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Best Integration Platform as a Service (iPaaS) Solutions

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi

Integration platform as a service (iPaaS) solutions provide a centralized console to manage, govern, and integrate cloud-based applications. These tools work by connecting cloud applications and services and controlling integration flows. iPaaS software tools can speed up product development by integrating existing tools, and increase data volume by utilizing external sources. Companies use these tools to scale performance needs, add product functionality, and structure application integrations. Features or data can be added or removed quickly, reducing failover, downtime, and development time. iPaaS software provides the infrastructure for creating connections and deploying software applications within the cloud.

There is some relationship between iPaaS and enterprise service bus (ESB) software, but iPaaS platforms are typically used for customer-facing applications and is deployed on cloud, while ESB is used for internal data transfers and is deployed on premises.

iPaaS solutions often feature user-friendly, low-code or no-code environments for building these integrations, though some iPaaS vendors also offer advanced developer tools for more complex integrations.

To qualify for inclusion in the iPaaS category, a product must:

Build, deploy, and manage integrations within the cloud
Allow users to govern and manage integration flows
Connect various cloud-to-cloud systems and solutions
Consolidate cloud solutions into a single platform

Best iPaaS Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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270 Listings in iPaaS Available
(511)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in iPaaS software
View top Consulting Services for Celigo
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Celigo is a modern Integration Platform as a Service (iPaaS) solution designed to help users streamline and automate their mission-critical business processes. With a focus on addressing the most pres

    Users
    • Operations Manager
    • Director
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 54% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Celigo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    76
    Ease of Use
    68
    Integration Capabilities
    67
    Easy Integrations
    65
    Customer Support
    51
    Cons
    Learning Curve
    18
    Error Handling
    17
    Pricing Issues
    16
    Expensive
    15
    Integration Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Celigo features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    API Management
    Average: 8.8
    9.3
    Reusable connectors
    Average: 9.0
    9.4
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Celigo
    Company Website
    Year Founded
    2011
    HQ Location
    Redwood City, California
    Twitter
    @celigoinc
    1,390 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    689 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Celigo is a modern Integration Platform as a Service (iPaaS) solution designed to help users streamline and automate their mission-critical business processes. With a focus on addressing the most pres

Users
  • Operations Manager
  • Director
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 54% Mid-Market
  • 40% Small-Business
Celigo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
76
Ease of Use
68
Integration Capabilities
67
Easy Integrations
65
Customer Support
51
Cons
Learning Curve
18
Error Handling
17
Pricing Issues
16
Expensive
15
Integration Issues
14
Celigo features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
API Management
Average: 8.8
9.3
Reusable connectors
Average: 9.0
9.4
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Celigo
Company Website
Year Founded
2011
HQ Location
Redwood City, California
Twitter
@celigoinc
1,390 Twitter followers
LinkedIn® Page
www.linkedin.com
689 employees on LinkedIn®
(1,337)4.5 out of 5
8th Easiest To Use in iPaaS software
View top Consulting Services for Zapier
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our n

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zapier Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    167
    Automation
    161
    Integrations
    143
    Easy Integrations
    132
    Integration Capabilities
    130
    Cons
    Expensive
    73
    Pricing Issues
    54
    Complexity
    43
    Learning Curve
    39
    Poor Customer Support
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zapier features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    API Management
    Average: 8.8
    9.1
    Reusable connectors
    Average: 9.0
    9.0
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zapier
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @zapier
    87,021 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our n

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
Zapier Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
167
Automation
161
Integrations
143
Easy Integrations
132
Integration Capabilities
130
Cons
Expensive
73
Pricing Issues
54
Complexity
43
Learning Curve
39
Poor Customer Support
31
Zapier features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.6
API Management
Average: 8.8
9.1
Reusable connectors
Average: 9.0
9.0
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Zapier
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@zapier
87,021 Twitter followers
LinkedIn® Page
www.linkedin.com
1,170 employees on LinkedIn®

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(504)4.7 out of 5
Optimized for quick response
9th Easiest To Use in iPaaS software
View top Consulting Services for Workato
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato enables both business and IT teams to integrate their apps and automate business workflows without compromis

