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Paycom Reviews & Product Details - Page 34

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
1,269 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

Best thing about Paycom is their customer service. You are assigned a dedicated rep that specializes in your account and setups. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The main downside with Paycom was the cost. They are a bit more costly than other payroll service providers. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

When we started with Paycom, they could only accommodate hourly rates up to 2 decimal positions. They have since updated their system to accommodate up to 6 decimal positions Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom and that it's benefitted your company. Thank you for leaving us your feedback!

Jessica B.
JB
Insurance Specialist Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

PayCom is easily accessible using its website and mobile application. It allows companies to monitor all of their remote staff and provide all the necessary documents needed to file taxes. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

PayCom takes a bit of time to load compared to a previous software used called Deputy. The loading occurs when logging into the account and when clocking in for work. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Downloading the application allows for easier access to the different functions available on PayCom. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

PayCom helps solve HR problems including managing the pay stubs and pay roll for everyone in the company in a more efficient way. The benefits include being more organized. Review collected by and hosted on G2.com.

Response from Toni Allen of Paycom

Thank you for the review and feedback! We are happy to hear you’re enjoying our software. We strive for a 5-star experience and would like to learn how we can provide one, feel free to reach out to us at feedback@paycomonline.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

They've allowed us to work with our unique needs regarding splitting divisions and their allocations Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Our old provider had a "feed" option that was great for easily giving feedback and updates to our group as a whole, we do miss having that. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It's great to allow that the employees are supposed to update their info on their own. I think this has saved us a lot of time regarding that data. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We are so glad to know that our software has streamlined payroll and HR tasks, freeing up more time in your day. Thank you for taking the time to leave us your feedback!

SB
HR Business Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I do love the ease of using the system. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't like that there isn't a formal Leave of Absence tracking system Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Take advantage of your quarterly best practice meetings, they are so helpful Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

While, the system isn't perfect, it really does help us meet our HRIS/payroll needs. I love that everything is in one place. Review collected by and hosted on G2.com.

Response from Anna Kernes of Paycom

Sarah, Paycom will proudly go to great lengths to ensure that we are meeting your organization's HR and payroll needs. The best practice meetings are a tool that has been beneficial to better understanding our clients and their needs, so thank you for noting that perk! We are grateful for your business and your review!

Tamara M.
TM
Corporate Human Resources Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Whether you are an expert or a beginner, you will have multiple channels available to you when you get stuck or have simple questions either via phone or email. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Not always being able to speak with my direct links who are most familiar with my accounts. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Does take some time to set up on the back end - be thorough with your thoughts. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

One-stop shop for all Associate information. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

We’re delighted to hear our software has streamlined your HR processes by making all your information available in one place! If you’d like to share any additional feedback, please feel free to share it with your dedicated specialist or our team at feedback@paycomonline.com. Thank you for the 5-star review, Tamara!

Verified User in Wholesale
AW
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is easy to use and there are always new updates and enhancements. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Occasionally Paycom makes updates or changes without notifying users. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

One platform for everything from onboarding to performance management keeps everything consistent. Review collected by and hosted on G2.com.

Response from Anna Kernes of Paycom

Creative updates and enhancements represent our commitment to innovative HR technology. Each upgrade is designed to successfully guide our users through every stage of the employee life cycle. Thank you for your business!

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

Preston Cheek was the only reason why we try Paycom for a few months. He was always there to help us and tried his best to solve issues that were not part of his job. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Implementation was rushed, didn't get the help we needed. Only one person was willing to be helpful from the whole team they assigned to our company. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

I have a hard time recommending Paycom, we didn't have the best experience with them, from our sales rep to our implementation team. Only one of them was willing to help and be there for us. Everything seemed rushed and they charged for every little thing we needed. Including access to our employees' files while we were about to cancel the contract. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

Paycom is dedicated to offering the highest-quality customer experience to each of our clients and simplifying processes through efficient, comprehensive HR software. If you have any more feedback, please email us at feedback@paycomonline.com, and a team member will reach out to you.

Komal T.
KT
Human Resources Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

The best thing about this is how it manages all the employee life cycle. I am using this for payroll specifically and its fulfiling my need effectively. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It's a great platform to use, and I did not found any consequences so far. I just faced issues in the starting when I was new to this Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

will definitely recoomend Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Its very user friendly, Easy to use, track employees attendance, time very easily. With this I efficiently solve problem realted to Payroll. It gives easy access to employees too for edit, modify according to them with short video explanation. The other easy to use feature is expense management , one can easily manage all the expenses. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for sharing, Komal! It's wonderful to hear you find our software easy to use and has help with your HR initiatives.

Crystal  S.
CS
Director of HR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

User-friendly and easy to use, recorded trainings, all-in-one system Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Need more candidate flow in app tracking Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

No more glitches like we had with Paychex Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad to have you with us at Paycom, Crystal! It's rewarding to know your client team provided you with a thorough and accommodating experience. Thank you for your review.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I love how simple Paycom is to use. Its app functionality is the same as the web-based version which makes checking pay stubs, requesting leave, and making changes easy and convenient for me. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The signup process was tedious and took some time to complete. Depending on your organization and your employee's comfortability with different tech this could take longer or be a little shorter. My signup time was a little less than an hour. Ensure you give ample time and are available as a resource for help. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We used another HR software that was not as all-encompassing as Paycom. Paycom is simpler for the end-user overall in comparison to other HR pay solutions. I am able to do everything from the app with ease. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Thank you for the 5-star review! It's great to hear you're enjoying our software. Feel free to share any additional enhancements you’d like to see with your dedicated specialist or with our team at feedback@paycomonline.com.