Best ServiceNow Marketplace Apps

SB
Researched and written by Shaun Bishop

Best ServiceNow Marketplace Apps At A Glance

Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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441 Listings in ServiceNow Store Apps Available
(3,465)4.5 out of 5
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Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote control solution that allows users to connect and control remote systems, provide support, share files, and conduct video conferences.
    • Users frequently mention the ease of installation and use, the ability to handle multiple support session requests at once, the seamless file transfer feature, and the robust security measures.
    • Reviewers experienced issues with connectivity and lagging, difficulties with version compatibility, problems with the copy and paste function, and found the product to be expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Remote Access
    246
    Remote Work
    206
    Remote Control
    203
    Easy Access
    174
    Cons
    Connection Issues
    112
    Connectivity Issues
    107
    Slow Performance
    89
    Remote Access Issues
    87
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    ServiceNow Integration
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote control solution that allows users to connect and control remote systems, provide support, share files, and conduct video conferences.
  • Users frequently mention the ease of installation and use, the ability to handle multiple support session requests at once, the seamless file transfer feature, and the robust security measures.
  • Reviewers experienced issues with connectivity and lagging, difficulties with version compatibility, problems with the copy and paste function, and found the product to be expensive.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Remote Access
246
Remote Work
206
Remote Control
203
Easy Access
174
Cons
Connection Issues
112
Connectivity Issues
107
Slow Performance
89
Remote Access Issues
87
Expensive
77
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
ServiceNow Integration
Average: 8.8
9.1
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,676 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Pipelines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Features
    18
    Integrations
    15
    Automation
    13
    Easy Integrations
    13
    Cons
    Expensive
    8
    Learning Curve
    7
    Complexity
    5
    Integration Issues
    5
    Limited Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Pipelines features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    8.2
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Enterprise
  • 32% Mid-Market
Azure Pipelines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Features
18
Integrations
15
Automation
13
Easy Integrations
13
Cons
Expensive
8
Learning Curve
7
Complexity
5
Integration Issues
5
Limited Features
5
Azure Pipelines features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
8.2
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT

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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Debugging
    64
    Insights
    52
    Features
    47
    Debugging Efficiency
    42
    Cons
    Learning Curve
    49
    Missing Features
    45
    Poor UI
    33
    Poor User Interface
    31
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Debugging
64
Insights
52
Features
47
Debugging Efficiency
42
Cons
Learning Curve
49
Missing Features
45
Poor UI
33
Poor User Interface
31
Complexity
29
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,793 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
(2,413)4.4 out of 5
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View top Consulting Services for Talkdesk
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Entry Level Price:$85.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

    Users
    • Customer Service Representative
    • Quality Analyst
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    243
    Call Management
    141
    Helpful
    130
    Efficiency
    126
    Features
    113
    Cons
    Call Issues
    105
    Technical Issues
    68
    Missing Features
    59
    Notification Issues
    59
    Connection Issues
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    7,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

Users
  • Customer Service Representative
  • Quality Analyst
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
243
Call Management
141
Helpful
130
Efficiency
126
Features
113
Cons
Call Issues
105
Technical Issues
68
Missing Features
59
Notification Issues
59
Connection Issues
52
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
7,081 Twitter followers
LinkedIn® Page
www.linkedin.com
1,271 employees on LinkedIn®
(660)4.5 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

    Users
    • Software Engineer
    • Incident Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 67% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    91
    Ease of Use
    84
    Alert Management
    80
    Notifications
    58
    Automation
    47
    Cons
    Complexity
    37
    Alert Issues
    20
    Learning Curve
    20
    Notification Issues
    18
    Difficult Setup
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

Users
  • Software Engineer
  • Incident Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 67% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
91
Ease of Use
84
Alert Management
80
Notifications
58
Automation
47
Cons
Complexity
37
Alert Issues
20
Learning Curve
20
Notification Issues
18
Difficult Setup
15
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,812 Twitter followers
LinkedIn® Page
www.linkedin.com
1,555 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    9.0
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tenfold
    Year Founded
    2015
    HQ Location
    Austin, Texas
    Twitter
    @growtenfold
    2,353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
9.0
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Seller
Tenfold
Year Founded
2015
HQ Location
Austin, Texas
Twitter
@growtenfold
2,353 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

    Users
    No information available
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 46% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Managed Services (AMS) Integration App Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    27
    Ease of Use
    26
    Automation
    22
    Customer Support
    18
    Solutions
    13
    Cons
    Complexity
    25
    Expensive
    20
    Lack of Customization
    13
    Pricing Issues
    10
    Integration Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,233,435 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

