HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

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Verified User in Consulting

8/14/2025

"Robust, user friendly, great customer service"

4.5/5

What do you like best about HighLevel?

Highlevel has features include that make my job a little easier and most of these features are wrapped into the regular pricing. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

You are in a learn as you go situation, unless you have the higher value package, which means it can take some time to understand what you are trying to do - although the learning library is very good and calling in for assistance is quick and easy. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your thoughtful review and for highlighting what you enjoy most about HighLevel! We’re glad to hear our all-in-one features are making your job easier and that you’re finding value in having so much included in the regular pricing.

We appreciate your honest feedback on the learning curve. While we’re happy you’ve found our Learning Library and support team helpful, we’re always looking for ways to make onboarding smoother—your input helps us improve.

It’s great to know that having everything under one roof is helping you streamline your marketing and CRM needs. We’re excited to keep supporting your success!

— The HighLevel Team

Verified User in Marketing and Advertising

4/25/2025

"High Level was the last piece in the puzzle I found to build my business"

5/5

What do you like best about HighLevel?

I like the fact that you have a chance to start with a free trial to get your feet wet when you start. It's incredibly overwhelming initially, especially when you start in a place of only being partially computer literate. Their 24/7 support when you begin is incredibly responsive. I started not even understanding how Zoom worked, but just about every HL support person I talked to was patient, knowledgeable, and helpful. No one ever made me feel stupid for not understanding something, and I appreciated it. As a result, I've learned an incredible amount of information over the course of a month. Don't be afraid to let them know you understand something, or to slow down if you don't understand what they are telling you. I understand so much more than I did a month ago and I've only scratched the surface of what they offer. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So far, I haven't run into anything that I've disliked. They might have saved themselves some aggravation if they had sent out an announcement when they changed up the Zoom waiting room process. Or if they made one, I didn't see it. There would have been a lot less confusion. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for sharing your journey — your review truly made our day!

We’re incredibly proud to hear that GoHighLevel has played a key role in helping you bring your business vision to life. Starting out in a new platform (especially when it's packed with powerful tools) can feel overwhelming, and your feedback about our support team’s patience and responsiveness is exactly what we strive for. It’s amazing to see how far you’ve come in just a month — that growth mindset is everything.

Thank you also for your note about the Zoom waiting room update. Clear communication during changes is important to us, and your insight will help us improve how we share updates in the future.

We’re honored to be the “last piece in the puzzle” for your business, and we can’t wait to see everything you’ll create with HighLevel.

— The HighLevel Team

Lorie Therese L.

Social Media Marketing Specialist

Small-Business (50 or fewer emp.)

4/24/2025

"A Swiss Army Knife for Marketing"

5/5

What do you like best about HighLevel?

As a marketing strategist juggling multiple brands, platforms, and funnels, I’ve worked with countless tools over the years—but nothing has come close to the power, flexibility, and sheer brilliance of GoHighLevel (GHL). It’s not just another software; it’s an entire ecosystem built for marketers, by marketers.

GHL has streamlined my workflow like no other. Instead of bouncing between five different platforms for CRM, email campaigns, SMS follow-ups, landing pages, and calendar bookings, I now manage everything in one place. The time—and sanity—I’ve saved is immeasurable.

The automation capabilities are where GHL truly shines. Whether it’s nurturing leads, sending appointment reminders, or building complex multi-channel campaigns, the visual workflow builder makes it effortless to create sequences that actually convert. It's like having an extra pair of hands running behind the scenes 24/7.

One of the biggest surprises? The client management features. GHL makes white-labeling a breeze, turning your agency into a branded experience from start to finish. My clients love the dashboard—they feel empowered, and I look like a tech wizard. Win-win.

And the updates? They just keep coming. GHL’s dev team listens to the community and delivers constant improvements, new features, and integrations that make this tool more valuable by the month.

If you’re an agency, freelancer, or service provider still duct-taping your tech stack together—stop. GHL is your all-in-one command center. It’s the Swiss Army knife every marketer should have in their toolkit. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I would like more control over the code, and the awkward way to modify the Blog. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

GoHighLevel is solving one of the biggest headaches in modern marketing: the overwhelming need to juggle multiple disjointed tools just to run a basic campaign. Before HighLevel, I had to patch together CRMs, email platforms, SMS services, funnel builders, booking apps, and automation tools—each with its own login, cost, learning curve, and potential for things to break.

