Paycom Reviews & Product Details

I can find everything having to due with my financial stuff in one place and make request all in the same place. Review collected by and hosted on G2.com.

Sometimes it scrolls for more than a minute causing me to clock in or out late. Sometimes it does not open and I need to use alternative methods to clock in or out. Lastly, I take a 1 hour lunch but paycom flags me for being late at 45 minutes. Review collected by and hosted on G2.com.

Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management.

Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections.

Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. Review collected by and hosted on G2.com.

System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations.

Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. Review collected by and hosted on G2.com.

I used Paycom's reporting tools to pull real-time data on headcount, turnover, and labor costs for our monthly meetings. The compliance automation with handling of taxes, ACA reporting, and regulatory updates is a big help, reducing the risk of costly penalties. Onboarding flows smoothly with automated paperwork and checklists, making it easy for new hires to get up to speed faster. It keeps all payments intact and saves time. Paycom's API is used to feed employee data into our custom dashboard for workforce analytics. The switch from isolved to Paycom was due to its strong compliance automation and easier reporting during audits. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

Employee self-service pages feel a bit spread out and staff sometimes complain it's hard to find everything in one spot. I think the developers should make it easy to navigate and use by making everything easier to find in one spot. Review collected by and hosted on G2.com.

The website is pretty easily navigable. It has many useful functions for tracking my time, pay and goals. The site makes it easy to request changes to time cards, personal information, and PTO, while also making it simple to see available PTO and giving a calculator for future expected PTO. Review collected by and hosted on G2.com.

Some functions could be implemented better or be made easier to understand. The goals system is a great example. The function is useful but the math around the percentage each goal accounts for never seems to add up properly. Review collected by and hosted on G2.com.

Paycom is easy to navigate for Admins and Employees. I love that they are constantly updating the system features and give detailed tutorials. Payroll is easy to run and timekeeping is simple. Employees love that they have access to all of their information and freedom to change without having to fill out a bunch of forms to turn in. Review collected by and hosted on G2.com.

To be honest there really isn't anything I dislike about Paycom. I would make one slight change with the Push Reporting feature. I wish there was a way to automatically send a link directly to the report and not have to log into the Client Inbox to review it. That's it. But if I know Paycom....that will probably be available soon! Review collected by and hosted on G2.com.

Having an assigned Payroll Specialist has been a great benefit. The representative assigned to our company is wonderful. She consistently goes above and beyond whenever we need something. Her customer service excels, and even if she is not available, there is always someone else on her team who is happy to help. The efficiency and level of service are excellent.

In addition, Paycom offers multiple features that make the platform user-friendly and simplify our processes. I use the platform almost every day, and I am very happy with it. Review collected by and hosted on G2.com.

Probably the reporting options. Don't get me wrong, the reports in Paycom are great, and even if you can’t find one that already meets your needs, the Report Writer is available. However, if you are a new user or you are looking for something outside of your usual reports, it may take some time to find the right setup for the report(s) you need. Review collected by and hosted on G2.com.

I appreciate Paycom as an all-in-one platform, which greatly simplifies HR and payroll processes by consolidating multiple functions such as payroll, benefits, time tracking, and performance management in one place. This integration is a significant time saver and boosts efficiency and accuracy, leading to better employee engagement. The employee self-service portal is another feature I value highly, as it empowers staff by allowing them to manage their own information, access pay stubs, and complete onboarding tasks without needing HR staff intervention. This autonomy not only streamlines processes but also reduces the workload on HR teams. Additionally, the ease of setup with Paycom was impressive, thanks to the supportive team members who were always available to provide assistance via call or email, ensuring a smooth transition. Review collected by and hosted on G2.com.

I find the complexity of Paycom's interface challenging because it's such a robust system. Navigating through all the features can be overwhelming, especially for new users who are not tech-savvy. Review collected by and hosted on G2.com.

Everything can be done online without having to reach out to HR for assistance. You can access tax information, payroll sheets and even log on from your personal phone. I also like to occassional training webinars that are provided. Review collected by and hosted on G2.com.

The only bad encounter I have had with Paycom thus far is the punches. I thought I had clocked out and when I went to clock in the next day, I had to wait until the punch reset before I could clock out to clock back in. It was very confusing. Review collected by and hosted on G2.com.

I like how I can update my time card and give my back office team a deadline for approval. I also like how easy it is to cash out PTO. Review collected by and hosted on G2.com.

I think Paycom could improve on hour editing. Yesterday, I had an issue with my lunch and I couldn't figure out what happened even after editing my shift. Review collected by and hosted on G2.com.

I love the reporting and analytics features the most, as they provide clear insights into payroll trends, employee hours, and other HR metrics. This helps me make informed decisions quickly. The system keeps tax filings, employee updates, and payroll approvals structured and traceable, helping reduce compliance stress by offering everything in one reliable platform. I also appreciate that Paycom saves time and reduces manual follow-ups by handling payroll, tracking employee data, and staying on top of compliance tasks all in one place. Review collected by and hosted on G2.com.

Occasionally, navigating between different modules feels a bit clunky, and it takes extra clicks to access certain features. A helpful change would be implementing a better search function within the platform that can quickly locate employees, reports, or settings across all modules, instead of navigating step by step. Review collected by and hosted on G2.com.