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439 LogMeIn Resolve Reviews
Overall Review Sentiment for LogMeIn Resolve
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It is so easy to use. Just click the link and add the meeting code. Nothing to it. Review collected by and hosted on G2.com.
Nothing really to dislike, it has worked so much better than some of the other programs we have tried. Review collected by and hosted on G2.com.
GoToAssist has many features that enable the user to be able to integrate technology with business functions. Upside is being able to use your mobile device/ Review collected by and hosted on G2.com.
The range of functions can be extended further on mobile devices across devices Review collected by and hosted on G2.com.
It has a very fast and efficient real time chat. You have the important option to make comments and surveys, and that makes the group dynamic to share ideas and opinions. The screen recorder is a great help to review the most important topics spoken in videoconferences. The software has compatibility with different devices and your team can access my phone remotely, so we can help with our doubts Review collected by and hosted on G2.com.
A limitation for some businesses may be the monthly cost of the software, but they still offer a free trial. GoToAssit depends on a fast internet connection, otherwise it will cost a bit to be able to use it normally Review collected by and hosted on G2.com.
It is a permanent remote session product for employees simple to fix without running through all the web services designed in the various technology products on a regular basis has been excellent for ideal use sessions since the great part in solving problems restart file transfer could be a little easier in real time provides a productive tool in developing management for file transfer its ability to connect seamlessly after rebooting the final machine making it one of the best software for remote connection from a single console to the final machine without the need for a user to run anything there. Review collected by and hosted on G2.com.
As a utility it should have a function to connect to a machine without problems after rebooting the end machine with respect to the console stops collecting a lot of information as a utility takes time to return to emails stopping transferring files securely for remote connection by each user providing delay in the various technology products on a regular basis lacks support to respond and reconnect if necessary and does not have a trial version for users from the end machine does not have free version but does offer free trial for channel support and mobile device support. Review collected by and hosted on G2.com.
It is one of the best programs we have used to access other computers remotely. The chat functionality is fast and stable. The applications within the software are very easy to use, you don't need to have much experience to be comfortable using it. It is very easy to install and customize for each employee. It is cheaper if you buy the annual membership, and it is worth it because it is a solid product Review collected by and hosted on G2.com.
Both users have to have the most up-to-date version of the software to be able to connect, this implies that the old version has to be uninstalled and this causes valuable time to be lost. I had to use the phone support once and I notice that they have failures in logistics. The response from technical support is not fast and time can be lost waiting for a solution. It's a bit expensive if you want to buy the monthly membership
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You have an accounting view of the transfer of files that are transferred in conjunction with gotoassist software, where you can stipulate the data transmission time, with technology contact functional support with compatibility and management authentication functions, where your session transfer tools, your broadcast chat utility in the foreground is distinguished from any other corporate communications program. Review collected by and hosted on G2.com.
It is known of gotoassist an unattended programming where it is not possible to establish a synchronization of clients with manageable contacts, being disorganized its proportion of contacts, making less accessible the coordination of the list of users to whom the information of the works of the company is transmitted, being the power of transference diminished when having a failure of positioning of communicative interpretations of enterprise technology. Review collected by and hosted on G2.com.
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Easy of use. Quick loading and simplicity for end users Review collected by and hosted on G2.com.
Method to add/remove licenses is cumbersome. Removal of licenses requires to wait out until contract is over. No prorating. Review collected by and hosted on G2.com.
GotoAssist is software that has as main function the handling or communication of remote form which allows to observe simultaneous screens like the transference of information between people through PC, MAC or mobile devices this remote system entails that the way of handling of information is of greater facility without no type of frustrations since the diverse tasks can be shared or work in the shared use up to a number of 8 clients interconnected simultaneously offering technical support between the parts that need it Review collected by and hosted on G2.com.
One of the main things that always play against remote use tools is that the privacy of each and every GotoAssist does not escape from that insecurity since it does not have encrypted security codes and allows strange devices to erroneously interconnect to any available device, also that GotoAssist commercial service has a high cost for each membership to pay which reduces the level of recruitment of the software after the free time offered by it. Review collected by and hosted on G2.com.
GotoAssist is today one of the most popular remote supports in the administration and management of IT infrastructure-based call centers. With GotoAssist you can boost your operations at a low cost because it has very manageable rates. The program is very easy to use and the interface is quite fluid and also extremely versatile as it allows you to use it both in Windows and in Mac, you have the option of converting a simple phone conversation into an online support chat which allows you to have control over the computers at the other end and finally it has a very fast data transfer option and you can share the screen two ways. Review collected by and hosted on G2.com.
The reboot and reconnect option can sometimes fail, the platform sometimes gets heavy when multiple users access it to the point of freezing the screen and losing control of the computer, the drawing tools seem unnecessary and the program does not explain how to use them, the GotoAssist web interface can be slow and outdated is quite problematic when working and the installation of the program is a bit slow. Review collected by and hosted on G2.com.
The mechanisms for the formation of remote controls assisted for business use, have been impeccably enabled by a wide range of important management tools, which together with a moldable and effective interface, bring the progressive consecution of interpretative successes of particular use of screens and various devices, coupled with an incomparable programming that knows the methods necessary to carry out processes of information exchange with programmatic guarantee of excellence. Review collected by and hosted on G2.com.
When performing the process of interpretation of remote use can identify that go to assist its function of connectivity links is wrong, since the user must make the connection manually, repeatedly, because its software temporarily disables the automation of connections for a few seconds when it fails to establish quickly, so you must find a solution to its failure of digital connectivity, to solve problems of this kind. Review collected by and hosted on G2.com.