LogMeIn Resolve
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LogMeIn Resolve
By GoTo
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4.4 out of 5 stars
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LogMeIn Resolve Reviews & Product Details - Page 41

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LogMeIn Resolve Overview

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What is LogMeIn Resolve?

LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like remote monitoring, access, and support with time-saving tools such as ticketing, AI-assisted task automation, and patch management, enabling faster problem-solving and improving IT oversight. Built with the industry’s first zero trust access controls, Resolve allows agents to contain digital threats and secure company devices with confidence. With integrations across tools like MS Teams, Logitech, and Jira Service Desk, we help organizations maximize their IT resources through our consolidated platform. Learn more at www.logmein.com/products/resolve

LogMeIn Resolve Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,450 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Description

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.

TJ
Overview Provided by:
Tom Jarus

Recent LogMeIn Resolve Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Great Product - questionable billing"
Very good software. I have used Goto Assist for many years
Read more
DI
David I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Wonderful product for a small MSP"
the dashboard is simple and easy to navigate, the client installation is easy and quick. The product has so many features it was beyond my expecta...
Read more
Bhavesh B.
BB
Bhavesh B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Nice remote support product"
Secure Connectivity between the host and client
Read more

LogMeIn Resolve Pricing

Free
Free
3 Agent / 5 Endpoints
Standard
$57.00
1 Agent / 25 Endpoints
Remote Support
$40.00
1 Agents
Premium
Contact Us
3 Agents / 100 Endpoints
See all 5 LogMeIn Resolve pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

LogMeIn Resolve Media

LogMeIn Resolve Demo - Dashboard - Fleet Summary
Dashboard - Fleet Summary
LogMeIn Resolve Demo - Alerting - Policy Setup
Alerting - Policy Setup
LogMeIn Resolve Demo - Antivirus - Scan Report
Antivirus - Scan Report
LogMeIn Resolve Demo - GoPilot - Interactive AI Assistant
GoPilot - Interactive AI Assistant
LogMeIn Resolve Demo - MDM - Configuration Profile (Android)
MDM - Configuration Profile (Android)
LogMeIn Resolve Product Overview
Play LogMeIn Resolve Video
LogMeIn Resolve Product Overview
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Official Downloads

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Video Reviews

Review by Mani V.
LogMeIn Resolve review by Mani V.
Play LogMeIn Resolve review by Mani V.
Goto Assist is very useful
Review by Ashton B.
LogMeIn Resolve review by Ashton B.
Play LogMeIn Resolve review by Ashton B.
All I have to do is send a link
See all video reviews

439 LogMeIn Resolve Reviews

4.4 out of 5
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439 LogMeIn Resolve Reviews
4.4 out of 5
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4.4 out of 5
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LogMeIn Resolve Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LogMeIn ResolveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Link based desktop sharing and controls. Incredibly easy to enter a remote support session for desktop and client break-fix. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Its a bit pricey but seems to be working out in terms of ROI Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Remote Support to outlying offices and remote workers. Review collected by and hosted on G2.com.

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David T.
DT
Applications Development Manager
Law Practice
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Nothing in particular - works similar to other like products Nothing in particular - works similar to other like products Nothing in particular - works similar to other like products Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

nothing comes to mind nothing comes to mind nothing comes to mind Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

connectivity Review collected by and hosted on G2.com.

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Verified User in Management Consulting
AM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

the ease of use. I also have had no issues with latency Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Not really sure I have one.This product just works for us Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

I have several outside salesmen and it really helps me when they are out on the road Review collected by and hosted on G2.com.

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Erin D.
ED
Epic Grand Central Credentialed Trainer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

That it is a cloud based, remote program and it is relatively inexpensive. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Sometimes it is slow and sometimes it doesn't always work. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

We are saving time and money. The remote access feature is awesome. Review collected by and hosted on G2.com.

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Daniel G.
DG
Director of Information Technology
Education Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Easy to use and easy to connect to friends I help with their issues. it is easy to get them to download the file and run the GoToAssist setup. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

I don't seem to be able to pay a one-time fee anymore. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Resolve:

TeamViewer Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Quality of service! Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Works flawless. Everything you can rely on with GTM you can rely on with GTA. Great product.

Works flawless. Everything you can rely on with GTM you can rely on with GTA. Great product.

Works flawless. Everything you can rely on with GTM you can rely on with GTA. Great product. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Nothing. Product is perfect for what I need.

Nothing. Product is perfect for what I need.

Nothing. Product is perfect for what I need.

Nothing. Product is perfect for what I need. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Technical support. Review collected by and hosted on G2.com.

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Verified User in International Trade and Development
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Use it remote connect to my office computer through Citrix GotoAssist and Xenapp and it works flawlessly always. Never an issue but sometimes depending on the network speed we may find some lagging. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

The lagging caused by this software sometimes slows down the work but otherwise this is a great software. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Resolve:

check your network speed before using this. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Remote connections to my desktop during inclement weather without disturbing the deliverables. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about LogMeIn Resolve?

Efficiency, ease of use. This product is great! Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Interface. Sometimes it can be hard to find things without saving favorites Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Good platform Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Remote Desktop Unattended support. We have remote users all over the world and when the unattended support worked properly, this was a valuable tool. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Restrictions with help desk ticket features. Inconsistency with the product. Sometimes computers would drop out of unattended support and we could not reach them. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

We kept this until this year and we were able to get Kaseya for MUCH less per year and it does many more things than GTA. Since we only support internally, it works for us. Review collected by and hosted on G2.com.

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Valerie D.
VD
Registered Nurse
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Easy to use. Very Dependable. Allows me to access information from home. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Nothing. This product is built well. Makes my work at home easier. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Able to access my work from home. Review collected by and hosted on G2.com.

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LogMeIn Resolve Comparisons

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