LogMeIn Resolve
Editedit
LogMeIn Resolve
By GoTo
Show rating breakdown
4.4 out of 5 stars
See all 439 LogMeIn Resolve reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by LogMeIn Resolve.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact LogMeIn Resolve
Optimized for quick response

LogMeIn Resolve Reviews & Product Details - Page 16

Editadmin

LogMeIn Resolve Overview

Editedit
What is LogMeIn Resolve?

LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like remote monitoring, access, and support with time-saving tools such as ticketing, AI-assisted task automation, and patch management, enabling faster problem-solving and improving IT oversight. Built with the industry’s first zero trust access controls, Resolve allows agents to contain digital threats and secure company devices with confidence. With integrations across tools like MS Teams, Logitech, and Jira Service Desk, we help organizations maximize their IT resources through our consolidated platform. Learn more at www.logmein.com/products/resolve

LogMeIn Resolve Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Portuguese, Spanish
Show LessShow More
Product Description

LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,472 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Description

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.

TJ
Overview Provided by:
Tom Jarus

Recent LogMeIn Resolve Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Great Product - questionable billing"
Very good software. I have used Goto Assist for many years
Read more
DI
David I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Wonderful product for a small MSP"
the dashboard is simple and easy to navigate, the client installation is easy and quick. The product has so many features it was beyond my expecta...
Read more
Bhavesh B.
BB
Bhavesh B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Nice remote support product"
Secure Connectivity between the host and client
Read more

LogMeIn Resolve Pricing

Free
Free
3 Agent / 5 Endpoints
Standard
$57.00
1 Agent / 25 Endpoints
Remote Support
$40.00
1 Agents
Premium
Contact Us
3 Agents / 100 Endpoints
See all 5 LogMeIn Resolve pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

LogMeIn Resolve Media

LogMeIn Resolve Demo - Dashboard - Fleet Summary
Dashboard - Fleet Summary
LogMeIn Resolve Demo - Alerting - Policy Setup
Alerting - Policy Setup
LogMeIn Resolve Demo - Antivirus - Scan Report
Antivirus - Scan Report
LogMeIn Resolve Demo - GoPilot - Interactive AI Assistant
GoPilot - Interactive AI Assistant
LogMeIn Resolve Demo - MDM - Configuration Profile (Android)
MDM - Configuration Profile (Android)
LogMeIn Resolve Product Overview
Play LogMeIn Resolve Video
LogMeIn Resolve Product Overview
Editedit

Official Downloads

Answer a few questions to help the LogMeIn Resolve community
Have you used LogMeIn Resolve before?
Yes

Video Reviews

Review by Mani V.
LogMeIn Resolve review by Mani V.
Play LogMeIn Resolve review by Mani V.
Goto Assist is very useful
Review by Ashton B.
LogMeIn Resolve review by Ashton B.
Play LogMeIn Resolve review by Ashton B.
All I have to do is send a link
See all video reviews

439 LogMeIn Resolve Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
439 LogMeIn Resolve Reviews
4.4 out of 5
  • Sort By:
    G2 Sort
439 LogMeIn Resolve Reviews
4.4 out of 5
  • Sort By:
    G2 Sort

LogMeIn Resolve Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LogMeIn ResolveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Prakash R.
PR
Network Engineer and Security Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogMeIn Resolve?

the ease of getting remote access and installing remote agents Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

entering limited details for remote agents Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

providing remote assistance to users and accessing servers remotely using remote agents Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Resolve IT asset issues remotely and quickly. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

None so far. All the features needed for Service desk support is available. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Troubleshooting Remote work users become very easy with this software Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
MO
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about LogMeIn Resolve?

It is a secure connection so customers not afraid to use it Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Time of connection it looks long till connection established Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Resolve:

I am using GoToAssist for many years every day all day connected to Servers & hosts securely Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Controling many hosts in paralell Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer & Network Security
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogMeIn Resolve?

My customers feel safe when I use a professional app like GTA to help them with computer issues. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

There is nothing I dislike. I can't think of any issues I have had that GTA support could not quickly help me to fix. Review collected by and hosted on G2.com.

Recommendations to others considering LogMeIn Resolve:

This is a easy to use quality product. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

A lot of my customers are technology challenged. GTA makes it easier for me to help them using remote access. GTA helps me to ease their frustration when they experience issues. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Ease of use for both Mac and PC. Integrates with Zendesk. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

I like the remote control very much, you have to give permissions on Mac, but that is an Apple issue. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

It gives me the ability to remote the computers I need to. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Easy to use and intuitive along with not being too demanding on the host machine. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Nothing I can really think of other than ocassionaly on dual monitor setups I have to reload once, then fine. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Allows me to remote into machines from afar thus saving time and money for everyone! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Resolving the issues related to Virtual desktop infrastructure VDI. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

When the issue is not related to VDI, I keep working on it to the resolution. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

It helps to improve knowledge and skills while resolving the issue. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Vernon W.
VW
Information Communication Technology Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

Most queries are answered more satisfactory and can really assist you with basically other tips or tools to your resources and advantage. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Disseminate more information and outreach GoToAssist and their services needs to be frequent and wider audience on other platform social or main stream. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

Much of my problems especially for me is the lack of knowledge of how to communicate with others users and customers services. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LogMeIn Resolve?

GoToAssist is simple to use for both technician and the end-user. Remote control is a huge part of how i support users. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

Can't think of anything i dislike at this time. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

GoToAssist solves the issue of remote supporting users that aren't on our domain. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
jayendar c.
JC
Desktop Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LogMeIn Resolve?

the best is no need a person to provide the access of the machine which we need to take control. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

i liked it very much, nothing is to dislike anything. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

the first one is multi-monitor remote support. where we can take control of multiple monitors of a single machine.

as well we can transfer the files over remote. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

LogMeIn Resolve Comparisons

Compare TeamViewer vs. LogMeIn Resolve
Compare TeamViewer vs. LogMeIn Resolve
LogMeIn ResolveVSTeamViewer
Compare LogMeIn Resolve vs. LogMeIn Rescue
Compare LogMeIn Resolve vs. LogMeIn Rescue
LogMeIn ResolveVSLogMeIn Rescue
Compare AnyDesk vs. LogMeIn Resolve
Compare AnyDesk vs. LogMeIn Resolve
LogMeIn ResolveVSAnyDesk
Compare LogMeIn Resolve ratings to similar products

Top Rated LogMeIn Resolve Alternatives

NinjaOne
(1,838)
4.7 out of 5
TeamViewer
(3,370)
4.5 out of 5
Atera
(789)
4.6 out of 5
See all LogMeIn Resolve Alternatives

Explore More

ZoomInfo Competitors
Google Cloud Run reviews
Google Cloud BigQuery reviews
Best Photo Editing Software
Google Cloud Speech-to-Text reviews
Google Cloud SQL reviews
AI Regulations in the EU
Vaccine Tracking
Pros and Cons Details
LogMeIn Resolve
Contact LogMeIn Resolve