HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

Here's how.

Verified User in Insurance

Small-Business (50 or fewer emp.)

12/20/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Automation Powerhouse for Business Growth"

4.5/5

What do you like best about HighLevel?

The automations and AI blend is amazing. What i love the most is that you get everything a business needs setup under one roof and you can efficiently advance your business so much by automating it, keeping a perfect eye on the leads, and always be on track. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

extra timelines for a2ps.

domain setup is still limited Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for the great feedback!

We’re thrilled to hear that the automation and AI capabilities are helping you and your clients grow more efficiently. Bringing everything under one roof so businesses can scale with confidence is exactly what we aim to deliver.

We also appreciate your comments regarding A2P timelines and domain setup limitations. We understand how important those areas are and are continuously working to improve both speed and flexibility.

Thanks for being part of the HighLevel community — we love seeing your clients succeed!

— The HighLevel Team

Mikhela C.

Dance Choreographer • Marketing

Small-Business (50 or fewer emp.)

12/16/2025

"Simplifies Lead and Customer Management with Seamless Communication"

4.5/5

What do you like best about HighLevel?

I like that HighLevel is easy to use and they're constantly making improvements that make the platform more exciting and easier to use. I appreciate the ability to send customized emails and text messages where the customer's details automatically fill in. I also value the ease of organizing customer information. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

While upgrades are great, sometimes when upgrades are being made, the platform lags as a result. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your review!

We’re so glad to hear that HighLevel is helping you stay organized and making client communication seamless. It’s great to know features like customized emails, SMS personalization, and improved usability are adding value to your workflow.

We also appreciate your feedback regarding occasional lag during upgrades. Our team is continuously working to improve performance and ensure updates enhance — not interrupt — your experience.

Thanks again for being part of the HighLevel community!

— The HighLevel Team

Allan G.

Freelance Customer Support

Small-Business (50 or fewer emp.)

1/20/2026

"All-in-One Lead & Client Management That Delivers"

4.5/5

What do you like best about HighLevel?

It offers all-in-one capabilities for lead and client management. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It’s a complicated platform to customize according to my needs, and I needed a lot of support from their product team to get it set up the way I wanted. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your review!

We’re glad to hear that HighLevel is helping you manage leads and client communication all in one place. Keeping calling, texting, and contact management organized within a single platform is exactly what we aim to simplify.

We also appreciate your honest feedback about customization. HighLevel is powerful and flexible, but we understand it can take some support to get everything set up just right. We’re continuously working to improve onboarding and make customization more intuitive.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Shello M.

12/18/2025

"HighLevel: Seamless Management with Stellar Support"

5/5

What do you like best about HighLevel?

I like how the platform has been developed over time to give us a better experience. The developments make my work faster and easier. I also like how the support is always ready to help whenever I make mistakes that I can't resolve on my own. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

N/A Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your kind words!

We’re thrilled to hear that the ongoing improvements are making your work faster and easier — that’s exactly what we strive for. It also means a lot to know our support team has been there for you when you needed help.

We truly appreciate you being part of the HighLevel community and look forward to continuing to support your success.

— The HighLevel Team

Jennifer D.

Director of Operations

Small-Business (50 or fewer emp.)

12/11/2025

"Highly Flexible and Customizable CRM for KPI Tracking"

4/5

What do you like best about HighLevel?

We appreciate how flexible and customizable HighLevel is. We currently use it as our CRM and are collaborating with another marketing team to tailor the data we want to track. There are many unique options available, allowing us to monitor the specific KPIs that matter to us. Integrating HighLevel into our systems and policies has been straightforward and smooth. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Since HighLevel is still new to us, we haven't found many aspects of the product that we dislike at this point. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your experience!

We’re thrilled to hear that the flexibility and customization of HighLevel are helping you track the KPIs that matter most to your team. It’s great to know the integration into your existing systems has been smooth as well.

We’re excited to continue supporting you as you grow with the platform. If you ever need assistance or want to explore additional features, our team is here to help.

— The HighLevel Team

Sherry P.

Owner

Small-Business (50 or fewer emp.)

