# LogMeIn Resolve Reviews **Vendor:** GoTo **Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Average Rating:** 4.3/5.0 **Total Reviews:** 464 ## About LogMeIn Resolve LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and security of their IT environments more effectively, the platform offers proactive remote monitoring and management (RMM), remote access and support, asset management, service management, mobile device management (MDM), AI-driven automation and reporting, and so much more. These features all contribute to faster, more effective problem-solving and IT management. Additionally, Resolve is built on the industry's first zero-trust architecture, helping IT teams mitigate threats and securely manage devices. The platform extends capabilities even further through integrations with leading tools like Acronis, Microsoft Teams, Microsoft Intune, Logitech, Jira Service Desk, ConnectWise PSA, HaloPSA, and SentinelOne, to optimize IT resources and streamline workflows. ## LogMeIn Resolve Pros & Cons **What users like:** - Users praise the **user-friendly interface** of LogMeIn Resolve, enhancing ease of use and simplifying their workflow. (54 reviews) - Users appreciate the **convenience and effectiveness** of LogMeIn Resolve, making desktop support streamlined and user-friendly. (29 reviews) - Users appreciate the **convenience of remote access** with GoTo Resolve, enabling quick and effective support across devices. (26 reviews) - Users value the **ease of remote support** with LogMeIn Resolve, enabling quick IT assistance from anywhere. (25 reviews) - Users appreciate the **easy-to-use customer support** of LogMeIn Resolve, enhancing their troubleshooting efficiency and effectiveness. (23 reviews) - Easy Access (18 reviews) - Features (18 reviews) - Connectivity (17 reviews) - Easy to Access (17 reviews) - File Transfer (16 reviews) **What users dislike:** - Users face **remote access issues** with LogMeIn Resolve, including slow performance on older machines and Apple device connection problems. (14 reviews) - Users find LogMeIn Resolve to be **expensive** , especially compared to similar products with equivalent functionality. (12 reviews) - Users experience **slow performance** with LogMeIn Resolve, particularly after updates and during file transfers. (12 reviews) - Users often face **technical issues** like glitches during remote sessions and inaccurate geolocation, impacting their efficiency. (10 reviews) - Users experience **connection issues** with LogMeIn Resolve, leading to delays and occasional disconnections during tasks. (9 reviews) - Feature Issues (8 reviews) - Pricing Issues (8 reviews) - Users face **access issues** with LogMeIn Resolve, struggling with inconsistent launches and unexpected charges upon cancellation. (7 reviews) - Missing Features (7 reviews) - Connectivity Issues (6 reviews) ## LogMeIn Resolve Reviews ### 1. Efficient Remote Access, Frustrating Support **Rating:** 4.0/5.0 stars **Reviewed by:** David K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about LogMeIn Resolve?** I use LogMeIn Resolve to remote into PCs and fix user issues, and also as a helpdesk ticketing system. I really like the ability to connect quickly with my users and see a snapshot of all pertinent information about the PC, like resources etc. If a user says their PC is running slow, I can go to the performance tab to see what's hogging resources, like the CPU or RAM. The initial setup was very easy. **What do you dislike about LogMeIn Resolve?** There is not a good way to contact support and it often takes several days or weeks to get back to you and also I never get any updates as to what is happening with my ticket or any resolution when it is resolved. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I use LogMeIn Resolve to remote into PCs and fix user issues without guiding them to connect. The unattended feature streamlines PC access, and the performance tab quickly identifies what is hogging resources. **Official Response from Goto Customer Success:** > Hi David! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. ### 2. Fast, Secure, Multi-Platform Remote Support in One Console **Rating:** 4.5/5.0 stars **Reviewed by:** Mani J. | IT Support and Operations Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about LogMeIn Resolve?** The advanced tools—such as file transfer, system diagnostics, and session management—make troubleshooting much more effective. It also helps IT teams manage multiple sessions at the same time, which improves productivity and overall support efficiency. I also appreciate its ability to handle support sessions smoothly with minimal setup required for end users. **What do you dislike about LogMeIn Resolve?** It has been reliable throughout my time using it, and I haven’t had any notable concerns or complaints. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It enables real-time remote access to user devices, which helps reduce delays during troubleshooting and support. For me, this means faster response times, less downtime, and the ability to handle multiple support requests more efficiently. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community, and for choosing Goto! ### 3. Easy-to-Use Patch Management and Remote Support in One Powerful Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about LogMeIn Resolve?** Combining patch management with a remote support feature makes this product especially useful. It’s easy to use, so it isn’t a challenge even for junior staff, and they shouldn’t struggle to get up to speed. It also integrates multiple business units onto a single platform and, in my experience, outperforms most products available on the market. Providing remote IT support through it is straightforward, and onboarding new admins onto the platform feels seamless. It’s also a steal given its low pricing. With the newly added AI features, the job gets done even faster. **What do you dislike about LogMeIn Resolve?** Forgetting my signature key but that's more of a user problem **What problems is LogMeIn Resolve solving and how is that benefiting you?