Leapsome Reviews & Product Details

Praises. The meeting tracking is solid, and the company information is well organized and easy to follow. It's pretty easy of understand, use and taking good integrations in our everyday processes. The customer support has been pretty fast when we have to use it. It's pretty easy to get use to it and use it every day for giving good feedback and recomendations to our partners. Its implementation is kind hard at the begining but when you get use is a powerful tool Review collected by and hosted on G2.com.

I’d like to have more options for giving praise and for managing the team. Also, meeting notifications keep coming through even when a meeting has been canceled or when it was only meant to be a one-time meeting. Review collected by and hosted on G2.com.

What I like most about Leapsome is its ability to unify various people management needs into a single, integrated, and intuitive platform. Instead of relying on separate tools for performance reviews, goal setting (OKRs), continuous feedback, engagement surveys, and learning, Leapsome brings all of this together in one connected environment.

This integration allows data to flow between modules (for example, climate insights influence review cycles; OKR progress appears in individual development), which strengthens a culture of continuous feedback and learning, rather than isolated and fragmented processes.

Furthermore, the interface is accessible for managers and employees, encouraging constant use — and the automation features and intelligent suggestions facilitate the work of HR and leadership, saving time and increasing the quality of deliverables. Review collected by and hosted on G2.com.

Although it is a very comprehensive platform, Leapsome can seem a bit complex at first. As it brings together many modules (performance, OKRs, feedback, surveys, learning, analytics), the learning curve for new users — especially managers who do not use the tool daily — can be steeper than in simpler solutions.

Additionally, some workflows could be more intuitive or faster, especially when navigating between different modules or analyzing more detailed data. In larger companies, this sometimes creates the feeling that certain tasks require more clicks than necessary.

Finally, the level of customization and flexibility, although a strong point, can also make the initial setup more laborious, requiring greater involvement from the HR team to adjust cycles, templates, and permissions. Review collected by and hosted on G2.com.

I like that Leapsome is a very dynamic and easy-to-use platform. Honestly, the platform responds well and the UX is very good. It is valuable because it is more user-friendly than other platforms that can be more complicated to use and where you don't always get to know everything they offer. Additionally, the initial setup was very simple, as all the company's emails are already registered, allowing us to log in via SSO and the credentials are entered automatically, which was very easy. Review collected by and hosted on G2.com.

The issue of uploading evaluations or tracking projects. It can be overwhelming to respond to such long feedback when almost everyone in your group wants one from you. Additionally, the platform does not send a reminder to update the progress of the projects. Review collected by and hosted on G2.com.

Using Leapsome has enabled me to work more strategically in my role as a Senior Customer Success Manager. It has made scenario planning clearer, allowed me to provide stronger, data-driven recommendations, and helped me offer more proactive guidance to customers. With Leapsome, I can anticipate potential risks and outcomes in advance, which supports more confident decision-making. This also allows me to engage in more credible and consultative discussions with stakeholders, ultimately resulting in better customer outcomes and stronger, long-term relationships. Review collected by and hosted on G2.com.

One downside to using Leapsome is that the platform can get somewhat confusing, particularly when several team members are required to enter and handle a significant amount of detailed information for quarterly Goals. Review collected by and hosted on G2.com.

Leapsome is very easy to use as well I must say its veru veru organized comapare to other equivalent process tool. Leapsome is also easy to implement so many different features like Scheduling meeting, Keeping meeting notes, ext...

One of many Leapsome functionality praises is its all-in-one functionality, integrating performance reviews, surveys, goal setting, and training modules into one platform.

I think Leapsome is a great paltform that helps in standardizing the review process and improving team visibility. I would like to use it more frequently as it also give me a chance to send feedback of my collegues for their awesome contribution on releasing new Project.

I believe Leapsome should get great customer support for all intergarting features. Review collected by and hosted on G2.com.

The initial setup and learning phase for understanding and using Leapsome can be time-consuming and difficult for some users. Review collected by and hosted on G2.com.

I use Leapsome for daily reports and 1-1 connects. It helps me track my emails for 1-1 connects, allowing me to easily review past conversations. I like the templates for 1-1 meetings, setting up goals, and giving instant feedback. After our conversations, I can instantly enter the data in Leapsome, which allows both me and the person I had the meeting with to review what we discussed and what needs to be achieved before the next meeting. Even if I need to check back on old data after six months, I can easily jump to old meetings and review them. Plus, the initial setup was very easy to go through. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

What I like best about Leapsome is how structured and user-friendly it is for setting goals, tracking progress, and supporting regular feedback. It makes performance reviews and check-ins more transparent and meaningful, rather than feeling like a one-off exercise. Review collected by and hosted on G2.com.

One aspect I find challenging about Leapsome is that some workflows can feel slightly time-consuming, particularly when completing multiple forms or reviews at the same time. This can make the process feel a bit repetitive, especially during busy periods. Review collected by and hosted on G2.com.

I really enjoyed the UI front of Leapsome. It's super easy to use, modern, and not overbearing. It encourages employees to put in effort and write thoughtful reviews. The built-in AI tool is amazing, prompting employees to give their best feedback without having to write a whole novel. It guides the structure of reviews effectively. Everything being well-managed within the tool makes it easy to use as a manager and a function leader. Review collected by and hosted on G2.com.

The flow of finding the reviews was not as obvious. I think we had a lot of people who didn't know where to find their actual review. I think there's simplicity that could be added to the flow or the summary pages to help people find their reviews, because I thought it was kind of confusing to, like, click a few paces. The other thing is there were two glitches that happened. But outside of that, it was perfect. Review collected by and hosted on G2.com.

Leapsome is greatly appreciated for bringing together performance and engagement features in a single platform, making it easy to manage reviews, set goals, and provide ongoing feedback. The intuitive interface, robust customization capabilities, and comprehensive analytics help teams remain aligned and drive meaningful improvements in performance. Review collected by and hosted on G2.com.

Some users report that setting up and customizing Leapsome can be somewhat time-consuming, particularly during the initial implementation phase. The platform's extensive range of features may also make navigation feel a bit overwhelming for newcomers. Furthermore, configuring certain advanced analytics and integrations might require additional setup or support. Review collected by and hosted on G2.com.

What stands out to me about Leapsome is its modern, intuitive interface, which makes the experience both enjoyable and engaging. It encourages you to set personal and professional goals, and introduces you to the latest tools, such as automation. I also appreciate being able to observe the evaluation features in action as your company develops, allowing you to reflect on each competency and receive feedback that feels unbiased and truly exceptional! Review collected by and hosted on G2.com.

The primary drawback of Leapsome, and particularly its integration—or more accurately, the lack thereof—is that not everyone takes advantage of this excellent and powerful resource. It's disappointing that such a valuable tool does not see full use by all potential users. Review collected by and hosted on G2.com.