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833 Dayforce Reviews
Overall Review Sentiment for Dayforce
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Dayforce is handy because it offers a quick way for me to check my work schedule anywhere at any time. The mobile version is clear and easy to use, and instantly updates with clock punches. Syncing to your calendar on your phone is easy, and the scheduled day changes color when adjusted, which is helpful in alerting you if your manager changes your schedule on you last minute without notifying you. It is quick and easy to check when the next payday is, as well as the amount on the check and the breakdown of deductions, hours, and bonus pool payouts. The clock in website is clear and easy to use. Review collected by and hosted on G2.com.
The mobile app is limited with adjusting punch times, and could benefit from a quicker setup to switch between manager and associate views. It would also be helpful to see actual worked hours on the mobile app, as well as more of the desktop functions that Dayforce offers. Review collected by and hosted on G2.com.
I like the best that my payroll can be done in ONE screen. Review collected by and hosted on G2.com.
Dayforce would be much better if they can have the feature of keep track student age when they turn to 18 years of age as well upgrade their rate automatically from student rate to regular minimum rate on their 18th birthday!
Another weakness is the on-boarding should have developed to the point where allow the user to update their company form and sign directly on the form electronically without needing to print out and sign on a hard copy.
Also, It would be great if can allow to send out a mass email to communicate with all team members based on department or company or multi-company. Review collected by and hosted on G2.com.
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simple and just regular browser works well Review collected by and hosted on G2.com.
they are not designed very intuitively. often time approval and calendar are similar and confusing every time. Review collected by and hosted on G2.com.
Dayforce has continued to evolve from just an overly simplistic time tracking application into a very sophisticated robust HCM application in a short time. The continued focus on delivering more product enhancements is very refreshing based on experiences we have had with other vendors. Review collected by and hosted on G2.com.
The growing pains from the rapid movement to enhance the application has cause a less than desirable experience with support. This is also due to high turnover in the support department resulting in getting a support person assigned to cases that have less experience on the application than a user submitting an issue. Review collected by and hosted on G2.com.
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My role as HR Benefits Director has become more compliance conscious with the management of ACA. Employee benefits are user friendly to our employees base, the mobile app rocks! Compliance is amazing! Review collected by and hosted on G2.com.
Any concerns have been addressed immediately by our Ceridian team. No Review collected by and hosted on G2.com.
We greatly appreciate that Ceridian allows for a collaborative environment. We genuinely feel that our concerns are listened to and that Ceridian tried to allow us to express concerns and ideas for change. Review collected by and hosted on G2.com.
Sometimes support is not thorough on answers or will be quick to push a ticket to close out. The largest issue I have with support is if you reopen a ticket or have an additional question on the same ticket a new ticket might be opened to track the case further. I understand from a support side this helps with showing they really worked on x amount of tickets but it's confusing from the customer side. Maybe having parent/child tickets connected would work. Review collected by and hosted on G2.com.
The best feature of Dayforce is the 'TRUE' one employee record for the life-cycle of an employee, from recruit to on-boarding to time/attendance to benefits to payroll to retirement/off-boarding. Many HCM systems claim to have this capability but in reality require interfaces and add-ons. Dayforce is truly one record/database; constantly evolving! Review collected by and hosted on G2.com.
The biggest area of difficulty in Dayforce is currently the carrier feeds; from the inability for a client to access files that are sent to the carrier directly to having to work (and pay) Professional Services for any and all modifications, no matter how small. Review collected by and hosted on G2.com.
Our employee count has grown substantially over the past few years and we have managed to keep the payroll team small by implementing Dayforce. With Dayforce we were able to make the switch from paper timesheets to having our employees entering data into the timesheets on the software - which are reviewed in real time by managers. We have a complicated way of paying our field staff who make visits in patient homes and the implementation team worked with us to come up with a solution. Review collected by and hosted on G2.com.
We get kicked out a lot - it freezes and we have to log back in. There is a refresh and recalc process that takes a few minutes to complete and on payroll day we have to do that process often to get the data to flow to reports for review. Review collected by and hosted on G2.com.
The one employee record aspect makes Dayforce a market leader in HCM platforms. The core products of payroll, HR and benefits work very well. Some of the newer modules, like performance and compensation, are still very basic and need some refinement and better functionality Review collected by and hosted on G2.com.
How the Que for customer support is set up Review collected by and hosted on G2.com.
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The payroll processing is a breeze. Easy to balance and validate and does continuous calculation making processing go very quickly. Review collected by and hosted on G2.com.
The reporting module was their weakest link until very recently. It is much improved with the latest release and I can run/create reports for anything I need. Review collected by and hosted on G2.com.