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Best Mobile Device Management (MDM) Software

Tian Lin
TL
Researched and written by Tian Lin

Mobile Device Management (MDM) software is vital for businesses managing mobile devices like smartphones and tablets. These devices are ubiquitous, but pose security risks.

IT departments use MDM to monitor and secure devices across various providers and operating systems to comply with policies and maintain control.

MDM helps IT and security leaders provision and secure devices by applying custom policies. It prevents data loss, unauthorized software installs, and access to corporate data.

To qualify for inclusion in the Mobile Device Management category, a product must:

Be compatible with all common or company-issued mobile devices, and support necessary operating systems and platforms
Function through/with multiple service providers
Customize, according to company policy and/or requirements.
Integrate with the already existing IT, administrative, and application systems
Enable the remote configuration, locking, wiping, detection, and encryption of devices
Report on device activity

Best Mobile Device Management (MDM) Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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149 Listings in Mobile Device Management (MDM) Available
By Jamf
(1,863)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Mobile Device Management (MDM) software
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Entry Level Price:$3.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jamf Pro is a purpose-built device management solution for Apple devices that allows organizations to automate every aspect of device and application management. It empowers IT professionals to deploy

    Users
    • Systems Administrator
    • IT Manager
    Industries
    • Education Management
    • Higher Education
    Market Segment
    • 51% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jamf Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    296
    Device Management
    284
    Features
    203
    Apple Device Management
    199
    Jamf Services
    150
    Cons
    Difficult Learning
    67
    Complexity
    61
    Missing Features
    59
    Learning Curve
    58
    Feature Deficiency
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jamf Pro features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Whitelist
    Average: 8.5
    9.2
    Remote Wipe
    Average: 8.9
    8.6
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jamf
    Company Website
    Year Founded
    2002
    HQ Location
    Minneapolis, MN
    Twitter
    @JAMFSoftware
    10,782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,636 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jamf Pro is a purpose-built device management solution for Apple devices that allows organizations to automate every aspect of device and application management. It empowers IT professionals to deploy

Users
  • Systems Administrator
  • IT Manager
Industries
  • Education Management
  • Higher Education
Market Segment
  • 51% Enterprise
  • 41% Mid-Market
Jamf Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
296
Device Management
284
Features
203
Apple Device Management
199
Jamf Services
150
Cons
Difficult Learning
67
Complexity
61
Missing Features
59
Learning Curve
58
Feature Deficiency
56
Jamf Pro features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Whitelist
Average: 8.5
9.2
Remote Wipe
Average: 8.9
8.6
Blacklist
Average: 8.5
Seller Details
Seller
Jamf
Company Website
Year Founded
2002
HQ Location
Minneapolis, MN
Twitter
@JAMFSoftware
10,782 Twitter followers
LinkedIn® Page
www.linkedin.com
2,636 employees on LinkedIn®
(1,827)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
    • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
    • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,100
    Features
    705
    Automation
    575
    Customer Support
    525
    Remote Access
    521
    Cons
    Missing Features
    536
    Improvement Needed
    278
    Feature Issues
    273
    Limited Features
    247
    Needs Improvement
    244
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Whitelist
    Average: 8.5
    8.4
    Remote Wipe
    Average: 8.9
    7.8
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
  • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
  • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,100
Features
705
Automation
575
Customer Support
525
Remote Access
521
Cons
Missing Features
536
Improvement Needed
278
Feature Issues
273
Limited Features
247
Needs Improvement
244
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
7.9
Whitelist
Average: 8.5
8.4
Remote Wipe
Average: 8.9
7.8
Blacklist
Average: 8.5
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,139 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®

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(3,047)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Mobile Device Management (MDM) software
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Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

