HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

Here's how.

Natalie B.

National Sales Manager

Consulting

Small-Business (50 or fewer emp.)

8/5/2025

"Go High Level Best CRM on the market"

5/5

What do you like best about HighLevel?

High Level, is fantastic easy to use has so many features from Sales and Marketing

very quick has minimal drop outs, can book meetings directly and add and change snippets for generated emails, has excellent calendar feature to directly book generated meetings, group sales and contacts it has made my life a lot easier able to get to contacts and open notes and data add notes and details

acess to call back dates enjoy working with High Low Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

the only downside is sometimes on calendar the data ie booking a time does not appear and you have to book manually and it can at times freeze or drop out but it is not often i use High low daily all day so on it for a length of time.I have not had to reach out for customer support myself, it is very easy to use and integrate for mail outs i found it very easy to implement and navigate through Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

Ease of grouping clients, call backs sales, marketing email drops freeing up my time as emailing and added bonus of snippets to add and generate your emails, booking internally, placing calls through High Low recorded for training and compliance, ability to map out you daily targeting basically freeing up your time to concentrate on areas of importance than using time to navigate clients, emails Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for such a detailed and thoughtful review! We’re thrilled to hear that HighLevel’s features—like meeting booking, email snippets, calendars, and client grouping—have made your work easier and more efficient. It’s great to know the platform is helping you save time so you can focus on what’s most important.

We appreciate your feedback about occasional calendar display issues and rare freezes. Our team is always working to improve stability and user experience, and insights like yours help guide those enhancements.

It’s fantastic to hear that you’ve found HighLevel easy to use and integrate into your daily workflow. We’re grateful for your trust and are excited to keep supporting your success.

— The HighLevel Team

James B.

Founder

Small-Business (50 or fewer emp.)

1/6/2026

"All-in-One CRM with Great Community and Flexibility"

4.5/5

What do you like best about HighLevel?

All In one tool, think of it like a pocket knife that does it all, great community and support behind it as well. Can build on it and use what you need and affordable SaaS CRM you can use internally or white label easily Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Certain features get changed or buggy, Agency level this is the software, Enterprise level not for you Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your thoughtful review!

We love the “pocket knife” comparison — that’s exactly the kind of flexibility we aim to provide. It’s great to hear that the all-in-one functionality, white-label capabilities, and community support are delivering value for you.

We also appreciate your honest feedback regarding occasional feature changes or bugs. We’re continuously working to improve stability and ensure updates enhance the experience.

Thanks for being part of the HighLevel community!

— The HighLevel Team

Connie S.

Owner/Operator

Small-Business (50 or fewer emp.)

12/10/2025

"Intuitive CRM with Excellent Support"

4.5/5

What do you like best about HighLevel?

I like that HighLevel is easy to use and intuitive, which makes managing tasks straightforward. The good support chat is a big plus for resolving any issues quickly. I also like the data entry feature. Additionally, the initial setup was very easy, even though I needed to call my account manager to ensure I had the right access for bulk uploads, it was still a smooth process. The product offers more capacity, which was one of the reasons for switching from HubSpot. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I have a feature in the newsletter section to add things easily like contact name, but that feature is kinda hidden. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for the great review! We’re happy to hear that you find HighLevel intuitive and easy to use, and that our support chat and account management helped make your setup smooth—especially during bulk uploads. It’s great to know the added capacity and features made HighLevel a strong alternative to HubSpot for your needs.

We also appreciate your feedback about the newsletter feature visibility. Input like this helps us continue improving usability and discoverability across the platform.

Thanks for being part of the HighLevel community—we’re glad to support you as you continue to grow!

Paul T.

Customer Service Associate

Small-Business (50 or fewer emp.)

9/4/2025

"Exceptional SaaS with Powerful CRM"

5/5

What do you like best about HighLevel?