Users
No information available
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 46% Small-Business
  • 33% Mid-Market
AWS Managed Services (AMS) Integration App Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
27
Ease of Use
26
Automation
22
Customer Support
18
Solutions
13
Cons
Complexity
25
Expensive
20
Lack of Customization
13
Pricing Issues
10
Integration Issues
8
AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.2
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,233,435 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Alerting System
    42
    Alert Management
    35
    Alert Notifications
    34
    Incident Management
    34
    Cons
    Expensive
    16
    Poor UI Design
    14
    Complexity
    13
    Pricing Issues
    13
    Confusion
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    ServiceNow Integration
    Average: 8.8
    8.2
    Ease of Setup
    Average: 8.7
    9.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    25,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Alerting System
42
Alert Management
35
Alert Notifications
34
Incident Management
34
Cons
Expensive
16
Poor UI Design
14
Complexity
13
Pricing Issues
13
Confusion
12
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.6
ServiceNow Integration
Average: 8.8
8.2
Ease of Setup
Average: 8.7
9.6
Value
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
25,279 Twitter followers
LinkedIn® Page
www.linkedin.com
1,373 employees on LinkedIn®
(351)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Positive Experience
    43
    Customer Support
    37
    Issue Detection
    36
    Insights
    35
    Cons
    Complexity
    34
    Difficult Learning
    32
    Learning Curve
    31
    Expensive
    11
    Feature Deficiency
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,040 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 11% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Positive Experience
43
Customer Support
37
Issue Detection
36
Insights
35
Cons
Complexity
34
Difficult Learning
32
Learning Curve
31
Expensive
11
Feature Deficiency
11
Nexthink features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.5
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.6
Value
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,283 Twitter followers
LinkedIn® Page
www.linkedin.com
1,040 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Notifications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    3
    Notifications
    3
    Ease of Use
    2
    Alerting System
    1
    Innovation
    1
    Cons
    Alert Issues
    2
    App Issues
    1
    Delays
    1
    Limited Features
    1
    Login Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams Notifications features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Pune, Maharashtra
    Twitter
    @cybagesoftware
    216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,339 employees on LinkedIn®
Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 41% Mid-Market
Microsoft Teams Notifications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
3
Notifications
3
Ease of Use
2
Alerting System
1
Innovation
1
Cons
Alert Issues
2
App Issues
1
Delays
1
Limited Features
1
Login Issues
1
Microsoft Teams Notifications features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.2
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Pune, Maharashtra
Twitter
@cybagesoftware
216 Twitter followers
LinkedIn® Page
www.linkedin.com
9,339 employees on LinkedIn®
(603)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • Senior Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Monitoring
    80
    Real-time Monitoring
    64
    Alerting System
    46
    Easy Monitoring
    44
    Cons
    Missing Features
    34
    Complexity
    27
    Poor UI
    27
    Poor User Interface
    25
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • Senior Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 29% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Monitoring
80
Real-time Monitoring
64
Alerting System
46
Easy Monitoring
44
Cons
Missing Features
34
Complexity
27
Poor UI
27
Poor User Interface
25
Expensive
23
LogicMonitor features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,676 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Features
    4
    Insights
    4
    Automation
    3
    Cloud Services
    3
    Cons
    Expensive
    2
    Inefficient Alert System
    2
    Pricing Issues
    2
    Update Issues
    2
    Admin Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AppDynamics features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    732,001 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Features
4
Insights
4
Automation
3
Cloud Services
3
Cons
Expensive
2
Inefficient Alert System
2
Pricing Issues
2
Update Issues
2
Admin Limitations
1
AppDynamics features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
732,001 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    333
    Patch Management
    245
    Features
    207
    Software Deployment
    172
    Endpoint Management
    158
    Cons
    Missing Features
    100
    Feature Issues
    91
    Complexity
    69
    Needs Improvement
    64
    Poor Customer Support
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
333
Patch Management
245
Features
207
Software Deployment
172
Endpoint Management
158
Cons
Missing Features
100
Feature Issues
91
Complexity
69
Needs Improvement
64
Poor Customer Support
63
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.3
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,686 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(418)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Easy Integrations
    9
    Integrations
    9
    Log Management
    9
    User Interface
    8
    Cons
    Expensive
    10
    Complexity
    9
    Pricing Issues
    9
    Learning Curve
    8
    Difficult Learning
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk Enterprise features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    9.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    732,001 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Enterprise
  • 26% Mid-Market
Splunk Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Easy Integrations
9
Integrations
9
Log Management
9
User Interface
8
Cons
Expensive
10
Complexity
9
Pricing Issues
9
Learning Curve
8
Difficult Learning
6
Splunk Enterprise features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
9.0
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
732,001 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HappySignals provides Enterprise IT Experience Management for CIOs and their IT departments. We show you where end-users struggle and help you to demonstrate the value of IT to business stakeholders.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 100% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HappySignals Experience Management for IT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Positive Experience
    3
    Customer Support
    2
    Solutions
    2
    Ease of Use
    1
    Software Updates
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HappySignals Experience Management for IT features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    ServiceNow Integration
    Average: 8.8
    8.9
    Ease of Setup
    Average: 8.7
    9.2
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @HappySignalsLtd
    560 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HappySignals provides Enterprise IT Experience Management for CIOs and their IT departments. We show you where end-users struggle and help you to demonstrate the value of IT to business stakeholders.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 100% Enterprise
HappySignals Experience Management for IT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Positive Experience
3
Customer Support
2
Solutions
2
Ease of Use
1
Software Updates
1
Cons
This product has not yet received any negative sentiments.
HappySignals Experience Management for IT features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
9.2
ServiceNow Integration
Average: 8.8
8.9
Ease of Setup
Average: 8.7
9.2
Value
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Helsinki, Southern Finland
Twitter
@HappySignalsLtd
560 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®