D·engage Reviews & Product Details

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

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D·engage

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Languages Supported

Afrikaans, Arabic, Czech, Danish, German, Greek, English, Finnish, Hebrew, Hindi, Croatian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Turkish

Overview by

Dilayda Soylu

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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D·engage Media

The D•engage dashboard provides a clear, intuitive overview of key metrics, ensuring users can easily track performance at a glance. Its user-centric design puts the most important data upfront, reducing the need to dig through layers of information. Whether you're looking for high-level insights...

D·engage Demo - Dengage Omnichannel Journey Mapping

Our omnichannel journey mapping feature simplifies the complex process of visualizing customer interactions across multiple touchpoints. Designed with user experience in mind, the drag-and-drop interface allows for seamless creation and editing of customer journeys, helping users optimize engagem...

D·engage Demo - Dengage Single Customer View

The single customer view brings together all customer data into one easy-to-navigate interface, providing a holistic understanding of each individual. This user-friendly tool allows for quick access to customer history, preferences, and behaviors, helping businesses deliver personalized experienc...

Our reporting features provide comprehensive, easy-to-read visualizations that help you make sense of data in real time. The interface is designed with clarity in mind, allowing users to generate and customize reports with just a few clicks. Whether it's campaign performance or customer behavior ...

D·engage Demo - Dengage Data and Customer Segmentation

Segmenting within D•engage is built to empower marketers with simplicity and precision. The intuitive interface enables users to create highly targeted customer segments with ease, using a variety of filters and conditions. This tool ensures you can deliver relevant messaging to the right audienc...

D•engage is revolutionizing marketing automation with its innovative tools for real-time customer engagement, multi-channel campaigns, and seamless data integration. Now featuring Zeki AI, a game-changing assistant that lets users create pr

Explore how our platform transforms personalized engagement with cutting-edge tools and seamless multi-channel campaign management. This demo highlights features designed to help you drive exceptional results effortlessly.

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Barış S.

Crm Manager

Mid-Market (51-1000 emp.)

3/31/2026

"Powerful CDP and Real-Time Personalization That Boosts Conversions"

5/5

What do you like best about D·engage?

For me, the most powerful aspect of D·engage is its Customer Data Platform (CDP) capabilities and real-time personalization features. It's fantastic how it consolidates scattered data into one place to build meaningful profiles and creates dynamic segments based on instant user behavior. This allows us to reach our customers at exactly the right time with the most relevant content, ultimately boosting our conversion rates Review collected by and hosted on G2.com.

What do you dislike about D·engage?

If I had to point out an area for improvement, it would be the flexibility of advanced reporting and custom dashboards. While the standard reports provide a solid overview of campaign performance, the built-in dashboards can sometimes feel a bit rigid when we want to dig into highly specific, cross-channel metrics. We occasionally have to export the data to an external BI (Business Intelligence) tool for deeper analysis Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Use this if your previous problem was managing Email, SMS, and Push notifications separately, leading to a messy customer experience.

The Problem: "We used to manage our email, SMS, push notifications, and WhatsApp through completely separate platforms. This led to a disjointed customer experience and sometimes caused us to over-communicate or spam our users."

The Benefit: "D·engage solves this by letting us orchestrate all our communication channels from one single interface. The benefit is that we can build seamless, intelligent customer journeys. For example, we can trigger a Push notification, and if the user doesn't interact, automatically follow up with an Email. This saves us from message fatigue and creates a much smoother experience for our customers. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

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Thank you for the detailed feedback! We’re happy to hear that D·engage’s CDP and real-time personalization features are helping you reach customers more effectively and improve conversions. We also appreciate your comments on reporting and dashboards, and we’ll keep them in mind as we continue improving the platform.

Nilay A.

Founder

Small-Business (50 or fewer emp.)

9/26/2024

"Backbone for our business..."

5/5

What do you like best about D·engage?

We are now using the whats app feature set and it's been a huge value add. Actually , this feature was not just a marketing addition for us, we have a service based solely on this feature set. Basically Dengage is not just helping us with our marketing efforts, they are helping us, reshape our business as well. Now that's what I call a strategic business partner. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Dengage is a pool of very valuable features. The more I learn about the tool the more I can transform my offerings. Maybe they can educate us better about these features. It's not a ux thing I'm suggesting, it's a "you can do much more with Dengage" kind of sessions... To create much bigger win-wins ... Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

We benefit from Dengage's rich platform & expertise for both our operational and strategic communications.

As a LIVE & interactive wellbeing platform, instant communication with our users & instructors are crucial for our operation, Dengage never fails us on that! In this scenario, mailing and PNs are a life saver.

And for more long term and strategic marketing communications, they offer the best journeys, easy to implement even for our not expert tech-savy marketers... Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

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Hello!

It’s great to know that our platform supports both your real-time operational needs and your longer-term, strategic communications. We also truly appreciate your honest feedback around education and enablement.

Helping our partners unlock more value from everything D·engage can do is something we care deeply about. Thanks for trusting us as a strategic partner and for being part of the D·engage journey.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/27/2026

"Efficient and User-Friendly Email Management Platform"

5/5

What do you like best about D·engage?

What I like most about D·engage is how easy it is to create and manage transactional email templates, even without any coding knowledge. The platform provides a very intuitive and user-friendly interface, which makes the whole process smooth and efficient.

