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D·engage Reviews & Product Details - Page 4

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D·engage Overview

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What is D·engage?

D·engage is a comprehensive Customer Experience Data Platform (CXDP) designed to enhance customer engagement through advanced marketing automation. Launched in 2018, D·engage aims to democratize marketing technology, making it accessible for businesses of all sizes. This platform provides a unified view of customer interactions, enabling organizations to create personalized marketing strategies that resonate with their target audience. The primary target audience for D·engage includes marketing professionals, business owners, and customer experience teams seeking to improve their engagement strategies. The platform supports a wide range of use cases, from automating email campaigns to managing SMS communications and in-app messaging. By leveraging D·engage, businesses can streamline their marketing efforts, ensuring that they reach customers through their preferred channels while maintaining a consistent brand voice. Key features of D·engage include its robust omnichannel marketing automation tools, which allow businesses to engage customers through various platforms, including email, SMS, mobile push notifications, and more. This flexibility ensures that organizations can tailor their communications to meet the specific preferences of their audience. Additionally, the integration of Zeki AI within the platform enhances predictive analytics capabilities, enabling businesses to anticipate customer needs and preferences. This results in timely and relevant communications that foster stronger customer relationships. D·engage stands out in the marketing automation category by offering seamless deployment options and a focus on personalization. The platform's ability to unify customer data from multiple sources allows businesses to gain deeper insights into customer behavior, leading to more effective marketing strategies. By utilizing advanced analytics and machine learning, D·engage empowers organizations to optimize their campaigns, ultimately driving higher engagement rates and improved customer satisfaction. Overall, D·engage provides a powerful solution for businesses looking to transform their customer engagement strategies through advanced marketing automation. By leveraging its comprehensive features and capabilities, organizations can create meaningful interactions with their customers, enhancing their overall experience and fostering long-term loyalty.

D·engage Details
Product Website
Discussions
D·engage Community
Languages Supported
Afrikaans, Arabic, Czech, Danish, German, Greek, English, Finnish, Hebrew, Hindi, Croatian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Turkish
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Product Description

D·engage is a leading provider of advanced marketing technology solutions, empowering businesses to revolutionize their customer engagement strategies. With our Customer Data Platform (CDP) and omnichannel marketing automation tools, we enable personalized interactions across email, SMS, in-app messages, mobile push notifications, and more. Discover the future of marketing with D·engage.

How do you position yourself against your competitors?

D·engage is an integrated Customer Experience Data Platform (CXDP) designed to help businesses drive growth across the entire customer journey. From Acquisition and Activation to Retention and Revenue, our AI and Machine Learning-powered platform provides seamless solutions for delivering personalized, data-driven engagement at every stage.

Seller Details
Seller
D·engage
Company Website
Year Founded
2018
HQ Location
London, GB
Twitter
@DengageGlobal
53 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Description

D·engage is a digital engagement platform that specializes in enhancing customer interactions through personalized messaging and targeted communication strategies. By leveraging data-driven insights, D·engage helps businesses optimize their marketing efforts and improve customer retention. The platform offers a range of tools for automation, analytics, and campaign management, enabling organizations to effectively reach their audience across various digital channels. For more information, visit their website at https://dengage.com/.

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Overview Provided by:
Jessica Stephens
Digital Diva. Entrepreneur. Champion of Excellence. Lover of Performing Arts. Health & Wellness Evangelist.

D·engage Integrations

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Codec

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Microsoft SQL Server

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SQL Developer

Recent D·engage Reviews

UN
Usamah N.Enterprise (> 1000 emp.)
5.0 out of 5
"A good experience overall"
Its easy to use and well sorted. Support from the team is amazing and they are very responsive.
Read more
WP
Waqas P.Mid-Market (51-1000 emp.)
4.0 out of 5
"Powerful CRM Tool"
is a very powerful automation tool with advanced segmentation and marketing capabilities. What we appreciate most is the ability to run complex SQ...
Read more
MU
Monis U.Mid-Market (51-1000 emp.)
5.0 out of 5
"Customer retention via data driven decision making"
Dengage has enabled us to take on spot decisions with the availability of live customer reporting. From customer segmentation to churning it has be...
Read more
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D·engage Media