GHL easily integrates with other platforms making data transfer seamless. I've been using the platform daily for the past 10 months and it the experience has been awesome. Customer support also does great in addressing latency issues when it happens (experienced once in 10months). Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

marking new cases unread sometimes do not work as intended Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

the integration between GHL, blade and AT makes is a breeze to transfer and use data across all platforms. reaching out to clients using the tool also eliminates (or at least lessen) the need to have a second email service. The reliability of the tool is remarkable and only had one issue which i think wasn't due to the platform itself. SMS through Mobiz were delayed but was fixed after a short time. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your outstanding review! We’re thrilled to hear that HighLevel has been a reliable, seamless part of your daily workflow and that integrations with other platforms have made your data management effortless. It’s great to know that our support team was able to resolve your latency issue quickly — we always aim to deliver prompt and effective assistance.

We appreciate your note about the “mark as unread” function, and we’ve shared this with our product team for review as part of our ongoing improvements.

We’re grateful for your continued trust and thrilled that HighLevel is helping streamline your communications and integrations. Thank you for being such an engaged member of the HighLevel community!

— The GoHighLevel Team

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

9/30/2025

"Great all-in-one tool for keeping everything in one place"

5/5

What do you like best about HighLevel?

What I appreciate most is how this tool helps me stay organized without having to juggle multiple platforms. With the CRM, automations, calendar, and client communication all integrated, it saves me a significant amount of time. It streamlines following up with leads, tracking conversations, and ensures that nothing falls through the cracks. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

When you first start using the system, the sheer number of features can be a bit overwhelming. Certain aspects aren’t particularly intuitive, which means there’s a noticeable learning curve. However, once you become familiar with how everything works, it’s a great experience. I do wish there were more step-by-step guides available to help make the onboarding process easier. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel allows me to store all my client information, conversations, and follow-ups in a single location. Rather than switching between multiple tools, I can handle lead management, appointment scheduling, and task automation all within one platform. This not only saves me time but also helps me stay organized and ensures I keep up with communication, so nothing gets overlooked. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that HighLevel is helping you stay organized and save time by bringing your CRM, automations, calendar, and client communication together in one platform. It’s great to know the system is making follow-ups and lead management easier for you.

We truly appreciate your comments about the learning curve and the need for more step-by-step guides — that’s valuable feedback. Our team is actively expanding onboarding resources and in-app tutorials to make the setup process smoother and more intuitive for new users.

We’re so glad HighLevel is streamlining your client communication and helping you keep everything in one place. Thank you for being part of the HighLevel community!

— The GoHighLevel Team

Lorelei M.

Founder

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/13/2025

"From a Laptop to A Team of 50+ Admins and Users Serving Global Online Members (2300 Since 1- 1-2024)"

5/5

What do you like best about HighLevel?

What I appreciate most about HighLevel is how it brings everything I need into one platform, helping me simplify and streamline without sacrificing the personal connection I value. As someone committed to compassionate, relationship-centered work, I find that High Level’s automation tools allow me to nurture community and provide meaningful follow-up without feeling overwhelmed. I also appreciate its flexibility and customization, which let me align the platform with my values and mission. For someone who learns by doing and values frugality, HighLevel offers both practical tools and a supportive learning community that make growth feel accessible and aligned with my purpose and mission as a nonprofit using the platform as a fundraising solution for my 501 (c) 3 Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

What I find most challenging about High Level is that its learning curve can feel steep, especially for someone self-taught or managing things solo. While it offers powerful tools, the platform can sometimes feel overwhelming with its many features and constant updates, making it hard to keep up without dedicated time to learn. I also notice that some areas, like design flexibility and user interface, could be more intuitive and accessible. For someone who values simplicity and clarity, it sometimes takes extra effort to navigate and fully harness all it offers. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel is solving the problem of having to manage multiple disconnected tools for communication, marketing, and client management. By bringing everything into one place — CRM, email, SMS, automations, funnels, scheduling, and memberships — it saves me time, reduces costs, and helps me stay organized.

This benefits me by letting me focus more on meaningful connection and mission-driven work, rather than getting lost in technical busywork. It supports my values of frugality and compassion by giving me tools to serve my community efficiently, nurture relationships at scale, and grow without sacrificing the personal touch that matters most to me. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for taking the time to share such a thoughtful and detailed review. We’re honored to know that HighLevel is helping you streamline operations, reduce costs, and most importantly, support your mission-driven work in such a meaningful way. Hearing that our platform enables you to maintain personal connections while serving a growing global community is exactly the kind of impact we strive for.

