Paycom Reviews & Product Details

I can access my schedule, request my days off, and add in extra shifts worked without having to bother my supervisor or send emails back and forth. Review collected by and hosted on G2.com.

it can be tricky for people who need to log in the instant they are at work, as if you are too far from the building you cannot log on to report that you have arrived, but once you are there your day may begin quickly. It can also be frustrating to add or change information that is past the time/date when it should have been added if you forget. Review collected by and hosted on G2.com.

The best thing that I like about Paycom is that I receive messages that alert me to any notifications such as time card approvals, messages with administrative, time off requests, and so on. I am really able to take control of my “employment” but also have the option to interact with administrators when needed. Review collected by and hosted on G2.com.

Honestly, I have found anything tho I dislike about Paycom. The only thing that I would suggest is to make messaging a bit easier. It was a tad difficult to start a new message because the option of my question type was not there. If that makes sense. Review collected by and hosted on G2.com.

I find Paycom to be a pretty intuitive program and appreciate that it's organized. It's super helpful for me, especially since I need to use it all day every day. Being able to click around and find what I need is unbelievable. Staying organized within the organization is crucial, and Paycom helps me know where people's files and details are, so I can quickly find what I need when asked questions. Review collected by and hosted on G2.com.

I think the communication with the support staff. Sometimes it's quick responses. They don't read the entire question. I have to ask the same thing multiple times to be able to get the answers and the support I need. Review collected by and hosted on G2.com.

I use Paycom for payroll and timekeeping, but it’s especially useful for organizing less common HR processes like off-cycle bonuses and custom compliance records. Paycom helps prevent delays and miscommunications by automating approvals and ensuring updates flow directly into payroll without extra steps. What stands out most is how much time it saves by letting employees update their own info while keeping the system accurate and consistent. It’s valuable because employees can correct or update their own details instantly, which keeps payroll and HR records accurate without HR chasing minor changes. The setup was generally smooth, though importing historical data and configuring less common settings took extra attention. Review collected by and hosted on G2.com.

Some of the more advanced reports can be tricky to customize, and the options feel a bit hidden unless you know exactly where to look. Review collected by and hosted on G2.com.

Everything you need in one place when it comes to clocking in/out, your schedule, your PTO, Training, everything Review collected by and hosted on G2.com.

During lunch clock in, you must clock at the exact second, which you could miss if you get distracted and thwm you'll show you were out to lunch longer than you actually were. My fix to that, is I have to set an alarm. But, I still have to wait everytime for that exact second. Clock out at 12:30:30, and try to punch in at exactly 13:00:00, the system will not allow it. It has to be 13:00:30 Review collected by and hosted on G2.com.

I like how Paycom streamlines HR and payroll processes while giving employees more control over their information. The employee self-service portal is particularly valuable, allowing team members to update personal info, access pay stubs, and manage benefits without needing to go through HR. I also appreciate real-time reporting, which makes it easy to generate accurate data quickly for decision-making. Paycom automates payroll, reducing errors and saving hours each pay cycle. It centralizes all HR tasks in one platform, making it easy to track and update information. The self-service portal lets employees manage their own information, reducing HR workload, and speeding up processes. Paycom provides instant, customizable reports, helping me make data-driven decisions faster. Review collected by and hosted on G2.com.

While Paycom is highly effective overall, there are a few areas that could be improved: Learning curve for new users: Some of the more advanced features, like complex reporting or workflow setups, can be a bit overwhelming at first. It takes time to get fully comfortable navigating everything. Setup and configuration complexity: Initial setup, especially for large teams or complex payroll structures, can be time-consuming and may require additional support. Occasional slow updates or glitches: On rare occasions, certain features or updates can lag slightly, which can temporarily disrupt workflows. Review collected by and hosted on G2.com.

I use Paycom as our all-in-one HR and payroll software. I love how Paycom brings payroll, HR, time tracking, benefits, onboarding, performance management, and reporting into one unified platform. Data only needs to be entered once, keeping everything in sync and eliminating the need to juggle separate systems or deal with inconsistent information. A standout is the automation which saves time by making payroll processes themselves based on approved timecards, and automates HR tasks like onboarding and benefits enrollment. Paycom's employee self-service feature is also great, allowing employees to update their own information, reducing HR inquiries, and increasing employee satisfaction. The real-time reporting and insights Paycom provides are invaluable as they make it easy to access meaningful information quickly, supporting better decision-making. I also appreciate the built-in compliance support, that reduces risk by tracking changes automatically. Overall, what I like most about Paycom is how it simplifies and centralizes what used to be time-consuming, repetitive administrative work into efficient, automated processes, providing intuitive access to information for both managers and employees. Review collected by and hosted on G2.com.

While Paycom offers strong features and a powerful platform, there are several areas that don’t always work as smoothly as expected. The steep learning curve makes it complex, with new users often finding the interface overwhelming at first. Many modules and settings can be confusing without thorough training, and some tasks require multiple steps that aren’t always intuitive. It can take time for HR teams and employees to feel fully comfortable using the platform, especially during initial rollout. Implementation and onboarding challenges could improve, as getting Paycom set up properly can be more difficult than anticipated. The implementation process can feel rushed, and data migration from previous systems isn’t always seamless. A rocky implementation can delay realizing the full benefits of the system and require additional cleanup after launch. The customer support experience could be better, with support quality sometimes being inconsistent. Some users report slow response times, and getting complex issues resolved may require multiple follow-ups. Delays in support can be stressful, especially when problems arise with payroll. Review collected by and hosted on G2.com.

Dashboards - the product was enhanced at The Kraft Group a few years ago to improve the online reporting with easy to use dashboards and reports comparing prior periods and making it easy to review and approve. Future scheduling and messaging system makes it a better experience to denote availability and review future schedules without all the emails and text messages. Review collected by and hosted on G2.com.

Had connectivity issues at Gillette Stadium with the size and open areas so made it difficult to check in and check out depending on where you were in stadium but it has improved. More of a network than Paycom issue but frustrating. Review collected by and hosted on G2.com.

The best feature I like about Paycom is the navigation. Review collected by and hosted on G2.com.

As of right now there I have no dislike for Paycom at the moment Review collected by and hosted on G2.com.

All in one Platform for all HR needs. Easy Payroll process with approve your paycheck, gets checks right every time. Easy of making employee changes through the PAF (Personal Action Form). Great Payroll Rep: Matt Root that was a valuable resource whenever I needed help. Great annual review process that tied to annual merit increase. I could go on and on, just loved it. Review collected by and hosted on G2.com.

Can be a bit pricey when you need to get things done. Seems like there is always a fee or add on that cost something. Review collected by and hosted on G2.com.