    Users
    • Software Engineer
    • Integration Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 37% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workato is a platform designed to design and implement complex workflows, offering a library of pre-built connectors for integration with various applications and services.
    • Users like Workato's user-friendly interface, extensive library of pre-built connectors, and the ability to automate complex workflows without needing developer support.
    • Users mentioned that the platform can feel overwhelming for beginners due to its extensive capabilities, and they find the pricing structure complex and desire more transparent and straightforward pricing plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workato Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    177
    Integrations
    107
    Customer Support
    91
    Easy Integrations
    86
    Automation
    78
    Cons
    Expensive
    37
    Data Limitations
    34
    Missing Features
    31
    Learning Curve
    27
    Limitations
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workato features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    API Management
    Average: 8.8
    8.9
    Reusable connectors
    Average: 9.0
    9.0
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workato
    Company Website
    Year Founded
    2013
    HQ Location
    Mountain View, California
    Twitter
    @Workato
    3,361 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,045 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato enables both business and IT teams to integrate their apps and automate business workflows without compromis

Users
  • Software Engineer
  • Integration Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 37% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workato is a platform designed to design and implement complex workflows, offering a library of pre-built connectors for integration with various applications and services.
  • Users like Workato's user-friendly interface, extensive library of pre-built connectors, and the ability to automate complex workflows without needing developer support.
  • Users mentioned that the platform can feel overwhelming for beginners due to its extensive capabilities, and they find the pricing structure complex and desire more transparent and straightforward pricing plans.
Workato Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
177
Integrations
107
Customer Support
91
Easy Integrations
86
Automation
78
Cons
Expensive
37
Data Limitations
34
Missing Features
31
Learning Curve
27
Limitations
26
Workato features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.7
API Management
Average: 8.8
8.9
Reusable connectors
Average: 9.0
9.0
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Workato
Company Website
Year Founded
2013
HQ Location
Mountain View, California
Twitter
@Workato
3,361 Twitter followers
LinkedIn® Page
www.linkedin.com
1,045 employees on LinkedIn®
(466)4.6 out of 5
4th Easiest To Use in iPaaS software
View top Consulting Services for Albato
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Albato is a one-stop platform for all integrations and automations. You can connect any apps and automate workflows without programmers! If you're missing an app in our library, just add it using our

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Albato Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    251
    Automation
    177
    Easy Integrations
    158
    Integrations
    133
    Customer Support
    112
    Cons
    Limited Integrations
    92
    Learning Curve
    68
    Limited Apps
    61
    Lack of Functionality
    35
    Missing Features
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Albato features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    API Management
    Average: 8.8
    9.1
    Reusable connectors
    Average: 9.0
    9.1
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Albato
    Year Founded
    2019
    HQ Location
    Setúbal, PT
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Albato is a one-stop platform for all integrations and automations. You can connect any apps and automate workflows without programmers! If you're missing an app in our library, just add it using our

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
Albato Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
251
Automation
177
Easy Integrations
158
Integrations
133
Customer Support
112
Cons
Limited Integrations
92
Learning Curve
68
Limited Apps
61
Lack of Functionality
35
Missing Features
33
Albato features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
API Management
Average: 8.8
9.1
Reusable connectors
Average: 9.0
9.1
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Albato
Year Founded
2019
HQ Location
Setúbal, PT
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
(251)4.8 out of 5
1st Easiest To Use in iPaaS software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our platform is a powerful workflow automation solution that connects Salesforce, ERP, eCommerce, APIs, and popular databases to streamline business processes. Whether integrating ‘Cloud to Cloud’ or

    Users
    • Controller
    • CFO
    Industries
    • Accounting
    • Construction
    Market Segment
    • 74% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DBSync Cloud Workflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    67
    Ease of Use
    37
    Syncing Efficiency
    36
    Easy Integrations
    20
    Integrations
    18
    Cons
    Technical Issues
    8
    Connectivity Issues
    7
    Setup Difficulty
    7
    Complexity
    5
    Slow Processing
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DBSync Cloud Workflow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    API Management
    Average: 8.8
    9.2
    Reusable connectors
    Average: 9.0
    9.3
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DBSync
    Year Founded
    2009
    HQ Location
    Brentwood, TN
    Twitter
    @dbsync
    393 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our platform is a powerful workflow automation solution that connects Salesforce, ERP, eCommerce, APIs, and popular databases to streamline business processes. Whether integrating ‘Cloud to Cloud’ or

