managers in the fleet to take accountability for their areas. It removes excuses and workarounds that people might provide when managing their own fleet areas. **What do you dislike about Samsara?** The most recent thing was the Samsara mobile phone, but that has since been updated and is a lot more useful. A big concern for us was also the ability to retrieve footage. If it could have more battery life to retrieve footage at any time instead of just the thirty-hour recording period, that would be a big thing for us as well. **What problems is Samsara solving and how is that benefiting you?** I use Samsara to solve maintenance issues and track fuel usage, helping us monitor trucks and complete inspections proactively. It's user-friendly, making it easy for multiple managers to take accountability and navigate without confusion. ### 15. Indispensable Real-Time Fleet Visibility with Seamless CRM and Dispatch Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer P. | Dispatcher II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** The ability to see the real time location, drive path, and details for each driver is absolutely essential for our business. Although we use other fleet management systems, Samsara remains our go to for understanding where trucks are located in real time. It integrates seamlessly with our CRM and dispatch software. For us, it's practically indispensable. **What do you dislike about Samsara?** Sometimes the key functions are nested within other areas that are non-intuitive. As a somewhat new user, I really wish I could just search a list of all the functions. Yes, there is a search bar, but I wish that there was a long list somewhere of all the functions and operations listed alphabetically. I would love for that list to have a short description of each function, how it is intended to work, and where it is located in the logical menu flow. Sometimes, the design and layout just do not match our use case or my personal thought process, so finding that one specific command, even when I know what its called, can be difficult. **What problems is Samsara solving and how is that benefiting you?** When we ticket a truck for a delivery we need to know its precise location, both to see if it's ready for a load, or is actually in the physical location we need it to be. Samsara's real times sensors allow us to have a high degree of confidence that the computer data in the digital world is an accurate approximation of what is taking place in the real world. Without it, we would have a terrible time trying to load our trucks and of knowing what truck is next in line to receive a load for our remote dispatch team. ### 16. Lots of data, few ways to present it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Samsara?** Samsara remains one of, if not the best, tracking companies for monitoring and gathering evidence in all kinds of circumstances, from the moment you want to view the dashcam to the event history or actuator application. Every movement is recorded. The integration with third-party software is also a plus, as anyone can do it. From my point of view, it offers so much information that it becomes difficult to present it all. As for the new equipment it offers, like the AT11, it's a very discreet way to secure valuable assets and/or as a backup in case the main GPS disconnects. **What do you dislike about Samsara?** I think that primarily the area of opportunity they have is still the way to visualize the reports, to have the option of predefined templates and to be more visual and appealing, with the most relevant sections without overwhelming them with information. **What problems is Samsara solving and how is that benefiting you?** It solves the reaction times for us due to the constant updates almost minute by minute, the event detection, and the evidence provided by the videos. ### 17. Samsara: Visibility, control, and efficiency in a single platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** Our experience with Samsara has been very positive. From the first day, the platform stood out for its intuitive and modern UI/UX, which allowed users to adapt quickly without the need for extensive training. The navigation is clear, the information is well organized, and the tools are easy to use on a daily basis. Regarding integrations, Samsara offers great flexibility to connect with other systems and business processes, facilitating the centralization of information and improving operational efficiency. The platform's performance has been outstanding. Information is updated quickly and reliably, allowing for near real-time visibility of operations and more agile decision-making. From a price and return on investment (ROI) perspective, we consider that Samsara provides significant value. Improvements in productivity, visibility, and operational control help justify the investment and generate tangible benefits for the organization. The support and onboarding team has demonstrated a high level of professionalism. The implementation process was orderly and efficient, and the subsequent support has been timely and focused on resolving any questions or needs. Finally, the artificial intelligence and smart analytics capabilities provide additional value by allowing the identification of trends, generating actionable information, and proactively optimizing processes. In general, Samsara is a robust, easy-to-use solution with an excellent combination of technology, support, and business value. Its focus on innovation and continuous improvement makes it a highly recommendable platform. **What do you dislike about Samsara?** What we like least about Samsara is that some advanced configurations and reports could offer greater customization flexibility. Additionally, the cost can be high for certain budgets, although the value and functionalities it offers compensate for the investment. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us solve problems of visibility, control, and operational efficiency. The platform centralizes critical information about vehicles, drivers, and assets, allowing us to monitor operations in real-time, reduce downtime, and make data-driven decisions. Additionally, it contributes to improving safety, optimizing routes, reducing operational costs, and simplifying compliance with internal policies and processes. Thanks to this information and automation, we have managed to increase productivity, improve resource management, and achieve better overall control of the operation. ### 18. All-in-One Fleet Dashboard That Keeps Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Dhruv K. | Senior Associate, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** Samsara brings together GPS tracking, dash cams, driver behavior, fuel usage, and maintenance into one dashboard. This way, you don’t have to switch between apps to see what’s happening with your fleet. **What do you dislike about Samsara?