1,138 Samsara Reviews
Overall Review Sentiment for Samsara
Log in to view review sentiment.
It is necessary to having a fleet management tool when keeping track of your maintanence, pre and post check processes. The cameras are great and have saved our company hundreds of thousands of dollars in lawsuits by being able to show what really happened. Review collected by and hosted on G2.com.
The API is not the greatest, it lacks the fleet maintence endpoints that a lot of customers require. Review collected by and hosted on G2.com.
I like how well organized the app is with the different areas of interest. How one can use it to be more organized in the field and give managers a real time account on what's going on Review collected by and hosted on G2.com.
I don't see anything that I don't like about Samsara. Review collected by and hosted on G2.com.
I has been beneficial to have real time tracking of our trucks to assist with delivery times and dispatching. The unpowered asset tracking has been helpful in knowing where our trailers are located since they are leased to other owner-operators. All asset trackers are easy to use and set up. They have integrated nicely with our dipatching system that is used daily. Review collected by and hosted on G2.com.
To date we really haven't had any dislikes or down sides to using Samsara Review collected by and hosted on G2.com.
I love how user friendly it is. Even for the older generation of truck drivers it is manageable. One of the best parts is that it is a plug and play installation instead of being hard wired into the trucks ECM. The install process is alot faster and less invasive then other systems from the past. Review collected by and hosted on G2.com.
The only downside of Samsara is all the updates that it requires. We offer our drivers a data plan but it is a very small amount and just enough for them to be able to log their hours of service. The data plan is not enough for our drivers to do the necessary updates and eventually the system will not work correctly if the software updates aren't performed Review collected by and hosted on G2.com.
Samsara helps us run are fleet with the ease of knowing where all our units are at any moment. We can turn trucks off if we have issues with customers. Review collected by and hosted on G2.com.
Sometimes the system doesn't pick up readings. Review collected by and hosted on G2.com.
Ease of use is amazing with the dashboard and video retrieval. Calculating IFTA is much easier Review collected by and hosted on G2.com.
Pricing could be better especially the contracts. There should be an ability to vacation your contract if you are experiencing hard times, no work, or medical emergency. Review collected by and hosted on G2.com.
I have used Samsara and find it very easy to use for both administration and as a user. Customer support is fast and professional, They always return messages within 24 hours. Review collected by and hosted on G2.com.
The hardest part of using Samsara is the interfacing with personal phones Review collected by and hosted on G2.com.
The program is very user friendly. It provides and saves all the information about the trucks and trailers. It protects my driver's and company's liability as well. The cameras were a wonderful addition to our previous system. Review collected by and hosted on G2.com.
I wish the phone app was a little more capable. It is relatively limited. Review collected by and hosted on G2.com.
The most helpful thing about Samsara is that it is live. It shows everything that is currently going on with the technicians. We can see where they are exactly at and what they're doing. This saves us time because we do not have to bother the technicians to see exactly where they are at. Review collected by and hosted on G2.com.
It is not the most user friendly. When I first started using it, I had to click on a lot of things to find what I wanted because I wasn't sure how to use it. Review collected by and hosted on G2.com.
Ease of operation for the drivers. Samsara makes it earsier for drivers to concentrate on driving. Review collected by and hosted on G2.com.
Issues with internet continuity in areas. In our area there are a lot of remote areas that connection is spoty. Review collected by and hosted on G2.com.
