Leapsome Reviews & Product Details

I use Leapsome to centralize my profile, goals, reviews, feedback, and learning paths, which helps me to be more organized in my development within the company and to track objectives. I love the feedback part because when I feel lost, I can ask our leads or coworkers to give us feedback, which allows me to have a clear channel to ask for guidance. I enjoy how easily it activates when opening the link and the centralization of everything in one space. The employee directory makes it easy for me to search when I need a colleague's name, speeding up the search for people within the company. The initial setup of Leapsome was very simple, and I had no problems. Review collected by and hosted on G2.com.

I believe much more could be gained if there were greater clarity or guidance on what can be done within Leapsome, to use it more fully on a day-to-day basis. It would also help if some functions were even more intuitive at first glance, especially for those of us who only access certain sections and do not necessarily know the entire tool. Rather, I feel that we are still not familiar with Leapsome; training and integration are needed to make the most of it and not just remain with a partial tool. Review collected by and hosted on G2.com.

Praises. The meeting tracking is solid, and the company information is well organized and easy to follow. It's pretty easy of understand, use and taking good integrations in our everyday processes. The customer support has been pretty fast when we have to use it. It's pretty easy to get use to it and use it every day for giving good feedback and recomendations to our partners. Its implementation is kind hard at the begining but when you get use is a powerful tool Review collected by and hosted on G2.com.

I’d like to have more options for giving praise and for managing the team. Also, meeting notifications keep coming through even when a meeting has been canceled or when it was only meant to be a one-time meeting. Review collected by and hosted on G2.com.

Leapsome has been a great tool for managing performance and feedback in a structured and transparent way. I especially appreciate how it combines goal tracking, performance reviews, and continuous feedback in one platform. It makes it easier to align team objectives and track progress effectively. The interface is intuitive, and the overall experience has helped improve clarity and communication within the team. Review collected by and hosted on G2.com.

Nothing to dislike. But Leapsome should available on mobile app as well for iOS and Android. Review collected by and hosted on G2.com.

It’s Easy to Use: The interface is clean, modern, and intuitive, meaning employees can use it without needing much training.

It’s an "All-in-One" Tool: It combines performance reviews, goals (OKRs), employee engagement surveys, learning, and meeting management into a single platform.

Great Customer Support: Users consistently rate their support team as fast, human, and genuinely helpful.

Flexible Performance Reviews: It simplifies complex review cycles (like 360° feedback) with strong automation, templates, and AI writing assistance.

It Boosts Culture: Features like "Instant Praise" and structured 1:1 meeting agendas help managers build better relationships with their teams.

In short: It is loved for being a powerful HR tool that feels as easy to use as a consumer app. Review collected by and hosted on G2.com.

Difficult Setup for Admins: While employees find it easy, HR admins often struggle with the complex backend settings and steep learning curve during initial setup.

Notification Spam: Users frequently complain about being overwhelmed by too many automated emails and Slack/Teams reminders.

No Mobile App: There is no dedicated iOS or Android app, forcing users to rely on the mobile web browser, which offers a clunkier experience.

Manual Goal Tracking: Updating goals (OKRs) often requires manual data entry because it lacks deep automation or open API connections for many external tools.

Rigid Reporting: Data-heavy teams often find the analytics dashboards difficult to customize and the export options too limited. Review collected by and hosted on G2.com.

What I like most about Leapsome is its ability to unify various people management needs into a single, integrated, and intuitive platform. Instead of relying on separate tools for performance reviews, goal setting (OKRs), continuous feedback, engagement surveys, and learning, Leapsome brings all of this together in one connected environment.

This integration allows data to flow between modules (for example, climate insights influence review cycles; OKR progress appears in individual development), which strengthens a culture of continuous feedback and learning, rather than isolated and fragmented processes.

Furthermore, the interface is accessible for managers and employees, encouraging constant use — and the automation features and intelligent suggestions facilitate the work of HR and leadership, saving time and increasing the quality of deliverables. Review collected by and hosted on G2.com.