** Deploying patches and vulnerability management Providing remote IT support ### 4. Exceptional Remote Support and Effortless Deployment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about LogMeIn Resolve?** The best feature in Resolve is hands down their support section, where you can connect to a remote PC by simply giving the user a link to click on and downloading a launcher for Resolve. This was super helpful in my position because we were moving from using a certain remote viewer, and when it came to deploying the system, we did not run into much trouble at all using this feature. We deployed the installer primarily using Intune so that it will push out to all target machines, and the support feature came in clutch for the machines that were not working correctly on Intune. We use Resolve on a daily basis to support 300+ end users within our business and have been super impressed so far. Both myself and the rest of the team have found it really easy to navigate through Resolve to find and use information/features. **What do you dislike about LogMeIn Resolve?** There are a lot of features that we do not use, so I cannot speak negatively on those without having experienced what it is like to use them, such as the helpdesk feature, which is a big feature that is a part of Resolve, but we use another system for tickets. The only thing that I can say I was not a fan of is the geolocation feature for each device added because it is wildly inaccurate, so if you need to know where a particular device is, do not bother relying on this information. I also find that when I'm on a remote session and switch tabs, it has the tendency to glitch, and the stream disappears. It means I have to disconnect and then reconnect, which is less than ideal when trying to sort an issue out urgently for an end-user. This has happened far too many times for my liking, but maybe it is something that will improve over time. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We needed a solid RMM platform, and Resolve holds its own when it comes to that. Right from when we had a demo for Resolve through a vendor to now that we have integrated and use it on the daily, I have been nothing but impressed at how well it works. **Official Response from Goto Customer Success:** > Hi, Thank you for your feedback! Our team works hard to deliver the best experience possible, and we’ll make sure to pass your comments along to our development team. Thank you for being a valued part of our community! ### 5. Effective Helpdesk + Teams Integration, But Reliability and Support Delays Hurt **Rating:** 3.5/5.0 stars **Reviewed by:** Sharen W. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about LogMeIn Resolve?** The Helpdesk ticketing system, along with its integration with Microsoft Teams, provides a highly effective solution that I greatly appreciate. **What do you dislike about LogMeIn Resolve?** At times, the Teams integration fails, requiring us to depend on LogMeIn’s technical support for a resolution, which can take days or weeks to fix. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoTo Resolve has proven to be an effective solution for our non-profit organization’s technical support helpdesk. It enables the IT Team to efficiently manage IT support requests and identify recurring issues that necessitate comprehensive, long-term solutions. **Official Response from Goto Customer Success:** > Hi Sharen, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 6. Seamless Screenshare, Minor File Sharing Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** W G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about LogMeIn Resolve?** I like LogMeIn Resolve for its seamless screen sharing capability, which helps greatly in support activities. I also appreciate that it can be used directly in a browser tab, which adds to its convenience. Additionally, the ability to invite participants and chat during sessions are features I value. **What do you dislike about LogMeIn Resolve?** Fileshare has extra prompts involved, and preventing the other user's computer from going into sleep mode is an issue. If I am connected to the user's machine, it shouldn't matter that they have stepped away if I am already connected and moving around on their screen. **What problems is LogMeIn Resolve solving and how is that benefiting you?** LogMeIn Resolve helps me screenshare seamlessly for support purposes and can be used in a browser tab, making it more convenient. **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 7. Efficient Remote Access with Minor Alert Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Clinton S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about LogMeIn Resolve?** I have liked getting remote access to devices, even if no user is present. I like running remote execution and running the terminal on someone's computer without them realizing I'm on there. **What do you dislike about LogMeIn Resolve?** I would like to decide what color the labels are. Sometimes the alerts don't update when I update them. I have had to delete updates and remake them. I don't know if I am able to delete old labels that aren't being used anymore. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I use LogMeIn Resolve for managing devices and remote support, solving the problem of accessing computers when no one is at the device. **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. ### 8. Clear End-User Visibility Makes Troubleshooting Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Bill B. | I.S. Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about LogMeIn Resolve?** I like being able to see what an end user is talking about when they are describing the problem they are having. **What do you dislike about LogMeIn Resolve?** I'm trying to set up the helpdesk and integrate it with Teams and I am having some trouble getting it working like I think it should. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We are able to assist remote workers much more efficiently than without it. **Official Response from Goto Customer Success:** > Hello Bill! