1,138 Samsara Reviews
Overall Review Sentiment for Samsara
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We didn't know what we didn't know. The Samsara universe provides live feedback of our drivers alerting us to a variety of safety issues. We coach our drivers and use the cameras and telemetrics to encourage safer driving across the fleet. Review collected by and hosted on G2.com.
Managing the coaching is a challenge. The amount of safety issues flagged is difficult to keep up with which lessens the positive impact to a degree. Review collected by and hosted on G2.com.
Easy to use and implement/integrate
Reasonably priced
Very responsive customer support Review collected by and hosted on G2.com.
On occasion after having work done the mechanic has unplugged the device.
I would love a more robust alerting system to make sure this gets plugged back in, in a timely manner Review collected by and hosted on G2.com.
Excellent UI, UX and API. Easy to navigate the dashboard. Our selection process was rigurous and Samsara came through on all aspect. Great support during the installation and impementation phase. Responses to questions were usually within hours, not days. The dashcam solution was exactly what we were looking for. Review collected by and hosted on G2.com.
So far, we haven't seen any downside to the Samsara platform. Review collected by and hosted on G2.com.
The system is very user friendly and the customer service is superb. Review collected by and hosted on G2.com.
Samsara academy doesn't always help you navigate the system or specific thing you are looking for. You'll have to contact customer support. Review collected by and hosted on G2.com.
being able to keep track of my drivers in realtime and know where they are at, keeping track of safety violations/and video footage for any issues found Review collected by and hosted on G2.com.
I dont have any negative feedback, other than maybe chaging the format, it sometimes hard to find the infomraiton i need and have to go through mulitple steps. User friendly Review collected by and hosted on G2.com.
The facility to learn how to use it efficiently has multiple options to adjust according to market necessities. The organization of the daily information facilitated the management of the drivers. Review collected by and hosted on G2.com.
Troubleshooting with malfunctions, sometimes when you open a support ticket the agents are delayed and their answers are the same as that online / manuals Review collected by and hosted on G2.com.
It allows me to keep record of trucks and trailers that need service Review collected by and hosted on G2.com.
I am satisfied with this app and I don't see anything about this app yet that I dislike Review collected by and hosted on G2.com.
Being able to see where my fleet is at all times, and the customer service is always top notch! Review collected by and hosted on G2.com.
Everything is helpful! The more I learn the more it helps me manage the fleet. Review collected by and hosted on G2.com.
This program is perfect for helping track our fleets mileage. We do this on a weekly basis and the information is readily available and easy to access. It's also useful in knowing where our technician's are in case of emergencies as we service Texas, New Mexico, Oklahoma & Colorado. Review collected by and hosted on G2.com.
There is nothing to dislike about this program. Review collected by and hosted on G2.com.
The ease of use! We came from an old system that was not user friendly at all so this is a huge improvement. Review collected by and hosted on G2.com.
I haven't found anything that I don't like. Review collected by and hosted on G2.com.