HighLevel brings all of those functions under one unified roof.

Instead of wasting time and energy managing a tech stack that barely plays nice together, I now have one streamlined platform that does it all—and does it well. That means faster setup times, easier automation, better client visibility, and more time spent on strategy instead of troubleshooting. It’s a total game-changer for efficiency, scalability, and peace of mind. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for this incredible review! We’re thrilled to hear that GoHighLevel has become your “Swiss Army Knife for Marketing” — that’s exactly the experience we aim to deliver.

It’s fantastic to know that our all-in-one platform has helped you streamline your workflow, automate complex campaigns, and elevate the client experience through white-labeling. We also love that you’re noticing the continuous updates — our team is deeply committed to listening to our community and improving HighLevel month after month.

We appreciate your feedback regarding more code control and the blog editing experience. These areas are on our radar, and your insights help us prioritize future enhancements.

Thanks again for being part of the HighLevel community — we’re excited to keep growing with you!

Ghazanfar F.

Sr. Process Associate

Mid-Market (51-1000 emp.)

1/3/2026

"Best Tool for Marketing Automation and Workflows"

4.5/5

What do you like best about HighLevel?

it is best for marketing automation and very helpful in automation and workflows Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

pricing issues, sms and phone integration is little complex Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your review!

We’re glad to hear that HighLevel is helping you with marketing automation and workflows — that’s exactly what the platform is built to empower.

We also appreciate your feedback regarding pricing and the complexity around SMS and phone integrations. We’re continuously working to simplify setup and improve clarity while ensuring the value matches the investment.

Thanks for being part of the HighLevel community!

— The HighLevel Team

David H.

Paid Search Strategist

Small-Business (50 or fewer emp.)

10/2/2025

"Highlevel Review 2025"

2.5/5

What do you like best about HighLevel?

You can automate follow-ups, onboarding sequences, review requests, pipeline movements, and more Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The initial setup and getting “comfortable” can take significant time. For small teams or solo users, that ramp cost is steep. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your detailed review! We’re thrilled to hear that HighLevel has helped you automate key workflows like follow-ups, onboarding sequences, review requests, and pipeline management — it’s great to know the platform is helping you stay organized and prevent leads from slipping through the cracks.

We completely understand your feedback about the initial setup and learning curve, especially for smaller teams or solo users. We’re continuously improving our onboarding experience, training resources, and guided setup tools to make it faster and easier to get up and running.

We’re glad HighLevel is helping you bring structure and visibility to your follow-up process and client pipeline. Thank you for your trust and for being part of the HighLevel community!

— The GoHighLevel Team

Rich S.

Small-Business (50 or fewer emp.)

5/22/2025

"Best Value and Great Support"

5/5

What do you like best about HighLevel?

Highlevel offers a vast array of applications that interact very well with each other. Highlevel goes beyond just the applications. There support has been top-notch. It is game-changing to be able to do a Zoom chat where the AI Bot first tries to assist and if unsuccessful it will initiate a Zoom session with a staff member. This allows the issue to be resolved quickly and to get back to the tasks at hand increasing both productivity and profits. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It would be nice to see video snippets available for help within the actual application you are working on that explained the process and eliminated the need for the Zoom chat. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for taking the time to share your thoughtful review! We're thrilled to hear that HighLevel’s all-in-one platform and support structure are helping you stay productive and profitable—that's exactly the kind of impact we strive for.

We’re especially glad that the combination of AI chat and live Zoom sessions has made issue resolution faster and more convenient for you. Our goal is to keep building on that experience to reduce friction and empower you to do more.

We also appreciate your feedback about in-app video snippets. That’s a great idea—and something we’re actively exploring as part of our efforts to improve embedded learning and contextual help. We'll make sure to pass your suggestion to our Product team for consideration in future updates.

Thanks again for your continued trust in HighLevel—we're lucky to have you in the community!

Zee Waqar A.

Director Sales & Marketing

Small-Business (50 or fewer emp.)

