Video Reviews
Paycom is easy to use and has everything you need in one single place
Paycom works fine
1,268 Paycom Reviews
Overall Review Sentiment for Paycom
Log in to view review sentiment.
Dedicated Paycom specialist, simple interface, easy to use by employees, implementation that exceeded expectations, automation of processes, and continuous improvement processes. Review collected by and hosted on G2.com.
It is a per-payroll and per paid employee service, which can become costly for weekly payrolls. Review collected by and hosted on G2.com.
What I like best about Paycom are the team members there. Not only do they work as a team at Paycom, but it feels as if they are part of my company's team. They collaborate with me on what my specific needs are for my company and walk me through each and every process. Time after time, they've shown I can trust them to do what they have promised, and most of the time, they even exceed my expectations. Review collected by and hosted on G2.com.
I don't honestly have any downsides of using Paycom. I am paying more than I was at my last Payroll service but I am also getting more, it's a larger return on the investment, so that is not a problem with me. Review collected by and hosted on G2.com.
I like that it is easy to use and the report center is easy to use. Review collected by and hosted on G2.com.
I dislike that we do not get the state tax reports and also that we can not configure the PTO to adjust like we need it to. Also I wish when the overtime law for salary employees passed it was easier to pull in their overtime instead of doing it manually. Review collected by and hosted on G2.com.
Using Paycom as I transition away from a company that didn't was a seamless and easy transition. Everything is very simple to identify in the portal and I use it weekly. Review collected by and hosted on G2.com.
Just getting to know how to make the portal work for you. This is more just getting in there and training on it a bit. Review collected by and hosted on G2.com.
They have the technical expertise it would take a small fortune to hire in or learn. Most things are intuitive or at least easy to learn. Their support team is amost always incredibly kind and helpful. Review collected by and hosted on G2.com.
Some enhancements seem more work than doing it yourself. They don't work weekends or even have an on-call available after hours on weekends. Review collected by and hosted on G2.com.
It's customizable, which is vital for our unique company structure. We were able to create the exact product we needed. Review collected by and hosted on G2.com.
It often has system changes that change our data without the company knowing how/why things happened. Review collected by and hosted on G2.com.
The best thing about Paycom is the support team. The account executive and account specialists are extremely knowledgeable and are always available for questions. Even the other paycom specialists that I have spoken to have been helpful and knowledgeable. Review collected by and hosted on G2.com.
The Paycom system is very vast and in depth which is great for our data base, but learning the system and every intricrate detail takes time. Usually every question I have is how to look something up or change something and I'm off by one or two steps in the process. Review collected by and hosted on G2.com.
The knowledgeable team and amazing customer service. The team is patient and always willing to hop on a quick call to troubleshoot or help get issues sorted out. Review collected by and hosted on G2.com.
The system is very robust so it does take time to learn about all aspects of Paycom. Review collected by and hosted on G2.com.