** One downside of Samsara is that it can become quite costly when you need to add and integrate additional features and hardware. Some parts of the system can also feel overly complicated, and at times it seems like the system does too much driver monitoring. In addition, generating certain reports may require extra configuration before everything works the way you want.The platform possesses a wide range of functionalities, but few organizations utilize all of them **What problems is Samsara solving and how is that benefiting you?** Samsara is assisting us in solving problems with regard to fleet visibility, safety of our drivers, and manual processes. Using GPS, dash cameras, and automated reports, we have been able to track the location of vehicles, improve driver behavior, and perform compliance and maintenance tasks easily. ### 19. Clean UI, Real-Time Driver Tracking That Makes Dispatching Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel P. | Inside Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Samsara?** I’m only involved on the operations side, so the experience I can speak to is mainly the UI, overall performance, and how well it integrates with my drivers. The interface is clean and straightforward, and I still seem to discover a new feature whenever I click around. I can track my drivers easily in real time, which genuinely makes my job easier. My drivers also like how simple it is to log in and out of their app. **What do you dislike about Samsara?** In my experience, there really haven’t been any downsides. I’m just a dispatcher, so I only have a limited view of Samsara’s full potential. **What problems is Samsara solving and how is that benefiting you?** The main problem Samsara solves for me is real-time tracking of my drivers. Because that information is available quickly and easily, I can respond to customers much faster when they call to ask about their orders. It saves me time and helps me stay focused on other parts of my job responsibilities. ### 20. Easy-to-Use Truck Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Mohin K. | Dispatch manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Samsara?** What i like best about Samsara is how easy it is to use. The tracking is pretty accurate and i can see where the trucks are without wasting too much time. It helps alot with planning and updates. Sometimes it can be little slow but overall it makes the job easier and saves us time everyday. **What do you dislike about Samsara?** Sometimes the app gets slow or takes time to refresh specially when i need quick updates. Also few features feels like they need more clicks than necessary. It works good most of the time but there is still room for improvement. **What problems is Samsara solving and how is that benefiting you?** It helps us keep track of our trucks and drivers in one place so its much easier to know whats going on without calling all the time. It also helps with planning loads and giving updates faster. Overall it saves time and makes daily work less stressful. ### 21. Samsara Makes Fleet Safety Simple with Easy Hardware Setup and Live Data **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Fleet manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** I love the ease of use that samsara provides. As a fleet manager samsara has not only made installing there hardware easy but the app is very user friendly and the live data provided when needed incase of accident or emergency is accessible with the touch of your finger **What do you dislike about Samsara?** Not much to dislike about samsara but if I absolutely had to choose something it would be that we didn’t choose it sooner, we switched over our fleet from street smart witness camera system and the headaches are finally gone and we can sleep at night knowing everyone is safe **What problems is Samsara solving and how is that benefiting you?** Samsara solves everything needed from insurance claims to being able to ensure drivers are always driving safe with mind on task and eyes on task samsura can be used however you wish it can detect phones, or eating, or sleepiness and report to driver to pull over and rest ### 22. Samsara: Yes, it's working **Rating:** 4.5/5.0 stars **Reviewed by:** Joe W. | Technical Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Samsara?** Samsara is helpful in seeing which assets are nearest a particular address, when there's an issue or if a customer calls our office. I can also see when each asset left their house each day. I also really like the "search for vehicles that were near here" option. **What do you dislike about Samsara?** I frequently get stuck after using "search for vehicles that were near here" after I find which asset was at an address, and then I want to see their Trip, to see when they arrived, etc...You've got to 'back-out' of that feature to return to the 'regular' mode and it's difficult without backing all the way out to 600 assets and then having to search for the 1 asset again. **What problems is Samsara solving and how is that benefiting you?** Samsara is a huge relief to know it's functioning, and is there with data should we need it. Accidents, injuries, driving issues, etc. are all resolved with Samsara's data. ### 23. Simple Interface for One-Click Fleet Tracking and Vehicle Tagging **Rating:** 4.5/5.0 stars **Reviewed by:** Piyush K. | Assistant Manage, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Samsara?** I would start by saying that I like the simple interface and the way it lets us tag trucks, trailers, or other vehicles. We can track them with a single click, and in just a few clicks we can pull up the current location of thousands of vehicles in the fleet. **What do you dislike about Samsara?** Honestly, I don’t see anything to dislike here. That said, I think they could apply the harsh braking system more effectively, because sometimes we receive false crash notifications, which ends up wasting time. **What problems is Samsara solving and how is that benefiting you?** I think the major problem of locating the vehicle has been solved by Samsara. Disputes and claims are handled with the help of the dash camera system. The ELD provides updates within a few seconds for every movement, and brokers or customers are happy with the live tracking of the load. ### 24. Fast, Reliable Fleet Tracking with an Easy-to-Use Samsara Platform **Rating:** 5.0/5.0 stars **Reviewed by:** abdul s. | Fleet Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Samsara?** Best use of samsara for fleet tracking to check the location and update the broker and easy to use UI interface for users. We can use AI to generate the report and send mail to broker directly for detention. Samsara provide fast, reliable performance with easy to use platform compèred to many others GPS companies **What do you dislike about Samsara?