Although it is a very comprehensive platform, Leapsome can seem a bit complex at first. As it brings together many modules (performance, OKRs, feedback, surveys, learning, analytics), the learning curve for new users — especially managers who do not use the tool daily — can be steeper than in simpler solutions.

Additionally, some workflows could be more intuitive or faster, especially when navigating between different modules or analyzing more detailed data. In larger companies, this sometimes creates the feeling that certain tasks require more clicks than necessary.

Finally, the level of customization and flexibility, although a strong point, can also make the initial setup more laborious, requiring greater involvement from the HR team to adjust cycles, templates, and permissions. Review collected by and hosted on G2.com.

I like that Leapsome is a very dynamic and easy-to-use platform. Honestly, the platform responds well and the UX is very good. It is valuable because it is more user-friendly than other platforms that can be more complicated to use and where you don't always get to know everything they offer. Additionally, the initial setup was very simple, as all the company's emails are already registered, allowing us to log in via SSO and the credentials are entered automatically, which was very easy. Review collected by and hosted on G2.com.

The issue of uploading evaluations or tracking projects. It can be overwhelming to respond to such long feedback when almost everyone in your group wants one from you. Additionally, the platform does not send a reminder to update the progress of the projects. Review collected by and hosted on G2.com.

Leapsome excels at bringing performance management and employee engagement together in one intuitive platform, helping foster a culture of continuous feedback. With seamless integration into daily workflows and clear, actionable analytics, it’s easy to monitor professional growth and overall organizational health in real time. Review collected by and hosted on G2.com.

The platform can feel overwhelming at times, mainly because there’s a steep learning curve when setting up more complex OKRs and because the high volume of automated notifications can quickly lead to digital fatigue. On top of that, some users find the mobile experience limiting, and the internal text-formatting options can feel too restrictive when trying to create detailed performance documentation. Review collected by and hosted on G2.com.

Using Leapsome has enabled me to work more strategically in my role as a Senior Customer Success Manager. It has made scenario planning clearer, allowed me to provide stronger, data-driven recommendations, and helped me offer more proactive guidance to customers. With Leapsome, I can anticipate potential risks and outcomes in advance, which supports more confident decision-making. This also allows me to engage in more credible and consultative discussions with stakeholders, ultimately resulting in better customer outcomes and stronger, long-term relationships. Review collected by and hosted on G2.com.

One downside to using Leapsome is that the platform can get somewhat confusing, particularly when several team members are required to enter and handle a significant amount of detailed information for quarterly Goals. Review collected by and hosted on G2.com.

Leapsome is very easy to use as well I must say its veru veru organized comapare to other equivalent process tool. Leapsome is also easy to implement so many different features like Scheduling meeting, Keeping meeting notes, ext...

One of many Leapsome functionality praises is its all-in-one functionality, integrating performance reviews, surveys, goal setting, and training modules into one platform.

I think Leapsome is a great paltform that helps in standardizing the review process and improving team visibility. I would like to use it more frequently as it also give me a chance to send feedback of my collegues for their awesome contribution on releasing new Project.

I believe Leapsome should get great customer support for all intergarting features. Review collected by and hosted on G2.com.

The initial setup and learning phase for understanding and using Leapsome can be time-consuming and difficult for some users. Review collected by and hosted on G2.com.

Having used multiple tools at previous companies, I find Leapsome far more intuitive than the others. I recently completed eight trainings and several surveys, and the UI is genuinely strong. I especially like being able to track my progress, download resources, and test my understanding through the quizzes. The Slack reminders are also very helpful for staying on schedule, and they mean I don’t have to keep checking the site to see whether I have any pending tasks. Review collected by and hosted on G2.com.

I recently started using Leapsome, and I’m really enjoying it. So far, I haven’t run into any major issues or complaints. Review collected by and hosted on G2.com.