Users
  • Controller
  • CFO
Industries
  • Accounting
  • Construction
Market Segment
  • 74% Small-Business
  • 25% Mid-Market
DBSync Cloud Workflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
67
Ease of Use
37
Syncing Efficiency
36
Easy Integrations
20
Integrations
18
Cons
Technical Issues
8
Connectivity Issues
7
Setup Difficulty
7
Complexity
5
Slow Processing
5
DBSync Cloud Workflow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.2
API Management
Average: 8.8
9.2
Reusable connectors
Average: 9.0
9.3
Cloud to Cloud
Average: 8.9
Seller Details
Seller
DBSync
Year Founded
2009
HQ Location
Brentwood, TN
Twitter
@dbsync
393 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
(411)4.4 out of 5
Optimized for quick response
11th Easiest To Use in iPaaS software
View top Consulting Services for Boomi
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boomi is the intelligent integration and automation company that drives transformation. The Boomi Platform enables businesses to connect applications, people, and data faster to eliminate digital fra

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Boomi is a low code platform used for integrating systems, managing APIs, and automating data flows with inbuilt connectors for various platforms like Salesforce, AWS, Oracle and more.
    • Reviewers frequently mention the ease of use, user-friendly interface, quick deployment times, pre-built connectors, and comprehensive range of features including API management, EDI capabilities, data hub, and workflow automation.
    • Users mentioned issues with Boomi's customer support, frequent changes in UI, limited features in APIM, limited options for on-prem connectivity, and the platform's inability to handle complex logic solutions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boomi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Integrations
    39
    Easy Integrations
    32
    Features
    25
    Integration Capabilities
    23
    Cons
    Data Management Issues
    16
    Missing Features
    15
    Integration Issues
    14
    Complexity
    12
    Expensive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boomi features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    API Management
    Average: 8.8
    9.6
    Reusable connectors
    Average: 9.0
    9.5
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Boomi
    Company Website
    Year Founded
    2000
    HQ Location
    Chesterbrook, PA
    Twitter
    @boomi
    102,910 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boomi is the intelligent integration and automation company that drives transformation. The Boomi Platform enables businesses to connect applications, people, and data faster to eliminate digital fra

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Boomi is a low code platform used for integrating systems, managing APIs, and automating data flows with inbuilt connectors for various platforms like Salesforce, AWS, Oracle and more.
  • Reviewers frequently mention the ease of use, user-friendly interface, quick deployment times, pre-built connectors, and comprehensive range of features including API management, EDI capabilities, data hub, and workflow automation.
  • Users mentioned issues with Boomi's customer support, frequent changes in UI, limited features in APIM, limited options for on-prem connectivity, and the platform's inability to handle complex logic solutions.
Boomi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Integrations
39
Easy Integrations
32
Features
25
Integration Capabilities
23
Cons
Data Management Issues
16
Missing Features
15
Integration Issues
14
Complexity
12
Expensive
11
Boomi features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
9.3
API Management
Average: 8.8
9.6
Reusable connectors
Average: 9.0
9.5
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Boomi
Company Website
Year Founded
2000
HQ Location
Chesterbrook, PA
Twitter
@boomi
102,910 Twitter followers
LinkedIn® Page
www.linkedin.com
2,302 employees on LinkedIn®
(694)4.5 out of 5
Optimized for quick response
View top Consulting Services for MuleSoft Anypoint Platform
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MuleSoft enables businesses to transform into customer-first companies by enabling a single customer view across hundreds of systems and touchpoints using one unified platform. With MuleSoft, organiza

    Users
    • Software Engineer
    • Senior Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MuleSoft Anypoint Platform is a tool designed for integrating applications, data, and devices across on-premises and cloud environments.
    • Users frequently mention the platform's user-friendly interface, robust API management capabilities, and the efficiency it provides in building and managing integrations at scale.
    • Reviewers mentioned the relatively high cost of the platform, especially for smaller organizations or projects with limited budgets, and a steep initial learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MuleSoft Anypoint Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    86
    Integrations
    80
    Integration Capabilities
    79
    API Management
    77
    Easy Integrations
    73
    Cons
    Expensive
    44
    Pricing Issues
    31
    Learning Difficulty
    23
    Learning Curve
    22
    Steep Learning Curve
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MuleSoft Anypoint Platform features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    API Management
    Average: 8.8
    9.2
    Reusable connectors
    Average: 9.0
    9.3
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MuleSoft enables businesses to transform into customer-first companies by enabling a single customer view across hundreds of systems and touchpoints using one unified platform. With MuleSoft, organiza

