Paycom Reviews & Product Details - Page 50

The best thing I personally like about Paycom is their hands on customer service team. However, the best thing for our company is their ability to help us go paperless. When we started with Paycom, we had paper performance reviews, paper time off requests, paper benefits enrollment forms, paper punch change requests, paper address change requests, and paper payroll stubs to hand out and now all of that paper is gone! Review collected by and hosted on G2.com.

The only thing I would love to see is a way to send mass text messages to our employees through Paycom like the service Textedly. If those two things could connect, I'd love it. Not everyone in our company has a company email, but everyone gets text messages. Review collected by and hosted on G2.com.

Excellent customer support. I like the online app for our employees to request time off. Review collected by and hosted on G2.com.

Lack of on-boarding of services and training. Needed training for using software.

Also the accrual system does not allow for our rules so I have to manually adjust people's leave. Review collected by and hosted on G2.com.

I like the app, its very easy to use--user friendly Review collected by and hosted on G2.com.

Nothing to complain about; i dont use it much for work, just to requesttime off, view pay stubs, and access tax documents Review collected by and hosted on G2.com.

I like that I could easily access my documents from years prior. I appreciated that I could see documents from when I had previously worked at the same company, that everything was still in one place. I also liked how easy it was to clock in and out. It was also easy to track new hires and manage the schedule of employees I was responsible for. Review collected by and hosted on G2.com.

I have no complaints about my time using Paycom. There were sometimes small disruptions in service, but nothing that was unexpected. I appreciated that we could reach out to a person when we needed help or troubleshooting. Review collected by and hosted on G2.com.

Relatively easy to navigate, integrates with our HRMS and ATS well. Review collected by and hosted on G2.com.

Unable to use all of the features due to our EMR. Limited reporting capabilities. Review collected by and hosted on G2.com.

Everything is in one place regarding address info, time requests and time management. Review collected by and hosted on G2.com.

The pop up clock in they just did in a recent update and my bio login stopped working. Review collected by and hosted on G2.com.

The user interface is easy to use. From the first time I used the application, I found it easy to navigate and find. Simple and effective. By integrating multiple functions into one platform, it allows users to find relevant information intuitively without having to jump between systems. The availability of the application is high. Everyone has downtime, but avoiding it through quick patches can minimize downtime. Review collected by and hosted on G2.com.

I expect to see a faster response time during heavy traffic. This is not critical, but I am happy. Review collected by and hosted on G2.com.

The software is robust and helps save time and resources. is an amazing asset to the Paycom team. She has gone above and beyond to make the transition successful. Review collected by and hosted on G2.com.

We have had some issues with our Dedicated Specialist. Another person has stepped in multiple times and gone above and beyond to salvage and make the relationship a positive one. Review collected by and hosted on G2.com.

Easy to use, requesting days off seems a breeze, and they give accurate statements on accrual of vacation/sick pay. Review collected by and hosted on G2.com.

The interface. It's gets confusing when the interfaces switches on you out of nowhere. Review collected by and hosted on G2.com.

Paycom knows and understands our small non-profit business. Being a small business, we felt that for our previous provider we were just a small fish in the ocean. With Paycom, we have gotten to know what true customer service is. We have had a dedicated team from Day 1, and that team has been there to make the transition from ADP to Paycom seamless, even amidst the Covid-19 pandemic. JC Adams and Kellen Hannah specifically have worked with us with patience, and have gone above and beyond in many areas. All points go to the dedicated team and the feeling that the specialists know us on a first name basis.

The mobile app is a great tool, especially for managers on the go.

I love the ease of the use of Paycom U, employees have access to a multitude of resources and are able to find answers quickly.

The time off calendar has been very helpful, and the ease of requesting time off has been appreciated by every single employee. Review collected by and hosted on G2.com.

I have yet to come across a downside of using Paycom. Processing payroll has gone from taking 3 days to just a couple of hours. 6 months in as a user and Administrator, I have found our experience to be A+.

All of the features I have used are wonderful, but I do wish that some features like applicant tracking was included in the basic package with on-boarding.

I do wish that as administrator I could submit payroll from the mobile app. At the moment, payroll can only be submitted when on a desktop. Review collected by and hosted on G2.com.