Best Patch Management Software

BS
Researched and written by Brandon Summers-Miller

Patch management software are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. These tools work by tracking updates of various software and middleware solutions. They then alert users of necessary updates or execute updates automatically. Companies seek out the best patch management software to reduce an employee’s responsibility to update their applications and ensure known vulnerabilities are remediated.

To qualify for inclusion in the Patch Management software category, a product must:

Maintain a database of software, middleware, and hardware updates
Alert users of new updates or patch software automatically
Inform administrators of endpoints and users utilizing out-of-date software

Best Patch Management Software At A Glance

Leader:
NinjaOne
NinjaOne
Highest Performer:
Acronis Cyber Protect
Acronis Cyber Protect
Best Contender:
N-able N-central
N-able N-central
Most Niche:
PDQ Connect
PDQ Connect
Most Trending:
NinjaOne
NinjaOne
Show LessShow More
Best Contender:
N-able N-central
N-able N-central
Most Niche:
PDQ Connect
PDQ Connect
Most Trending:
NinjaOne
NinjaOne

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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79 Listings in Patch Management Available
NinjaOne
(1,866)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
    • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
    • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,131
    Features
    727
    Automation
    634
    Customer Support
    569
    Remote Access
    567
    Cons
    Missing Features
    553
    Feature Issues
    278
    Improvement Needed
    277
    Needs Improvement
    250
    Limited Features
    247
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
  • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
  • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,131
Features
727
Automation
634
Customer Support
569
Remote Access
567
Cons
Missing Features
553
Feature Issues
278
Improvement Needed
277
Needs Improvement
250
Limited Features
247
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,189 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
ManageEngine Endpoint Central
(923)4.4 out of 5
13th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    346
    Patch Management
    258
    Features
    216
    Software Deployment
    180
    Endpoint Management
    168
    Cons
    Missing Features
    104
    Feature Issues
    96
    Complexity
    71
    Needs Improvement
    68
    Poor Customer Support
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.7
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
346
Patch Management
258
Features
216
Software Deployment
180
Endpoint Management
168
Cons
Missing Features
104
Feature Issues
96
Complexity
71
Needs Improvement
68
Poor Customer Support
65
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.7
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Read ManageEngine Endpoint Central Reviews

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Datto RMM
(679)4.5 out of 5
5th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a tool for remote monitoring and management, integrating with other Kaseya products and allowing automation and remote access to multiple databases.
    • Users like the ease of use, the robust automation features, the ability to handle most issues, and the comprehensive monitoring that Datto RMM provides, along with its seamless integration with other tools and platforms.
    • Users experienced issues with slow connectivity, limited Mac support, complicated interface, slow updates on security permissions, and difficulties with software deployments and custom monitor creation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    313
    Features
    173
    Automation
    141
    Integrations
    141
    Remote Access
    139
    Cons
    Missing Features
    114
    Remote Access Issues
    114
    Feature Issues
    113
    Slow Performance
    80
    Needs Improvement
    73
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Quality of Support
    Average: 8.8
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,642 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a tool for remote monitoring and management, integrating with other Kaseya products and allowing automation and remote access to multiple databases.
  • Users like the ease of use, the robust automation features, the ability to handle most issues, and the comprehensive monitoring that Datto RMM provides, along with its seamless integration with other tools and platforms.
  • Users experienced issues with slow connectivity, limited Mac support, complicated interface, slow updates on security permissions, and difficulties with software deployments and custom monitor creation.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
313
Features
173
Automation
141
Integrations
141
Remote Access
139
Cons
Missing Features
114
Remote Access Issues
114
Feature Issues
113
Slow Performance
80
Needs Improvement
73
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Quality of Support
Average: 8.8
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,642 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Atera
(817)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
    • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
    • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    454
    Features
    293
    Automation
    228
    Remote Access
    206
    Customer Support
    196
    Cons
    Missing Features
    229
    Limited Features
    155
    Feature Issues
    119
    Improvement Needed
    94
    Technical Issues
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,593 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
  • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
  • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
454
Features
293
Automation
228
Remote Access
206
Customer Support
196
Cons
Missing Features
229
Limited Features
155
Feature Issues
119
Improvement Needed
94
Technical Issues
77
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,593 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®
Patch My PC
(682)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We empower over 7,160 other companies to patch and streamline on some of the most difficult IT headaches involved with patching. This is the integration to Microsoft Configuration Manager, WSUS, and I