    Users
    • IT Manager
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JumpCloud is a cloud directory program that provides user management, system provisioning, and authentication services across multiple platforms.
    • Users like its intuitive design, ease of use, robust security features, and the ability to manage users, devices, and access in one place, making it ideal for remote and hybrid work environments.
    • Users experienced issues with the initial setup being complicated for new users, the user interface having a learning curve, and some features not working properly when offline.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JumpCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    719
    Device Management
    510
    Integrations
    327
    Security
    324
    Easy Integrations
    285
    Cons
    Missing Features
    262
    Improvement Needed
    222
    Limited Features
    147
    Lack of Features
    105
    Learning Curve
    96
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JumpCloud features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Whitelist
    Average: 8.5
    8.7
    Remote Wipe
    Average: 8.9
    8.3
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Louisville, CO
    Twitter
    @JumpCloud
    37,102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    828 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

Users
  • IT Manager
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JumpCloud is a cloud directory program that provides user management, system provisioning, and authentication services across multiple platforms.
  • Users like its intuitive design, ease of use, robust security features, and the ability to manage users, devices, and access in one place, making it ideal for remote and hybrid work environments.
  • Users experienced issues with the initial setup being complicated for new users, the user interface having a learning curve, and some features not working properly when offline.
JumpCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
719
Device Management
510
Integrations
327
Security
324
Easy Integrations
285
Cons
Missing Features
262
Improvement Needed
222
Limited Features
147
Lack of Features
105
Learning Curve
96
JumpCloud features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.4
Whitelist
Average: 8.5
8.7
Remote Wipe
Average: 8.9
8.3
Blacklist
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
Louisville, CO
Twitter
@JumpCloud
37,102 Twitter followers
LinkedIn® Page
www.linkedin.com
828 employees on LinkedIn®
(584)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
Entry Level Price:Starting at $2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Through advanced automation and thoughtful experiences, we’re bringing much-needed harm

    Users
    • IT Manager
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kandji Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Customer Support
    150
    Device Management
    109
    Easy Setup
    92
    User Interface
    86
    Cons
    Missing Features
    40
    Device Management
    39
    Lacking Features
    39
    Expensive
    32
    Limited Compatibility
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kandji features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Whitelist
    Average: 8.5
    9.5
    Remote Wipe
    Average: 8.9
    8.5
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kandji
    Company Website
    Year Founded
    2018
    HQ Location
    San Diego, California
    Twitter
    @KandjiMDM
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    297 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Through advanced automation and thoughtful experiences, we’re bringing much-needed harm

Users
  • IT Manager
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 21% Small-Business
Kandji Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Customer Support
150
Device Management
109
Easy Setup
92
User Interface
86
Cons
Missing Features
40
Device Management
39
Lacking Features
39
Expensive
32
Limited Compatibility
30
Kandji features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.6
Whitelist
Average: 8.5
9.5
Remote Wipe
Average: 8.9
8.5
Blacklist
Average: 8.5
Seller Details
Seller
Kandji
Company Website
Year Founded
2018
HQ Location
San Diego, California
Twitter
@KandjiMDM
3 Twitter followers
LinkedIn® Page
www.linkedin.com
297 employees on LinkedIn®
(3,366)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
    • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
    • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    334
    Remote Access
    198
    Remote Work
    195
    Remote Control
    157
    Easy Access
    147
    Cons
    Connection Issues
    91
    Connectivity Issues
    91
    Remote Access Issues
    82
    Expensive
    70
    Slow Performance
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Whitelist
    Average: 8.5
    8.4
    Remote Wipe
    Average: 8.9
    8.3
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
  • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
  • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
334
Remote Access
198
Remote Work
195
Remote Control
157
Easy Access
147
Cons
Connection Issues
91
Connectivity Issues
91
Remote Access Issues
82
Expensive
70
Slow Performance
65
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Whitelist
Average: 8.5
8.4
Remote Wipe
Average: 8.9
8.3
Blacklist
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,907 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
(273)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AirDroid Business, an enterprise-grade Mobile Device Management(MDM) solution, is designed to help businesses manage and control fleets of Android and Windows devices from a central dashboard. With

