Paycom
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4.3 out of 5 stars
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Paycom Reviews & Product Details - Page 31

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Paycom Overview

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What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
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Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.

Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.

CC
Overview Provided by:
Carter Campbell

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Read more
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Read more
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
Read more
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
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Video Reviews

Review by Myra H.
Paycom review by Myra H.
Play Paycom review by Myra H.
Paycom is easy to use and has everything you need in one single place
Review by Lauren B.
Paycom review by Lauren B.
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Paycom works fine
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1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
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Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The interface - is very user-friendly. The excellent customer service and support when we have questions! The show-me- how guides and paycom university, as well as the access to webinars. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

N/A, our issues are realted to managers and employees not using time management function properly (or refusing to use the live punch feature at all) We would like to see if the system can help us with our overtime problem. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

customization of the system to our needs Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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The usability of our product and the quality of customer service we provide are paramount to Paycom's definition of success. Thank you for your business and review!

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Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom makes the implementation process fast and painless. The reporting feature is unparalleled to others. The system is incredibly easy to use and navigate. It's the best HRIS I've used in my 25+ years of doing HR! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing! It's an incredible product. They have great customer service and they are constantly updating the system to make sure it's best in class. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Yes, Paycom is more expensive than its competitors but I've learned through experience, you get what you pay for! No system compares to the quality product you get with Paycom. You will save time, money (overhead), frustrations, etc by going with Paycom from the beginning. If you don't I promise you'll have buyer's remorse! Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Reporting issues! Paycom makes gathering the data that my C-suite wants easy. I'm able to provide what they request and more by using the widgets Paycom provides with valuable data such as turnover rates, number of hires each month, number of terms each month, OT costs information that I can really drill down, etc. Review collected by and hosted on G2.com.

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Response from Wyatt Stanford of Paycom
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We’re delighted to hear our multifunctional, cutting-edge software has made collecting and interpreting crucial data easy for your organization! Thank you for sharing your experience and for the 5-star review! We appreciate your advocacy and loyalty.

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Verified User in Staffing and Recruiting
US
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Everything is easy to use and I can always find what I need in a matter of seconds. Time equals money and Paycom's app allows me to focus on my business instead of things that aren't my specialty. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't have a dislike with Paycom at this point. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

They provide me with a central location for all my HR needs and this saves me time and frees me up to do what I do best. Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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We are so glad to know that our software has given you more time in the day to focus on your business and the aspects you love. Thank you for sharing your review!

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Verified User in Business Supplies and Equipment
AB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

It is very easy to navigate and makes the job easier and faster Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I do not encounter any problem yet with paycom Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Giving access to all employees data in a single database Review collected by and hosted on G2.com.

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TW
Business Operations Manager (new role)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

The ease of communicating with employees Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Individual support team members in silos Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom is excellent when it comes to providing an online and mobile solution for submitting timesheets as well as storing info. Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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Toni, our customer service standards don't align with the one you describe, and we want to learn how we can better assist. Please reach out to us at feedback@paycom.com.

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Laura F.
LF
Carrier Learning and Development Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I appreciate how simple Paycom has been to use. The app functions identically to the website, making it simple and handy for me to view my pay stubs, request time off, and make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes Paycom can be hard to understand and hard to use. It may take more than one step to do something. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We now have an improved time and attendance system and utilize a computerized system to track our employees' time in order to pay them more precisely. We are also digitizing personnel records and files and streamlining the corresponding procedure. Review collected by and hosted on G2.com.

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Response from Wyatt Stanford of Paycom
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We appreciate you sharing your experience, Laura! We're delighted you find our software easy to use and that it has increased efficiencies and precisions in your organization's payroll process. Please feel free to share any feedback or ideas for enhancements with your dedicated specialist or at feedback@paycomonline.com.

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Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Paycom?

We use Paycom for expense management and other HR-related tasks like recruiting, payroll and performance management. We switched to Paycom from a competitor and found that the software is more intuitive and user-friendly than our previous provider. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Took a long time to implement, but that seems to be typical when you switch HR management software, and are transferring large amounts of data. This was made easier by the videos and other tools Paycom provided to share with employees. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Review all the features you need and make sure they are included. Realize that though implementation takes time, the benefits you will receive from a more robust system will make your employees' jobs easier. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom solves the majority of our HR related software pieces. We use it for everything from recruiting to payroll to benefits information. Paycom is much more robust than our previous system, and our employees have found it easier to use. Our employees who frequently submit expense reports have mentioned that it's quicker to use than previous systems. Review collected by and hosted on G2.com.

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Response from Chloe Huereca of Paycom
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(Original )

Thank you for the updated review and feedback. It's great to hear our software has streamlined your HR processes by making all your information available in one place! Feel free to share any enhancements you'd like to see with our team at feedback@paycomonline.com.

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CS
Administrative Assistant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The Paycom App, it allows me to see who at my company has time off so I can manage my workforce. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It took a little time to get all of our products initially implemented, but we utilize the entirety of the system now. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It gives me access to all my information right on my phone. It also allows our employees to see their paychecks via the app as well. Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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Managing a workforce requires simple and efficient processes, and we're excited Paycom is accomplishing this for you and your organization. Thank you for sharing your honest feedback, Colleen!

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Zack E.
ZE
Continuous Improvement Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I like the Ease of Use in paycom. We moved from UKG and Paycom is much more easy to use. The new hire process in paycom is the best that I have ever seen. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom had alot of turnover during our implementation. So we ended up having to basically implement the system ourselves. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Make sure that you have every module that you plan on receiving in writing. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom was a huge cost down from UKG. So the biggest benefit is money savings. Review collected by and hosted on G2.com.

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Response from Wyatt Stanford of Paycom
Editedit

We appreciate your review and feedback, Zack! We're happy to hear you find our software easy to use. We strive for a 5-star experience and would like to learn how we can provide one, feel free to reach out to us at feedback@paycomonline.com with any additional feedback.

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GE
VP of Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The online interface is really easy. It has given us direct deposit capabilities Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing so far, it's been great! We hope it continues that way. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Freeing up time and providing direct deposit Review collected by and hosted on G2.com.

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Response from Lauren Bullard of Paycom
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We're happy to know that our software has benefitted your company. We are devoted to helping our clients eliminate unnecessary and time-consuming payroll and HR tasks so that they can get back to doing more of what they love. Thank you for trusting us with your payroll and HR needs, and thank you for the review!

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Paycom
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