Paycom

By Paycom

4.5 out of 5 stars

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Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paycom Integrations

(2)
Verified by Paycom

Paycom Media

Employee changes shouldn’t require a tangled web of questions and decisions. See how Paycom simplifies the process with automation.
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Employee changes shouldn’t require a tangled web of questions and decisions. See how Paycom simplifies the process with automation.
Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
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Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
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Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
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When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
Play Paycom Video
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
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Paycom Reviews (6,256)

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Reviews

Paycom Reviews (6,256)

View 2 Video Reviews
4.5
6,256 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive navigation, making it simple to manage payroll and HR tasks. Many appreciate the quick access to essential information, which enhances their overall experience. However, some users note that the app can occasionally be slow to load.

Pros & Cons

Generated from real user reviews
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AN
"Paycom is likely a full-service package for payroll and employee management"
What do you like best about Paycom?

I like that it is automating or digitalizing parts of management job and giving employees visibility to their information. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I dislike some of the information screens are difficult to navigate especially on mobile device like many employees will access it on. Also employee adoption is difficult because of this. Some of the links seem cyclical but are slightly different views of the same information. Could be restructured or condensed. It is a positive and negative that managers can't adjust employee time sheets. It is often frustrating for employees to "fix" their time due to the aforementioned mobile device view options. Review collected by and hosted on G2.com.

AN
"Intuitive"
What do you like best about Paycom?

The thing I like best about Paycom is its capability to give employees the option to punch in at any work location, regardless of whether or not a time clock is near. I would recommend this to cafeteria/catering jobs, where employees working in multiple locations without a time clock could occur. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

What I dislike about Paycom is that the desktop version of accessing it is not very streamlined, and it makes the same user sign in multiple times. Review collected by and hosted on G2.com.

SD
International Sales Coordinator
Manufacturing
Mid-Market (51-1000 emp.)
"Intuitive Platform with Room for UI Improvement"
What do you like best about Paycom?

I love how easy Paycom is to use. The detailed information about my hours is another highlight for me. I can go back on my pay periods and Paycom provides a very helpful PDF as a report, which I love. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It looks more cramped all into one tab. It would be better if they used more color to help distinguish between Hours, PTO requests, HR training, and stuff. Also, I think its weakness is on the notifications. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Sofia, we’re glad Paycom’s ease of use and detailed hour visibility supports efficient time and training tracking. We encourage you to share additional feedback with your dedicated specialist or by emailing us at feedback@paycomonline.com. Thank you for your 5-star review!

AN
"Easy to Use"
What do you like best about Paycom?

I love the ease of use of Paycom. I can access it easily either on my phone or computer at work. I will admit that some functions took a bit of getting used to (like remembering to log off after punching in to avoid duplicate punches), but I find it really effective now. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have had a bit of trouble approving my check. In the past, I THOUGHT I had approved it but learned that I just approved the hours, not the check. As I've said, I'm getting used to navigating my way around these little idiosyncrasies now. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for sharing your feedback! We’re glad to hear you find Paycom user-friendly and effective. If your experience has been a positive one, we’d truly appreciate it if you’d consider updating your rating to better reflect your comments. Thank you again for taking the time to share your thoughts, we appreciate you taking the time to share.

AN
"Great app, easy to use"
What do you like best about Paycom?

Easy to access my pay, shows me insights about different work weeks and hours. Shows a decrease or increase in pay relatively easy. Also helps pull up my OT hours and pay for end of year tax purposes super easy! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Haven’t found any dislikes about pay come. Maybe the learning when it asks for my password to show that I have completed the learning course Review collected by and hosted on G2.com.

AN
"Fluid and easy to navigate."
What do you like best about Paycom?

Everything is useful in Paycom. Being able to see all my hours put in, my time off, easy use of punch change request, etc. I cannot complain about anything Paycom has to offer, because there is nothing to complain about. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

To be completely honest, I cannot think of anything off the top of my head. Review collected by and hosted on G2.com.

AN
Guest users or non-business users of the software, not included in G2 scores.
"GOOD"
What do you like best about Paycom?

I like Paycom’s focus on simplifying HR processes through technology and giving employees more control through its self-service tools.rmation. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I haven’t come across anything I would consider a major dislike, but I understand that as Paycom continues to grow, maintaining that same level of personalized support can be a challenge. It’s also an opportunity for the company to keep improving and scaling its service. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your experience! We’re glad Paycom makes it easy to access your information in one single database, helping reduce inconsistencies across systems. Our software is designed to keep important details readily available so employees can quickly find what they need.

Cameron A.
CA
"Intuitive Design with Minor Inconveniences"
What do you like best about Paycom?

I like the ease of use and simplicity of Paycom's design. I rarely, if ever, have trouble finding what I'm looking for. It doesn't slow me down when I'm trying to find something or figure out how to do something. I don't have to ask someone for help or Google the answer because it's easy to find what I'm looking for without outside help. The initial setup was also easy and simple for me. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing I find annoying about Paycom is that it signs me out every 30 minutes due to inactivity. The previous system we used would allow me to stay logged in for an entire shift, which was more convenient, but I can see why they would log me out after a certain amount of time because of security reasons. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Cameron, we are pleased to hear that Paycom has provided you with an intuitive and user-friendly experience, enabling you to effortlessly manage your timecards and payroll information within our single database. Our goal is to empower employees like you with the tools and resources needed to take control of your HR data, and we're glad to see that our software is helping you do just that.

Cara J.
CJ
Mid-Market (51-1000 emp.)
"Streamlined Payroll, Yet Needs Global Reach"
What do you like best about Paycom?

I like Paycom for its ability to handle multiple tasks, from HR to payroll tasks, which is quite convenient. I also enjoy the employee self-service portal, which allows each employee to be accountable. Paycom's payroll processing feature is particularly interesting because it automates payroll calculations and assists in filing individual taxes in compliance with laid-down rules. Additionally, I found the initial setup easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I find Paycom's limited international payroll support challenging because it is only focused on US-based businesses, making it difficult to use for foreign employees. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We’re glad to hear Paycom helps streamline HR, payroll and benefits through automation with tools like Employee Self-Service®, making day‑to‑day tasks more efficient and accurate. Paycom’s Global HCM product is available to organizations with employees in over 180 countries, we encourage you to connect with your dedicated specialist directly for more information. 

PedroFRz F.
PF
student
Small-Business (50 or fewer emp.)
"Comprehensive Payroll Solution with a Learning Curve"
What do you like best about Paycom?

I like Paycom because it simplifies a lot of day-to-day HR and payroll work. What I like most is how everything is in one place and easy to access. This saves me a lot of time and helps reduce errors because the information is all connected. Once everything is set up, it runs smoothly. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One downside is that some features aren't very intuitive at first, so there’s a bit of a learning curve. Certain tasks can feel a little repetitive or require extra clicks. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We’re glad Paycom’s solution helps simplify day‑to‑day HR and payroll work, saving time and reducing errors through a single database. We encourage you to utilize IWant™ to further simplify navigation of Paycom's features and instantly receive your employee data. Thank you for taking the time to leave a review!

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Tarah B.
TB
Tarah Black
Last activity almost 4 years ago

PAYCOM - ATS and Job Boards

Kellen G.
KG
Kellen Greene
Last activity 4 days ago

How secure is Paycom's HR and Payroll data?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

10%

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Paycom Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation
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Paycom