    Users
    • Founder
    • Co-Founder
    Industries
    • Information Technology and Services
    • Renewables & Environment
    Market Segment
    • 49% Small-Business
    • 49% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Airdroid Business is a mobile device management software that provides remote access tools for managing apps, support, and data sharing on smartphones and computers.
    • Users like the user-friendly interface, quick setup, and comprehensive tool suite of Airdroid Business, which allows for smooth workflow and easy management of devices from one location.
    • Reviewers experienced issues with the cost factor when using over 10 devices, lack of iOS support, and occasional slow response during screen sharing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AirDroid Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Device Management
    145
    Remote Access
    137
    Remote Control
    123
    Remote Management
    106
    Cons
    Limited Compatibility
    26
    Remote Access Issues
    23
    Expensive
    21
    Platform Compatibility
    20
    Improvement Needed
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AirDroid Business features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Whitelist
    Average: 8.5
    9.5
    Remote Wipe
    Average: 8.9
    9.7
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Singapore, SG
    Twitter
    @AirDroidB
    158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AirDroid Business, an enterprise-grade Mobile Device Management(MDM) solution, is designed to help businesses manage and control fleets of Android and Windows devices from a central dashboard. With

Users
  • Founder
  • Co-Founder
Industries
  • Information Technology and Services
  • Renewables & Environment
Market Segment
  • 49% Small-Business
  • 49% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Airdroid Business is a mobile device management software that provides remote access tools for managing apps, support, and data sharing on smartphones and computers.
  • Users like the user-friendly interface, quick setup, and comprehensive tool suite of Airdroid Business, which allows for smooth workflow and easy management of devices from one location.
  • Reviewers experienced issues with the cost factor when using over 10 devices, lack of iOS support, and occasional slow response during screen sharing.
AirDroid Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Device Management
145
Remote Access
137
Remote Control
123
Remote Management
106
Cons
Limited Compatibility
26
Remote Access Issues
23
Expensive
21
Platform Compatibility
20
Improvement Needed
18
AirDroid Business features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.6
Whitelist
Average: 8.5
9.5
Remote Wipe
Average: 8.9
9.7
Blacklist
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
Singapore, SG
Twitter
@AirDroidB
158 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
(902)4.4 out of 5
10th Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    351
    Patch Management
    269
    Features
    224
    Software Deployment
    183
    Endpoint Management
    172
    Cons
    Missing Features
    108
    Feature Issues
    99
    Complexity
    74
    Poor Customer Support
    71
    Needs Improvement
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Whitelist
    Average: 8.5
    8.4
    Remote Wipe
    Average: 8.9
    8.1
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
351
Patch Management
269
Features
224
Software Deployment
183
Endpoint Management
172
Cons
Missing Features
108
Feature Issues
99
Complexity
74
Poor Customer Support
71
Needs Improvement
70
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Whitelist
Average: 8.5
8.4
Remote Wipe
Average: 8.9
8.1
Blacklist
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,655 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(6,642)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Mobile Device Management (MDM) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
    • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
    • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,775
    Intuitive
    2,796
    Simple
    2,336
    User Interface
    1,983
    Easy Access
    1,916
    Cons
    Missing Features
    706
    Limited Features
    441
    Not User-Friendly
    425
    Learning Curve
    387
    Poor Interface Design
    386
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Whitelist
    Average: 8.5
    9.4
    Remote Wipe
    Average: 8.9
    8.9
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    9,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
  • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
  • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,775
Intuitive
2,796
Simple
2,336
User Interface
1,983
Easy Access
1,916
Cons
Missing Features
706
Limited Features
441
Not User-Friendly
425
Learning Curve
387
Poor Interface Design
386
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Whitelist
Average: 8.5
9.4
Remote Wipe
Average: 8.9
8.9
Blacklist
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
9,128 Twitter followers
LinkedIn® Page
www.linkedin.com
3,863 employees on LinkedIn®
(37)4.3 out of 5
View top Consulting Services for Admin
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily add users, manage devices and configure security and settings so your data stays safe. Administration shouldn't need a manual.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 49% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Admin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features Variety
    1
    Cons
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Admin features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Whitelist
    Average: 8.5
    8.6
    Remote Wipe
    Average: 8.9
    8.7
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,520,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Easily add users, manage devices and configure security and settings so your data stays safe. Administration shouldn't need a manual.

