HighLevel Reviews & Product Details

I find HighLevel flexible and easy to use. It's very easy to set up and helps us keep all our customer data in one place. It streamlines the collection of data on new leads and prospects. I also appreciate the affordable pricing compared to our previous tool, HubSpot, which included many features we never used. We use HighLevel to maintain our customer list and deals, send marketing emails, and build forms for our website. I also like how we can integrate their forms and calendars with our website built on Squarespace. Review collected by and hosted on G2.com.

I wish the email marketing side had a few more features. Review collected by and hosted on G2.com.

I love the power of HighLevel and the possibilities it offers to address so many different aspects from one place. I appreciate how it facilitates customer service and improves their experience day by day. It's impressive not having to be subscribed to more than a dozen different tools, as HighLevel does it all in one and is fully integrated. Its updates are amazing and the functionalities, such as automations, email marketing, AI agents, web design platform, social media schedulers, and calendars, are numerous, which practically solves any marketing problem a company wants to tackle. Review collected by and hosted on G2.com.

They are working on its improvement, but the acquisition of phones for South American and European countries is still a pending task. Review collected by and hosted on G2.com.

I love the way that we are able to call the leads from the system, organize them, and categorize them to easily follow up with bulk email and bulk text messages. I also find HighLevel user-friendly and appreciate its functionality. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

Sometimes there are some glitches when using the app, and it's much easier than using the desktop version. Review collected by and hosted on G2.com.

I like how everything is in one system. Instead of paying for separate tools for funnels, email campaigns, and text messaging, I can do it all in HighLevel. The automations are especially helpful because they keep things moving even when I am busy. Review collected by and hosted on G2.com.

What I dislike is the learning curve. There are so many features that it can feel confusing at first, and the interface could be smoother. Also, if you are not running a business or agency, a lot of it feels like overkill. Review collected by and hosted on G2.com.

huge possibilities for nearly all use cases, awesome customer support, easy to set up, easy to use, nearly every software can easily be integrated Review collected by and hosted on G2.com.

until now high level was only available with English support. for me now issue, as a I speak fluently. but now there is also a german certified specialist. Review collected by and hosted on G2.com.

I enjoy using HighLevel because of its user-friendly and easy-to-understand design, making it an intuitive Customer Relationship Management (CRM) tool that simplifies my tasks. HighLevel is especially effective in managing email sequences and automating bulk email dispatch, which has significantly streamlined the email marketing process for me. Moreover, it's a fantastic tool for lead management. I can easily track lead progress across various stages of my sales funnel and pipeline, and generating reports is straightforward, which enhances my ability to analyze and improve business strategies. The simplicity of navigating HighLevel, even from the initial setup, contributes greatly to its appeal. Review collected by and hosted on G2.com.

I find the support chat accessibility in HighLevel to be lacking. Unlike other CRM tools where the chat support icon is readily available and pops up on the side, HighLevel does not provide this convenience. This feature would be more helpful and convenient for users, making support more accessible and seamless. Review collected by and hosted on G2.com.

I like that HighLevel can scale easily and that it helps contractors out. It allows me to build out automation systems that can scale with contractors as they need, which ensures they have a smooth sales business. Review collected by and hosted on G2.com.

The user interface isn't super friendly, but they are developing it so that it is. The setup was easy, but the learning curve was steep. Review collected by and hosted on G2.com.

I use HighLevel to manage client communications, automate workflows, track leads, and streamline marketing and sales processes within my business. What I like most is that it brings all of my marketing, communication, and client management tools into one unified platform. I also think the automation builder works especially well; it allows me to set up streamlined workflows that save time and ensure none of my leads or clients fall through the cracks. Review collected by and hosted on G2.com.

Some parts of the system feel a bit complex, and it can take a while to figure out how everything works. A simpler layout or better onboarding tutorials would help. Review collected by and hosted on G2.com.

Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to break things down into simple terms and actions. Review collected by and hosted on G2.com.

It can be overwhelming to pick up initially. Review collected by and hosted on G2.com.

I love the powerful features it offers, especially its use of AI agents and automations, and I really appreciate how easily I can customize these features to fit my specific needs. Review collected by and hosted on G2.com.

So far, I can’t think of anything I don’t like about it. Review collected by and hosted on G2.com.