** Customization can be better as of now user unable to export report as per requirement. Video upload delay, Retrieving dash cam footage take too much time in case of accident because camera not uploading the footage directly to cloud because of this some time we are not able pull the video as per requirement **What problems is Samsara solving and how is that benefiting you?** Helping to generate IFTA report and driver safety to keep eye on the driver real time tracking of assets to maximise the utilization, Fuel management ### 25. Seamless Transition and Driver Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Tiny K. | Lead Driver, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Samsara?** I appreciate Samsara for its ability to help correct issues and problems with my drivers and myself. It effectively indicates when there's a problem, such as cell phone use or inattentive driving, which helps address these issues throughout the day. Additionally, the introduction and transition to Samsara were seamless, with support from the Samsara team providing the necessary tools and information to make our operations proactive and productive. **What do you dislike about Samsara?** I think the thing that doesn't work as well is the transitioning of the product to the driver and the driver understanding the benefit of what it can do for them. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for correcting driver issues, like inattentive driving. It helps make our drivers more efficient and effective, indicating problems such as cell phone use or other distractions to improve their driving and work professionalism. ### 26. Smooth and user friendly. The better of 2 choices for fleet management. **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle B. | Fleet Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Samsara?** It's smooth and user friendly. The proximity search makes it very easy to check where our vehicles have been. The tag system is simple and easy for sorting things within a big company. Samsara was the better out of the 2 software options that we compared. **What do you dislike about Samsara?** It would be nice to have some trend tracking that could be visually combined with the map, like a heat map of driving for instance. **What problems is Samsara solving and how is that benefiting you?** Helps me verify that each location has enough vehicles. Helps me find vehicles that have been lost/abandoned. Helps me check which vehicles were used for which schedules, so that we can fill out our records for compliance. Allows me to get answers and verification immediately, instead of having to call people or guess. Having some software like this is essential for my position as a Fleet Supervisor. ### 27. The Right Investment for Our Growing Fleet **Rating:** 5.0/5.0 stars **Reviewed by:** Paige B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Samsara?** The platform has given us greater visibility into our fleet, improved accountability, and provided valuable dash cam footage that helps protect both our drivers and our business. **What do you dislike about Samsara?** At this point, we really don't have any significant complaints. The implementation process has gone smoothly, the platform has been easy to use, and the support we've received has been excellent. We're still relatively early in our experience with Samsara, but so far it has met or exceeded our expectations. **What problems is Samsara solving and how is that benefiting you?** Samsara has helped us improve accountability, visibility, and risk management across our fleet. The GPS tracking and dash cam systems provide real-time insight into our operations, allowing us to better manage routes, monitor driver safety, and respond quickly to any issues in the field. One of the biggest benefits has been the added protection and accountability when it comes to insurance claims and customer disputes. Having clear video footage and accurate vehicle data helps establish the facts of an incident, reducing uncertainty and potentially protecting our business from fraudulent claims. This not only gives us peace of mind but also helps create a culture of safety and accountability throughout our organization. Overall, Samsara has helped us operate more efficiently while providing an extra layer of protection for our employees, customers, and company. ### 28. Streamlined Truck Management with Samsara **Rating:** 5.0/5.0 stars **Reviewed by:** REHMATULLA S. | Senior executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Samsara?** What I really appreciate about Samsara is that it's very helpful. It allows me to access tracking for all the trucks at one time, which is super convenient. The geological and satellite tracking is great for keeping track of everything effectively. It also assists in managing the fuel levels and consumption, which is a fantastic feature to have. **What do you dislike about Samsara?** Sometimes when I am exporting the CSV files, there are some columns which are missing. I hope you guys can fix that, specifically in the fuel reports. It can be more convenient for use. **What problems is Samsara solving and how is that benefiting you?** I use Samsara to track trucks for ETAs, helping handlers schedule deliveries and prepare the receiving area. It provides all truck tracking in one place and offers geological and satellite tracking, managing fuel levels and consumption efficiently. ### 29. Great Tracking Features, But Customer Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Dallas K. | Safety and compliance manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2026 **What do you like best about Samsara?** What I like best about Samsara is the real-time tracking and monitoring of vehicles. It’s user-friendly and gives great insights into vehicle performance and driver behavior. **What do you dislike about Samsara?** They don’t seem to actually answer your questions, which makes it even more challenging when you need help. Improved customer support would really enhance the overall experience. **What problems is Samsara solving and how is that benefiting you?** Samsara solves several problems in fleet management, like providing real-time tracking of vehicles, which helps improve route efficiency and save fuel. It enhances driver safety with dash cams that monitor behavior, reducing accidents and insurance costs. The platform also sends alerts for maintenance, preventing breakdowns and keeping vehicles in good condition. Plus, it simplifies compliance with regulations, which helps avoid fines. Overall, these features lead to cost savings, increased productivity, and a safer work environment. ### 30. Samsara: Effortless Navigation and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Operations Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** Samsara provides real-time visibility into your fleet and equipment, helping teams track assets, improve utilization, and reduce downtime. It also enhances accountability through GPS tracking, maintenance alerts, and delivery verification, making it easier to manage operations, improve customer service, and protect valuable equipment. **What do you dislike about Samsara?