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 49% Mid-Market
  • 41% Small-Business
Admin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features Variety
1
Cons
Insufficient Information
1
Admin features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.9
Whitelist
Average: 8.5
8.6
Remote Wipe
Average: 8.9
8.7
Blacklist
Average: 8.5
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
By IBM
(172)4.2 out of 5
Optimized for quick response
View top Consulting Services for IBM MaaS360
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Entry Level Price:$4.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM MaaS360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Features
    25
    Security
    21
    Device Management
    20
    User Interface
    13
    Cons
    Slow Performance
    9
    Learning Curve
    8
    Complexity
    7
    Expensive
    7
    Compatibility Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM MaaS360 features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Whitelist
    Average: 8.5
    8.9
    Remote Wipe
    Average: 8.9
    8.9
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
IBM MaaS360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Features
25
Security
21
Device Management
20
User Interface
13
Cons
Slow Performance
9
Learning Curve
8
Complexity
7
Expensive
7
Compatibility Issues
5
IBM MaaS360 features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Whitelist
Average: 8.5
8.9
Remote Wipe
Average: 8.9
8.9
Blacklist
Average: 8.5
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
By Jamf
(43)4.4 out of 5
Save to My Lists
Entry Level Price:$4.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jamf Now, a cloud-based Mobile Device Management (MDM) solution, is the easiest way to manage iPads, iPhones, Macs and Apple TVs devices for growing small and medium-sized businesses. With Jamf Now y

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jamf Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    User Interface
    2
    Cons
    Lack of Customization
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jamf Now features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Whitelist
    Average: 8.5
    9.9
    Remote Wipe
    Average: 8.9
    10.0
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jamf
    Year Founded
    2002
    HQ Location
    Minneapolis, MN
    Twitter
    @JAMFSoftware
    10,782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,636 employees on LinkedIn®
    Ownership
    NASDAQ: JAMF
Product Description
How are these determined?Information
This description is provided by the seller.

Jamf Now, a cloud-based Mobile Device Management (MDM) solution, is the easiest way to manage iPads, iPhones, Macs and Apple TVs devices for growing small and medium-sized businesses. With Jamf Now y

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 33% Small-Business
Jamf Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
User Interface
2
Cons
Lack of Customization
1
Missing Features
1
Jamf Now features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.2
Whitelist
Average: 8.5
9.9
Remote Wipe
Average: 8.9
10.0
Blacklist
Average: 8.5
Seller Details
Seller
Jamf
Year Founded
2002
HQ Location
Minneapolis, MN
Twitter
@JAMFSoftware
10,782 Twitter followers
LinkedIn® Page
www.linkedin.com
2,636 employees on LinkedIn®
Ownership
NASDAQ: JAMF
(45)4.9 out of 5
8th Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    From businesses to educational institutions, Trio breaks down your conventional management methods and rebuilds them gapless, automated, and simply secure. As a one-of-a-kind mobile device management

    Users
    No information available
    Industries
    • Business Supplies and Equipment
    • Information Technology and Services
    Market Segment
    • 98% Mid-Market
    • 2% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Integrations
    25
    Device Management
    23
    Integration Capabilities
    22
    Features
    20
    Cons
    Complexity
    8
    Learning Curve
    7
    Integration Issues
    4
    Difficult Learning
    3
    Lacking Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trio features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.9
    Whitelist
    Average: 8.5
    10.0
    Remote Wipe
    Average: 8.9
    10.0
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2024
    HQ Location
    Dover, Delaware
    Twitter
    @triomdm
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