    Users
    • System Administrator
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 53% Enterprise
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Patch My PC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    156
    Customer Support
    150
    Ease of Use
    99
    Easy Setup
    68
    Time-saving
    64
    Cons
    Missing Features
    37
    Needs Improvement
    21
    Access Issues
    14
    Mac Support
    14
    Lack of Cloud Support
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Patch My PC features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 8.8
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Patch My PC
    Company Website
    Year Founded
    2011
    HQ Location
    Castle Rock, US
    Twitter
    @PatchMyPC
    7,394 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We empower over 7,160 other companies to patch and streamline on some of the most difficult IT headaches involved with patching. This is the integration to Microsoft Configuration Manager, WSUS, and I

Users
  • System Administrator
  • Systems Engineer
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 53% Enterprise
  • 43% Mid-Market
Patch My PC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
156
Customer Support
150
Ease of Use
99
Easy Setup
68
Time-saving
64
Cons
Missing Features
37
Needs Improvement
21
Access Issues
14
Mac Support
14
Lack of Cloud Support
10
Patch My PC features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 8.8
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Patch My PC
Company Website
Year Founded
2011
HQ Location
Castle Rock, US
Twitter
@PatchMyPC
7,394 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Action1
(470)4.9 out of 5
1st Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a cloud-based Remote Monitoring and Management (RMM) platform that provides enterprise-grade patch management for teams of all sizes, enabling structured and secure management of updates, software deployment, and real-time device management.
    • Reviewers frequently mention the ease of implementation and use, the wide range of features, the ability to manage patches, software, and active devices in real time, and the generous free plan for smaller companies.
    • Reviewers noted some limitations such as the lack of offline capabilities, the complexity of higher-level features like compliance reporting and automation, the lack of remote desktop support for Mac products, and the need for devices to be connected to the internet for full management capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    230
    Patch Management
    203
    Software Deployment
    145
    Automation
    131
    Features
    130
    Cons
    Missing Features
    104
    Remote Access Issues
    49
    Feature Limitations
    45
    Feature Issues
    39
    Improvement Needed
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Quality of Support
    Average: 8.8
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a cloud-based Remote Monitoring and Management (RMM) platform that provides enterprise-grade patch management for teams of all sizes, enabling structured and secure management of updates, software deployment, and real-time device management.
  • Reviewers frequently mention the ease of implementation and use, the wide range of features, the ability to manage patches, software, and active devices in real time, and the generous free plan for smaller companies.
  • Reviewers noted some limitations such as the lack of offline capabilities, the complexity of higher-level features like compliance reporting and automation, the lack of remote desktop support for Mac products, and the need for devices to be connected to the internet for full management capabilities.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
230
Patch Management
203
Software Deployment
145
Automation
131
Features
130
Cons
Missing Features
104
Remote Access Issues
49
Feature Limitations
45
Feature Issues
39
Improvement Needed
34
Action1 features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.5
Quality of Support
Average: 8.8
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
463 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Acronis Cyber Protect Cloud
(1,079)4.7 out of 5
6th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect Cloud
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 72% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
    • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
    • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    253
    Backup Solutions
    192
    Security
    134
    Backup Ease
    132
    Protection
    132
    Cons
    Expensive
    54
    Slow Performance
    52
    Poor Customer Support
    48
    Backup Issues
    45
    Poor Support Services
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 72% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
  • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
  • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
253
Backup Solutions
192
Security
134
Backup Ease
132
Protection
132
Cons
Expensive
54
Slow Performance
52
Poor Customer Support
48
Backup Issues
45
Poor Support Services
40
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,218 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
ESET PROTECT
(849)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    140
    Ease of Use
    136
    Protection
    113
    Cybersecurity Protection
    84
    Threat Protection
    77
    Cons
    Expensive
    37
    Learning Curve
    27
    Slow Performance
    26
    Compatibility Issues
    25
    Missing Features
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ESET PROTECT features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    289,376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 43% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
140
Ease of Use
136
Protection
113
Cybersecurity Protection
84
Threat Protection
77
Cons
Expensive
37
Learning Curve
27
Slow Performance
26
Compatibility Issues
25
Missing Features
22
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
289,376 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
Automox
(262)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

    Users
    • Systems Administrator
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Automox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    79
    Ease of Use
    64
    Automation
    59
    Customer Support
    37
    Easy Deployment
    31
    Cons
    Missing Features
    17
    Needs Improvement
    16
    Slow Performance
    16
    Poor Reporting
    15
    Access Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Automox features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automox
    Company Website
    Year Founded
    2015
    HQ Location
    Boulder, CO
    Twitter
    @Automox
    888 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