I can quickly design, edit, and customize templates according to my needs, and testing them is extremely simple and convenient. This saves a lot of time and reduces the chances of errors before going live. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

There isn’t much to dislike overall, but I think the platform could benefit from more advanced customization options and slightly improved performance in some areas. Enhancing documentation and guidance for complex use cases would also be a great addition. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

As a Product Manager, I use D·engage in my company primarily for managing transactional email communications. The platform solves the complexity of creating, managing, and sending transactional emails by providing a centralized and easy-to-use system.

I can quickly prepare and customize email templates exactly the way I need, without relying heavily on technical teams. This significantly speeds up our workflow and allows us to respond faster to business needs.

Additionally, the ability to easily test and manage templates ensures higher accuracy and consistency in our communications. Overall, it improves efficiency, reduces operational dependency, and helps deliver a better user experience. Review collected by and hosted on G2.com.

Mehmet S.

Crm and Marketin Automation Senior Specialist

Mid-Market (51-1000 emp.)

4/2/2026

"Proactive Support, Efficient Marketing Tool"

5/5

What do you like best about D·engage?

I use D·engage for marketing communication, and it helps with both our one-time and recurring sends. It's easy to make segments for our company, which is very helpful. I really appreciate their customer success team; they help us a lot when we need it. They are proactive with complex issues and regularly reach out with best practices and optimization tips. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

I think the surface is the bad thing. The flow could be faster and there are some basic bugs that could be improved. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

2/10/2026

"Extensive and feature rich platform"

5/5

What do you like best about D·engage?

The platform was very intuitive, and the feature set is very extensive for a marketer like me, where I got to analyze every aspect of my marketing efforts and the outcomes. It helped me decide next steps.

Their local team presence was very helpful and frequently visited in order to align our strategies to achieve our business goals.

They were very approachable and based on our request, and added some new features as well. Integration of our online store/website was very smooth and took less than 30 minutes, thanks to their plugin. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Nothing at the moment is hindering our progress Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

Features like the offline data unification, AI/Machine learning capabilities, RFM Analysis, and the smooth automation setup had really made my life easier. After using AI campaign journey builder, I no longer had to do guess work of the optimal time and user preferred channels. Offline data unification also helped me understand how my online campaigns were benefitting the instore purchases. Review collected by and hosted on G2.com.

Cagatay K.

CRM and Marketing Automation Specialist

Mid-Market (51-1000 emp.)

2/4/2026

"Empowers Our Marketing with Seamless Automation"

5/5

What do you like best about D·engage?

I like the easy segmentation and managing our data with the connection to BigQuery. As an e-commerce company, we can set our campaigns on a daily basis, and segment them through customer behaviors and events. The BigQuery connection gives us the freedom to shape our campaign segments. D·engage's skill sets and personalized omnichannel communication model are more usable, and they onboarded us very well, helping us through the process. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

In my opinion, the customer success department can be improved. They should suggest sectoral use cases and best ways to use their newest features. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

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Thank you for sharing your experience! We are happy to hear that you find D·engage user-friendly and that managing all channels and data in one place adds real value for your team. Thanks again for your thoughtful review and support!

Naveed S.

Sr. Deputy Manager Tech

Small-Business (50 or fewer emp.)

4/3/2026

"D·engage Makes Multi-Channel Campaigns Easy and Powerful"

5/5

What do you like best about D·engage?

The best thing about D·engage is its ease of use and powerful multi-channel campaign management. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

At times, certain features can feel a bit complex or require additional guidance, so improving documentation or onboarding resources would be helpful. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

D·engage helps us manage and automate our multi-channel marketing campaigns from a single platform. It solves the challenge of handling customer communication across SMS, email, and other channels, allowing us to target the right audience with personalized messaging. This has improved our campaign efficiency and overall customer engagement. Review collected by and hosted on G2.com.

Muhammad S.

Founder

Mid-Market (51-1000 emp.)

9/26/2024

"Experience With D-engage"

5/5

What do you like best about D·engage?

The software is very simple to use, and the integration process is quick and easy. They also help you through every step of the way. Our CSM manager is great, and any problems we have are fixed right away. The push notifications, WhatsApp groups, and emails make it one of the best ESP's. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

I don't really have anything against it, but one thing I don't like is how few choices there are for dynamic content. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage

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Hello Muhammad, thank you so much for your review and feedback. Regarding dynamic content, I will communicate this to our product team.

İS

İsmail S.

Sr. MarTech Specialist

Mid-Market (51-1000 emp.)

3/31/2026

"Ismail S."

5/5

What do you like best about D·engage?

I love how flexible the platform is. Its data management capabilities are excellent and adapt perfectly to our needs. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Since it has very powerful features, there can be a slight learning curve for new users at the beginning. But it's fine once you get used to it. Review collected by and hosted on G2.com.

Buket .

Small-Business (50 or fewer emp.)

2/27/2026

"Effortless Email Marketing with Exceptional Support"

5/5

What do you like best about D·engage?

I use D·engage for email marketing processes in our NGO, and I really appreciate its user-friendly interface. It makes managing emails and SMS effortless without any training, thanks to the clean dashboard. I also value the fast responses from the technical support team, which ensures our urgent donation calls are handled promptly. The platform effectively solves the problem of communication clutter by allowing us to manage both SMS and email channels from a single platform. I found the initial setup very easy, and we were ready to go almost immediately. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

the platform serves our needs Review collected by and hosted on G2.com.