From businesses to educational institutions, Trio breaks down your conventional management methods and rebuilds them gapless, automated, and simply secure. As a one-of-a-kind mobile device management

Users
No information available
Industries
  • Business Supplies and Equipment
  • Information Technology and Services
Market Segment
  • 98% Mid-Market
  • 2% Small-Business
Trio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Integrations
25
Device Management
23
Integration Capabilities
22
Features
20
Cons
Complexity
8
Learning Curve
7
Integration Issues
4
Difficult Learning
3
Lacking Features
2
Trio features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.9
Whitelist
Average: 8.5
10.0
Remote Wipe
Average: 8.9
10.0
Blacklist
Average: 8.5
Seller Details
Year Founded
2024
HQ Location
Dover, Delaware
Twitter
@triomdm
4 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GlobalProtect delivers the protection of next-generation security platform to the mobile workforce in order to stop targeted cyberattacks, evasive application traffic, phishing, malicious websites, co

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Networks GlobalProtect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    5
    Reliability
    4
    Remote Access
    4
    Easy Setup
    3
    Cons
    Laggy Performance
    4
    Expensive
    2
    Lack of Customization
    2
    Poor Connectivity
    2
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Networks GlobalProtect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Whitelist
    Average: 8.5
    8.8
    Remote Wipe
    Average: 8.9
    9.4
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    127,110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16,690 employees on LinkedIn®
    Ownership
    NYSE: PANW
Product Description
How are these determined?Information
This description is provided by the seller.

GlobalProtect delivers the protection of next-generation security platform to the mobile workforce in order to stop targeted cyberattacks, evasive application traffic, phishing, malicious websites, co

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Enterprise
  • 38% Mid-Market
Palo Alto Networks GlobalProtect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
5
Reliability
4
Remote Access
4
Easy Setup
3
Cons
Laggy Performance
4
Expensive
2
Lack of Customization
2
Poor Connectivity
2
Slow Performance
2
Palo Alto Networks GlobalProtect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.6
Whitelist
Average: 8.5
8.8
Remote Wipe
Average: 8.9
9.4
Blacklist
Average: 8.5
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
127,110 Twitter followers
LinkedIn® Page
www.linkedin.com
16,690 employees on LinkedIn®
Ownership
NYSE: PANW
(23)4.3 out of 5
9th Easiest To Use in Mobile Device Management (MDM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integra

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sophos Mobile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Ease of Use
    1
    Intuitive
    1
    Navigation Ease
    1
    Security
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sophos Mobile features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Whitelist
    Average: 8.5
    9.0
    Remote Wipe
    Average: 8.9
    10.0
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,763 employees on LinkedIn®
    Ownership
    LSE:SOPH
Product Description
How are these determined?Information
This description is provided by the seller.

Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integra

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 30% Small-Business
Sophos Mobile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Ease of Use
1
Intuitive
1
Navigation Ease
1
Security
1
Cons
This product has not yet received any negative sentiments.
Sophos Mobile features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Whitelist
Average: 8.5
9.0
Remote Wipe
Average: 8.9
10.0
Blacklist
Average: 8.5
Seller Details
Seller
Sophos
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,989 Twitter followers
LinkedIn® Page
www.linkedin.com
4,763 employees on LinkedIn®
Ownership
LSE:SOPH
By SOTI
(25)4.3 out of 5
15th Easiest To Use in Mobile Device Management (MDM) software
View top Consulting Services for SOTI MobiControl
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOTI MobiControl is the Enterprise Mobility Management (EMM) solution that gives you visibility and control over where your business-critical mobile devices are, what they’re doing, how they’re perfor