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service. ### 9. More than support: a strategic management platform to have everything under control **Rating:** 5.0/5.0 stars **Reviewed by:** Tzmani C. | Gerente de Ventas, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** what attracts you the most is that it is not just a support tool, but a strategic management platform that allows you to keep everything under control **What do you dislike about LogMeIn Resolve?** The use of VPN, in the resolve environment console **What problems is LogMeIn Resolve solving and how is that benefiting you?** Remote connection, with mobile devices, the inventories and Help Desk are excellent, analysis that is on the platform. **Official Response from Goto Customer Success:** > Hi Tzmani, Thank you so much for your 5-star rating! We’re delighted to know you’re satisfied with our service. If you have any feedback or suggestions in the future, please don’t hesitate to share, we’re always here to help and listen. ### 10. Intuitive interface, secure connection, and easy integration into different OS **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando L. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** The interface, the security in the connection of the devices, and the ease of integration into different operating systems **What do you dislike about LogMeIn Resolve?** Lack of VPN use in the console within the environment **What problems is LogMeIn Resolve solving and how is that benefiting you?** Connection with mobile devices, inventories, help desk, and performance analysis in the IT area; this benefits technicians for better performance. **Official Response from Goto Customer Success:** > HI Fernando, Thank you so much for your 5-star rating! We’re delighted to know you’re satisfied with our service. If you have any feedback or suggestions in the future, please don’t hesitate to share, we’re always here to help and listen. ### 11. Intuitive interface, secure connection, and easy integration into different operating systems **Rating:** 5.0/5.0 stars **Reviewed by:** Naim A. | Infraestructura de tecnología de la información, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** I like its interface, the security in the connection of the devices, the ease of integration into different operating systems. **What do you dislike about LogMeIn Resolve?** Lack of VPN in the console within the Resolve environment **What problems is LogMeIn Resolve solving and how is that benefiting you?** connection with mobile devices, inventories, help desk, and performance analysis in the IT area; this benefits the technicians for better performance **Official Response from Goto Customer Success:** > Hi Naim, Thank you so much for your 5-star rating! We’re delighted to know you’re satisfied with our service. If you have any feedback or suggestions in the future, please don’t hesitate to share, we’re always here to help and listen. ### 12. Remote Control and MDM That Really Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about LogMeIn Resolve?** Remote control, along with MDM, is also very important. **What do you dislike about LogMeIn Resolve?** I’m a new user, and I haven’t mastered tenants yet. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Customer support and APK delivery have been the main highlights for us. We need APK delivery for each of our clients, and that made it a no-brainer to switch from TeamViewer. **Official Response from Goto Customer Success:** > Hello Brad! Thank you for the fantastic review! We're so glad to hear that you're enjoying LogMeIn Resolve. ### 13. Easy to Use Across Windows, Mac, and Mobile Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Kunjal H. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about LogMeIn Resolve?** It’s easy to use, and it also offers support for Windows, Macs, and mobile devices. **What do you dislike about LogMeIn Resolve?** Support for admins using mobile devices can be slow and, at times, cumbersome. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We mainly use it to monitor and manage internal IT users and systems across the globe. It also works well for unattended devices. **Official Response from Goto Customer Success:** > Hi Kunjal, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 14. User-Friendly Interface That Makes Managing Devices Easy **Rating:** 5.0/5.0 stars **Reviewed by:** kwasi o. | Director of IT & Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** I like the user interface and it appears to be user friendly to me **What do you dislike about LogMeIn Resolve?** If the MDM is fully integrated into the platform will be great. I don't like access it on a different website **What problems is LogMeIn Resolve solving and how is that benefiting you?** Able to do Remote access and inventory management is great benefits to our organization **Official Response from Goto Customer Success:** > Hi Kwasi, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 15. Efficient Remote Connectivity, But Needs Performance Fixes **Rating:** 2.5/5.0 stars **Reviewed by:** Robert J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** I like that with LogMeIn Resolve, as long as the software is installed, I can easily connect to the end users. If it's not installed, it's convenient because the end user can download the software and we can get connected that way. **What do you dislike about LogMeIn Resolve?** There's always a delay when you do control alt delete to get to the change password screen. When you're switching users, there's a delay. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I use LogMeIn Resolve for remotely connecting to end users, making support easier as long as the software is installed. ### 16. Effortless iPad Management, Needs Better Android Support **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** I find the Config Wizard amazing as it walks me through everything, so I don't miss anything. I am impressed by how quickly the setup was, taking only about an hour before I was ready to deploy devices. I also like the real-time status lights feature. **What do you dislike about LogMeIn Resolve?** I can't get any Android phones enrolled. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I use LogMeIn Resolve for managing iPads by rolling dozens of devices at once, which is crucial for smooth operations. **Official Response from Goto Customer Success:** > Hi Bryan! Thank you for your wonderful feedback, we’re glad to hear you enjoy the Config Wizard and real-time status lights! Regarding enrolling Android phones, please check out this helpful guide: How to Enroll Android Devices Manually - https://support.logmein.com/resolve/help/enroll-android-devices-manually?highlight=Android ### 17. AI functions and ease of use that stand out **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador G. | Soporte a usuario, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about LogMeIn Resolve?** Ease of use and it has everything I need in a single tool **What do you dislike about LogMeIn Resolve?** Lack of VPN use within the Resolve console. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Remote access, mobile access, and remote execution **Official Response from Goto Customer Success:** > Hi Salvador, Thank you so much for your 5-star rating! We’re delighted to know you’re satisfied with our service. If you have any feedback or suggestions in the future, please don’t hesitate to share, we’re always here to help and listen. ### 18. Very Useful and Easy to Use for Both Support Teams and Users **Rating:** 3.5/5.0 stars **Reviewed by:** James W. | Service desk analyst, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about LogMeIn Resolve?** It was very useful and very easy to use for both the tech using and the user who needed the support **What do you dislike about LogMeIn Resolve?** I remember having quite a few issues with the licenses, so there would be times it would drop off or not pick up the license apart from that worked fine **What problems is LogMeIn Resolve solving and how is that benefiting you?** It would help techs be able to resolve issues remotely without needing to leave there desk and then help support more users **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 19. LogMeIn Easy Patch Management and Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Steve W. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about LogMeIn Resolve?** Easy Patch management and remote control **What do you dislike about LogMeIn Resolve?** Not enough feedback from update installs in process **What problems is LogMeIn Resolve solving and how is that benefiting you?** Weekly updates for remote users. **Official Response from Goto Customer Success:** > Thank you for the positive review! We're so glad to hear that you're enjoying LogMeIn Resolve. ### 20. Never loads, not worth purchasing. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about LogMeIn Resolve?** Console doesn't load. I might just go cancel this purchase, We just made it Friday for our team. **What do you dislike about LogMeIn Resolve?** Wouldn't know, now that it's deployed, it doesn't load. Feel like I was bait-and-switched into a known broken platform. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Console never loads. Just sits there spinning like you're just trying to load a website in a wrapper, and you put in the wrong domain. Garbage. **Official Response from Goto Customer Success:** > We sincerely apologize for the issue you’re experiencing and any inconvenience this may have caused. We’ve attempted to reach you via email to gather a bit more information; however, we were unable to locate your details. To help us review this matter further and resolve it as quickly as possible, please reach out to us directly at your earliest convenience. ### 21. Reliable Remote Support That Resolves Issues Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about LogMeIn Resolve?** Reliable remote support with minimal user friction. It lets us quickly connect to end‑user devices, troubleshoot in real time, and resolve issues faster without complex setup. **What do you dislike about LogMeIn Resolve?** I haven’t encountered any notable issues or drawbacks so far **What problems is LogMeIn Resolve solving and how is that benefiting you?** LogMeIn Resolve solves the problem of slow and inefficient remote troubleshooting. It allows us to directly access user devices, diagnose issues in real time, and resolve them faster—reducing back‑and‑forth communication and improving overall resolution time **Official Response from Goto Customer Success:** > We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a great experience with us. ### 22. Fast Remote Support and Smooth Helpdesk Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about LogMeIn Resolve?** Speed to remote on after a helpdesk ticket is raised, and integration between the two **What do you dislike about LogMeIn Resolve?** Helpdesk ticketing has had issues with user accounts disappearing **What problems is LogMeIn Resolve solving and how is that benefiting you?** As a product it pretty much gives me the tools I need in one place **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. ### 23. Easy to Use With Minimal Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about LogMeIn Resolve?** Easy too use with little issues or glitches **What do you dislike about LogMeIn Resolve?** Sometimes it lags and the session key doesn't always work the first time **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helps solve issues remotely so we don't have to go out on site **Official Response from Goto Customer Success:** > Hi, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 24. Great Unattended Remote Access, but Updates Often Fail **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about LogMeIn Resolve?** The ability to remote in without user intervention. **What do you dislike about LogMeIn Resolve?** The update section fails to update computers most of the time. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Offsite support. We can help users anywhere in the world. **Official Response from Goto Customer Success:** > Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community! ### 25. Dissapointed by end product **Rating:** 1.5/5.0 stars **Reviewed by:** Cameron D. