HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

Here's how.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/3/2025

"Client 911 was promptly resolved"

5/5

What do you like best about HighLevel?

HighLevel has grown to be about a one stop shop for all of your business needs. The AI development that has happened in just 3 months is astronomical and I can't wait to see what they build next. The new updates that they come out with are just what the community need, and they do really care about the problems and pain points that they hear about rather than just saying they do. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Due to the number of features it is really overwhelming to learn, especially if you don't have a basic tech understanding which in todays world is over the majority of people. It is extremely robust, but just very overwhelming to new users. I would love to see more training that does a drip method like the certification course, and that covers more in depth aspects of the service. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for the thoughtful and balanced feedback! We're thrilled to hear that HighLevel has become the central hub for your business activities and that you're finding value in our AI development and continuous platform updates. Your comment that "Client 911 was promptly resolved" means a lot to us, and we're glad we could support you when it mattered most.

We hear your concerns around the learning curve — it’s absolutely valid, especially given how robust the platform has become. We’re actively working on expanding our training resources with more step-by-step, drip-style content to support users of all experience levels. Your suggestion aligns perfectly with what we’re building next!

Thanks again for taking the time to share your experience. We’re excited to keep growing with you!

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Powerful tool to streamline process"

4/5

What do you like best about HighLevel?

This is an all in one platform forCRM,marketting automation, client management etc. What ever work we are doing with Salesforce can be achieved here. It's very easy to use, specifically setup funnels, create campaigns and automation. It is a single tool that has multiple tools combined in it. And can replace multiple tools. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Its UI can be more user friendly and intuitive, initially when we start working with Highlevel, it feels little overwhelming initially. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your thoughtful review! We’re delighted to hear that HighLevel has become your all-in-one platform for CRM, marketing automation, and client management — it’s great to know the platform is helping you simplify your tech stack, save time, and reduce costs by consolidating multiple tools into one.

We also appreciate your feedback about the user interface. You’re absolutely right — with such a wide range of features, it can feel a bit overwhelming at first. Our design and product teams are continuously working to make the platform more intuitive and user-friendly for both new and experienced users.

We’re so glad HighLevel is helping you streamline processes and achieve Salesforce-level outcomes in a more efficient, accessible way. Thank you for being part of the HighLevel community!

— The GoHighLevel Team

Verified User in Professional Training & Coaching

4/3/2025

"Made My Life So Much Easier!"

5/5

What do you like best about HighLevel?

100% that I can do pretty much everything I need to run my business(s) in one place and at a price you can't really beat. Way less costly than having 4 or 5 monthly subscriptions, if not more. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is SO much you can do with HighLevel that I don't have time or the capacity to understand it all and I want to use ALL the tools NOW. haha That's not really a negative though. Everything new requires learning and based on previous experience I knew enough to learn this system pretty quickly, at least the basics. If coming in brand new, it might seem overwhelming and confusing, but there are resources. It just takes patience and practice, but I do think having tried several other things before HighLevel made learning my way around here a LOT easier. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

I have ADHD and it's hard enough to manage life as a working mom trying to run a side gig. Trying to keep track of so many moving parts just for my business was impossible and nearly made me give up. It is SO much easier with HighLevel because I really only have to manage things in one place and that makes it easier to stay organized. They seem committed to growing with their clients needs, so that makes me feel like I have a home to rely on for now and as my company grows. I won't be limited by what the platform can and cannot do. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for this heartfelt and thoughtful review — it genuinely means a lot to our entire team! 🙌

We’re thrilled to hear that HighLevel is helping simplify the moving parts of running your business, especially while balancing so much as a working mom. It’s amazing to know that our all-in-one platform is making it easier for you to stay organized, focused, and in control — that’s exactly what we’re here for. 💪✨

We totally hear you on the “so many tools, so little time” feeling! 😅 HighLevel is definitely a powerhouse, and our goal is to continue improving how we guide users through the journey — especially for those eager to unlock all the features ASAP (we see you!). We’re actively working on making our resources more accessible, intuitive, and tailored, so keep an eye out for improvements on that front.