Users
  • Software Engineer
  • Senior Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MuleSoft Anypoint Platform is a tool designed for integrating applications, data, and devices across on-premises and cloud environments.
  • Users frequently mention the platform's user-friendly interface, robust API management capabilities, and the efficiency it provides in building and managing integrations at scale.
  • Reviewers mentioned the relatively high cost of the platform, especially for smaller organizations or projects with limited budgets, and a steep initial learning curve.
MuleSoft Anypoint Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
86
Integrations
80
Integration Capabilities
79
API Management
77
Easy Integrations
73
Cons
Expensive
44
Pricing Issues
31
Learning Difficulty
23
Learning Curve
22
Steep Learning Curve
21
MuleSoft Anypoint Platform features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
API Management
Average: 8.8
9.2
Reusable connectors
Average: 9.0
9.3
Cloud to Cloud
Average: 8.9
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(65)4.9 out of 5
3rd Easiest To Use in iPaaS software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relay.app is a modern, easy-to-use automation tool with built-in AI and Human-in-the-Loop controls. Use it to automate workflows across Gmail, Notion, HubSpot and 100+ other apps.

    Users
    No information available
    Industries
    • Consulting
    • Computer Software
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Relay.app Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Customer Support
    28
    Automation
    27
    Integrations
    20
    Simple
    18
    Cons
    Limited Integrations
    14
    Missing Features
    7
    Learning Curve
    6
    Limited Apps
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relay.app features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    API Management
    Average: 8.8
    9.2
    Reusable connectors
    Average: 9.0
    9.1
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Relay.app
    Year Founded
    2021
    HQ Location
    San Francisco, CA
    Twitter
    @relay
    742 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relay.app is a modern, easy-to-use automation tool with built-in AI and Human-in-the-Loop controls. Use it to automate workflows across Gmail, Notion, HubSpot and 100+ other apps.

Users
No information available
Industries
  • Consulting
  • Computer Software
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Relay.app Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Customer Support
28
Automation
27
Integrations
20
Simple
18
Cons
Limited Integrations
14
Missing Features
7
Learning Curve
6
Limited Apps
3
Limited Features
3
Relay.app features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.5
API Management
Average: 8.8
9.2
Reusable connectors
Average: 9.0
9.1
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Relay.app
Year Founded
2021
HQ Location
San Francisco, CA
Twitter
@relay
742 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Integrate ServiceNow workflows quickly. Reduce costs, complexity, and risk as you simplify automation throughout the enterprise. Accelerate workflow connectivity across any system.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow Integration Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Development
    3
    Ease of Use
    3
    Easy Integration
    3
    Easy Integrations
    3
    API Features
    2
    Cons
    Version Control
    1
    Workflow Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow Integration Hub features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    API Management
    Average: 8.8
    10.0
    Reusable connectors
    Average: 9.0
    8.3
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    50,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,567 employees on LinkedIn®
    Ownership
    NYSE:NOW
Product Description
How are these determined?Information
This description is provided by the seller.

Integrate ServiceNow workflows quickly. Reduce costs, complexity, and risk as you simplify automation throughout the enterprise. Accelerate workflow connectivity across any system.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 38% Mid-Market
ServiceNow Integration Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Development
3
Ease of Use
3
Easy Integration
3
Easy Integrations
3
API Features
2
Cons
Version Control
1
Workflow Issues
1
ServiceNow Integration Hub features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.3
API Management
Average: 8.8
10.0
Reusable connectors
Average: 9.0
8.3
Cloud to Cloud
Average: 8.9
Seller Details
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
50,962 Twitter followers
LinkedIn® Page
www.linkedin.com
29,567 employees on LinkedIn®
Ownership
NYSE:NOW
(33)4.8 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Patchworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Easy Integrations
    16
    Customer Support
    15
    Easy Setup
    14
    Integrations
    12
    Cons
    Limited Customization
    7
    Poor Support
    6
    Integration Issues
    5
    Learning Curve
    5
    Poor Customer Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Patchworks features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    API Management
    Average: 8.8
    9.4
    Reusable connectors
    Average: 9.0
    9.7
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 45% Small-Business
Patchworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Easy Integrations
16
Customer Support
15
Easy Setup
14
Integrations
12
Cons
Limited Customization
7
Poor Support
6
Integration Issues
5
Learning Curve
5
Poor Customer Support
4
Patchworks features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.7
API Management
Average: 8.8
9.4
Reusable connectors
Average: 9.0
9.7
Cloud to Cloud
Average: 8.9
Seller Details
Company Website
Year Founded
2014
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(184)4.7 out of 5
Optimized for quick response
10th Easiest To Use in iPaaS software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Superblocks is a low-code platform for developers to rapidly build custom enterprise-grade internal applications. Thousands of organizations, from startups to large enterprises, use Superblocks to str