D·engage Demo - Dengage Dashboard
The D•engage dashboard provides a clear, intuitive overview of key metrics, ensuring users can easily track performance at a glance. Its user-centric design puts the most important data upfront, reducing the need to dig through layers of information. Whether you're looking for high-level insights...
D·engage Demo - Dengage Omnichannel Journey Mapping
Our omnichannel journey mapping feature simplifies the complex process of visualizing customer interactions across multiple touchpoints. Designed with user experience in mind, the drag-and-drop interface allows for seamless creation and editing of customer journeys, helping users optimize engagem...
D·engage Demo - Dengage Single Customer View
The single customer view brings together all customer data into one easy-to-navigate interface, providing a holistic understanding of each individual. This user-friendly tool allows for quick access to customer history, preferences, and behaviors, helping businesses deliver personalized experienc...
D·engage Demo - Dengage Reporting
Our reporting features provide comprehensive, easy-to-read visualizations that help you make sense of data in real time. The interface is designed with clarity in mind, allowing users to generate and customize reports with just a few clicks. Whether it's campaign performance or customer behavior ...
D·engage Demo - Dengage Data and Customer Segmentation
Segmenting within D•engage is built to empower marketers with simplicity and precision. The intuitive interface enables users to create highly targeted customer segments with ease, using a variety of filters and conditions. This tool ensures you can deliver relevant messaging to the right audienc...
D•engage is revolutionizing marketing automation with its innovative tools for real-time customer engagement, multi-channel campaigns, and seamless data integration. Now featuring Zeki AI, a game-changing assistant that lets users create pr
Play D·engage Video
D•engage is revolutionizing marketing automation with its innovative tools for real-time customer engagement, multi-channel campaigns, and seamless data integration. Now featuring Zeki AI, a game-changing assistant that lets users create pr
Explore how our platform transforms personalized engagement with cutting-edge tools and seamless multi-channel campaign management. This demo highlights features designed to help you drive exceptional results effortlessly.
Play D·engage Video
Explore how our platform transforms personalized engagement with cutting-edge tools and seamless multi-channel campaign management. This demo highlights features designed to help you drive exceptional results effortlessly.
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Official Interactive Demo

D·engage demo available

Try an interactive demo created by the software seller (right here on G2).
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71 D·engage Reviews

4.4 out of 5
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71 D·engage Reviews
4.4 out of 5
71 D·engage Reviews
4.4 out of 5

D·engage Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for D·engageQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
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Verified User in Leisure, Travel & Tourism
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

Dengage allows us to do many campaigns and segmentations in a easy way. Besides that, it has a good customer support. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The analytics module. Dengage doesn't allow us to see the evolotuion of some KPIs, like CTR ratio, open ratio, unsubscribe ratio and others. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Dengage is helping us to do a great job with our CRM strategy, allowing us to send one time or automated marketing campaigns with a good level of personalization and allowing us to segment our customers base per behavior, transactional data and other ones. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
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Thank you for sharing your feedback on D·engage! We're thrilled to hear that you find our platform easy to use and appreciate our customer support. We understand your concerns about the analytics module and the limitations you've experienced with tracking certain KPIs. We are continuously working to improve our platform and will take your feedback into consideration for future updates. If you have any specific suggestions or additional feedback on how we can enhance our analytics capabilities, please feel free to reach out to us. We're glad to hear that D·engage is helping you with your CRM strategy and enabling personalized marketing campaigns. If you have any further questions or need assistance, please don't hesitate to contact us. Thank you for choosing D·engage!

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EB
Sr.Performance Marketing Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about D·engage?

Easy to use, can be used for automated mails and segment sharing with Google, Meta, Tiktok. Provides the opportunity to personalize emails and pns. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Rarely cases the panel may slow down. When we write to support about this issue, they can fix it quickly. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

It helps us manage our member base and mobilize them. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

We're glad to hear that you find D·engage easy to use and beneficial for automated mails and segment sharing with various platforms. We appreciate your feedback about the occasional slowdown, and we're committed to addressing any issues promptly. Thank you for sharing how D·engage helps you manage your member base and mobilize them.