And it’s extra encouraging to hear that our growth mindset and commitment to supporting evolving businesses resonates with you. That’s our north star — growing with you every step of the way 🚀

If you ever have feedback or ideas, or just want to say hi, we’re always here. Thank you again for being part of the HighLevel community! 💙

Gene R.

co-founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/25/2025

"GoHighLevel is our Millionaire Maker"

5/5

What do you like best about HighLevel?

you can run your entire busienss and team through the platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

honostly its a beast at crushing local marketing. I love it, disliking is not an option here. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for such an amazing review! We’re thrilled to hear you consider GoHighLevel your “Millionaire Maker” and that the platform has become the hub for running your entire business and team. It’s inspiring to know our tools are helping you deliver life-changing results for your clients—especially as you’ve transitioned from Zoho to HighLevel.

We truly appreciate your enthusiasm and loyalty, and we’re honored to be part of your continued growth. Your success is exactly why we do what we do!

— The HighLevel Team

Phil D.

Business Director

Small-Business (50 or fewer emp.)

7/7/2025

"Game Changer for Streamlining Client Lead Generation"

5/5

What do you like best about HighLevel?

HighLevel has become the backbone of our lead-gen operations. It brings together CRM, outbound campaigns, landing pages, automation, and reporting—all under one roof. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Some of the GUI could be improved – about time the CRM/Contact details had a facelift. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

or agencies like ours, the ability to build, launch, and track client campaigns in days (not weeks) has been a genuine breakthrough. We can manage pipelines, nurture leads, and integrate with other sales tools without a mess of logins or complicated workarounds. Our clients see more consistent, high-quality appointments, and our team spends less time on admin and more time optimising results. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing such a thoughtful review! We’re thrilled to hear that HighLevel has become the backbone of your lead generation operations and that our all-in-one platform is helping you streamline campaigns, manage pipelines, and deliver consistent, high-quality results for your clients.

We appreciate your feedback on the CRM/Contact details interface—it’s always valuable to hear where we can improve. Our product team continually works on refining the user experience, and feedback like yours helps guide those enhancements.

It’s great to know HighLevel is enabling your team to focus more on optimization and less on admin. We’re grateful to have you as part of the HighLevel community and look forward to supporting your continued success.

— The HighLevel Team

Verified User in Consumer Goods

5/17/2025

"Incredible array of functionality that all works together"

5/5

What do you like best about HighLevel?

What I like most is the vast array of functionality that uses the same database fields and can all be tied together in workflows to produce a desired outcome. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The more you use it the more you get used to using variables. But sometimes - like with a conversational AI that can schedule an appointment - you have to tie it to a specific thing, like a specific calendar. You would expect the option that the calendar choice is a variable. Workflows can expand rappidly and become overwhelmingly big if you work with a team that all has different calendars. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for taking the time to share your experience with GoHighLevel! We’re absolutely thrilled to hear that you’re finding the platform intuitive and that our automated workflows and templates are helping you better manage your clients.

Your feedback about streamlining areas like Domains and Calendars is incredibly valuable—I've shared it directly with our product team for further evaluation. We're always working to simplify and enhance the user experience, and insights like yours help guide those improvements.

It’s awesome to know that GoHighLevel is making a difference in your client management, email marketing, and website-building workflows. Should you have any questions, run into challenges, or think of new features you'd love to see, our team is always just a message away.

Thanks again for being a part of the HighLevel community—we appreciate you!

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/27/2026

"Everything in One Place—A Great All-in-One Experience"

5/5

What do you like best about HighLevel?

Everything in one place. It makes it easier to interact with customers. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

A bit over whelming at first. Has a learning curve. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for sharing your experience 🎉 We’re glad to hear that having everything in one place has made it easier for you to interact with customers - that’s exactly what HighLevel is built to do!