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 46% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Superblocks is a low-code platform that enables the creation of dynamic charts and data visualizations, and the management of multiple dashboards.
    • Users like the platform's intuitive interface, flexibility, and the ability to seamlessly implement various APIs, enhancing productivity and simplifying complex data workflows.
    • Users mentioned that the platform can be slow when working with large amounts of data, and that it lacks a mobile app version for on-the-go access.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Superblocks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    157
    Customer Support
    76
    User Interface
    72
    Intuitive
    63
    Features
    59
    Cons
    Missing Features
    71
    Limited Features
    44
    Limited Functionality
    30
    Limited Customization
    29
    Learning Curve
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Superblocks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    API Management
    Average: 8.8
    10.0
    Reusable connectors
    Average: 9.0
    10.0
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    New York, NY
    Twitter
    @superblocks
    746 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Superblocks is a low-code platform for developers to rapidly build custom enterprise-grade internal applications. Thousands of organizations, from startups to large enterprises, use Superblocks to str

Users
  • Software Engineer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 46% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Superblocks is a low-code platform that enables the creation of dynamic charts and data visualizations, and the management of multiple dashboards.
  • Users like the platform's intuitive interface, flexibility, and the ability to seamlessly implement various APIs, enhancing productivity and simplifying complex data workflows.
  • Users mentioned that the platform can be slow when working with large amounts of data, and that it lacks a mobile app version for on-the-go access.
Superblocks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
157
Customer Support
76
User Interface
72
Intuitive
63
Features
59
Cons
Missing Features
71
Limited Features
44
Limited Functionality
30
Limited Customization
29
Learning Curve
28
Superblocks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
API Management
Average: 8.8
10.0
Reusable connectors
Average: 9.0
10.0
Cloud to Cloud
Average: 8.9
Seller Details
Company Website
Year Founded
2021
HQ Location
New York, NY
Twitter
@superblocks
746 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Logic Apps provides a way to simplify and implement scalable integrations and workflows in the cloud. It provides a visual designer to model and automate your process as a series of steps known

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 34% Enterprise
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Logic Apps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Time-saving
    2
    Automation
    1
    Customization
    1
    Easy Integrations
    1
    Cons
    Complexity
    2
    Expensive
    1
    Integration Issues
    1
    Performance Issues
    1
    Poor Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Logic Apps features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    API Management
    Average: 8.8
    7.9
    Reusable connectors
    Average: 9.0
    8.6
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Logic Apps provides a way to simplify and implement scalable integrations and workflows in the cloud. It provides a visual designer to model and automate your process as a series of steps known

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 34% Enterprise
  • 27% Small-Business
Azure Logic Apps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Time-saving
2
Automation
1
Customization
1
Easy Integrations
1
Cons
Complexity
2
Expensive
1
Integration Issues
1
Performance Issues
1
Poor Integration
1
Azure Logic Apps features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.0
API Management
Average: 8.8
7.9
Reusable connectors
Average: 9.0
8.6
Cloud to Cloud
Average: 8.9
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(462)4.5 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Operations Hub
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operations Hub supercharges your HubSpot CRM with a complete toolkit to connect, clean, and automate customer data. It offers native integrations with other applications to create a more efficient, al

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Operations Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Automation
    37
    Data Management
    35
    Integrations
    30
    Customization
    23
    Cons
    Limitations
    20
    Missing Features
    16
    Complexity
    14
    Learning Curve
    14
    Expensive
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Operations Hub features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    API Management
    Average: 8.8
    8.5
    Reusable connectors
    Average: 9.0
    7.8
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    804,639 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Operations Hub supercharges your HubSpot CRM with a complete toolkit to connect, clean, and automate customer data. It offers native integrations with other applications to create a more efficient, al