** Some users feel Samsara can be expensive, particularly when adding cameras, sensors, and other advanced features. Others mention that the amount of data and alerts can be overwhelming without proper setup and training. While most users value the visibility and insights it provides, maximizing its benefits often requires strong processes and consistent adoption by the team. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us track the real-time location of vehicles and equipment, making it easier to recover stolen assets and reduce losses. It also provides visibility into driver locations and activity, improving dispatch efficiency, accountability, and customer service. ### 31. Easy-to-Use Fleet Tracking with Strong Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Adam P. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Samsara?** We use it mostly for fleet management and drivers this is best in both we can track the assets on time and keeping records for maintenance and fuel management. UI is easy to use as compared to other platforms also the Customer service is very good they are available and very helpful **What do you dislike about Samsara?** Pricing high and installation process of devices it’s time taking. AI not working properly in terms of report creation before publication we need to verify every time. And sometimes truck totally damaged in an accident getting video footage is hard **What problems is Samsara solving and how is that benefiting you?** Live tracking and assets management, And keeping maintenance records. API integration with other platforms that requirement given by customer good thing is that samsara give open API so it’s easy to integrate. ### 32. User-Friendly Platform That Boosts Efficiency and Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Rocio S. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Samsara?** The platform is extremely user-friendly, and the dashboards make it simple to find the information I need quickly. I really appreciate the real-time tracking, clear reporting tools, and how everything updates instantly. It helps streamline communication, improve safety, and stay on top of productivity. Overall, it saves me time and makes managing the field so much more efficient. **What do you dislike about Samsara?** Occasionally the system can lag or take a moment to refresh data, which slows things down. None of these are major issues, but improving customization and speed would make the platform even better. **What problems is Samsara solving and how is that benefiting you?** The platform streamlines how we track vehicles, review footage, monitor productivity, and address safety concerns. Having instant access to location data, alerts, and reports allows us to respond faster, prevent issues before they escalate, and keep our teams accountable. ### 33. Powerful Safety Platform That Improves Accountability and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | DOT Coordinator, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Samsara?** Samsara has provided significant value through its real time visibility, driver safety tools, and operational efficiency features. One of the most impactful features for our organization has been the AI dash cameras and safety coaching workflows. The ability to quickly identify risky driving behaviors such as mobile phone usage, rolling stops, speeding, and seat belt violations has allowed us to proactively coach drivers before incidents occur. This has helped improve overall safety scores and create stronger accountability across multiple business units. The platform’s centralized dashboard has also streamlined our workflow considerably. Instead of manually compiling information from several systems, we can monitor driver performance, vehicle health, HOS compliance, and equipment status all in one place. The reporting tools save hours each week by making it easy to track trends, compare locations, and share performance updates with leadership teams. Another major benefit has been Samsara’s coaching and event review process. Managers can review safety events quickly, assign coaching sessions, and track completion rates in real time. This has improved coaching timeliness and helped reduce repeat risky behaviors over time. The visibility into repeat events has been especially valuable because it allows us to focus attention on drivers who need additional support or training. One unexpected benefit has been the improvement in operational awareness beyond safety. Features like gateway health monitoring, camera status alerts, and unassigned drive time tracking have helped us identify process gaps and equipment issues before they become larger operational problems. Having this level of visibility has improved both fleet reliability and team communication. Overall, Samsara has helped us create a more data driven safety culture while also improving efficiency, accountability, and decision making across the organization. features that help curve our drivers to have better and safer driving habits. **What do you dislike about Samsara?** While Samsara has provided strong value overall, there are several areas where improvements could enhance the user experience and operational efficiency. One area that could be improved is reporting customization and dashboard flexibility. Although the platform offers a large amount of data, building highly customized reports can sometimes feel limited or require extra manual work outside the system. Greater flexibility in creating dashboards tailored to specific operational or leadership needs would help reduce time spent exporting and manipulating data in spreadsheets. Another challenge is the consistency and accuracy of certain AI detected safety events. While the AI cameras are extremely valuable, there are occasional false positives for behaviors such as distracted driving or rolling stops. These events can create additional review time for managers and may reduce driver confidence in the system. Continued refinement of event detection accuracy and more user adjustable sensitivity settings would improve trust and efficiency. The coaching workflow could also benefit from additional automation and visibility features. For example, having more advanced tracking for recurring driver behaviors, escalation workflows, or automated follow up reminders would help