Joy F.

3/13/2025

"Best CRM Available"

5/5

What do you like best about HighLevel?

I love how HighLevel constantly evolves with user-driven innovation! When you discover a new potential use or function, you submit it directly to their team. They immediately add it to a community board where agency owners like us can comment and vote. The most popular features go straight to the development team, who quickly build and release these enhancements to everyone. This collaborative approach ensures we always get what we need to serve our clients better. This is the kind of responsive partnership every agency deserves. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The system's complexity is both a blessing and a challenge! While powerful, HighLevel requires a deep understanding of how all components interconnect. This complexity creates greater dependency on our team's expertise - our clients can't simply jump in and navigate independently. Interestingly, most clients prefer we handle everything for them, with CPA firms especially valuing our customized program creation. Wouldn't you agree that sometimes the very features that make a platform powerful also create barriers for the average user? This is where our specialized knowledge truly delivers value. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel's comprehensive all-in-one CRM system revolutionizes how we approach marketing! Every aspect of client management and marketing seamlessly integrates, allowing me to customize pricing based on which components deliver the most value. Their exceptional knowledge base provides instant access to detailed articles and videos for every system element - have you ever seen such thorough documentation? The incredible depth of HighLevel's features, combined with their constant innovation through new elements and updates, empowers me as an agency owner to continuously enhance my service packages and pricing structure. This dynamic platform ensures I deliver cutting-edge solutions that keep my clients ahead of their competition while maximizing revenue opportunities. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Joy, we truly appreciate your amazing feedback! It's great to hear that best crm available. We’re committed to continuously improving your experience with HighLevel!

Kelley R.

Instructional Designer Consultant & now New business owner

Small-Business (50 or fewer emp.)

6/20/2025

"Educator and GHL Works!"

5/5

What do you like best about HighLevel?

It is so versatile, and with that I can produce so much under one umbrella app. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Because it is so versatile, there is a pretty steep learning curve. Oddly there are a lot of "experts" out there who say they are experts. Not so. Let's just say I have kissed a fair share of frogs before I found a prince!!! Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for sharing your feedback — we’re thrilled to hear that HighLevel is helping you streamline and centralize so many key aspects of your business! From communication and forms to contracts and pipelines, it’s great to know that the all-in-one flexibility is saving you time and helping you stay organized.

We also hear you on the learning curve. With great versatility comes complexity, and we're constantly working to make the platform more intuitive and our training resources more impactful. And yes — finding the right support can be a journey, but we're glad you found your "prince"!

Thank you again for being part of the HighLevel community. If there’s ever anything we can do to support you further, we’re just a message away.

– The GoHighLevel Team

Natalia N.

Small-Business (50 or fewer emp.)

3/2/2025

"I love GHL but lately I've been experimenting some major issues"

3.5/5

What do you like best about HighLevel?

I love the fact that we can manage all the aspects of a company in just one place. It saves a lot of time, money and effort. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I love GHL but recently I just lost a major client because of several technical issues and poor support capabilities. I've noticed that a big part of the team has a very basic knowledge on how the platform work and it's very hard to find solution for important problems. The email deliverability is one major issue. I've used other platforms such as MailChimp and KIT - very simple tools - and their deliverability is great!

Also, the fact that the custom fields from the contact session and the custom fields from the opportunity section are not connected is a major set back. Clients are not tech savy and having to explain these technical issues became a red flag for them.

Also, in the opportunity section, we don't have the hability to move cards in batches or say what card we need to move, if a client has more than one. For bigger companies, this is a no go.

We're seeing a lot of improvements lately, but these basic things needs to be a priority. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest review, Natalia N.! We’re glad you see the value in HighLevel, and we acknowledge that i love ghl but lately i've been experimenting some major issues. If there’s anything we can do to enhance your experience, let us know!