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
HubSpot Operations Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Automation
37
Data Management
35
Integrations
30
Customization
23
Cons
Limitations
20
Missing Features
16
Complexity
14
Learning Curve
14
Expensive
13
HubSpot Operations Hub features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.1
API Management
Average: 8.8
8.5
Reusable connectors
Average: 9.0
7.8
Cloud to Cloud
Average: 8.9
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
804,639 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
(128)4.8 out of 5
5th Easiest To Use in iPaaS software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Activepieces is a no-code workflow automation builder that lets you automate your organization's department from marketing to sales and operations. For example, you can receive Slack notifications abo

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 95% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Activepieces Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Automation
    55
    Integrations
    35
    Automation Features
    33
    Intuitive
    31
    Cons
    Limited Integrations
    49
    Learning Curve
    26
    Missing Features
    26
    Limited Apps
    19
    Limited Features
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Activepieces features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    API Management
    Average: 8.8
    9.1
    Reusable connectors
    Average: 9.0
    8.7
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Activepieces is a no-code workflow automation builder that lets you automate your organization's department from marketing to sales and operations. For example, you can receive Slack notifications abo

Users
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 95% Small-Business
  • 5% Mid-Market
Activepieces Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Automation
55
Integrations
35
Automation Features
33
Intuitive
31
Cons
Limited Integrations
49
Learning Curve
26
Missing Features
26
Limited Apps
19
Limited Features
14
Activepieces features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.7
API Management
Average: 8.8
9.1
Reusable connectors
Average: 9.0
8.7
Cloud to Cloud
Average: 8.9
Seller Details
Year Founded
2022
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
By IBM
(231)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With webMethods.io Integration, it’s never been easier to connect your SaaS apps. A powerful integration Platform-as-a-Service (iPaaS), it provides a combination of capabilities offered by ESBs, data

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Enterprise
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • webMethods Integration Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Integrations
    12
    Easy Integrations
    11
    Cloud Services
    6
    Connectors
    6
    Cons
    Expensive
    4
    Poor Documentation
    4
    Unclear Documentation
    3
    Data Limitations
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • webMethods Integration features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    API Management
    Average: 8.8
    8.6
    Reusable connectors
    Average: 9.0
    9.2
    Cloud to Cloud
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With webMethods.io Integration, it’s never been easier to connect your SaaS apps. A powerful integration Platform-as-a-Service (iPaaS), it provides a combination of capabilities offered by ESBs, data

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Enterprise
  • 19% Mid-Market
webMethods Integration Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Integrations
12
Easy Integrations
11
Cloud Services
6
Connectors
6
Cons
Expensive
4
Poor Documentation
4
Unclear Documentation
3
Data Limitations
2
Learning Curve
2
webMethods Integration features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.8
API Management
Average: 8.8
8.6
Reusable connectors
Average: 9.0
9.2
Cloud to Cloud
Average: 8.9
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®

Learn More About iPaaS Software

What is iPaaS?

Integration platform as a service (iPaaS) is a cloud-based model that simplifies combining data from various applications into one cohesive platform. In today’s organizations, different applications manage diverse business processes and IT functions, creating a need to consolidate data for analytics and better business insights. iPaaS tools enable even non-technical users to integrate data from both third-party software-as-a-service (SaaS) applications and on-premises systems into a centralized cloud environment. By abstracting away complex integration tasks, iPaaS allows users to achieve seamless data flow without the need for advanced software development or middleware, making integration more accessible and efficient.

The main purpose of an iPaaS solution is to connect applications and systems deployed across various environments, such as on-premises or in the cloud. An iPaaS solution makes integration work across organizations easier as it requires little to no knowledge of programming languages.

iPaaS software allows users to streamline the process of developing, managing, and governing integration flows, thus enabling teams and customers to connect applications. The modern workplace relies on digital solutions to work together; implementing software applications at work is only half the battle—there is an increasing demand for robust, stable integrations that allow these systems to communicate and perform seamlessly. 

With new applications introduced, a company’s existing connectors become outdated as it upgrades to different solutions or integrates new technology into its IT infrastructure. As new cloud services and applications are released, the need for updated application program interfaces (APIs) and other integrations that allow free-flowing data increases.

iPaaS’ advanced integration platforms help businesses design and deploy solutions that link disparate platforms across systems. Seamless integrations can be crafted with these intuitive tools rather than performing extensive coding. Many platforms help build and distribute integrations, allowing users to monitor the integration’s performance and activity. Whether deploying proprietary, on-premises solutions or bridging the gaps between third-party platforms and data sources, the right integration platform greatly assists with this process.