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Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

It's been quite insightful for me to use the features available on D-engage; I'm able to see real-time results while exploring the technical aspect of it as well as experimenting with creativity, so it's a fun learning process for me as I use it quite often. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

When it comes to tagging and flows, it would be easier if we were able to apply certain things in bulk vs. having to manually input data in each different tab. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

It helps me communicate my content more effectively and with a targetted approach. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

Thank you for sharing your positive experience with D·engage. We're pleased to hear that it has been a fun learning process for you. We understand your feedback about tagging and flows, and we'll take it into consideration for future improvements.

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EU
Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

easy to use, user friendly, customer supportive Review collected by and hosted on G2.com.

What do you dislike about D·engage?

there is nothing to explain for dislike part Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Thanks to D-engage we are personalizing the e-mail that we sent to our customers Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

We're glad to hear that you find D·engage easy to use and user-friendly. Our customer support team is always here to help if you have any questions or need assistance.

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Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

Automations and integration capabilities are exceptional, saving significant time for managing customer interactions and data synchronization. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Some options are disjointed, forcing users to perform excessive clicks to access basic functions. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Dynamic content and recurring flows save significant time on content creation, allowing to focus more on analytics and strategy. Review collected by and hosted on G2.com.

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G
Communication and Marketing Platform Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about D·engage?

We can use different data sources together with Dengage, which gives us incredible flexibility. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

It generally meets our needs and expectations. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

By using different data sources, we can create SQL-independent interactive segments, which can be easily utilized in customer journeys. Additionally, we can seamlessly orchestrate all communication channels in a single journey. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

We're glad to hear that you find D·engage to be flexible and meeting your needs. Thank you for sharing your positive experience!

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Verified User in Internet
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

Something really good is that the help desk team is always available and willing to help. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

I don't have much too say. I feel I got acostumed well with this tool. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

We can create a lot of dynamic contents and provide it to our costumers through e-mail and push notifications. We realized that it was a game changer and we think D'Engage helped us a lot with that. Furthermore, the possibility of using segments derived from several different tables is also helping us a lot. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

Thank you for your feedback. We're pleased to hear that you have acclimated well to our tool and are finding it beneficial for creating dynamic content and utilizing segments.

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Verified User in Airlines/Aviation
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

Intuitive platform with good options for planning CRM actions related to email campaigns. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Slow processing of created segments and some minor bugs that take a long time to be fixed. Additionally, the reporting section doesn’t provide many insights at first. We need to export the data and perform our own analyses, create custom charts, etc. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Help me communicate with our users more effectively, understand the user journey, and promote new products and services to our customer base. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

Thank you for sharing your positive experience with the intuitive platform and CRM options. We apologize for the slow processing and bugs you've encountered. Our team is actively addressing these issues. We understand the need for more insightful reporting and are committed to enhancing this aspect of our platform.

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MK
VP-Unit Head Digital Business
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

I like the CDP functionality which is better than any other platform. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The UI can be improved and more tracking on dashboards. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Automating my customer retention and touch points Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

We're thrilled to hear that you're enjoying the CDP functionality of D·engage! Your input on the UI and dashboard tracking is valuable, and we'll strive to make improvements in those areas. It's great to hear that our platform is helping you automate your customer retention efforts.

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Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about D·engage?

User friendly interface, easy communication with accoun owners Review collected by and hosted on G2.com.

What do you dislike about D·engage?

While creating emails it has limited capability to create designs Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

It helps us to send our push notifications and sms easily. We are able to create journeys for our customers go reach them at the right time. Review collected by and hosted on G2.com.

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Response from Justis Saayman of D·engage
Editedit

Thank you for sharing your feedback on D·engage! We're thrilled to hear that you find our platform easy to use and great for communication with account owners. We appreciate your input on the limited design capabilities for emails, and we are continuously working to enhance this feature for a better user experience. It's fantastic to hear how D·engage is helping you with sending push notifications and SMS, as well as creating customer journeys. If you have any specific design suggestions or additional feedback, please feel free to reach out. We're here to assist and ensure you have a seamless experience with D·engage.

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