We also appreciate your honest feedback about the learning curve and design usability. We understand that with so many features and updates, it can feel overwhelming at times—especially when managing things solo. We’re constantly working to make the platform more intuitive, and your insights help us prioritize improvements that make HighLevel easier and more accessible for all users.

We’re inspired by the work you’re doing with your nonprofit and are proud to be a small part of your journey. Thank you for trusting HighLevel to help you serve and grow your community.

— The HighLevel Team

Rich C.

Email and SMS Marketing Manager

Small-Business (50 or fewer emp.)

1/22/2026

"Seamless Email & SMS Customer Communication, But Not as User-Friendly as I would Like"

3.5/5

What do you like best about HighLevel?

The ability to seamlessly communicate with our customers via email or SMS. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It's not as user friendly as I would like. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the feedback Rich. Glad to hear you're enjoying the consolidated communication feed. We'll keep working on the user experience 👍

Heather W.

Marketing and Communications Strategist

Consulting

Small-Business (50 or fewer emp.)

12/10/2025

"Comprehensive Features, But Steep Learning Curve"

2.5/5

What do you like best about HighLevel?

It's comprehensive. You can use it as a CRM tool as well as a social media tool. The dashboard offers a thorough overview and analytics. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is a learning curve. It's not very intuitive and there are many layers so you need to spend time to learn it. It's not a plug in and go. Review collected by and hosted on G2.com.

Response from Shaun Clark of HighLevel

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It would be great to hear your perspective directly if you’re willing please book a call with our head of product here: http://speakwith.us/sean-kim

Denis M.

Co-Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

1/27/2026

"The Foundation of My Business: Great Automations, Payments, AI & Omnichannel"

5/5

What do you like best about HighLevel?

It runs my business and is the foundation of nearly everything I do—automations, payments, AI, communications, and social omnichannel. It’s great. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The learning curve is quite steep, and onboarding both clients and staff can be challenging. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Denis! Glad to hear HighLevel has become the foundation of your biz 💪 Have you considered creating a Course in the Course Builder to help with onboarding? I know a lot of Agency Users have had success with that approach.

Glory A.

Frontend Developer

Small-Business (50 or fewer emp.)

7/4/2025

"Powerful all in one marketing platform with great automation tools"

5/5

What do you like best about HighLevel?

I love that HighLevel combines CRM, email marketing, funnels, and automation all in one place, which saves time and reduces the need for multiple tools. The automation workflows are especially powerful and customizable, allowing us to build sophisticated client campaigns with ease. It’s also white-label friendly, which adds value for agencies like mine. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The learning curve can be a bit steep for new users, especially when setting up complex automations or integrations. Some features could use better documentation or tutorials, and support response times vary depending on the issue. Also, the interface could be more intuitive in certain areas, particularly with funnel and website editing tools. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel solves the problem of juggling multiple disconnected tools for marketing, CRM, SMS/email campaigns, scheduling, and automation. Instead of paying for separate platforms like ClickFunnels, Mailchimp, Calendly, and HubSpot, I can do everything in one unified dashboard. It has helped me save time, reduce costs, and increase client satisfaction by streamlining operations and improving follow-up communication. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We're thrilled to hear that HighLevel’s all-in-one platform is helping you streamline your operations, reduce costs, and deliver greater value to your clients—especially through our automation workflows and white-label flexibility. It's fantastic to know that consolidating tools like funnels, CRM, email marketing, and scheduling into one dashboard is making a real impact for your agency.

We also appreciate your constructive feedback regarding the learning curve and documentation. We’re actively working to improve our onboarding experience, expand our tutorial library, and make key areas like funnel and website editing even more intuitive. Your input helps guide those improvements.

If you ever need support or have ideas to share, we’re here to help. Thanks again for being part of the HighLevel community—we’re excited to continue growing with you!

—The HighLevel Team