Video Reviews
Paycom is easy to use and has everything you need in one single place
Paycom works fine
1,268 Paycom Reviews
Overall Review Sentiment for Paycom
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I love the custmer service from our sales rep and our new client setup rep. Also, the ease of implementation was superb! Review collected by and hosted on G2.com.
Paycom is a great system but very complex Review collected by and hosted on G2.com.
When looking at different systems it was important to find one that provided the ease of use for both the employees and managers. It was very clear that Paycom would be able to provide that along with great customer service. The implementation of Paycom went very smoothly, the customer service that we received was top notch! Review collected by and hosted on G2.com.
At this time, I don't have any dislikes with Paycom. Review collected by and hosted on G2.com.
The employees can view and edit a lot of their own information. They have access to it. Review collected by and hosted on G2.com.
Almost everything. Scheduling is rigid, time-consuming, and impossible. If you have a team of schedulers that are not managers due to the permissions design in Paycom it is even more of a challenge. WOTC is confusing and was never trained, nor does it look like it is set up correctly. ACA is complicated and you have to jump all over the place to view what you need. Fixing timecards takes forever. Even though the staff is making the corrections, you have to go back and forth several times with staff to make sure the fixes show up correctly in the system. Final Payouts doesn't work. I've tried numerous times, and support doesn't even know how it works. Notifications are out of control.
It is clunky and hard to navigate. Staff struggle with all the notifications and have turned them off.
Most of these systems were streamlined and straightforward in our old software. Way over-promised what the system can do. Review collected by and hosted on G2.com.
The way it has simplified all of our HR and Payroll processes. Review collected by and hosted on G2.com.
Compliance training - although that's more of a personal issue, the software makes this easy to roll out to the entire company. Review collected by and hosted on G2.com.
I think Beti is most helpful and the best fearure offered by Paycom Review collected by and hosted on G2.com.
Poor customer service. Lack of knowledge and misinformation/wring instructions which lead to compounded payroll issues. Review collected by and hosted on G2.com.
ATS, payroll software, LMS, GL, and ask here all available in one HRIS system. Review collected by and hosted on G2.com.
In the past, we have had customer service issues. For the 2023 and 2024 calendar year, these have been resolved. Review collected by and hosted on G2.com.
Paycom has simplified my HR life tremendously. My employees are much happier with paycoms transparency and my role as the employer so much easier. Review collected by and hosted on G2.com.
I have no dislikes about Paycom! There were no surprises anywhere in Paycom. Review collected by and hosted on G2.com.
Everything. Its very easy to use. Love all the functionalities it offers Review collected by and hosted on G2.com.
If i had any dislikes, possibly when talking to a rep when they throw around jargons Review collected by and hosted on G2.com.
Easy transition from one company to Paycom, plenty of one-on-one training and we cut our payroll time in half. Review collected by and hosted on G2.com.
It was definitely a lot to take in at the beginning. Review collected by and hosted on G2.com.