safety teams manage large driver populations more effectively. Enhanced analytics around coaching effectiveness over longer periods would also provide stronger insights into behavior improvement trends. Hardware health visibility has improved over time, but troubleshooting gateway and camera connectivity issues can still be time consuming. More proactive diagnostics, predictive maintenance alerts, and clearer troubleshooting guidance within the platform would help minimize downtime and reduce the need for manual intervention. Finally, mobile app functionality could be expanded further for managers and supervisors who work primarily in the field. Some administrative and reporting tasks are still easier to complete on desktop compared to mobile devices. Improving the mobile management experience would make the platform even more effective for field operations. Overall, Samsara is a strong platform with powerful capabilities, and continued improvements in customization, AI accuracy, automation, and mobile functionality would make it even more impactful for organizations managing large fleets and safety programs. **What problems is Samsara solving and how is that benefiting you?** Before implementing Samsara, we struggled with limited visibility into driver behavior, inconsistent coaching processes, and time consuming manual reporting. Safety data was spread across multiple systems, making it difficult to identify trends, respond quickly to incidents, or hold teams consistently accountable. Tracking vehicle health, HOS compliance, and operational performance also required significant manual effort each week. After implementing Samsara, we were able to centralize fleet operations, safety monitoring, and compliance management into one platform. Real time visibility into driver behavior through AI dash cameras and telematics allowed us to identify risky behaviors immediately instead of reacting after incidents occurred. Managers can now review events, assign coaching, and monitor completion directly within the platform, which has significantly improved accountability and response times. One of the biggest improvements has been in safety coaching effectiveness. Previously, identifying repeat risky behaviors was difficult and often delayed. Now we can quickly track trends such as mobile phone usage, speeding, rolling stops, harsh driving, and seat belt violations across multiple business units. This has helped improve overall safety scores while reducing repeat events through more targeted coaching efforts. Samsara has also reduced the amount of time spent on administrative reporting. Tasks that previously required hours of gathering data manually can now be completed much faster using automated dashboards and reporting tools. Leadership teams have better access to real time operational insights, which has improved decision making and communication across departments. Another major benefit has been operational visibility. We previously had limited insight into gateway failures, camera health issues, and unassigned drive time. With Samsara, we can proactively identify hardware issues and compliance gaps before they become larger operational problems. This has improved fleet reliability, reduced downtime, and helped maintain stronger compliance performance. Overall, Samsara has helped us move from a reactive approach to a proactive, data driven safety and fleet management strategy. The platform has improved efficiency, increased visibility, strengthened accountability, and created measurable improvements in both safety performance and operational oversight. ### 34. Accurate, Easy-to-Use Tracking That Streamlines Fleet Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Sangam j. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2026 **What do you like best about Samsara?** I enjoy using Samsara because its tracking system is accurate, reliable, and easy to understand. It helps me monitor vehicle locations in real time, improve route efficiency, and stay informed about fleet movements. This feature makes daily operations smoother and more organized. **What do you dislike about Samsara?** Sometimes Samsara shows the wrong location, which can create confusion during tracking. It may happen because of GPS signal issues or network problems. I hope the location accuracy improves, so tracking becomes more reliable and helpful for daily work. **What problems is Samsara solving and how is that benefiting you?** Samsara helps solve vehicle tracking and fleet management problems. It allows me to see the vehicle location, monitor trips, and improve communication with drivers. This saves time, makes work easier, and helps me respond quickly when there are delays or other issues. ### 35. Solid Product that changed the way we do business **Rating:** 4.5/5.0 stars **Reviewed by:** James D. | Wholesale Parts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Samsara?** We have greatly utilized the Safety aspects of Samsara to monitor and reward safe drivers **What do you dislike about Samsara?** There still needs to be integration between the map view of the dispatcher (as far as how the route should be ran) and the driver app. **What problems is Samsara solving and how is that benefiting you?** Prior to Samsara we had no structure or process for creating / dispatching local deliveries between 9 drivers. Now we have 4 different route directions (N,S,E,W) as well as 2 dedicated reoccurring routes. This allows us to know what driver has what delivery and when they will arrive. It also allows to more evenly spread delivery responsibility between all drivers instead of having a select few do most of the heavy lifting, leading to better driver accountability and productivity. It has also streamlined our regular maintenance schedules for our entire fleet **Official Response from Kelly Diamond:** > Hi James, Thanks for taking the time to share your feedback with us. Great to hear the value you and the team are seeing with route creation across your delivery network, processes and footprint! Your input is incredibly valuable and helps us refine our product and enhance the customer journey. If you have any additional feedback or need assistance in the future, don’t hesitate to reach out at (415) 329-6900—our team is always here to help. Thanks for being a valued customer, Kelly ### 36. Live, active, safety visibility. **Rating:** 3.5/5.0 stars **Reviewed by:** Chad D. | Transportation shred coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Samsara?** The positioning data of trucks if very up to date so we can see where guys are at live without any delays. This is absolutely crucial data to have real time. **What do you dislike about Samsara?