1/23/2026

"Ben’s Amazing Guidance Made High level Easy to Start Building With"

5/5

What do you like best about HighLevel?

Ben was amazing! He walked me through the platform, and now I feel confident about starting to build my business. He also helped me decide which of the three businesses would be best to run on High level. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I wish there were more AI integrations for the Social Media Marketing part. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Glad to hear you had a great experience with Ben Sherry!

Kyle S.

Chief Executive Officer

Small-Business (50 or fewer emp.)

3/18/2026

"Powerful, All-in-One Platform with Integrated Tools"

5/5

What do you like best about HighLevel?

powerful tools, all integrated in one platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

a little complicated to use, there's a steeper learning curve. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Kyle! Glad to hear you've been able to consolidate tools into one integrated experience! Hopefully you're playing with Voice AI and Conversation AI as well - we're seeing both of those products take off!

Karthick P.

GTM Manager

Small-Business (50 or fewer emp.)

1/1/2026

Guest users or non-business users of the software, not included in G2 scores.

"Unified CRM with Powerful Automation Features"

4/5

What do you like best about HighLevel?

GHL CRM is unified CRM with marketing automations features to manage Leads, pipelines, emails, SMS, WhatsApp and workflows seamlessly

Automation is the first approach with powerful workflows Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Steep learning curve its take some time to understand workflows, triggers and settings

UI/UX consistencies and limited native reporting Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your thoughtful review!

We’re glad to hear that the unified CRM and automation-first approach are helping you manage leads, pipelines, and multi-channel communication seamlessly. Bringing CRM, email, SMS, WhatsApp, calendars, and workflows together is exactly what we aim to simplify.

We also appreciate your honest feedback regarding the learning curve, UI/UX consistency, and reporting. We’re continuously working to improve usability and expand native reporting capabilities to make the platform even more intuitive and powerful.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Guillermo R.

Lead Ads Coordinator

Small-Business (50 or fewer emp.)

1/29/2026

"All-in-One Marketing Platform for Agencies—Everything You Need in One Place"

5/5

What do you like best about HighLevel?

An all-in-one marketing platform built for agencies. Landing pages, call tracking, email, social media, ads—you name it. Everything you need in one place. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Dashboard features are limited, and landing page conversion optimization can be challenging. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your review!

We’re glad to hear that HighLevel is serving as a true all-in-one platform for your agency — from funnels and automations to SMS, email marketing, and Meta Conversions API integrations. Bringing everything together in one place is exactly what we aim to do.

We also appreciate your feedback about dashboard features and landing page optimization. Insights like this help us continue improving reporting depth and conversion tools to better support agency growth.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Michelle B.

Real Estate Agent

Real Estate

Small-Business (50 or fewer emp.)

7/7/2025

"The All-In-One Platform That Actually Does What Every Other "Solution" Claims To Do... but doesn't."

5/5

What do you like best about HighLevel?

I love that it has everything I need for my real estate business. for less than the same price that I was paying for a robust website platform and hosting. I now have everything for my business in one platform. Also the customer support is next level. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is so much to HighLevel that I am always learning and going down many rabbit holes. Nothing to dislike but it does take some time to set things up if you want a little fancier automation. But that being said the support is great at walking you through it all. I think the only problem is me over complicating things. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

Keeping track of all of my clients and inquiries.

Making sure I don't miss any appointments. Robust fast website, automated marketing for socials that I can let someone else run for me. Everything about my business now is looking so much more professional, just wait until I implement new automations.

This allows me to spend more face time with my clients, which is why I love real estate is working with the people. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for sharing your experience with HighLevel! 🌟 We’re thrilled to hear that our all-in-one platform has helped you run your real estate business more efficiently and professionally — and all at a better value than your previous setup.

It’s great to know that our customer support team has been there to help you explore new features and set up your automations. We understand HighLevel is a powerful toolkit, and it can feel like there’s a lot to discover — but we love that you’re diving in and making it work for your business.

We’re especially happy that you’re seeing benefits like smoother client tracking, no missed appointments, and more time for face-to-face connections with your clients. That’s exactly the kind of impact we aim for.

We can’t wait to see how your upcoming automations take things to the next level! 🚀

— The HighLevel Team