LogMeIn Resolve Reviews & Product Details - Page 37

When I have an issue with my computer and troubleshooting doesn't work well over the telephone, I can allow someone to remote into my computer and help me out. I am to chat with them awhile they are assisting me. Review collected by and hosted on G2.com.

If you do not have good internet connection, it can be slow at times. I am concerned with about security as well, someone could be able to take screenshots from their end. Review collected by and hosted on G2.com.

* Easy to use

* No down time

* Multiple video frames under one screen Review collected by and hosted on G2.com.

Sometimes it gets confused when multiple users login at the same time ti who Organizer be Review collected by and hosted on G2.com.

We have a large building and I can help people more efficiently using GoToAssist. Review collected by and hosted on G2.com.

I still have to coordinate with users (teachers) so I can jump on to their computer and I wish I could go in without disrupting their work. Review collected by and hosted on G2.com.

Easy to use, easy to setup. Few connection problems trying to connect to a user. Review collected by and hosted on G2.com.

Lack of support for multiple mobile platforms, buggy on reboot sometimes. Review collected by and hosted on G2.com.

GoToAssist makes easy to control devices remotely, manage in-session chat, transfer documents, and remotely configure and reboot devices.The GUI is very customer friendly. Review collected by and hosted on G2.com.

There is nothing I have figured out which makes me dislike it. Review collected by and hosted on G2.com.

The ability to run the product as a service which provides a real important tool in resolving issues remotely Review collected by and hosted on G2.com.

Sometimes when users are remote and using hotel WiFi because my connection to them and their connection to the Internet is shared it can get slow. Hard to blame Citrix for that. Review collected by and hosted on G2.com.

I like that the software provider can see what you are working with to better assist. Additionally they can record the session and send it to you for reference. Review collected by and hosted on G2.com.

There is nothing I dislike about this service. Review collected by and hosted on G2.com.

Connect to remote customer by all means i.e. Mobile,laptop,tablet. I found useful when I was on the way n login thru mobile and can see other screen shared. Even if u r login well before the meeting,it will automatically login at the meeting time so no chance to miss the meeting. Review collected by and hosted on G2.com.

It can use for certain no of people not the required (when more people are there).faced connection issue when it was in starting state and not started.not. Found any drawing tool which is required some time in meeting Review collected by and hosted on G2.com.

Its Easy to use. Nice mobile app as well. Review collected by and hosted on G2.com.

There is no option to call directly from the desktop version. We need to have a phone in able to dial in. Review collected by and hosted on G2.com.

unlike join.me when you need admin access you can move forward versus asking the user to click on the admin privileges needed Review collected by and hosted on G2.com.

Nothing I believe its the best reliable solution out there at this time Review collected by and hosted on G2.com.