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about LogMeIn Resolve?** I really enjoyed the backend access that came with Logmein Resolve, being able to run Powershell scripts, copy files and folders and view file structure without bother the user. **What do you dislike about LogMeIn Resolve?** I work in a 100% remote setting, so when Logmein Resolve doesnt start and a user has trouble, i have no way of assisting them, other than asking them to restart their computer in the hopes that the Logemin Resolve might restart and then allow me to access. This is espcially painful when installed on a remote server in Azure when you need to login. Logmein Resolve struggled to work with Windows virtual desktops with Multi-session, it would always attempt to login to the last account that accessed it, so it would often login to a users live session while they are working. It didnt give me the posability of logging in as admin when starting the session. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We no longer use Logmein Resolve, so i unfortunatly cannot commecnt on this. **Official Response from Goto Customer Success:** > Hi Cameron, Thank you for taking the time to share your feedback. We’re really glad to hear you valued the backend access features in Resolve, it’s great to know those helped with your workflow. We’re sorry to hear about the challenges you experienced with remote restarts and compatibility with Azure/Windows virtual desktops. Your insights are important, and we’ve passed this along to our product team as we continue to improve the experience for fully remote environments like yours. If you're open to it, we’d love to understand more about your specific use case and pain points, especially around admin login and multi-session behavior, so we can explore possible solutions or improvements. Thanks again, Cameron! The GoTo Team. ### 26. A great help for helpdesk, also is a easy way to ensure the correct support steps to endusers **Rating:** 4.5/5.0 stars **Reviewed by:** Felix V. | Technical Support Representative, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about LogMeIn Resolve?** The great connection way and the soft remote control usage, also an easy way to transfers files in cases of being needed. **What do you dislike about LogMeIn Resolve?** The most useful options are only under payment. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It has helped me to resolve difficult problems on the customer side without an on-site assistance **Official Response from Goto Customer Success:** > Hi Felix , We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 27. Smooth and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** gilad k. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogMeIn Resolve?** I have been using Go To Resolve (formaly Go To Assist) for the past 3 years. I find it easy to use, easy to add users and easy to access remotely in order to provide support. No user need to be on the other side in cases I need to access a different PC. If neede for any questions, I found their customer service to be supper helpful and very friendly. **What do you dislike about LogMeIn Resolve?** What I dislike about Go To Resolce, is the lack of easy way to nstall the remote user access on the remote computer as it was under Go To Assist. **What problems is LogMeIn Resolve solving and how is that benefiting you?** The problem that Go To Resolve is solving for me is the ability to see the screen that the user is seeing and better understanding the issue they are having. In addition I can install any upgrades or software needed on all the users PC's without trveling or sending a long list of instructions of what to do and how. Another problem that Go To Resolve is solving for me is remote training for new users. ### 28. Wonderful product for a small MSP **Rating:** 5.0/5.0 stars **Reviewed by:** David I. | President / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about LogMeIn Resolve?** the dashboard is simple and easy to navigate, the client installation is easy and quick. The product has so many features it was beyond my expectations. It was super easy to integrate. **What do you dislike about LogMeIn Resolve?** they could not import my trial data into the final version. I had to reinstall the agent on all clients again. **What problems is LogMeIn Resolve solving and how is that benefiting you?** all in one solution ### 29. GoTo Resolve has been a marked improvement on GoTo Assist **Rating:** 4.5/5.0 stars **Reviewed by:** Paul C. | Enterprise Server / Exchange Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** The web dashboard allowing not only remote desktop assistance but also having the ability to check out the specs of the pc, its current use / processes etc and also having the powershell there to use has been great. Powershell scripting batches of intalls / config changes / tweaks etc has also been useful especially for those stubborn machines not picking up group policies due to one issue or another. **What do you dislike about LogMeIn Resolve?** The AI is not quite there yet in my opinion, but it is improving all the time, I much prefer / trust my powershell scripts to what it produces, and everyone it has produced so far has needed a teak or two. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It allows us to write and process scripts on machines that do not often connect to the domain, and if they do connect do not stay connected long enough to get patches / policies applied, Having a batch script and being able to select the individual end pcs to apply it against is a feature I really like. ### 30. It helps me to help others **Rating:** 4.5/5.0 stars **Reviewed by:** Nathanael H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about LogMeIn Resolve?