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Enterprise
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SOTI MobiControl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    1
    Remote Access
    1
    Remote Control
    1
    Setup Ease
    1
    Cons
    Device Management
    1
    Expensive
    1
    Laggy Performance
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SOTI MobiControl features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Whitelist
    Average: 8.5
    8.5
    Remote Wipe
    Average: 8.9
    7.8
    Blacklist
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SOTI
    Year Founded
    1995
    HQ Location
    Mississauga, ON
    Twitter
    @SOTI_Inc
    4,751 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,091 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOTI MobiControl is the Enterprise Mobility Management (EMM) solution that gives you visibility and control over where your business-critical mobile devices are, what they’re doing, how they’re perfor

Users
No information available
Industries
No information available
Market Segment
  • 48% Enterprise
  • 44% Mid-Market
SOTI MobiControl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
1
Remote Access
1
Remote Control
1
Setup Ease
1
Cons
Device Management
1
Expensive
1
Laggy Performance
1
Slow Performance
1
SOTI MobiControl features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
7.9
Whitelist
Average: 8.5
8.5
Remote Wipe
Average: 8.9
7.8
Blacklist
Average: 8.5
Seller Details
Seller
SOTI
Year Founded
1995
HQ Location
Mississauga, ON
Twitter
@SOTI_Inc
4,751 Twitter followers
LinkedIn® Page
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2,091 employees on LinkedIn®

Learn More About Mobile Device Management (MDM) Software

What is mobile device management software?

Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out. 

MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment. 

MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely. 

What are the standard features of mobile device management software?

Mobile device management software offers a range of core features that users find highly beneficial, including:

  • Device identification: MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history.
  • Device configuration: A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices.
  • Device activity tracking: MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use.
  • Data security: Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall data protection.
  • Remote security actions: In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe.

What are the benefits of mobile device management software?

The benefits of using a mobile device management software include:

  • Control over corporate mobile devices: MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company.
  • Cost reduction, increased productivity, and efficiency: MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup. 
  • Compliance management: MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console. 
  • Device and data security: MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets.
  • Remote management: Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured. 
  • Policy enforcement: MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes.

Who uses mobile device management software?

The following professionals most commonly use mobile device management software:

  • Internal IT Teams use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access.
  • Healthcare professionals turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA.
  • Transportation and logistics sector employees rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule.
  • Educational institutions utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions.
  • Retail and service industries securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency.
  • Government employees use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards.
  • Small businesses opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists.
  • Managed service provider institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery.

Mobile device management software pricing

Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software.

  • Per-device pricing: Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management.
  • User-based pricing: Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user.
  • Cloud-based vs. on-premises: Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs.
  • Trial periods: Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan.

Challenges with mobile device management software

Some common challenges with mobile device management software are:

  • Device compatibility: Not all MDM solutions cover every mobile OS or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company.
  • Provider compatibility: Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome.
  • Data security and privacy: Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches.
  • Vendor lock-in: MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs.
  • Complexity: MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties.
  • Cost: Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices. 

Which companies should buy mobile device management software?

Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where MDM is particularly advantageous.

  • Healthcare: Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms. 
  • Retail sector: Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data.
  • Education: The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content. 
  • Warehousing and logistics: Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities. 
  • Transportation: In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems.

How to choose mobile device management software

Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software:

Identify business needs and priorities

Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications. 

Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes.

Choose the necessary technology and features

Selecting the essential technology, MDM involves careful consideration of four indispensable factors:

  • Remote device management: AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution.
  • User experience and ease of use: An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration.
  • Multi-platform support for BYOD Policies: An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices.
  • Application management: The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution.
  • Reporting and analytics: To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data.

In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem.

Review vendor vision, roadmap, viability, and support

Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs.

A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions. 

Evaluate the deployment and purchasing model

It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance.

Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments. 

The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure. 

Put it all together

Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs.

Implementation of mobile device management software

How is mobile device management software implemented?

The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it.

Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access.

Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment.