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Paycom Reviews & Product Details - Page 30

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
1,269 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BB
Chief Administrative Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The simplicity of the software and its functionality. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Processing payroll transactions at the EE level such as adding an earning, etc. can be slow to update the payroll transaction. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

ACA annual filing, ER tax credits, GL report export, time & attendance bundled with payroll, professional LMS platform, and 360 integration with health benefits and 401k providers. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

Suggested Response: We're so glad you're enjoying Paycom and that it's been able to solve some problems that come along with outdated and unnecessary HR and payroll processes. We're thankful for great clients who are willing to share honest feedback with us. Thank you for your review!

LA
HR Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Payroll is very easy. I do not have to calculate things on my own. I like that Paycom will calculate things for you and it makes it very easy to process. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes to achieve one goal you have to make changes in multiple places. Sometimes I forget to do certain steps and that can be a little frustrating. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We are still currently working on our 401K feed over to Empower. Honestly, this has not gone well and is an ongoing issue that I have struggled to get resolved. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

We're glad to know that Paycom has benefitted your company, and we look forward to working with you to best tailor our support to your specific needs. Thank you for the review!

Jennifer W.
JW
Customer Service Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

How my employees cam view their own stats and schedules and documents write ups. Benefits and even open jobs in my company Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Gard to get used to as an agent and a supervisor. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

This keeps a better track of my agents attendance better, their points and write ups. Makes everything transparent Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

Paycom teams dedicate themselves to simplifying the employee life cycle experience through a wide range of innovative tools. Thank you for sharing your thoughts with us, Jennifer!

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

The user platform/HRIS is innovative and easy to use. There's clarity and simplicity in the design. They're always updating it. The app is also really user friendly Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Their ATS is very clunky and difficult to use- you have to download each resume individually in order to view. This area needs severe updating. There's also a separate password for every use of it- the admin side, the employee side, and the ATS side. We spent most of our time in Paycom resetting employee passwords. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom is working to make their user interface more and more user friendly. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad Paycom has been the innovative solution to your organization's payroll and HR needs. We are always looking for new and better ways to serve our clients, and we'll be sure to share your feedback with our team. Thank you for your review!

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

It is helpful having all the different modules available in one database. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Rollout of updates isn't always the best. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Employee's time and attendance - we are working on rolling out the scheduling module to better track and monitor time. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom's time-tracking capabilities. We'd appreciate learning more about your feedback on product update rollouts at feedback@paycomonline.com. Thank you for the great review!

TH
Director of Finance and Administration
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is user-friendly with great training Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some of the "dedicated specialists" are more prompt than others at responding. But on the upside, everytime I have called in and was directed to another specialist the response has been very helpful and friendly. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom was there when our bank payroll processing company dropped the service. They helped get us set up and every step of the way since. I am a one-person accounting department and the Paycom system has saved me hours.

The payroll system is intuitive and user-friendly. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's great to know we have been able to help you navigate the twists and turns that come with running an HR department. We've made it our mission to streamline tedious and outdated payroll processes, and we enjoy hearing about how this positively impacts the everyday lives of our clients. Thank you for leaving us your feedback, Terri!

Verified User in Maritime
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The software is robust, containing all the functions needed regarding payroll and human resources. It is relatively simple to learn and use by floor operators and administrators. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Getting help from the front-line associates can be problematic. Senior associates are highly knowledgeable and helpful, whereas the front-line associates are just ok. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Payroll and human resource management across all aspects of the company are greatly simplified and easily accessed by managers and employees. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad Paycom has been able to streamline your HR and payroll processes. We work hard to simplify these for every employee. Thank you for leaving us your feedback!

DF
C
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is very user-friendly. No training is needed. New employees can jump right in and start using it on day one. Also, it manages nearly all HR functions in one place- timecards, time off, benefits enrollment, payroll, performance reviews, training checklists, etc. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

For me there are no downsides. However, some people may think it reduces direct interaction between managers, HR, and employees too much. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I especially like that time off requests can be made and approved with the click of a mouse. Missed punches can be fixed very easily. And benefits enrollment is paperless. Review collected by and hosted on G2.com.

Response from Anna Kernes of Paycom

Thank you for the five-star review, Dean! We’re thrilled you’ve enjoyed our user-friendly software and find it easily accessible from both an HR and employee standpoint.

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

Overall i think it's a very useful and user friendly system. The platform really help us to streamline our processes. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Too many options to setup at times and some features not working correctly Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It offers some automation capacities in payroll Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom and appreciate your feedback! If you'd like to discuss it in further detail, reach out to us at feedback@paycomonline.com. Thank you for your review!

Kristen H.
KH
Human Resources Payroll Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is very user-friendly. I love the customization. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have not found anything I dislike. Adding documents could be easier. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

I have used multiple HRIS and this is the easiest I have ever worked in. You can customize fields, reports, and drill down data. The payroll processing is so simple with Paycom. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We use Paycom as our single source of Data. This has streamlined many processes. Review collected by and hosted on G2.com.

Response from Anna Kernes of Paycom

Hi, Kristen! Paycom started as a way to make payroll easier for people just like you, and we continue working hard to accomplish this every day. We believe simplifying payroll and HR processes gets people back to doing more of what they love. Thank you for taking the time to leave us this review. It's so rewarding to know that Paycom has made a difference for you and your organization!