Video Reviews
Paycom is easy to use and has everything you need in one single place
Paycom works fine
1,268 Paycom Reviews
Overall Review Sentiment for Paycom
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Very user friendly, customizable to handle almost any situation, able to handle very complex payroll transactions, fully integrated. Review collected by and hosted on G2.com.
Can take a minute to figure out how to configure something unusual. Review collected by and hosted on G2.com.
Ilike how easy it is to setup and navigate the website. I also like its geofencing feature to set parameters for employees to clock in and out of. Review collected by and hosted on G2.com.
The only thing I do not like about Paycom is how often they require an MFA code as I can only set my device to be remembered for 30 days. Review collected by and hosted on G2.com.
The ability to log in and out via the phone is a great feature. Also I was able to access some of my documents and information on the app. Review collected by and hosted on G2.com.
The iOS app was buggy, there was too much disparity between was could be viewed on the mobile app vs the web for the end user. Additionally the navigation was not intuitive compared to other platforms I've used. Review collected by and hosted on G2.com.
Paycom's system is robust and intuitive. You don't have to be a Paycom system expert to figure out how to run reports, update employee information, etc. Also, their modules are built in house unlike other legacy HRIS systems who purchase external modules and "bolt on" to their existing systems leading to poor data flow. Implementation was super smooth. Review collected by and hosted on G2.com.
A little pricey, but the sales team works hard to get you where you need to be. Review collected by and hosted on G2.com.
I love that is is able to automate pretty much every aspect of talent management & payroll. It documents everything so there is no opps later on down the line. Review collected by and hosted on G2.com.
It can be very robust at first but the step by step guide and your designated specialist literally walk you thru each step. Review collected by and hosted on G2.com.
I like the ease of managing my work schedule, my PTO accruals, my time off requests and payroll deductions. Review collected by and hosted on G2.com.
The log-in and verification process seems cumbersome. I would prefer an easier verification process that doesn't require me to check my email for a code, maybe a two-point verification system. Review collected by and hosted on G2.com.
The Report Center and specifically Advanced Report writer. There is not a better reports module out there and I have experience in multiple HRIS companies. You can build any report you need in just a few clicks. The payroll module (even without using the new BETI) is very easy to use and you can get payroll done without errors each time. I know their ancillary modules are also great and I'm working on getting my company to utilize more of them specifically ATS. Main reasons again being ease of setup/use and then the reporting that comes with those. We struggle right now pulling data from multiple systems due to not utilizing these modules in Paycom. I do like having some backup on issues from my specialist and CRR if I have any issues. Just an email or call away. Review collected by and hosted on G2.com.
Even though my specialist is dedicated to me and quick to reply, I don't feel he's the most equipped to answer my questions at times. A lot has been off loaded from that team so I have others working to resolve my issues and that leads to more mistakes. For example, adding earnings/deductions and tax codes.
Lately we have been charged for items that I disagree with and seems that Paycom is 'nickeling and diming' clients for everything. Price increase last month, tax registration or late account numbers fees, and even DD bouncebacks have gone up. We don't get much notification on when or if these charges are hitting until they've already been deducted from our account.
Nothing I dislike about the product though. Review collected by and hosted on G2.com.
My Paycom specialist Brenden Lewis went above and beyond the call of duty. We had previously chosen to work with Paylocity and was working with them to get implemented for 1 month, but they literally drop the ball the week of payroll. We had 3 days to run payroll and pay our employees and Brenden from Paycom made it possible to do so within just 3 days. Not only was Brenden so incredibly helpful from beginning to end, but also Lauren Jimboy was also a huge player in the implementation. Both exceptional customer service, quick responses to emails, phone calls, even text messages. I am very pleased with and would definitely Recommend Paycom to anyone. Their platform is also very user friendly!! Review collected by and hosted on G2.com.
Timecard view could use a little bit of work Review collected by and hosted on G2.com.
