Samsara Reviews & Product Details - Page 10

I really love the accessibility of the app and the information provided all in one place, the systems are easy to install, and overall helps our fleet maintain in constant comunication from driver to truck to technician. Review collected by and hosted on G2.com.

Although it provides alot of critical vehicle info, i feel it could go a bit further into detail on vehicle data, such as more engine and chassis components, would absoloutley love if there was a preset timer for fault code activation to see what driver was doing 30 sec before fault and 30 sec after fault occured ( as an example) Review collected by and hosted on G2.com.

Create Staff. Help desk is very good in solving any issues that you have with their program.

Software is very easy to use and you have a lot of possibilities.

We are using Samsara on a daily basis and we are very happy with it.

Integration was easy and same for the implementation of the program. People has to get used to it. Review collected by and hosted on G2.com.

System has a lot of options and can sometimes confusion if you are new to the program Review collected by and hosted on G2.com.

The ELD system, and truck maintenance manager Review collected by and hosted on G2.com.

Originally I disliked the mobile app functionality, but with the mobile dashboard upgrade it is much more useful Review collected by and hosted on G2.com.

GPS functionality with trip details for Fleet. Vehicle monitoring and AI functions for safety. Review collected by and hosted on G2.com.

Playback within the Fleet and Site modules is terrible. Videos must be requested and downloaded to review and many times there are periods recorded that are blank with either a green or black screen. Review collected by and hosted on G2.com.

Comes in handy when customers are trying to get an ETA on their orders and I can check the trackers to see where they are. I've also benefitted greatly from being able to request videos from accidents. Review collected by and hosted on G2.com.

Seems a little sensitive on alerts for harsh turns or harsh braking even at the hardest setting. Review collected by and hosted on G2.com.

How easy and reliable it is to operate and the ability to view trends to help us become a better and safer carrier for our drivers and clients. Implementation was extremely easy! Their customer support is very helpful and responsive withing a timely manner. We use Samsara every day of the week to maintain proper oversight of our equipment and maintenance. We also found it very easy to integrate Samsara with our insurance partners to help us in obtaining a discount in our premiums. Review collected by and hosted on G2.com.

I honestly cannot think of anything that Samsara has not been able to help us with. Review collected by and hosted on G2.com.

I think Samsara is a great company to work with - they don't only have the dashcams and trackers and the system they also have great people who look after you if there is any trouble.

The ease of using Samsara is one reason we chose it over any other system - there is a lot to the system but everything is easy to navigate round from our users on the system to our drivers using the driver app.

Implementation is easy once the ball gets rolling. we use it every single day with the drivers completing their walkaround checks daily and also the users checking the safety behaviour on the system.

I would recommend Samsara to anyone, it is a great way of making sure all things that used to be in different systems are now in one being used with ease. Review collected by and hosted on G2.com.

The one thing I like the least about Samara is the consistency of the support team - I think that most of the Support team workers are great there is not a consistency in what support oyu recieve.

sometimes my support ticket can go thorugh 4 different levels but then support will repeat asking me what the issue is instead of being able to see what the issue is - I sometimes end up completing the support issue with other peopel in my team before support have come back to me - this is not all the time just sometimes that is why I think it is more an issue with consistency. Review collected by and hosted on G2.com.

I like that I can actively see my time even as I'm on the clock. Review collected by and hosted on G2.com.

It did take a little getting used to when I first started using it. Perhaps a quick tutorial when you first start using it would be beneficial. Other than that, there are times it gets glitchy. For example, I'll clock in and out on my phone and even though it shows I worked my allotted hours, it'll show on my bosses end, that I never clocked in or out. Doesn't happen all the time but it's a nuisance when it does Review collected by and hosted on G2.com.

Samsara has made it easy to have up to date real time information on my fleet throughout the day. It makes it very easy to track road performance and behavior. Review collected by and hosted on G2.com.

If a camera gets disconnected the unit cannot upload the data on the unit in the truck. We should be able to retrieve video from the unit if the camera gets disconnected. Review collected by and hosted on G2.com.

The ease of the dashboard and ability to see where your assets are at all times. It is easy to implement the new processes to the field from the interface provided by Samsara. Customer support is usually on point and ready when needed. Review collected by and hosted on G2.com.

For us it would be not allowing each of my companies work in one data base. Review collected by and hosted on G2.com.