TeamViewer Reviews & Product Details

It is an excellent tool for providing online support when someone else has problems with their PC or any installed program.

I also like how easy it is to connect with the remote team and check any issues.

Another feature I really like is that I can transfer system files or any program and check it locally.

And the best part is that it allows me to connect from my phone to other devices, which has been very helpful when I have had to solve a problem and don't have a laptop with me. Review collected by and hosted on G2.com.

For small businesses that only use this tool to solve specific problems from time to time, paying for a license is a bit expensive.

They should offer a plan where you can pay per connection or by duration. Review collected by and hosted on G2.com.

I've been using TeamViewer for remote access and support, and overall, I'm very satisfied with its performance and stability. The connection is consistently strong, making it easy to work remotely without any disruptions. The support team is also very responsive, providing fast and helpful assistance whenever I've had questions or needed help with setup. Review collected by and hosted on G2.com.

The only downside I’ve noticed is the new interface. While it looks updated, it can feel a bit clumsy when it comes to managing devices – adding or deleting them is not as intuitive as it used to be. It would be great to see some refinement here to make device management smoother. But beyond that, TeamViewer remains a reliable and effective tool for my needs. Review collected by and hosted on G2.com.

I have been using Teamviewer personally since Ver3, so I have seen a lot of changes. As I do a massive amount of remote work (some sites are over12hrs away and very remote in the Australian Outback!), having remote access that does not fail is essential.

I use Teamviewer daily as most of my machines have a need to be interfaced daily for adds, moves, & changes

The ability to have a personalised remote Quick Support module (complete with our company colours and logo!) to send a link for a customer to download and have them notify us when they need support makes any company look more professional.

We integrate Teamviewer access as part of the procedure hen programming up new remote devices. Implementation

Also, when dealing with Teamviewer Tech support, I have never had any issues with contacting them and having issues addresses. I highly recommend them to anyone Review collected by and hosted on G2.com.

The downside to Teamviewer is that you now need to have an account (free or paid) to connect to another device. Review collected by and hosted on G2.com.

TeamViewer corporation has many services and features that I don't even know or use. But for remote access to other computers, TeamViewer software works very well in Linux, Mac, and Windows. I deal with the subscription fee because of the ease of native software for many Debian variant versions of Linux. Also, when I asked for help, their technical support and forum were good. Review collected by and hosted on G2.com.

I prefer open-source software and perpetual licenses. TeamViewer has a closed-source and a renewing license. I held out for the longest time with my perpetual license version, which is still installed on a couple of older computers. However, the continued work that the good people at TeamViewer Corp are doing has afforded them software that runs natively in Linux (Debian, Ubuntu, Mint, etc.) and is still being perfected. For that "ding," I believe it is understandable that they want a continuing income from us users. Review collected by and hosted on G2.com.

I like how its easy to send files, help a bunch of clients and can support a lot of platforms. Makes it easy to install, even though the new version of that should be more like the older version. Great product and been using it and was grandfathered in from the purchase and miss the day with the cheaper price. Review collected by and hosted on G2.com.

Pricing is always going up and with could lock in the price and grandfathered in. Also, the new version is taking away some of the features that make it easier, since I dont use all the things the new one has. The main thing is to help my clients and get on and fix and make it run more effective. Review collected by and hosted on G2.com.

One of the best things about TeamViewer is how versatile it is. it The ability to connect to various devices across different platforms makes it incredibly flexible for all sorts of use cases, whether it's IT support, troubleshooting, or just helping someone out with their computer remotely.

I had a issue recently and contacted support - they were extremely helpful and solved my issue within a few days. I use TeamViewer at least 3-5 times per week asissting my clients. Review collected by and hosted on G2.com.

As a small business operator with just myself working the only downside I find is the cost to have a TeamViewer licence as find it is expesive outlay each year however is a must for my line of work. Review collected by and hosted on G2.com.

With TeamViewer we have gained a lot of time in productivity, using the program is super easy, file transmission is also. TeamViewer is simple and easy to use by technicians. It is an easy and useful application for connecting with people out of my reach due to distance. Review collected by and hosted on G2.com.

This is a tool that requires a stable connection, otherwise the remote will be slow. Also, file transfers are slow at times. Finally, sometimes there my be duplication of computers. Review collected by and hosted on G2.com.

Teamviewer has been a lifesaver for our company! I use it regularly to access my desktop computer when I am working from home on my laptop. I also use it to log in remotely to our Timble GPS tablets when they are in the field with our foreman. Super easy and simple, even for the older generation of foreman who are not tech savvy. Review collected by and hosted on G2.com.

Nothing comes to mind about dislikes when using TeamViewer. Review collected by and hosted on G2.com.

TeamViewer is a must for instant and reliable connectivity to your remote computer. I like that it has a wide variety of features and integrating it into the organization has been easy. It is perfect for customer support. Review collected by and hosted on G2.com.

I don't like the fact that we have to give permission to access the computers. Also, I don't like the fact that there is no voice chat, like a call, to be able to contact the user directly. Review collected by and hosted on G2.com.

Having an all in one interface to enable quick support from IT without a massive download and easy way to access another machine we may have at work when I'm at home. Allows easy remote working during COVID. Review collected by and hosted on G2.com.

The ongoing cost can be a little prohibitive for some. If running a large organisation with it you need to keep teamviewer updated to the latest version as you won't be able to login remotely without latest version (and in cases of IT support can waste valuable time in installing updates before being able to login. Review collected by and hosted on G2.com.