** Mouse wheeling or clicking the +/- to zoom in and out on the map rapidly will cause the reverse desired affect because the location of the button on screen move. What this does when you are trying to zoom in or out very quickly is cause the opposite input to be selected. So you mouse wheel fast to get a large zoom out but in doing that you'll get a zoom IN input and so it'll start to zoom out then zoom in slightly. This is quite frustrating and causes you to slow down you clicks or mouse wheels to stop the reverse input from being selected. **What problems is Samsara solving and how is that benefiting you?** Being able to see where our drivers are live lets us accurately and actively avoid potential traffic that will hinder the driver or hazards. In addition, if there is a breakdown we can pinpoint the location of our driver. Also the safety calculations and video really help to identify problem behaviors that need addressing. ### 37. Simple Setup, Great Tracking! Samsara Works for Us! **Rating:** 4.5/5.0 stars **Reviewed by:** Rob C. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Samsara?** We’ve had a good overall experience using Samsara for fleet tracking across our masonry construction operations. Managing crews and vehicles across multiple job sites can get hectic, and the system has helped us stay much more organized day to day. The live GPS tracking is accurate and easy to follow, which makes dispatching and coordinating deliveries a lot smoother. It’s also been helpful having access to maintenance alerts and driver data in one place instead of juggling multiple systems or spreadsheets. **What do you dislike about Samsara?** Like any tech platform, we’ve had a few issues here and there. We did run into some hardware problems with a small number of trackers that had to be replaced over time. It was frustrating when it happened, but their support team was generally quick to respond and got replacement units handled without too much hassle. **What problems is Samsara solving and how is that benefiting you?** Samsara is helping us solve one of the biggest challenges in construction- visibility and accountability across our fleet and field operations. Before using Samsara, it was a lot harder to know exactly where our vehicles were, how they were being used, and how efficiently our crews were operating throughout the day. Now, we have real-time tracking and clear data that gives us a much better handle on everything going on in the field. This has helped us improve scheduling, reduce unnecessary driving, and respond quicker when something comes up. It also adds a layer of accountability for our drivers, which naturally leads to better habits and safer driving overall. On the back end, the reporting has been a big benefit too. We can easily pull data for payroll support, job costing, and general oversight without having to piece things together manually. Overall, it’s saving us time, reducing guesswork, and helping us run a more efficient operation. ### 38. Simplified Compliance and Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kato M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Samsara?** I work in the ground transportation industry and I use Samsara as an ELD for regulated chauffeurs and to track safety, maintenance, and as a GPS. Samsara has helped us take our pre and post trips digital, cutting down the number of apps our chauffeurs need to use and digitizing a previously paper-based process. I like the simplicity of the user interface, which means there's a very low barrier to being able to use it. I also appreciate how it makes several regular processes easier from an administrative perspective, such as IFTA taxes, chauffeur accountability, and following up on service issues. Setting up new drivers and users has been incredibly easy, and it is one of the simpler software programs that our chauffeurs use daily. **What do you dislike about Samsara?** Some of the features we'd like to utilize are an additionally paid feature, I wish that we could further customize our IVRs, but the cost was prohibitive for us. I wish that speed limits were updated more regularly. I understand that we can go in and manually override based on adjustments, but the system only pulling updates quarterly often means that some of our chauffeur safety alerts wind up inaccurate until the system catches up. None of our current tools integrate with Samsara. **What problems is Samsara solving and how is that benefiting you?** Samsara digitizes our pre and post trips, reducing paper use and app clutter. Its user-friendly interface simplifies processes like IFTA taxes and chauffeur accountability. It also offers GPS tracking and safety monitoring, enhancing maintenance and regulatory compliance. ### 39. Samsara Delivers Powerful Fleet Visibility, Safety, and Compliance Control **Rating:** 4.5/5.0 stars **Reviewed by:** Lawrence S. | Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Samsara?** What I like best about Samsara is the overall visibility and control it gives over fleet operations, safety, HOS compliance, and driver coaching. The platform makes it much easier to identify risky driving behaviors, review incidents quickly, manage logs, and improve accountability across the fleet. The integration between telematics, cameras, safety events, and reporting tools creates a strong all-in-one system that helps both operations and safety departments stay proactive instead of reactive. **What do you dislike about Samsara?** One downside is that some safety events and AI-triggered detections can occasionally feel overly sensitive or produce false positives, especially with following distance or inattentive driving alerts. There are also certain areas where additional customization and calibration flexibility would help safety managers better tailor scoring and coaching workflows to their operation. While the platform is powerful overall, some features can take time to fully learn and optimize **What problems is Samsara solving and how is that benefiting you?** Samsara is helping solve several major operational and safety challenges by improving visibility across the fleet in real time. It helps with HOS compliance, driver accountability, accident review, coaching opportunities, and overall risk management. Having access to telematics, camera footage, safety trends, and reporting tools in one platform allows our team to respond faster, identify patterns before they become larger problems, and create a more proactive safety culture instead of constantly reacting after incidents occur. ### 40. Tracking & Monitoring at Its Finest with Amazing Support and Flexible Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Kinardo . | Fleet Compliance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** Tracking/Monitoring at it's finest! The technical support team is amazing as well. They respond very quickly, and the purchasing team also keeps showing us, from time to time, the new integrations and products. In terms of performance, you really do need good equipment to run all the dashboards, APIs, and integrations smoothly. Pricing is really good and flexible, depending on the fleet. The UI is friendly, with lots of telematics and report integrations. The new AI support is amazing also **What do you dislike about Samsara?