What does iPaaS stand for?

iPaaS stands for integration platform as a service. However, enabling data integration across an organization, irrespective of the deployment model, is just one of many things that this software can do. It also offers features to support business development and manage and govern their integration flows from a centralized console system. Typical use cases of iPaaS solutions include cloud service integration, application integration, B2B ecosystem integration, and more.

What are the features of iPaaS software?

iPaaS solutions can help users build, govern, and manage integrations across various deployments. Whether applications reside on-premises or in the cloud, an iPaaS solution can provide seamless integration, thus allowing effective access and sharing of data in real time. The following are some core features of iPaaS solutions:

  • API designer: iPaaS solutions provide a web-based interface for designing, documenting, and testing APIs.
  • Flow designer: The technology allows workflow automation with the help of a drag-and-drop interface.
  • Prebuilt connectors: iPaaS facilitates API development and integrations with prebuilt connectors, templates, and examples.
  • Custom connectors: Custom connectors provide the ability to create connectors from existing services and APIs in catalogs.
  • Monitoring and notification: iPaaS solutions provide a console for monitoring resource utilization, system health, the ability to start and stop processes, and more.
  • Reporting and analytics: The reporting and analytics feature provides dashboards for real-time insights into API performance, usage, and errors.
  • Routing and orchestration: iPaaS enables data routing on a configuration basis and managing complex workflows through an orchestration engine.
  • Data mapping: Data mapping facilitates to and fro data mapping according to the data model between applications or web services.
  • Data transformation: Standard tools and functions are available to convert data values from the data format of a source system into the data format of a destination system.
  • Data encryption: iPaaS solutions employ data encryption both at rest and in transit.
  • Role-based control: iPaaS controls access to integration functionalities by assigning user roles.
  • Security standards: Security standards in iPaaS solutions comply with key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA, and more to protect and safeguard data.
  • Communication protocol: iPaaS supports secure communication protocols like FTPS, SFTP, and more.
  • Data virtualization: The software integrates data from disparate sources without physical data movement.
  • Master data management: iPaaS supports managing master data by removing duplicates, standardizing data in mass, using rules, and more to eliminate incorrect data from entering the system.
  • Big data processing: Big data processing features provide integration to big data sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra, and HBase).
  • Electronic data interchange (EDI): The software provides integrations to EDI service providers.

Other Features of PaaS Software: Hybrid Capabilities, Reusable connectors Capabilities 

What are the benefits of using iPaaS platforms?

iPaaS tools offer a centralized platform to deploy, manage, and integrate data from multiple clouds and on-premises applications and systems to create a single source of truth to access all the data resources across an organization most seamlessly and effortlessly possible. Organizations look for robust iPaaS software that supports multiple integration patterns with enhanced flexibility. The benefits of using an iPaaS solution include:

Cost efficiency: An iPaaS software can help save costs when hiring highly paid developers to build and deploy integrations. This software is available on a subscription basis in the cloud, therefore there are no additional costs associated with hardware or software.

Increased efficiency and productivity: An iPaaS solution typically helps enterprises seamlessly and efficiently integrate multiple applications and data irrespective of where they reside. This makes real-time data readily available and helps organizations save time for their IT teams to reduce juggling between applications and systems to search for information. The centralized dashboard made available through an iPaaS solution lets businesses have end-to-end visibility across their integration flows, thus making it easy for them to focus on other processes.

Less complex and easy to use: iPaaS tools are mostly based on low-code or zero-code development; they don’t require employees to be highly specialized coders to use the platform. The platform comes with prebuilt connectors, which help accelerate integration projects, helping businesses cut time around building integrations with traditional techniques. Since the platform is on the cloud, the provider takes up the responsibility of maintenance, upgrades, security, and reliability of the solution.

Who uses iPaaS tools?

The following are some common users based on profession and role within an organization:

Application developer: Application development teams have a huge stake in how applications communicate and function with others. This typically requires APIs and integrations to be included in an application or made easily available to the platform’s user base. An application developer may leverage one of the integration applications to create functional integrations based on the expected needs of the target audience. These integrations can be prebuilt and marketed as such so potential customers know which of their existing applications can sync and exchange data with the new platform. In many cases, developers create new integrations for a product based on user demand or in response to popular applications on the market. iPaaS solutions allow application developers to do this with relative ease by using templates from past integrations; this enables them to deploy finished integrations to active users more efficiently.