** What I really like on GoTo Resolve is the possebility to search devices by there username. Using other programs, I spend a lot of time, directing collegues, who needed help, to a software and instruct them how to give me access on there computer. With GoTo Resolve the only thing I need to know is who called me. I can find there device by simply looking for there name in the program. I also really like that the application and the web version reconise my keyboard language. I give support to people in diffrent countrys with diffrent keyboards and Go To resolve have the best solution for the diffrent keyboards and I did not recived any problems what so ever. I also like that I can use GoTo Resolve as application and on the Web. Runs very smooth on both and provides everything thats needed! I also like that you provide a msi file for installation, so I can enroll it to all company devices. The option to use a download link to direct support was okay, but I did not have too much occasions to test it. **What do you dislike about LogMeIn Resolve?** Since the recent update, the software performs very slow. I think it´s an issue of the update and that its likeley fixed soon. The fact that I need to enter a security key is sometimes annoying. I know it´s always better to have security measures in place, but sometimes the settings reset it self, so insted of providing the security key once a week, it will be needed for every action and I need to reset it again. Happend to me after I used the web version after a while of using the application. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I can search for user computers by there users name. It saves valuable time, I can use to help them. ### 31. nice tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ruban B. | self employed, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about LogMeIn Resolve?** GoTo Resolve has made it easy for me to provide remote assistance to users and where when I'm anywhere. I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle of a road trip. **What do you dislike about LogMeIn Resolve?** The two biggest issues I've encountered is GoTo Resolve is a bit more resource hungry when providing remote support compared to other remote desktop solutions. Some of our older machines run extremely slowly when I'm using it to remote in. Additionally if the GoTo Resolve client on a machine decides to stop it can be a pain instructing a user how to restart it and is usually easier to tell them to reset the entire machine. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I like what was described to us as a selling point, ticket system, integrated with Teams, inventory management, ease of use, etc. ### 32. Great Product - questionable billing **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about LogMeIn Resolve?** Very good software. I have used Goto Assist for many years **What do you dislike about LogMeIn Resolve?** Be careful of their terms of use. After using the service for many years, I retired recently. I was charged for yearly renewal of the service. The day I received the renewal invoice by email, I called and cancelled. They had already charged my credit card and informed me if I wanted to cancel, I had to do before the renewal date. I was never informed that the subscription was up for renewal. So now I have a year subscript for something I will not use. In my opinion this is very questionable business practice. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Resolving end use users issues remotely.. **Official Response from Katelyn Porter:** > We apologize for any inconvenience you experienced with our billing process. We strive to provide clear communication regarding subscription renewals, and we will take your feedback into consideration to improve our practices. ### 33. A great help desk software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2024 **What do you like best about LogMeIn Resolve?** Easier interface yet providing all important functionalities. remote desktop feature is quite similar to anydesk but unlike anydesk, It rarely has shown any connection issues. Its superfast and very reliable in terms of remote connection. I have used it across macbook, windows and ubuntu. Its flawless across all platforms and easily integratable. I also like the abundance of documentation available in case of any help. Customer support is above par. They are able to resolve issues most of the time. **What do you dislike about LogMeIn Resolve?** Customer Support: Its at par only. At times, I had to do a lot of to and fro to get an issue resolved with the customer support. Delays are also frequent. **What problems is LogMeIn Resolve solving and how is that benefiting you?** No physical presence is required as it provides efficient and fast remote access. I use GoTo assist for project running and management on a remote desktop with ease. we use it as helpdesk tool as well. It scales well with the number of support requests and minimizes response times from support team. overall, great resource optimization tool. **Official Response from Goto Customer Success:** > Hi, We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community! ### 34. Good Software for remote access **Rating:** 4.5/5.0 stars **Reviewed by:** Raghav G. | Customer Support Lead, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** I use GoTo Resolve to connect to our client's computers and servers to troubleshoot issues related to our software. It is better than other tools in the way that i don't have to guide clients to grant me specific permissions. Also it gives us control via web and clients don't have to install anything on their computers. **What do you dislike about LogMeIn Resolve?** Sometimes the screen freezes mid operation and we have to reload the URL to get access **What problems is LogMeIn Resolve solving and how is that benefiting you?** Ours is a software company that gets installed on servers. To troubleshoot issues we need clients' server access. Our clients organisations prohibit installation of remote access softwares on their system. GoTo Resolve helps us to connect to client's screen without any instll needed at client end. ### 35. Nice remote support product **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavesh B. | Partner Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about LogMeIn Resolve?** Secure Connectivity between the host and client **What do you dislike about LogMeIn Resolve?