** Sometimes it causes your PC to freeze up if you dont have a powerful asset to work with it since it consumes a lot of RAM **What problems is Samsara solving and how is that benefiting you?** Compliance, fleet management, and telematics tracking are what really help us out. Even the safety inbox helps us a ton by detecting safety alerts. ### 41. Reduced Performance Hinders Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit S. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Samsara?** I like that Samsara allows me to track everything live and get the hours of service instantly. It's very precise. And also let me know about many aspects related to the truck **What do you dislike about Samsara?** I've noticed that Samsara isn't working as well as it used to, especially with live tracking. Up until about six months ago, everything was pretty smooth, but now it's a struggle. The system tends to hang a lot when I'm updating trips, like entering truck or trailer numbers, and it takes a long time to load. Once I log into Samsara, it takes a while to show the unit number, and it doesn't take the input instantly. This slow performance has definitely ruined the experience lately. Previously, it was much better. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for live tracking and trip updates. I like that it allows me to track everything live and get precise hours of service instantly. ### 42. Enhances Fleet Safety with Minor Precheck Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** emily c. | administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Samsara?** I like that the guys can see any driving infractions at the end of their shift and review it. I also like the camera systems because, in the event of an accident, we can view footage to see clearly who was in the right or if something our driver did caused the accident. The units are fairly easy to set up in new vehicles. **What do you dislike about Samsara?** My crews have some issues with the prechecks, it often signs them out of Samsara and they have to restart. Not sure how, but making it so that they don't have to redo prechecks would be helpful. **What problems is Samsara solving and how is that benefiting you?** Samsara helps keep our drivers safe, captures hazardous driving, provides clear evidence for incidents, and allows our team to review driving infractions at the end of their shifts. ### 43. Intuitive, AI-Driven Platform Leading in Integrations and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | Transportation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Samsara?** Very easy system to use and very user friendly. Always updating current systems and developing new products and services. It has a lot of other companies they integrate with which makes getting the data you need readily available. They are ahead of the market with their use of AI and making it a better system for safety and compliance. **What do you dislike about Samsara?** Their maintenance platform. It is not a full program but only for the items that has a samsara gateway. This does not allow for adding in equipment that needs to have maintenance completed this forces you to have another program just for maintenance. **What problems is Samsara solving and how is that benefiting you?** They are helping us with integration and showing us how our current system will work with Samsara so we can combine the systems. ### 44. Real-Time Visibility That Boosts Tracking and Operational Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh Sharma c. | Sr. Analyst, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** Its real-time visibility, user-friendly interface, and strong tracking capabilities have significantly improved the way we monitor vehicle movement, driver activity, and overall operational efficiency. The platform also helps us streamline communication, reduce downtime, and make faster, data-driven decisions with greater confidence. **What do you dislike about Samsara?** At times, when there are GPS/device sync issues or data inconsistencies, it would be helpful to have more proactive technical guidance and clearer root-cause analysis rather than generic troubleshooting steps. **What problems is Samsara solving and how is that benefiting you?** Samsara has been a strong and valuable fleet management solution for our operations, especially in terms of visibility, control, and operational efficiency. With faster support resolution, deeper technical troubleshooting assistance, and more flexibility in reporting and integrations, the platform can deliver an even better experience and stronger outcomes for customers. ### 45. Easy-to-Use UI, Reliable Performance, and Great Support—Worth the Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Cole R. | Fleet and Equipment Specialist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Samsara?** The UI is easy to comb through and performs better than expected. Hardly ever run in to software issues. We use Samsara integrated with our fuel program for our fleet to access IFTA data easier. The pricing is a little high but in my opinion totally worth the cost. Support is quick and easy to work with and always happy to assist with questions. Their knowledge base is extensive and honestly don't need to use much because their AI is more than capable of answering questions or walking you through processes. **What do you dislike about Samsara?** The only real downside is that it can be a bit pricey. **What problems is Samsara solving and how is that benefiting you?** Integration with our fuel purchasing software to detect fraud and create reports for IFTA. Cameras are keeping our drivers safe and holding them accountable. ### 46. Samsara Makes Fleet Tracking Easy with Real-Time GPS and a User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Anitha P. | Senior Content Writer, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Samsara?** Samsara has been an excellent fleet management platform for our operations. The real-time GPS tracking, vehicle history, geofencing, and user-friendly interface make it easy to monitor fleet activity and quickly locate vehicles. The platform has significantly improved our operational efficiency and reduced the time spent tracking fleet information. **What do you dislike about Samsara?** One area where Samsara could be even better is vehicle location accuracy for units that have been offline for extended periods. Enhanced historical location data and more detailed offline status information would help fleet teams locate missing or inactive vehicles more efficiently. **What problems is Samsara solving and how is that benefiting you?