Cloud architect: Cloud architects help organizations oversee cloud strategies, such as application design and updating system architectures based on evolving software and hardware across an organization. If a company updates a legacy system or introduces a new technology into its IT infrastructure, it may require additional steps. For example, a company may want to test new integrations before full deployment. Cloud architects can leverage iPaaS solutions to easily create new integrations while managing existing integrations when new technologies are introduced, or old ones are altered. This ensures that company systems perform at the highest level, even as individual components undergo modifications.

Network engineer: Network engineers share similar responsibilities to cloud architects but focus more on on-premises technologies and their corresponding activities across an organization. These roles have both engineering and administration components, from the planning and design of system architectures to the management and troubleshooting of company systems. If employees encounter issues with interactions between separate applications, network engineers can create new integrations or manage existing ones to resolve communication issues. They may also proactively create new integrations for new applications in the company network.

What are the alternatives to iPaaS software?

Alternatives to iPaaS can replace this type of software, either partially or completely, include:

Enterprise service bus (ESB) software: ESB is an architectural pattern that enables applications to communicate easily and allow data transfers between them. These solutions are specifically designed to cater to on-premises integrations, although some can also manage cloud-based integrations. iPaaS and ESB serve the same purpose of integration for enterprise applications and systems, however, the difference between them is with the type and level of integrations they handle and the deployment options they cater to. An iPaaS can manage both cloud and on-premises integrations, whereas ESB chiefly works on on-premises integrations.

Challenges with iPaaS platforms

Software solutions can come with their own set of challenges. 

Custom requirements: Although iPaaS solutions cater to multiple integration needs and use cases in the market, there can be uncommon use cases where iPaaS has no solutions. This could be because the requirement is too customized technically. A major drawback of an iPaaS solution is that it cannot serve highly specific functional and technical requirements at times, which is when vendors need to look for other integration tools and techniques.

How to choose the iPaaS software

Requirements Gathering (RFI/RFP) for iPaaS

Whether a company is just starting out and looking to purchase the first iPaaS solution or an organization needs to update a legacy system, wherever a business is in its buying process, g2.com can help select the best iPaaS software for the business.

The particular business pain points might be related to integrating data and applications deployed across the organization, whether on-premises or in the cloud, that must be connected well to attain a centralized real-time view of all the data. Users should think about the pain points and jot them down; these should be used to help create a checklist of criteria. Additionally, the buyer must determine the number of employees needing this software, as this drives the number of licenses they will likely buy.

Taking a holistic overview of the business and identifying pain points can help the team springboard into creating a checklist of criteria. The checklist is a detailed guide with necessary and nice-to-have features, including budget, features, number of users, integrations, security requirements, cloud or on-premises solutions, and more.

Depending on the deployment scope, it might be helpful to produce a request for information (RFI), a one-page list with a few bullet points describing what is needed from the iPaaS software.

Compare iPaaS Products

Create a long list

From meeting the business functionality needs to implementation, vendor evaluations are an essential part of the software buying process. For ease of comparison, after all, demos are complete, it helps to prepare a consistent list of questions regarding specific needs and concerns to ask iPaaS vendors.

Create a short list

From the long list of vendors, it is helpful to narrow down the list of vendors and come up with a shorter list of contenders, preferably no more than three to five. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions.

Conduct demos

To ensure the comparison is thoroughgoing, the user should demo each solution on the shortlist with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. 

Selection of iPaaS

Choose a selection team

Before getting started, it's crucial to create a winning selection team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interests, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. The vendor selection team may be smaller in smaller companies, with fewer participants, multitasking, and taking on more responsibilities.

Negotiation

Just because something is written on a company’s pricing page does not mean it is a hard and fast rule to follow (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, some integration platform as a service vendors may be willing to discount multi-year contracts or recommend the product to others.

Final decision

After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to return to the drawing board.

How much does iPaaS software cost?

iPaaS solutions are mostly available as subscription models with pricing tiers that depend on parameters like the volume of data being moved, processing power utilized, number of connections, and so forth. Sometimes, iPaaS companies choose to include additional costs such as support and training provisions, building and deploying additional new integrations, and more.