Video Reviews
Cultivating customer connections through social media.
Hootsuite Review
Not super impressed, to be honest!
5,591 Hootsuite Reviews
Overall Review Sentiment for Hootsuite
Log in to view review sentiment.
For me the best part is analytics. You can tailor your metrics whatever you need. It’s perfect to prepare your reports on social media and to compare your performance with that of your industry. Of course it is also great to schedule posts, and even better if you manage many accounts. And they are getting better every day, introducing new features.
It is also easy to use. Review collected by and hosted on G2.com.
If you need to add users or accounts, the price is too high. Today it is worth every euro, tomorrow I don’t know. Review collected by and hosted on G2.com.
I like being able to schedule everything in one place and post to multiple platforms at the same time. I can preview everything and view analytics all in one place. I'm able to schedule a month's worth of social posts quickly and see the spread of posts across the month in the calendar view. Review collected by and hosted on G2.com.
I find the new interface a little more cumbersome to set the time of the scheduled post. Review collected by and hosted on G2.com.
The competitive analysis feature has been very helpful in comparing our top posts against other brands within our category. We pull inspiration from other brands too. Our represetnatives are very helpful and typically respond within 24-48 hours. Review collected by and hosted on G2.com.
It would be a good feature update to allow us to tag posts that already went live. This would help us with reporting. Review collected by and hosted on G2.com.
I love that I am able to schedule posts across multiple platforms at once. I also make use of the analytics feature. Review collected by and hosted on G2.com.
I dislike that Hootsuite cannot allow longer character limits on posts being scheduled to Twitter despite the Twitter account that is connected being verified and able to post longer captions. I have to schedule directly on Twitter's website Review collected by and hosted on G2.com.
It seems that Hootsuite has prioritised customer and partner feedback regarding key features and frustrations. Their constant rollout of new features and improved older features really shows that they are listening to their customers as opposed to just throwing out features for the sake of it. This is super important especially if you will use the tool daily! Your SaaS team needs to be more like a partner instead of just a product you buy. Review collected by and hosted on G2.com.
Their current backend admin setup between Hootsuite Enterprise and Inbox 2.0 needs much work. I feel like these two modules will have completely different teams and use cases that the 1-size fits all organisation admin setup is limiting, especially with enterprise organisations with many teams and socials to navigate. Review collected by and hosted on G2.com.
I used Hootsuite in the past when a lot of the options were free. Now, I'm using it at my job and it's still great, but even greater. I like the custom reports feature and all of the tools that are used to assist and connect you to different platforms. Review collected by and hosted on G2.com.
I used to dislike the struggle with uploading videos, but now, it's a lot easier. My one pain-point is that when I try to edit a video in the Hootsuite editor, it publishes with no sound, even when the sound icon shows that the volume is all the way up. Review collected by and hosted on G2.com.
Scheduling social posts with the option to use the same copy and content for each platform or switching it up in seconds! Our team schedules post at weeks at a time, saving so much time! Review collected by and hosted on G2.com.
Not being able to tag people in a scheduled LinkedIn post. We have many though leaders that we would like to include but have to manually adjust on LinkedIn after posting. Review collected by and hosted on G2.com.
Hootsuite offers free and discounted use for nonprofits and for my specific clients, that's such a huge win. The platform is incredibly user-friendly, easy to learn, and offers helpful insights that aren't just basic-level like some platforms. Review collected by and hosted on G2.com.
I've found that Hootsuite hasn't been good for my clients who need extremely in-depth data. Insights aren't basic, but they aren't very detailed, either. Having multiple people working in the platform also doesn't feel seamless to me. Review collected by and hosted on G2.com.
Hootsuite is an amazing way to gather all of my content but make small changes for each platform. It is super easy to use and the customer service is great. Review collected by and hosted on G2.com.
I do not like that I cannot edit stories directly from Hootsuite. It makes it hard to get approval on story content. Review collected by and hosted on G2.com.
