HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (607)

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Reviews

HighLevel Reviews (607)

View 2 Video Reviews
4.6
607 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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LS
Social Media Marketing Expert
Mid-Market (51-1000 emp.)
"A Complete, Affordable CRM You Can Implement Quickly"
What do you like best about HighLevel?

This is the most complete CRM out there without having to pay thousands of dollars for, it can be implemented quite quickly and it can be used every day Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The integration part can have some problems, especially with Whatsapp due to bad sync Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review Leo! Glad to hear you've been able to consolidate tools for all your marketing !

Marcell C.
MC
Marketing Coordinator
Marketing and Advertising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A single platform to manage absolutely everything related to Marketing and CRM"
What do you like best about HighLevel?

- It has everything you need to manage and improve your workflow, well integrated and optimized for marketers and CRM professionals.

- It can be easily implemented into your organization in just a few days.

- People get used to it very quickly thanks to the very detailed and specific UI the app provides.

- If you find any trouble, customer support is always active and I haven't found any issues when contacting them for help.

- These features made it my main Marketing app to work with in just a few days. We use it daily to manage our CRM, pipelines, calendars, campaigns and everything related to improving the business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The UX sometimes tends to be messy. This platform is harder to use and get used to than others. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your detailed and thoughtful feedback — we’re thrilled to hear how quickly HighLevel became a core part of your daily marketing workflow! It’s great to know that the all-in-one functionality and customer support have been valuable in streamlining your processes.

We also appreciate your honesty around the user experience. While we're proud of the depth of our features, we understand that complexity can sometimes make the platform feel overwhelming. To help with this, we’d love to invite you to explore our UI customization and navigation shortcuts, now available under the “Labs” or “Settings” area. These let you personalize your workspace and simplify commonly used workflows.

Additionally, we’re actively working on UX/UI refinements throughout the year based on user feedback like yours. If you’re open to it, we’d be happy to schedule a quick call with our product team to better understand which areas feel the most cumbersome so we can continue improving the experience.

Thanks again for being a part of the HighLevel community — we're excited to keep growing with you!

Talon M.
TM
CTO
Small-Business (50 or fewer emp.)
"GoHighLevel has potential, but it’s not as strong as it could be."
What do you like best about HighLevel?

GoHighLevel can be a good fit for smaller businesses with simpler needs. For those with modest customer bases who benefit from straightforward automations and basic CRM functionality, it provides a cost-effective, all-in-one option. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Feature rollouts are slow, and the platform can feel restrictive for businesses that require complex, custom automations. Larger companies that need intricate workflows may find it very limited compared to other CRM's. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you, Talon, for taking the time to share your thoughtful feedback. We’re glad to hear that HighLevel has been a good fit for smaller businesses looking for a cost-effective, all-in-one platform to handle CRM and automation essentials.

We appreciate your insights about feature expansion and workflow flexibility. Our product team is actively focused on releasing more advanced automation tools, deeper customization options, and broader API capabilities to better support larger or more complex business structures.

Your perspective is incredibly valuable — feedback like yours helps us continue evolving to meet the needs of businesses of all sizes. Thank you again for your honesty and for being part of the HighLevel community.

— The GoHighLevel Team

Wandile. S.
WS
Consultant
Small-Business (50 or fewer emp.)
"Great Features, but Billing Support Is Slow and Hard to Reach"
What do you like best about HighLevel?

I enjoy the features and the effectiveness it provides for my clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Customer support (Billing Department): The response time is very long, and there’s no direct way to contact them, so you’re left waiting for a reply. This can be detrimental when you have 300+ sub accounts Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Sorry we let you down Wandile! Hopefully your issue has been solved by now but if not, shoot me an email so I can help run it down (chase at gohighlevel.com) 👍

Biju Y.
BY
Advisor
Enterprise (> 1000 emp.)
"Great One-Stop CRM and Automation Platform for Businesses of Any Size"
What do you like best about HighLevel?

It’s a great platform and a true one-stop solution for CRM needs and automation. In my experience, it’s suitable for small, medium, and large businesses alike. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The product cannot be custom built for a specific client Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks Biju! Glad to hear you're digging the platform.

Megan S.
MS
Owner
Small-Business (50 or fewer emp.)
"All-in-One Marketing Platform That Saves Time"
What do you like best about HighLevel?

I like that I don’t have to juggle five different tools anymore. CRM, email, SMS, funnels, calendars, and automation all live in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes the dashboard lags or pages don’t load as expected, which can be frustrating when I’m trying to work fast. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your experience!

We’re so glad HighLevel is helping you simplify your tech stack and bring everything into one unified dashboard. Saving time, reducing costs, and improving conversions is exactly what we strive to support.

We also appreciate your feedback about occasional lag — performance is important, and our team is continuously working to optimize speed and reliability.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Verified User in Apparel & Fashion
GA
Small-Business (50 or fewer emp.)
"Seamless Multi-Client Integration at a Great Single Price"
What do you like best about HighLevel?

I love the integration with all the client tools. I can use it across multiple clients while paying a single price, which makes it really convenient. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The interface feels outdated, and it isn’t very colorful or easy to look at. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review! Glad you're enjoying the all-in-one toolset and the flat pricing. We're working hard on a big interface enhancement, so stay tuned!

Aditya P.
AP
Customer Success Advisor
Enterprise (> 1000 emp.)
"Exciting and Engaging Platform for Continuous Learning"
What do you like best about HighLevel?

The platform is both exciting and engaging, making it consistently enjoyable to learn and grow here. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

At the moment, I haven't experienced much yet since I'm still new to this. I'm exploring and trying to make the most of it. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for sharing your experience! We’re thrilled to hear that you find the platform exciting and engaging — continuous learning and growth are exactly what we strive to foster here at HighLevel.

It’s great to know that you’re already exploring the tools and taking an active role in supporting clients through onboarding. As you continue to dive in, you’ll uncover even more ways to streamline processes, automate workflows, and enhance the client experience.

Welcome aboard — we’re excited to have you growing with us!

Fer P.
FP
VP of AI Strategy and Innovation
Small-Business (50 or fewer emp.)
"All-in-One Marketing Automation That Simplifies Everything"
What do you like best about HighLevel?

It's a complete turn key marketing automation platform. It has helped me consolidate many tools. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So many features is a good thing, but alot of them need to be built deeper. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for taking the time to share your experience! We’re glad to hear that HighLevel has helped you consolidate multiple tools into one turnkey marketing automation platform and that you rely on it daily—especially for supporting your franchise clients with Voice AI Agents.

We also appreciate your honest feedback around feature depth. As we continue to evolve the platform, expanding and refining existing features is a key focus for our product team, and insights like yours help guide that roadmap.

Thanks again for being part of the HighLevel community—we’re excited to keep building alongside you!

Steven H.
SH
"Powerful Features with Excellent Customer Service"
What do you like best about HighLevel?

I really like the functions of HighLevel. It helps me produce top quality AI images and send messages to multiple social media platforms at the same time. The customer service is really good, which makes my experience even better. The initial setup was pretty straightforward, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your kind review!

We’re thrilled to hear that you’re enjoying the AI image capabilities and the ability to message across multiple social platforms simultaneously. It’s great to know the setup process was smooth and that our customer service team has made your experience even better.

We truly appreciate your recommendation and are excited to continue supporting your success with HighLevel!

— The HighLevel Team

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel