Dynamic Yield Reviews & Product Details

I love the UI, really straightforward and easy to digest information. The reporting function and audience explorer are particularly great for quick insights on test performance. Review collected by and hosted on G2.com.

Certain features are missing i.e. custom dates for the audience explorer. Also sometimes when you segment test reporting by audience it will stop showing the statistical significance. Review collected by and hosted on G2.com.

Dynamic Yield has been a great tool for our organization! The platform is easy to use, helps us with quick fixes and has improved our customer experience. We have also had great customer service. We love our current Customer Success Manager! Hannah has really helped us move projects along and gives us amazing ideas and insights into our campaigns. Review collected by and hosted on G2.com.

We do wish that some of the out of the box campaigns were even more out of the box - meaning that we do not need help from our developer team to implement. Review collected by and hosted on G2.com.

I appreciate that we have a good personalised service from the team at DY, helping us navigate new alternatives and create better targeted campaigns.

Customer support is great, super fast an on point prividinng help and answers. Review collected by and hosted on G2.com.

I think it's such a robust tool, that I would love to have more support and visibility on new launches, and how they can impact our business. Also have a bit more of an overarching strategy planned, and per quarter look at the wins or opportunities to help us plan the next quarter. Review collected by and hosted on G2.com.

Dynamic Yield is ahead of the game in every areas of personazliation utilizing ready to use out of the box templates, they are leveraging AI in a lot of their products and their customer service is A+ Review collected by and hosted on G2.com.

Nothing, they are doing a fantastic job! Review collected by and hosted on G2.com.

The DY team is an outstanding resource. We have had an amazing interaction with everyone we have worked with. The tool itself is easy to use and fun. Review collected by and hosted on G2.com.

The only downside is not have more out of the box templates. Having to utilize devs slows us down, but I am really searching for something negative :) Review collected by and hosted on G2.com.

Our customer success manager (Jennifer Petry). She comes up with great use cases, could answer almost all of our questions and supports in defining and tracking the right KPIs / goal metrics.

Also the handling of DY is very easy and intuitive. Review collected by and hosted on G2.com.

For most cases, ressources are needed for new templates. Therefore still dependent on developers ressources (or the companys will to invest more, so that DY can support in the development of the templates) Review collected by and hosted on G2.com.

It is very easy to use and you find your way around very quickly. The possibilities are gigantic. There is also a huge knowledge base with many examples of successful use cases. In addition, the DY team is very nice, always come up with new ideas and are always willing to help if you have questions or get stuck yourself. Review collected by and hosted on G2.com.

Very hard to find something. So far everything went really well ... but I'm not the only one who uses the tool and can't speak for everyone. Review collected by and hosted on G2.com.

A few elements that we consider crucial: ease of use, high usability (nnumber of features), which gives us wide possibilities of use on our website, support at a high level of professionalism. Review collected by and hosted on G2.com.

Due to platform changes, we had several implementations that required a lot of effort each time. Review collected by and hosted on G2.com.

Dynamic Yield is a powerful platform that we have used for the last four years, predominantly for A/B testing, product recommendations and personalisation.

Over the years we have A/B tested some complex, multi-page journeys and completely restructured page layouts/elements and DY has made it simple for us to easily define our primary metrics to sometimes quite niche requirements. Mostly we do use an agency to code the tests on our behalf however DY does also have accessible features that allows business users to produce tests easily (no-code/low-code).

As a business we have a diverse customer base but Dynamic Yield's powerful audience segmentation gives us the flexibility to target granular audiences which we apply to product recommendations and personalisation tests.

The support from our account manager who helps us to make the most from the tool and the customer support team is outstanding. Review collected by and hosted on G2.com.

- Reporting could be improved to better demonstrate the value of the tool.

- We are experiencing some continued implementation issues which has seen some of the key events not tracking properly and issues with our CRM feed. It has taken quite a while to resolve however I absolutely can't fault the DY team who have demonstrated patience and determination to get to the bottom of what could be quite uniquely an issue with our site. Review collected by and hosted on G2.com.

The drag and drop options and premade features. Review collected by and hosted on G2.com.

Not as many out-of-the-box templates that are easy to deploy for people who do not have time or extensive coding experience. Review collected by and hosted on G2.com.