Revenue.io Reviews & Product Details - Page 2

Revenue.io has been a game-changer for our team! The implementation process was seamless, thanks to Ty—truly the best in the business. He made sure we were set up for success and provided incredible support along the way. Review collected by and hosted on G2.com.

While some features are still on the roadmap, the team is highly receptive to feedback and continuously improving the platform. Excited to see how they evolve! Review collected by and hosted on G2.com.

The revenue.io platform has several different features and doesn't require you to buy all of them to be successful. Review collected by and hosted on G2.com.

Like many other platforms, it's typically not a out of the box solution for companies that have customized instances of CRM. As a result, you'll need to plan for some work to successuly implement it. Review collected by and hosted on G2.com.

I think Revevenue io it's a great tool, the implementation team really helped us discover all the cool functionalities and how they adapt to the needs of our sales floor, the tools are super easy to use and configure. Review collected by and hosted on G2.com.

I think there is still for improvement when it comes to filtering sequences, email templates, and snippets according to the role, (AE or AM) Review collected by and hosted on G2.com.

I love the seemless integration with Salesforce. The two way communcation from RIngDNA to Saleforce and vice versa has been something that other similar products have lacked. I really appreciate the conversation AI componments as well as real time effectiveness and coaching from moments, Review collected by and hosted on G2.com.

It is a learning curve like with all new systems, but as the learning and development leader I am pushing hard for not only the ICs adoptions of the tool, but also their managers. Review collected by and hosted on G2.com.

It is a feature rich product that is easily customizable to be the primary sales tools to a variety (very different) of Lumen teams. It can be used by both our sales and customer support teams. It also provides a rich set of reports to make sure each team measures what is important.

Another key benefit is the support behind the product. Ty and Allison were with us every step of the way to make sure we followed best practices and got the most out of Revenue.io. Even after the implementation they are always available to keep us moving forward. Review collected by and hosted on G2.com.

Not sure if really is a negative but there is a lot to learn. The basics are easy to implement but to get the full depth out of the products take some effort to learn. Review collected by and hosted on G2.com.

The RevenueIO support team is always helpful to their customers, and the product is very user friendly, all of our sales teams are happy with their services. Review collected by and hosted on G2.com.

Some users say that the reports are not always 100% accurate and that the system sometimes goes down. Review collected by and hosted on G2.com.

Revenue.io's Guided Selling product does a great job at helping reps prioritize their work. As an admin I also appreciate how their tool is an "overlay" on top of Salesforce and not a completely independent system with all of it's own authentication, permissions, etc. The support we received from their implementation team was also the best I have ever experienced. Review collected by and hosted on G2.com.

The inability to send one-off emails (instead of sequence emails) in their Guided Selling tool has been frustrating for our team. Revenue.io provides a workaround through their dialer that will open a draft in your inbox, automatically adding your Salesforce BCC address, so that the email gets logged back to Salesforce. We wish we could send one-off emails within Guided Selling in order to take advantage of the email templates/merge fields/advanced email tracking. Review collected by and hosted on G2.com.

The product was extremely easy to configure and get up and running. It is very user friendly and intuitive and making configuration changes on the fly is very easy. Being able to clone workflows and call queues, makes creating new call flows a breeze! We are using RingDNA as a call center phone system and it is much more stable than our previous phone system. A significant decrease in dropped calls! Review collected by and hosted on G2.com.

The RingDNA dashboard needs work. Needs to be able to be customizable for adding columns to the dashboard to see metric data side by side. Not being able to see daily average call times on the dashboard as well as an administrator being unable to log an agent out remotely is a problem. If an agent forgets to log out at the end of his shift, they will continue to receive calls and the only way to combat that is to remove the agent from the call queue completely.

The canned reports need to be able to be customizable or have give the ability to company administrators to customize those said reports. Adding columns or changing date parameters as well as queue parameters would go a long way towards providing useful reporting out of the box.

The ability to have calls and voicemails go to the longest waiting agent needs to be enhanced. Having Simulring is great in a sales environment but for a call center, the ability to evenly distribute the work would be a nice feature. Review collected by and hosted on G2.com.

Very easy to use and integrate it with salesforce, it features and advantages are very feasible and adaptable, you can text also and client can easily book your calender which also you can integrate in your google calender Review collected by and hosted on G2.com.

nothing as such, to dislike about the product Review collected by and hosted on G2.com.

It comes with multiple important features and provides the most efficient performance. We have been using it daily for call conversations and I would like to share that it works brilliantly. The best thing about this software is the 'call queue' features through which we can keep a track of pending calls. Review collected by and hosted on G2.com.

Sometimes, we can't hear incoming calls' volume even when we have the headphones connected with the system and we are working on anything else. Apart from that, it makes the system slow sometimes. It is hard to work on this software when we have HDD PCs. They can include some features like routing the clients of different languages (Spanish, French, etc) directly to the native speaking agents. Review collected by and hosted on G2.com.