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We like the convenience of having many different HR modules in one system. Having so much data available to us helps us make better decisions faster. Review collected by and hosted on G2.com.
Support is sometimes lacking, and I understand that because the system is so configurable that it is hard for them to be up to date on our specific configuration, but sometimes I feel like I know more about the system itself than some of the support staff. Review collected by and hosted on G2.com.
Using Dayforce WFM has dramatically increased the accuracy of our payroll. We rarely need to issue off-cycle manual checks any more. Manual payroll entries have been reduced by 67% and off-cycle paychecks to correct payroll errors have been reduced by 75%. This goes a long way toward building a good rapport and trust between HR, Payroll and the employees.
We are a union manufacturing environment, with 4 different bargaining agreements. Needless to say, our pay policies are rather complex and Dayforce handles them all brilliantly. And where there are more overlapping rules than the system itself can determine what the 'right choice' should be - we have been able to build-in manual overrides that the supervisor can use to let us know exactly how someone should be paid.
The Attendance and Time Away From Work features have also been amazing for us. We have been able to go from what was an entirely manual system of tracking points and using paper time-off requests to everything being submitted, approved and tracked in Dayforce. It has definitely increased the productivity of the HR Staff as it eliminated a lot of redundant date entry. It has also given the employees and their supervisors real-time access to this information - yet another item in the 'plus' column for improving our department's rapport with our employees. Review collected by and hosted on G2.com.
As each customer has their own unique configuration, the twice annual upgrades can sometimes lead to issues. Dayforce does its best to help customer mitigate any issues by providing early access to the upgrade in a test environment. However, we have found that some issues do not present themselves until you are working with live punches on the timesheets.
To help avoid this situation, we now participate in the User Acceptance Testing (UAT). By doing this, we are helping Dayforce find any potential glitches in the upgrade before it is rolled out to any customers' production sites, and we are testing in a copy of our own database so get a first-hand look at how it might impact our own configuration. It's a win-win! Review collected by and hosted on G2.com.
You can find everything you need within an HCM program with Dayforce.
Its a one stop shop. Review collected by and hosted on G2.com.
I would like to learn more about creating special reports. Review collected by and hosted on G2.com.
The ability to standardize payroll, TAFW, and WFM processes across multiple regions globally. This, combined with a Shared Service model has given us the ability to have back ups for our administrators working from different parts of the world. Review collected by and hosted on G2.com.
The support for the clocks has been longer than we had liked given that it is critical and how we gather information to pay our hourly employees. Other support needs have been handled very quickly. Review collected by and hosted on G2.com.
Having gone through the RFP process and evaluating several different HCM providers, Dayforce definitely stood out as the best fit for our organization. The single database architecture was a big piece of our decision along with usability. Review collected by and hosted on G2.com.
It feels like there are still some constraints with the app but I know there’s a lot of improvements coming! Review collected by and hosted on G2.com.