1/25/2025

"Best Whitelable All-In-One CRM & Marketing for Agencies and Small Business Owners"

5/5

What do you like best about HighLevel?

I love how HighLevel makes everything simple yet integrated seamlessly. It brings all my marketing and sales tools into one place, so I don’t need to switch between apps.

From setting up funnels, automations, and emails is easy, even if you’re not tech-savvy. The support team is always helpful and quick to respond. It saves me time and helps me get more leads for my business. HighLevel just works, and I can see real results. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes, HighLevel can feel a bit overwhelming at first. There are so many features, and it takes time to learn them all. The mobile app could be better—it’s not as smooth as the desktop version. Also, a few small bugs pop up here and there, but the support team usually fixes them quickly. It’s great overall, but there’s room for improvement. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel helps me keep everything in one place—CRM, emails, texts, and automations. I don’t have to use different apps for each task anymore. It saves me time and keeps me organized. Automations handle follow-ups for me, so I don’t miss leads. It also makes managing campaigns easy, which means I can focus on growing my business instead of chasing tools. It’s a big time-saver and helps me get better results Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your thoughtful and encouraging review! We’re thrilled to hear that HighLevel is helping you streamline your workflows, capture more leads, and stay focused on growing your business. It’s awesome to know the platform is saving you time and delivering real results — that’s exactly what we aim for.

We also appreciate your honest feedback about the learning curve and mobile app. You’re right — with so many features packed into one platform, it can be a bit much at first. We're actively working on improving in-app guidance and mobile performance to make the experience smoother and more intuitive across the board. And we’re glad to hear our support team has had your back when needed.

Thanks again for being part of the HighLevel community — we’re excited to keep improving and growing alongside your business!

— The HighLevel Team

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/14/2025

"GHL review"

4/5

What do you like best about HighLevel?

Automations, Omni-channel communication, Integrations with Google Calendar, Meta, Instagram, etc. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Bigger companies won't benefit from using GHL over Salesforce, due to customizability, etc. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your thoughtful review! We’re thrilled to hear that you’re making the most of HighLevel’s automations, omni-channel communication, and integrations — it’s great to see how you’re leveraging the platform to streamline inbound requests, bookings, and lead management for your agency and clients.

We appreciate your feedback regarding customizability for larger enterprises. While HighLevel is built to empower agencies and small-to-midsize teams with flexibility and speed, our product team continues to explore deeper customization options and enterprise-level scalability.

It’s inspiring to see how you’re using HighLevel to power your clients’ success with automation, AI chatbots, and omni-channel communication — exactly what the platform was designed for!

Thanks again for being a valued part of the HighLevel community.

— The GoHighLevel Team

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

1/26/2026

"Support Needs Major Improvement—Wrong Info and Abrupt Call Ending"

1.5/5

What do you like best about HighLevel?

Seems to do a lot but support so far sucks. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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I'm sorry to hear we let you down, but I'd love to learn more about how we fell short. If you'd be up to shoot me an email with the details, I'd love to run it down for you (chase at gohighlevel.com)

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/3/2025

"Client 911 was promptly resolved"

5/5

What do you like best about HighLevel?

HighLevel has grown to be about a one stop shop for all of your business needs. The AI development that has happened in just 3 months is astronomical and I can't wait to see what they build next. The new updates that they come out with are just what the community need, and they do really care about the problems and pain points that they hear about rather than just saying they do. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Due to the number of features it is really overwhelming to learn, especially if you don't have a basic tech understanding which in todays world is over the majority of people. It is extremely robust, but just very overwhelming to new users. I would love to see more training that does a drip method like the certification course, and that covers more in depth aspects of the service. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for the thoughtful and balanced feedback! We're thrilled to hear that HighLevel has become the central hub for your business activities and that you're finding value in our AI development and continuous platform updates. Your comment that "Client 911 was promptly resolved" means a lot to us, and we're glad we could support you when it mattered most.

We hear your concerns around the learning curve — it’s absolutely valid, especially given how robust the platform has become. We’re actively working on expanding our training resources with more step-by-step, drip-style content to support users of all experience levels. Your suggestion aligns perfectly with what we’re building next!

Thanks again for taking the time to share your experience. We’re excited to keep growing with you!