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Paycom Reviews & Product Details - Page 29

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Brent R.
BR
Brent R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Paycom consistently provides a high level of service."
Dedicated representative who is responsive and understands our needs. They consistently tweak their offerings/services to adapt to the times. The...
Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,269 Paycom Reviews

4.3 out of 5
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1,269 Paycom Reviews
4.3 out of 5
1,269 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Charles T.
CT
Training and Development Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is a great program with so many options to choose from. Their responsiveness when I have a problem/question is very fast. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Too many options at times whcih makes it difficult to make a process from scratch. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We are currently working on Performance Reviews which will help us with retention of employees Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're delighted to hear you're enjoying Paycom and that it has been beneficial to your organization. Thank you for the great review!

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Paycom?

Paycom has the best customer service. They walk me through everything. They are always available and transparent. Iv never felt like I was left in the dark. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I dislike the first two checks we have to do a wire transfer. As that cost me $35 each time. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

They help me with my basic payroll! I can't thank them enough Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's great to know our dedicated service teams have been helpful to you and your organization. We appreciate you taking the time to leave us a review!

DL
Accounting Manager/Human Resources/Payroll
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I think what I like best about Paycom is the support team. When I have a question it is answered by my designated team. They are just one call away and always get to speak to a person. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I really can't think of any downsides to using Paycom. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Tracking my hours and benefits helps save me time to multi-task elsewhere in my day-to-day duties. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

At Paycom, we understand that complete client satisfaction entails answering questions thoroughly and with care. We're glad to be meeting all of your HR and payroll needs!

JB
Director, Human Resources
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Customer Service and continued innovation to meet challenges such as changes during the pandemic that add to HR protocols. Adding federal pandemic pay codes to the payroll platform saved my organization from having to create one ourselves. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing I would like is to have the ability to drag and change items, such as moving an employee from one supervisor to another. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

I strongly recommend Paycom as a all-in-one HR/Payroll/Employee Management solution. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Position Management and yearly compensation. We are coming closer to completing our position management installment. We met our goals in installing a good evaluation based compensation strategy that is fully automated by Paycom. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom

Our goal is to provide a single-database solution and we are thrilled this has streamlined your HR processes! Feel free to share any enhancements you’d like to see with your dedicated specialist or with our team at feedback@paycomonline.com.

JV
HR Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I liked that Evan was willing and able to jump in and help in the areas needing attention Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There wasn't anything that I disliked. We are satisfied with Paycom Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

They are solving the payroll issue with Beti. Beti allows HR to focus on more significant projects Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad Evan has made your Paycom experience great so far. We look forward to working with your organization and want to thank you for leaving your review!

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is super easy to use and if we run into an issue, their customer service is quick to respond and help. I'm confident that when I have trouble, I can call Paycom and they will route me to someone who can help. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some employees have trouble with punch change requests, but that's easily trained on from our side. Otherwise, we are completely happy. I have no real complaints. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We have a one-stop shop for our HRIS needs from employee data to performance reviews, and everything in between. It saves us so much time because we are running more efficiently. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

Thank you for the 5-star review! We know how important it is that our clients receive quick and responsive customer service and are happy to see this has been your experience. We’re delighted to hear our software is saving your organization time and enhancing efficiencies.

CS
CFO/HR Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The feature that allows staff to review their pay prior to finalizing the payroll. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The amount of reports offered is almost overwhelming. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Efficiency and data entry errors. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's rewarding to know our product is such a beneficial addition to your work life. Thank you for the great review!

Verified User in Government Relations
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Paycom?

I love the additional learning tools and the different services that it offers to include the payroll tools, timecard keeping, tracking, and employee tracking for supervisors. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have not found much that I dislike about Paycom; however, I do find that some of the locations of items necessary for supervisors are in odd places and could be better situated on the site. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I have not come into any problems that Paycom is solving for me at this time; however, it would be beneficial if they could address some of the items or at least allow the user to place the most used items in a particular area tailored to the user. This would benefit me because I use the same things all the time and I wouldn't have to go looking for them. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's exciting to know that you appreciate the informative learning materials that Paycom has provided for your organization. We will share your valuable feedback with our teams. Thank you!

Jenna S.
JS
Human Resources
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Paycom?

We started using Paycom in 2015 and I wish we had switched over sooner. Paycom has helped us grow from around 300 employees to 900 current employees. The customer service is excellent. I've never had a problem that Paycom can't fix. The entire employee life cycle is in Paycom and I can access employee files from anywhere. They also have a user-friendly app for the employees that allow them to access all of their information. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have no complaints! Paycom has exceeded my expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Paycom:

Paycom has all of the features you could ever want for your HRIS. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We have completely eliminated paper personnel files. All of our files are in Paycom and we have streamlined all of our HR functions. They have saved our HR department so much time. Review collected by and hosted on G2.com.

Response from Chloe Huereca of Paycom
(Original )

Thank you for the 5-star review! It's wonderful to hear you're enjoying our software and you find it user-friendly.

JB
Director of Human Resources & Communications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

We really enjoy having all of our HR under one roof. We also appreciate that the data is employee-driven. The transparency Paycom provides for employees is crucial. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I had a bit of trouble understanding some of the lingo when it came to tax set-up, earnings, and deductions. They were so helpful in showing how it all translated, but at the beginning my head was swimming. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

I'm saving a lot of time on making employee changes. It is now in employee's hands to update their address, tax withholding, verify time cards, and approve their paycheck. Having talent acquisition and time and attendance as components has made the process of hiring and payroll much more seamless. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

Hi, Jessica! We're thrilled to hear our comprehensive software has empowered employees to take ownership of their data, provided transparency to your organization and saved time. Thank you for the 5-star review! We appreciate you sharing your experience.