Users
  • Systems Administrator
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
Automox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
79
Ease of Use
64
Automation
59
Customer Support
37
Easy Deployment
31
Cons
Missing Features
17
Needs Improvement
16
Slow Performance
16
Poor Reporting
15
Access Issues
14
Automox features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.7
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
888 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
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N-able N-central
(506)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    188
    Features
    109
    Automation
    104
    Remote Access
    81
    Monitoring
    77
    Cons
    Missing Features
    88
    Feature Issues
    66
    Limited Features
    50
    Needs Improvement
    50
    Learning Curve
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Quality of Support
    Average: 8.8
    7.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,322 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
188
Features
109
Automation
104
Remote Access
81
Monitoring
77
Cons
Missing Features
88
Feature Issues
66
Limited Features
50
Needs Improvement
50
Learning Curve
41
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Quality of Support
Average: 8.8
7.8
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,322 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
Red Hat Ansible Automation Platform
(309)4.6 out of 5
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 44% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Automation
    87
    Automation Efficiency
    65
    Features
    40
    Ansible Playbooks
    39
    Cons
    Missing Features
    29
    Complexity
    27
    Learning Curve
    26
    Learning Difficulty
    24
    Limited Features
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    295,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 44% Enterprise
  • 38% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Automation
87
Automation Efficiency
65
Features
40
Ansible Playbooks
39
Cons
Missing Features
29
Complexity
27
Learning Curve
26
Learning Difficulty
24
Limited Features
21
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
295,418 Twitter followers
LinkedIn® Page
www.linkedin.com
19,863 employees on LinkedIn®
ManageEngine Patch Manager Plus
(178)4.5 out of 5
10th Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Patch Manager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    27
    Ease of Use
    22
    Patching Efficiency
    18
    Customer Support
    14
    Automation
    12
    Cons
    Patching Issues
    11
    Limited Features
    6
    Missing Features
    6
    Deployment Issues
    4
    Scripting Difficulties
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
ManageEngine Patch Manager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
27
Ease of Use
22
Patching Efficiency
18
Customer Support
14
Automation
12
Cons
Patching Issues
11
Limited Features
6
Missing Features
6
Deployment Issues
4
Scripting Difficulties
4
ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Read ManageEngine Patch Manager Plus Reviews
Acronis Cyber Protect
(701)4.3 out of 5
15th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    21
    Ease of Use
    18
    Security
    16
    Features
    14
    Backup Frequency
    13
    Cons
    Backup Issues
    6
    Expensive
    6
    Limited Features
    5
    Backup Failures
    4
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
21
Ease of Use
18
Security
16
Features
14
Backup Frequency
13
Cons
Backup Issues
6
Expensive
6
Limited Features
5
Backup Failures
4
Difficult Learning
4
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,218 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
Read Acronis Cyber Protect Reviews
Splashtop Remote Support
(212)4.8 out of 5
14th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Starting at $22.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Support is a software that provides remote access and control over client computers, with features such as file transfer, unattended control, and user grouping.
    • Users like the ease of use, the ability to transfer files, the quick resolution of issues, the ability to support users from a mobile app, and the consistent improvements over the years.
    • Users experienced issues with reconnecting, lack of notification when a client's machine returns, difficulty in installing and using Splashtop on Chrome devices, and non-intuitive authentication to Azure connected workstations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Remote Access
    16
    Easy Access
    10
    Remote Support
    8
    Simple
    8
    Cons
    Login Issues
    5
    Admin Access Issues
    3
    Missing Features
    3
    Multi-Monitor Support
    3
    Complexity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Support features and usability ratings that predict user satisfaction
    9.4
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Support is a software that provides remote access and control over client computers, with features such as file transfer, unattended control, and user grouping.
  • Users like the ease of use, the ability to transfer files, the quick resolution of issues, the ability to support users from a mobile app, and the consistent improvements over the years.
  • Users experienced issues with reconnecting, lack of notification when a client's machine returns, difficulty in installing and using Splashtop on Chrome devices, and non-intuitive authentication to Azure connected workstations.
Splashtop Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Remote Access
16
Easy Access
10
Remote Support
8
Simple
8
Cons
Login Issues
5
Admin Access Issues
3
Missing Features
3
Multi-Monitor Support
3
Complexity
2
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,294 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
PDQ Deploy & Inventory
(272)4.8 out of 5
9th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$1,575.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Automation
    15
    Asset Management
    13
    Easy Deployment
    13
    Software Deployment
    13
    Cons
    Access Issues
    7
    Missing Features
    5
    Remote Access Issues
    5
    Connection Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Automation
15
Asset Management
13
Easy Deployment
13
Software Deployment
13
Cons
Access Issues
7
Missing Features
5
Remote Access Issues
5
Connection Issues
3
Expensive
3
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
981 Twitter followers
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
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