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Paycom Reviews & Product Details - Page 37

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
1,269 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

It's nice to have everything in one central system. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I dislike that the system does not allow integrations with other software (for the most part). Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

PEPM cost model is not ideal, but if you have many FTEs it can make sense. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Payroll related, mostly. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

Paycom is dedicated to providing our customers with a single, comprehensive platform for all your HR needs, and we are glad you are finding this centralized system to your organization’s benefit. We would like to learn more about your experience with our integration process. Feel free to reach out to our team at feedback@paycomonline.com with additional feedback and suggestions. We look forward to hearing from you.

Verified User in Medical Devices
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

It is super easy to update any personal information for payroll purposes and track time as submit requests. You can easily view payroll stubs and there is even a learning area for questions. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There is nothing that I dislike about this tool. I feel that it covers all the needs that we have and is very user-friendly. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We are able to use this tool as a self-service tool. It eliminates us having to reach out to our HR department because everything we need is right at our fingertips. You can request time off and then go in and edit easily if you need to change the requests. You can verify that your information is current and I love that it will provide you a checklist of things you might need to complete or update. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for your 5-star review! We’re happy to hear you enjoy our software’s ease of use and that it has improved your workflow. We would like to hear from you! Please reach out to us at feedback@paycomonline.com so we can learn more about your experiences.

AL
Training coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I love how easy it is to request time off. And how it get rid of a lot of awkward HR conversations and just allows the employees to do what needs to be done. I like that we keep all of our evaluations in there as well. It makes it easy to go back to the previous year to review. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I can't think of anything that I really dislike at the moment. I do wish there was a way to do anonymous surveys through Paycom. Even when it says it doesn't record your name, I wonder because they used our email addresses to send it to us. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It allows employees to be more autonomous. Instead of having to go and have a conversation with your boss about time off, you can just go in and simply request the time off. It makes me feel empowered to be what needs to be done. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Allyson, we're thrilled to hear of your experience and excited to hear you find our software easy to use! Thank you for the 5-star review.

JM
FVP/HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

High level of efficiency. It makes my job easier because I can do more with fewer people. I could do my job from anywhere. Their customer service is also excellent. The program is intuitive and has great functionality to it. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Honestly, I have not found anything that I do not like. If there is something I think can be better, my specialist takes those suggestions to a department that handles them explicitly. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

If you are looking for a comprehensive and user-friendly system, Paycom fits the bill. Their quality of support is impressive. Their follow-up and thoroughness are excellent. You can also tell that they take a great deal of time to develop new products and are constantly looking for ways to improve their system. They are very proactive in the HRIS world. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I can utilize fewer vendors because of how comprehensive Pacom's system is. The benefit to this is increased efficiency which means less workforce. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

We're excited our software has made your HR initiatives easier! Thank you for the 5-star review.

CQ
Production coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The app is simple and easy to use and the pay to date feature is delightful Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom meets or exceeds all my expectations Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Changing direct deposit on my own and doing insurance and tax paper work without contacting HR is a wonderful benefit Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for the 5-star review! It's great to hear you're enjoying our software. Feel free to share any additional enhancements you’d like to see with our team at feedback@paycomonline.com.

Melanie S.
MS
Human Resources Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

What I like best about Paycom is the reporting tools. Writing custom reports is so easy. With the information I have been able to gather over the past year through reporting I am now adding several additional Paycom modules. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some of the nomenclature used by Paycom but I genuinely am so impressed with the product Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I am resolving time and attendance visibility. I now have performance management software, and the LMS system is fantastic. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for the review, Melanie! It's great to hear you're enjoying our software. Feel free to share any additional enhancements you’d like to see with your dedicated specialist or with our team at feedback@paycomonline.com.

MS
VP information technology and CIO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I like their reporting.

The customer service is excellent.

They have a user friendly app.

It is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It realizes system update on occasion.I have no other dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

I would recommend others to use. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It is user friendly.

It saves on time

It is effective and reliable. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

Thank you for the 5-star review, Mark! We’re pleased to hear you find our software user-friendly and that you are enjoying our top-notch customer service. We appreciate you sharing your experience.

SB
Human Resource Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Paycom?

The app and multi-platform usability is nice. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Very sales-focused, the team atmosphere disappeared when things started to go downhill.

There was no accountability for underpromising or underdelivering.

Training lacks depth and consistency when training does not take place on-site.

The accrual and benefits system is functionally outdated.

Time and Attendance does not work well with multiple shift manufacturing. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Document all promises made by the sales team.

Implementation is the most critical part of the new system.

Verify all data that transferred to the new system.

Be sure to validate everything visually, not verbally.

Create an in-house Project Leader that will establish target dates for an effective rollout. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Hourly associates who work off-site have accurate time cards.

Payroll is quick and easy. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

We’re glad our software has helped streamline and customize your HR and payroll processes across each department. After reaching out to your specialist, we understand they are actively working to address your concerns. If we can be of any additional assistance, please reach out to us at feedback@paycomonline.com and we would be happy to assist you.

Verified User in Sports
US
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I like that there are more tabs for information purposes. As a PT for a company using this app now, it's nice to be able to have access to things like pay rate and be able to easily access or upload documents which I couldnt do with the previous app we were using. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I liked using our previous application because it was a bit more straight forward. I didnt have to guess where the tabs I needed were. It's not as easy to use, I feel, as our previous app. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Nowadays theres a need for verification of certain items, which means needing to upload more documents. This allows for that without having to send a bunch of emails. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

It’s great to hear that our software has streamlined processes for your team. Feel free to share more about your experience or any enhancements you’d like to see with our team at feedback@paycomonline.com.

KS
Office Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The website is thorough and easy to use. If there is anything you cannot figure out, your dedicated specialist or a team member is always there to help. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing I have not liked is that I cannot delete an employee who may have been input incorrectly. I have used PayChex and ADP in the past, and for me, PayCom is far superior. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Their created two imports for me so I could 1) import hours from Subway Live IQ to individual timecards and 2) Import tips from Live IQ tip report directly into the payroll grid. They also solved my dilemma with the ACA tracking and reporting. The only reason we have not used PayCom for Applicant Tracking and Onboarding is that Subway provides these platforms for free. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for the review and feedback! We enjoy hearing how our single-database solution has helped clients like you streamline processes. Feel free to share any enhancements you’d like to see with your dedicated specialist or with our team at feedback@paycomonline.com.