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1,515 HiBob HRIS Reviews
Overall Review Sentiment for HiBob HRIS
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I like the look and feel of the platform, it gets good feedback from our employees. I also like that Bob invests a lot in development so there are always new features and improvements coming out. Review collected by and hosted on G2.com.
The time off functionality is good but not great for staff that work on varying shifts. There are workarounds but it gets a little bit complex at times.
Better e-sign functionality would be good Review collected by and hosted on G2.com.
Bringing HRIS out of the dark ages. Its simple and modern feel makes the system feel instantly familiar. No anxiety as a new user. It just - works. My first project was to manage the intergration of the timeoff function in bob. This meant end to end project management. Getting a business full of employees with Change Fatigue and getting bob to work with and talk to existing systems. I didnt require training in how bob works, I jumped on had a one hour play around in Sandbox and i felt I knew enough about the system to then manage my project. I dont have an IT backgroup, if fact Technology and I are just not friends, I come from the generation where i got to live half my life wth Covid and half without. I Review collected by and hosted on G2.com.
Some workflows are not customisable - I was very surprised that there wasn't an option to hide accrued personal leave. With that said the Bob team are always willing to help and make changes where possible. Review collected by and hosted on G2.com.

I really like the "social media flow" where you have a great platform for posting news and celebrate successes with the team.
I liked the support that I got from Harry Isitt, who was my contact at HiBob. Review collected by and hosted on G2.com.
For my organisation, it is important that it is easy to be compliant, for example when it comes to GDPR, and I sometimes feel that it is not so easy in HiBob to make sure that we are doing it right.
Also, in Sweden, every employee has a personal identification number that is crucial for all queries from the government, but even if the personal identification number can be written in HiBob, you can´t sort data based on it. Review collected by and hosted on G2.com.
What I like most about HiBob is the ability to customise taskflows according to the team's needs, very customisable.
As someone who handled the integration with our engagement platform, I would say that the Customer Support team and our account manager, Harry were very helpful providing the appropriate training/links with particular instructions of getting it done myself. Review collected by and hosted on G2.com.
I wouldn't say there is something I dislike, sometimes the training is taking long and it would be helpful to have something implemented for us, however when I learned what I needed I was inspired to make use of the feature for many different tasks and needs. So still valuable time in the end of the day. Review collected by and hosted on G2.com.
I found Hibob relatively easy to implement at the start and the support we received from the team helped me get buy in from different parts of the business so it was fairly well adopted. It is good having one system as our one source of truth and with various functionality to support our small HR team on a daily basis. Employees can update information easily and we can also share announcements and resources and documents with ease.
I also like the Heartcore community as this is a vital resource to help me learn and utilise the system more over time, particularly understand how similar organisations may find solutions or workarounds where the system doesn't quite do what we need it to.
I think as a HRIS bob is a good option for SME's who need need a single platform and want to be able to build on this as they grow and their need for functionality increases. Review collected by and hosted on G2.com.
Where added functionality is accessed via a module at additional cost, this then needs to be fit for purpose. However, it appears the quality of additional functions is missing much that other providers can offer. For example, we have raised the need for pulse surveys via the survey functionality only to be repeatedly told that this feedback will be given to the product team. If this functionality is to be charged at an additional cost, it needs to be providing the equivalent to the market for that type of tool not a lesser service but at the premium of being bundled.
Another example is the introduction of the sandbox module which is great for enabling super users and admin to try out functionality in a contained environment before rolling things live. As bob is essentially run by in house teams and only basic support is offered to implement new features, create reports, etc, this should absolutely come as standard. Part of what may hold a company back from using the platform to it's fullest is the ability to properly learn what it can do and trial new features.
I accept that it may not be possible to provide expert tools in all areas where so much is possible under one platform but the fees should reflect this to enable people to make decisions based on the quality of the product and it's effectiveness for the business, and not be bound by the affordability of the bundle.
The product team does seem to roll out updates frequently so there is always hope our feedback will get addressed, however, it is frustrating to have to pay market price for functionality that is not equivalent or should be included as standard. Review collected by and hosted on G2.com.
We use Bob in a worldwide organisation with different countries, different regulations. The flexibility of the system is very useful. We can switch on and off fields what are needed in some countries, but doesn't in others. We can even add and customize fields. The reporting (analytics) is genial as well. I can always prepare custom reports and doesn't need to run 3 report and manually merge them to get the data what is needed.
Ease of use, customer support is very fast and always reachable. Review collected by and hosted on G2.com.
I wouldn't say anything i dislike at all. However it would be great, if we should pay for a feature only for the population we would like to switch it on and not for our whole company. Japanese language is still missing :) Review collected by and hosted on G2.com.
There is no 'the system is just like this' with Bob. Its easy to use because menus are logical and the buttons are in the right places. Reports and workflows can be customized, streamlined, and/or automated. Review collected by and hosted on G2.com.
Like everything, Bob has its limits, but dislikes are few and far outweighed by the likes.
1. Bulk load feature does not have a 'rescind' bulk transactions option. I had to manually rescind a bulk data upload, which was not ideal.
2. The new comp letter module does not allow for letters to be sent out without assigning a signature element. It would be great if pre-signed letters could be sent out without additional workflows, but this feature is new, so that's understandable.
That's really all I have, it's an overwhelmingly positive experience overall. Review collected by and hosted on G2.com.

From implementation to go live the the onboarding experience was great. We felt supported at every step and whilst there wasn't a solution for every little quirk we have as a business we are pleased to see one of our suggestions get implemented already!
The customer support team are exceptional - responses are lightning-quick and super personal. The truly deliver 5* customer service every day.
We love the Heartcore platform which allows us to interact with fellow Bobbers to discuss tips, tricks and best practice to get the most out of the platform. Review collected by and hosted on G2.com.
We are so sad to see the colour face icons go from the survey tool. The world is in full colour, come on Bob, ditch the black and white and go back to colour! Review collected by and hosted on G2.com.
Bob is the most flexible HRIS I have had a pleasure to work with. It is easily customizable to company's individual processes, even those not initially designed to be carried out in the system. It also has a very intuitive UX, so most employees don't need much guidance on how to find their data and needed features. I also appreciate fast customer support and success manager who we're in contact with to help us with the user cases. Review collected by and hosted on G2.com.
It is not fully adapted to the Polish labour law requirements, e.g. in the Time Off module and I guess it still doesn't have enough Polish customers to implement needed changes fast. Though it is to be expected from the international system that services a multitude of markets, all with different legislation. We lack some small changes that would make our processes easier and we're still waiting yo hear if and when they are going to be put on a roadmap. Review collected by and hosted on G2.com.
HiBob has great ease of use, user-friendly, customizable all-in-one platform. I particularly love that on every page, you can click on the Help icon at the bottom left corner and it will direct you on how to best utilize this page. They also have a great community support on how to navigate a number of features. I also love that you can automate a lot of workflows on very manual, administrative tasks when it comes to employment changes. Review collected by and hosted on G2.com.
As a people leader, I think there's an opportunity to enhance the 1:1 recurring meetings that are very critical to the foundations of performance management with the team. For example, I wish there was an opportunity for my team members to be reminded to complete their 1:1 forms ahead of their 1:1 recurring meetings with me. Even within that form, the UX/UI can be further developed to allow additional spacing and formatting to write more since the boxes are small. No product is perfect but this would greatly enhance a deeper, productive dialogue with the team. Review collected by and hosted on G2.com.