Video Reviews
Paycom is easy to use and has everything you need in one single place
Paycom works fine
1,268 Paycom Reviews
Overall Review Sentiment for Paycom
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The dedication of the sales rep and service team ensures you have all-around support with questions and issues that pop up. Working in departments past with other services, they just don't compare. Review collected by and hosted on G2.com.
I wish there was a better option to geo-fencing in the clock-ins on the app. We have some members on our team that work in and out of the office and getting their hours in on time for pay roll is tedious. Review collected by and hosted on G2.com.
Paycom's interface is aesthetic, easy to navigate and has empowered me to take a more active role when it comes to my paychecks. The customer support team is also fantastic and is always quick to respond to any questions my team or I might have. Review collected by and hosted on G2.com.
Nothing - I can't think of any downsides to the product. Review collected by and hosted on G2.com.
I love that it allows the employee to manage their own Deposits, Vacation, Tax forms, ect... Review collected by and hosted on G2.com.
I do not like how often I am required to change my password. With a client and employee account, it gets exhausting picking passwords I will remember. Review collected by and hosted on G2.com.
The Paycom implementation team really took their time to learn our business and work through all of the unique challenges and setup requirements that pertain to our industry and Company; which was very important. Our setup and implementation went extremely smooth without any issues, none. They did an amazing job!! Review collected by and hosted on G2.com.
We have not experienced any downsides or dislikes. Our customers really appreciate the move from Paylocity. Paycom's mobile app and itss extremelyuser-friendlyy platform is a game-changer for us. Our employee experience has significantly improved. Review collected by and hosted on G2.com.
The system has a lot of options available. What they promise is what you get. Good and bad, it is everything the sales rep explained it would be. Good implementation team too. Review collected by and hosted on G2.com.
What they promise is what you get. Good and bad, it is everything the sales rep explained it would be. Sometimes it is overly specific, for example pay periods are calculted with weekends included. Review collected by and hosted on G2.com.
We love the integration of both the HRIS and Payroll. When issues arise our Paycom Specialist is prompt and knowledgeable. Their response is informative and timely. Our Executive Client Relations Representative is extremely helpful, knowledgeable and efficient. Everyone is willing to go the extra mile to help and have understanding. Review collected by and hosted on G2.com.
Would like more warning and training on site wide updates. We have excellent account representitves that are willing ot go the extra mile to help and train to counter these update but being prepared would be helpful. Review collected by and hosted on G2.com.
The help center is very helpful. Paycom is very easy-to-use and has a lot of useful features like reports which make HR's life easier. Review collected by and hosted on G2.com.
If you don't watch the tutorials you might find difficult to use the app. Review collected by and hosted on G2.com.
The upsides are:
1. Ease of doing busy.
2. System is user friendly.
3. Great customer service.
4. Customer support is excellent.
5. Experienced agents. Review collected by and hosted on G2.com.
What are the downsides are:
1. The transition of getting started.
2. The wait period of 6 months plus to have your bank account verified. Review collected by and hosted on G2.com.
Payroll is easy to run. With Beti, employees can verify their info themselves. The best feature is Paycom does the tax reporting, freeing up my time.
Compared to other services, Paycom is very reasonable and easy to use. Review collected by and hosted on G2.com.
The only downside I find is the cost, but that is because I'm cheap. The only downside I have come across is not having access to the tax reports as quickly as I may want to see them. But with patience, I have access to everything I need. Review collected by and hosted on G2.com.
Amazing customer service. Consistent with follow-through as we set up our system for payroll. We previously had a bad experience, so this one with Paycom was a welcome relief throughout the whole process. Review collected by and hosted on G2.com.
Haven't experienced any issues that they didn't immediately resolve once brought to their attention. Review collected by and hosted on G2.com.