** The platform helps streamline communication, reduce downtime, and make faster, data-driven decisions. What stands out the most is how seamlessly it supports day-to-day fleet operations while also providing valuable insights for long-term planning. ### 47. Quick, Easy Remote Access to Bus Footage is Editing Made Fun **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan B. | Field Safety Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Samsara?** Before, I had to go out and physically pull a hard drive from the buses. Now I can access everything on all the buses from my computer, quickly and easily. It honestly makes me feel like Steven Spielberg editing tapes—it's that fun. Can you believe they pay me to do this? **What do you dislike about Samsara?** I’ve gotten to know all the intersections in town that look like they have stop signs. I just wish there were a way to mark specific intersections that I know don’t actually have stop signs, so I don’t keep second-guessing myself. **What problems is Samsara solving and how is that benefiting you?** Our previous system only captured events under very narrow conditions, and even then it would record only the event itself. With Samsara, I can pull up just about anything after the fact. ### 48. All-in-One Hub, but the Latest Trips and Messaging Updates Hurt Usability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Samsara?** It's an all in one hub! We use GPS, COACHING, ACCESS TO REPORTS, FUEL METRICS, IDLING METRICS, it's great. **What do you dislike about Samsara?** I do not like the latest update. As a trucking company, we use the trips section A LOT and it is now in a tiny window and not easily accessable. It is not user friendly and confusing to get to. It used to be easy and in a large window. I also do not like the new message update. We used to be ablet to see all of the messages that came in and out of our fleet but now we are extremly limited to the automated messages that come over via administration. It is NOT GOOD. We need access to all company correspondence so that we can make sure communications aren't coming from several folks and sometimes we need to fill in for other folks and check messages for other locations. **What problems is Samsara solving and how is that benefiting you?** Solving trailer detentions, driver locations, etc: VISUAL on our drivers at all times is the name of the game! ### 49. Samsara: Real-Time Insights, Easy Setup, and Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Ella H. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** I like that Samsara turns fleet, safety, and operational data into trusted, actionable insight without adding administrative burden. It replaces manual, error-prone processes with automation, especially around driver performance, reporting, safety metrics, and compliance. Samsara gives us a single, reliable view of vehicles, drivers, equipment, diagnostics, and trips. The initial setup was super easy, and Derek Maan was very helpful. I also appreciate the real-time tracking and durability that Samsara provides. **What do you dislike about Samsara?** I would love for Samsara to add ghost assets to the maintenance side. I need to be able to submit a service ticket for an asset that does not have a Samsara unit. **What problems is Samsara solving and how is that benefiting you?** Samsara handles equipment location, tracking, routing, maintenance, DVIRs, and compliance, transforming fleet data into actionable insights. It automates manual processes, especially in driver performance, safety metrics, and compliance, providing a reliable view of our operations without extra administrative burdens. ### 50. Streamlined Fleet Management with Robust APIs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Samsara?** I like how Samsara helps us track our fleet in real time, improve driver safety, and cut down on manual work. It centralizes our vehicle data and compliance in one place, and it automates workflows with a strong API and developer-friendly documentation. That makes it easy to build custom automations, connect our internal systems, and pull real-time fleet data when we need it. We’re also able to automate many day-to-day operations and route alerts directly into our internal tools. I especially appreciate being able to create custom dashboards that are tailored to our business. **What do you dislike about Samsara?** While it has strong API, it could be improved especially around webhook and alert data. For example, an alert notification doesn't clearly specify the type of event (crash, harsh event), which makes automation tricky. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us track our fleet in real time, improve driver safety, and reduce manual work. It centralizes our vehicle data, compliance, and automates workflows through APIs. ## Samsara Discussions - [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) - 7 comments, 2 upvotes - [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) - 3 comments, 2 upvotes - [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) - 2 comments, 2 upvotes - [How do you prevent alert fatigue in Samsara while still catching critical fleet issues?](https://www.g2.com/discussions/how-do-you-prevent-alert-fatigue-in-samsara-while-still-catching-critical-fleet-issues) - 1 comment, 1 upvote - [View Samsara pricing details and edition comparison](https://www.g2.com/products/samsara/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A23%3A23+-0500&secure%5Bsession_id%5D=405fd9b5-0084-44e9-a4b8-e55c84463a1c&secure%5Btoken%5D=8ce5a02f67cdedc1f36b9d71d8cf6c0e8032941083362b31ce948532df60f86d&format=llm_user) ## Samsara Integrations - 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[UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - [Vermeer](https://www.g2.com/products/vermeer/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [Voyager](https://www.g2.com/products/voyager/reviews) - [Waypoint](https://www.g2.com/products/waypoint/reviews) - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Yeti Software](https://www.g2.com/products/yeti-software/reviews) - [Zello](https://www.g2.com/products/zello/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zonar](https://www.g2.com/products/zonar/reviews) ## Samsara Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing - LTL orders **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Load planning & dispatch - Load tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Samsara Alternatives - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,136 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (184 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (197 reviews)