** 2 or more people cannot join the remote session **What problems is LogMeIn Resolve solving and how is that benefiting you?** i can do my work, while support enginer is resolving the issue ### 36. IT solutions software/service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogMeIn Resolve?** Everything is all together in one place and the UI is solid. The mobile app is also really good compared to other ticketing/inventory systems that I've used and that's a big plus for me. Being able to run scripts, manage devices, and remote software are all pretty great as well. Was pretty easy to implement into our environment and easy to integrate. Users didn't have a hard time getting acclimated to it as well as it's pretty simple to use. **What do you dislike about LogMeIn Resolve?** Could be user error on my part, but the software usage isn't as accurate as I would like. Amount of customization for help desk fields could be better. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helpdesk solutions and inventory ### 37. Best remote support and ticketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about LogMeIn Resolve?** Go to resolve is one of the finest ticketing and remote desktop tool which help our work easier and better The ticketing tool has got all the necesary feature that a basic person can understand and work upon. It is a user friendly tool where we can raise a ticket easily. We can also integrate it with multiple other softwares or aplications **What do you dislike about LogMeIn Resolve?** When we connect to the remote access , remote pc or local pc doucments cannot be sent to printers . Which is one of the missing feature And i belive it is under consideration of the product group team and they are working on it. It is in devolepment pipeline. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Go to resolve helps us to remote into the users PC all over the world where we can troubeshoot the issue remotely and resolve it in timely manner. It also helps me in antivirus and endpoint management as a security adminstarator It also gains us some easier way to consiladate it with other application This is also one of the good service desk tool. All in one feature ### 38. Goto Assist is very useful **Rating:** 4.0/5.0 stars **Reviewed by:** Mani V. | Senior IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about LogMeIn Resolve?** Goto Assist is very useful and easy to use Easy access to take remote of end user system Resolved the issue by real time **What do you dislike about LogMeIn Resolve?** Nothing as such Sometime it get crashed and stop responding **What problems is LogMeIn Resolve solving and how is that benefiting you?** Installing softwares and Drivers Sometime even configure OS Change display settings And other troubleshooting ### 39. Remote Tool for easy connect and Fix issues **Rating:** 3.0/5.0 stars **Reviewed by:** Mustafa Asif Ali T. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogMeIn Resolve?** Goto Resolve is an easy to use tool when it comes to connect from web or from any device. Plus point isbthe client don't have to install anything on there end we can easily connect with there system. Another great feature is the detailed description provided about the client system like current useage specifications etc. **What do you dislike about LogMeIn Resolve?** We might face issue like screen freezez in the mid of operation which needs to be reload and start the operation. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Easy to connect with client system from anywhere and with any device. User friendly UI. ### 40. G2 is the GoTo **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** The ease of deployment to our endpoints and the dashboard. **What do you dislike about LogMeIn Resolve?** The most dislike I have about this product is the lack of reporting. **What problems is LogMeIn Resolve solving and how is that benefiting you?** GoTo Resolve is solving our remote management, remote support and patch management. This benefits my department by giving a single pain of glass to perform our daily support and monitoring task. ### 41. Exceptional tool which helped us increase us Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** P Prateesh S. | Cloud Engineer, SRE, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about LogMeIn Resolve?** Goto Resolve is very reliable, it never gave up on me, we have used for managing tickets and remote assisting our product customers. The best feature is the teams integration. **What do you dislike about LogMeIn Resolve?** It has too many things to offer which might become consuming when someone wants to understand different features it provides. An easy showcase of main feature would improve this problem. **What problems is LogMeIn Resolve solving and how is that benefiting you?** The tool has best helped us in the remote management to help our customers, It has turned out to be an effortless solution for our company ### 42. GoToAssist has been instrumental for our business helping identify issues and solve things quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Technical Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about LogMeIn Resolve?** Ability to see users resources and transfer files easily. **What do you dislike about LogMeIn Resolve?** Sometimes has issues with running on a mac so that can be problematic. **What problems is LogMeIn Resolve solving and how is that benefiting you?** Ability to see what a customer is doing right or wrong and identifying issues with how they are using something or an actual issue we need to fix. ### 43. IT Management made easiest with GoTo Resolve **Rating:** 4.0/5.0 stars **Reviewed by:** Devansh A. | Associate - Projects , Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about LogMeIn Resolve?** Remote Access, Allows multiple sessions at a same time, Well settled with Mobile Device, Ease of Ticket Creation, Highly Secured with MFA and SSO Access. **What do you dislike about LogMeIn Resolve?** Not easy for new guys as it requires bit of Technical Knowledge, Monitoring can be an issue when in high load usage. **What problems is LogMeIn Resolve solving and how is that benefiting you?