Dynamic Yield Reviews & Product Details - Page 6

The structure how to build a campaigne is always the same and easy to handle.

You understand very quickly how the tool works. Review collected by and hosted on G2.com.

You have a lots of possibilities with the tool. Sometimes you need to think a little bit more to find the right campaign.

A better overview would be nice. Review collected by and hosted on G2.com.

- All in one tool (omnichanel: onsite, mail activation, etc)

- Allowing to implement advance Use Case (personalization / AB test) and go further by uploading offline data and CRM feed

- Great support in my daily work (technical & CSM) Review collected by and hosted on G2.com.

It's not something I dislike but sometimes, I'd say that the implementation phasis can be painful or quite long. Maybe this part could be facilitated (some clients are expecting an easier setup). Review collected by and hosted on G2.com.

The best thing about DY is the account support we receive from our CSM, Liz Powell. In my six years working in e-commerce, Liz sits among the top 3 - if not the top - CSM I've had at any SaaS partner I've worked with. She is incredibly knowledgeable not only on the DY platform but also on testing and personalisation strategy in general, as well as e-commerce trends and data interpretation.

I also enjoy the Audiences feature of Dynamic Yield - I like that this feature allows you to target but then also analyse easily the specific behavioural trends of these audiences. It's a great tool and one I haven't seen any other testing or recommendations platform do as well as DY does. Review collected by and hosted on G2.com.

I sometimes have some concerns about the data integrity of tests - specifically around test condition traffic splits and how specific audiences achieve significance/results in our tests. These have come up several times since we began using DY in July, and whilst they have been resolved through technical support (which is fantastic and would rate them highly as well), it would be nice not to have to raise tickets in the first place. Review collected by and hosted on G2.com.

The team are very knowledgable to the product and services of Dynamic Yield and very prompt in their responses.

Liz, our CSM has great ideas for how we can best take the product forward for our business and is always open to trying something different. Liva our Technical manager is very responsive and accommodating in trying to find the right implemenation solutions for us. Review collected by and hosted on G2.com.

As with any service you buy off the shelf, there are some restrictions in the DY implementation have cause internal complexities but that is to be expected. Review collected by and hosted on G2.com.

They help us in reviewing/understanding our data within their platform and brainstorm with us until we come up with action items. They offer their perspective and what they see works with other clients which is very helpful. Review collected by and hosted on G2.com.

We currently have product recommendations on our site in a lot of different areas so we are just catching up as their has been turnover on the team to understand the strategy and what performs best in the different areas. I'm not sure I'd recommend rushing to put recs all across the site if no one is managing. Review collected by and hosted on G2.com.

It takes web personalization and A/B testing to the next level as it helps to leverage most data a website collects. Review collected by and hosted on G2.com.

Even though we are still implementing the tool, everything went well so far. Review collected by and hosted on G2.com.

The variety of things we can do : testing, personalizacion o product recommandation. Also it is really to use data from external tools within DY. Review collected by and hosted on G2.com.

The price maybe? Guess you get what you pay for! Joke aside, this is a strong CRO tool, don't really know if there is true downfalls compared to others. Review collected by and hosted on G2.com.

Great tool and both an amiable and knowledgeable CS team! Working with Liz Powell, makes this process a breeze - If we have any questions, there's support straight away, and the weekly catchups help guide and support us. Which certainly hasn't been on many accounts I've come across in the past - thanks, Liz! Review collected by and hosted on G2.com.

Not as many out-of-the-box templates - just basic points; evaluators aren't as straightforward as I would have liked, it would be great if it was templated out as this feels where we can really take personalisation to the next level Review collected by and hosted on G2.com.

DY is great for personalizing content, applying quick fixes, running promotions, and running A/B type tests. I like the easy placement of content in our website, the flexibility in targeting and the out of the box content blocks. Review collected by and hosted on G2.com.

We've had some difficulty applying our CRM data layer, which has caused us to restrain efforts to expand our audience targeting options. Also, on reporting, I've always thought the dashboard should be more customizable and useable. Review collected by and hosted on G2.com.

Easy to implement and manage, many options, audiences discovery, helpful to increase CVR and revenue. Review collected by and hosted on G2.com.

Nothing, everything is fine. I didn't even realize any issues. Review collected by and hosted on G2.com.