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Dynamic Yield Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Dynamic Yield Media

Dynamic Yield Demo - Personalization Dashboard
The Dynamic Yield Dashboard gives you a high-level overview of your personalization campaigns, site performance, audiences, product updates, and more. From here on out, actionability is the name of the game. With customers building and managing dozens, sometimes even hundreds of concurrent cam...
Dynamic Yield Demo - Customer Segmentation and Audience Builder
Use Dynamic Yield's customer segmentation engine to unify your customer data across all digital and offline touchpoints and use it to power your marketing ecosystem. Onboard data from multiple sources and create one cohesive dataset from which to power experiences. Easily collect, store, categ...
Dynamic Yield Demo - Predictive Targeting and AI-based Optimization
Uncover personalization opportunities with Dynamic Yield's Predictive Targeting capabilities and maximize uplifts with machine-learning optimization. Let Dynamic Yield’s Predictive Targeting engine continuously analyze and identify opportunities to serve the most relevant content for each audi...
Dynamic Yield Demo - Multi-Touch Campaigns
Create cross-touchpoint personalization campaigns and experiments at scale. Coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.
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Dynamic Yield Reviews (156)

Reviews

Dynamic Yield Reviews (156)

4.5
156 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and exceptional support, highlighting how intuitive the platform is for both technical and non-technical users. The robust personalization and A/B testing capabilities allow businesses to effectively tailor their customer experiences, driving significant engagement and conversion improvements. However, some users note that integration can be time-consuming, requiring careful setup to maximize its potential.

Pros & Cons

Generated from real user reviews
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Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Amazing tool that makes A/B testing a breeze"
What do you like best about Dynamic Yield?

I love the UI, really straightforward and easy to digest information. The reporting function and audience explorer are particularly great for quick insights on test performance. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Certain features are missing i.e. custom dates for the audience explorer. Also sometimes when you segment test reporting by audience it will stop showing the statistical significance. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Great capabilities, customer service & easy to use!"
What do you like best about Dynamic Yield?

Dynamic Yield has been a great tool for our organization! The platform is easy to use, helps us with quick fixes and has improved our customer experience. We have also had great customer service. We love our current Customer Success Manager! Hannah has really helped us move projects along and gives us amazing ideas and insights into our campaigns. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

We do wish that some of the out of the box campaigns were even more out of the box - meaning that we do not need help from our developer team to implement. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market (51-1000 emp.)
"Great Personalised Service"
What do you like best about Dynamic Yield?

I appreciate that we have a good personalised service from the team at DY, helping us navigate new alternatives and create better targeted campaigns.

Customer support is great, super fast an on point prividinng help and answers. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

I think it's such a robust tool, that I would love to have more support and visibility on new launches, and how they can impact our business. Also have a bit more of an overarching strategy planned, and per quarter look at the wins or opportunities to help us plan the next quarter. Review collected by and hosted on G2.com.

Morris S.
MS
Digital Marketing Director
Small-Business (50 or fewer emp.)
"Dynamic Yield is a Personalization Leader!!! Highly Recommend"
What do you like best about Dynamic Yield?

Dynamic Yield is ahead of the game in every areas of personazliation utilizing ready to use out of the box templates, they are leveraging AI in a lot of their products and their customer service is A+ Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Nothing, they are doing a fantastic job! Review collected by and hosted on G2.com.

Mary D.
MD
Director of Digital Experience
Mid-Market (51-1000 emp.)
"Partnering with DY has been a dream!"
What do you like best about Dynamic Yield?

The DY team is an outstanding resource. We have had an amazing interaction with everyone we have worked with. The tool itself is easy to use and fun. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

The only downside is not have more out of the box templates. Having to utilize devs slows us down, but I am really searching for something negative :) Review collected by and hosted on G2.com.

LW
Mid-Market (51-1000 emp.)
"Massive but still intuitive, easy tool and a great customer success manager"
What do you like best about Dynamic Yield?

Our customer success manager (Jennifer Petry). She comes up with great use cases, could answer almost all of our questions and supports in defining and tracking the right KPIs / goal metrics.

Also the handling of DY is very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

For most cases, ressources are needed for new templates. Therefore still dependent on developers ressources (or the companys will to invest more, so that DY can support in the development of the templates) Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market (51-1000 emp.)
"Best tool for personalization & great team"
What do you like best about Dynamic Yield?

It is very easy to use and you find your way around very quickly. The possibilities are gigantic. There is also a huge knowledge base with many examples of successful use cases. In addition, the DY team is very nice, always come up with new ideas and are always willing to help if you have questions or get stuck yourself. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Very hard to find something. So far everything went really well ... but I'm not the only one who uses the tool and can't speak for everyone. Review collected by and hosted on G2.com.

Verified User in Building Materials
IB
Enterprise (> 1000 emp.)
"I don't have much experience in working with DY, this is our first year together."
What do you like best about Dynamic Yield?

A few elements that we consider crucial: ease of use, high usability (nnumber of features), which gives us wide possibilities of use on our website, support at a high level of professionalism. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Due to platform changes, we had several implementations that required a lot of effort each time. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market (51-1000 emp.)
"Solid optimisation tool with outstanding customer service"
What do you like best about Dynamic Yield?

Dynamic Yield is a powerful platform that we have used for the last four years, predominantly for A/B testing, product recommendations and personalisation.

Over the years we have A/B tested some complex, multi-page journeys and completely restructured page layouts/elements and DY has made it simple for us to easily define our primary metrics to sometimes quite niche requirements. Mostly we do use an agency to code the tests on our behalf however DY does also have accessible features that allows business users to produce tests easily (no-code/low-code).

As a business we have a diverse customer base but Dynamic Yield's powerful audience segmentation gives us the flexibility to target granular audiences which we apply to product recommendations and personalisation tests.

The support from our account manager who helps us to make the most from the tool and the customer support team is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

- Reporting could be improved to better demonstrate the value of the tool.

- We are experiencing some continued implementation issues which has seen some of the key events not tracking properly and issues with our CRM feed. It has taken quite a while to resolve however I absolutely can't fault the DY team who have demonstrated patience and determination to get to the bottom of what could be quite uniquely an issue with our site. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Small-Business (50 or fewer emp.)
"Working with Dynamic Yield has been a great pleasure."
What do you like best about Dynamic Yield?

The drag and drop options and premade features. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Not as many out-of-the-box templates that are easy to deploy for people who do not have time or extensive coding experience. Review collected by and hosted on G2.com.

Questions about Dynamic Yield? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Kimberly D.
KD
Kimberly Dyce
Last activity about 4 years ago

Will you have video tutorials available for new users?

GU
Guest User

What is Dynamic Yield used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

18%

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