Paycom
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4.3 out of 5 stars
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Paycom Reviews & Product Details - Page 32

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Paycom Overview

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What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
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Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.

Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.

CC
Overview Provided by:
Carter Campbell

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Read more
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Read more
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
Read more
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3 people requested security information

Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
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Video Reviews

Review by Myra H.
Paycom review by Myra H.
Play Paycom review by Myra H.
Paycom is easy to use and has everything you need in one single place
Review by Lauren B.
Paycom review by Lauren B.
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Paycom works fine
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1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
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Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AH
Sr HR Generalist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The Paycom system is easy to use on the administrator side, client side (for our manager) & employee side (for our staff). Payroll processing is efficient and we can easily create journal voucher import files to upload to our accounting system, MIP. We receive excellent customer service. Any time we have a question or issue, a solution is provided in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom releases system updates on occasion. For the most part they are great but occassionally, the update will cause some additional backend work up such as setting up workflows, etc. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

For my organization, Paycom provides excellent and efficient payroll processing, benefits management, performance management, and applicant tracking management. Review collected by and hosted on G2.com.

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Response from Chloe Huereca of Paycom
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Thank you for your 5-star review! We're thrilled our software has streamlined your HR initiatives. If you have any additional feedback, please reach out to our team at feedback@paycomonline.com.

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Share
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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paige cam prepared and helped fix any issues on the spot. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Not much. I just wish we had more of Paycoms features to practice everything Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We had Data entry issues and Paige helped us eliminate most of them for a more streamlined working payroll Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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We're glad to hear Paige was helpful in implementing Paycom into your organization. We're excited to see how our product will help save you time on payroll and HR processes. Thank you for leaving us your review!

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Share
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Genifer R.
GR
Vice President
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

We like that our employees can access their information and that it's easy to track days off. We also have appreciated your willingness to provide us extra training and help this year as we onboarded a new president and CFO. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Being assigned new account specialists has been an ongoing challenge. They are not adequately trained to help solve our problems or answer our questions. It seems they need more training to be truly helpful Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

I've spoken with friends in other businesses who went with "less expensive" payroll providers, and the experience does not sound like it has been as seamless and positive as ours has been with Paycom. We knew when we made the switch that we needed to invest in an industry leader in order to guarantee the best possible experience for our teachers and coaches who work so tirelessly to educate and care for our students. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We are more aware of our payroll allocations and how to track where money is spent and how our employees utilize the benefits we offer. We are trying to solve some payroll issues now with. BETI, and it's not super helpful yet. Review collected by and hosted on G2.com.

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Response from Wyatt Stanford of Paycom
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Thank you for your review! We’re glad to hear our efficient software has helped solve problems, and your experience has been seamless and positive. We would like to hear more about your experience. Please feel free to connect with your dedicated specialist or reach out to us at feedback@paycomonline.com.

Helpful?
Share
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Verified User in Sports
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Great customer service easy to use and everyday updates Review collected by and hosted on G2.com.

What do you dislike about Paycom?

When the system changes format or when I don't get answer I need from rep Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Payroll efficiency Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
Editedit

We're glad you're enjoying Paycom, and we appreciate you taking the time to leave us your feedback! We look forward to continuing to serve your organization.

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DW
HR Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Good customer service, the system is very intuitive, good training Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Inability to print checks; inability to create a 401K report Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I like the reporting feature Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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It's great to hear from users that are loving how Paycom can simplify and eliminate unnecessary payroll and HR tasks. We're glad your Specialist and their team can help further your understanding of our software so that you're able to utilize its features to their full potential. Thank you for taking the time to leave us your feedback!

Helpful?
Share
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Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is a one-stop shop. It literally does everything that you can think a Payroll or HR manager would need to do their job. The only difference between doing it without Paycom is that it provides accurate information at anytime Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes you don't always get the same support help from their support team. Some are more knowledgable then others when calling in help tickets sometimes you get "oh you can't do that" but then ask the same question and get a different answer that "yes you can do that this is how" Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Try it for yourself I know you will not be disappointed Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We are realizing that human errors happen and having a product like Paycom helps avoid those errors so much more. Review collected by and hosted on G2.com.

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Response from Wyatt Stanford of Paycom
Editedit

Thank you for the 5-star review! It's great to hear about your experience with Paycom and that you find it a one-stop shop. One of the many advantages of our software is managing all your HR needs through our single-database solution. Feel free to share any enhancements you'd like to see with our team too at feedback@paycomonline.com.

Helpful?
Share
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JG
HRBP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Paycom?

User friendly, can build custom reports. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

ACA portion isn't the best and support doesn't really understand it. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

No issues currently, they are overall great. Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
Editedit

We're happy to know you're enjoying Paycom. Thank you for leaving us your feedback!

Helpful?
Share
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Verified User in Plastics
EP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom customer service in comparison to other HRIS/Payroll has been really proactive and are great to work with. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes you need to figure out work arounds to get the system to work the way you would like. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Attracting applicants, streamlining performance reviews, training utilizing the LMS system and a lot more. Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
Editedit

We're thrilled to know that our product and dedicated service teams have worked together to benefit your organization. Our specialists are always available to provide insight on how to get the most out of your Paycom software. Thank you for leaving us a review!

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Very thorough. Good report writer. Help desk is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom needs better documentation for advanced users. Always need to contact the help desk.

Paycom implements changes to the system without advance notice ( at least I do not get any). Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Expense allocation between departments Review collected by and hosted on G2.com.

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Response from Suzeth Gallegos Parrilla of Paycom
Editedit

We're glad you're enjoying Paycom and that it has benefitted your organization. Our client communications team sends out great resources to all our clients on system updates and other important information. Reach out to us at feedback@paycomonline.com so we can verify you're receiving our up-to-date newsletters. Thank you for your review!

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RC
Payroll Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Paycom?

Very user-friendly. Great customer service. Reporting is easy to maneuver. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Deferred overtime compensation calculator is slow. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Not as many mistakes on timecards since employees can navigate on the App. Review collected by and hosted on G2.com.

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Response from Anna Kernes of Paycom
Editedit

Our Paycom Specialists go to great lengths to ensure our clients and their team are able to navigate our system comfortably. We understand that allowing employees to have a direct hand in time management lessens mistakes and improves overall satisfaction. We're pleased that this has been the case for you, too! Thank you for your business, Raquel!

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