** It has been installed on all the systems to resolve and troubleshoot technical issues on the go. Issues can be easily reviewed and resolved which in returns benefits with efficiency in terms of lagging due to Technical issues. ### 44. Provides best Solution to all the IT needs at a single place **Rating:** 5.0/5.0 stars **Reviewed by:** Rajnish S. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about LogMeIn Resolve?** It provides all the IT solutions needed at a single place, either it be RMM, Remote access, ticket monitoring, etc... Their customer support is really awesome, and available 24*7, anytime facing a challenge, you can easily connect with them... **What do you dislike about LogMeIn Resolve?** Still not found and dislike in the product or services... **What problems is LogMeIn Resolve solving and how is that benefiting you?** As mentioned earlier, its a one stop solution for all your IT needs... Their assist feature helps me a lot in handling questions of my client in order to provide them immediate support... ### 45. the easy way to give remote support a world class tool for remote support **Rating:** 4.5/5.0 stars **Reviewed by:** Ernesto N. | End user services supervisor , Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** its easy to use and deploy, and implement, , stable, secure you can integrate with SAML, and fast you can use it as an MDM **What do you dislike about LogMeIn Resolve?** the professional version its a little expensive **What problems is LogMeIn Resolve solving and how is that benefiting you?** Remote support, software inventory ### 46. A cloud based remote support platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ranjeet V. | Graduate Engineering Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** Used for ticketing support, screen sharing , software solutions , easy integration with other services **What do you dislike about LogMeIn Resolve?** Their basic/free support plan have limiter number of access to support team. **What problems is LogMeIn Resolve solving and how is that benefiting you?** I am working as clouds support eng 1 in aws ( Amazon) from last 20+ months. I have seen many customers used screen sharing, desktop management. Last case on which I worked is related to Remote desktop management for server by user . ### 47. GoTo Resolve has made our business grow by 25% **Rating:** 2.5/5.0 stars **Reviewed by:** Alander P. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about LogMeIn Resolve?** The ability to access clients profiles and walk them through troubleshooting experiences, that allowed us to build a stronger relationship with our clients. **What do you dislike about LogMeIn Resolve?** There happens to be no complaints so far for us, it has been a great case study for others that we promote it to **What problems is LogMeIn Resolve solving and how is that benefiting you?** Troubleshooting clients profile questions or online access functions, being live and remote is better than a phone call, leaving clients to figure out by context instead of visuals. ### 48. Help desk agent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogMeIn Resolve?** I find it very easy for the help desk agent and the end user. The abillity to see the client connecting and downloading the application is awsome. The remote controls are very nice and the software does not lag the connetion with overhead. **What do you dislike about LogMeIn Resolve?** The use on Mac environment is not as nice when making the connection. It is some times difficult to assit the user to make the connection. **What problems is LogMeIn Resolve solving and how is that benefiting you?** We can assist our field support team by resolving issues prior to going on site. We can identify other problems that may need to be addressed prior to going on site. ### 49. Help Desk Ticket Management Solution for Small to Medium Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** DEO S. | Junior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about LogMeIn Resolve?** Monitoring and Alerts Good Security Features Automation Highly Scalable **What do you dislike about LogMeIn Resolve?** Lack of Customization Steep learning curve **What problems is LogMeIn Resolve solving and how is that benefiting you?** In order to handle tickets, troubleshoot issues remotely, provide excellent customer service, and provide high-quality service in a seamless, user-friendly environment, we needed support software. We save time, and since time is money, I suppose we also save money. ### 50. The Go To Suite are all The Beast Options for Assist to Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Robb H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about LogMeIn Resolve?** Makes my IT Support so Easy and effective without any down time **What do you dislike about LogMeIn Resolve?** What took them so long to go public This product is a must have on you GoTO List **What problems is LogMeIn Resolve solving and how is that benefiting you?** Helped keep all the Reps connected and active at all times made any issues a quick fix ## LogMeIn Resolve Discussions - [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) - 1 comment - [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) - 3 comments - [View LogMeIn Resolve pricing details and edition comparison](https://www.g2.com/products/logmein-resolve/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+14%3A41%3A10+-0500&secure%5Bsession_id%5D=15b0cb85-f1df-45e9-9ed0-8d73a3877f62&secure%5Btoken%5D=df3b648777965bd9739dbea5567a7eed25783b50bab620a8d70b178862529f8e&format=llm_user) ## LogMeIn Resolve Integrations - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## LogMeIn Resolve Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Maintenance** - Remote Reboot - Remote Printing **Reporting** - Dashboards - Time Tracking - Surveys **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top LogMeIn Resolve Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,804 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,260 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,112 reviews)